Top Rated Local® is pleased to announce that Tim Whistler Plumbing & Gas Fitting is a 2019 award winner for plumbers in Maryland!
When it comes to plumbing in Silver Spring, Tim Whistler Plumbing & Gas Fitting is the company to work with.
Tim Whistler Plumbing & Gas Fitting has received more than 100 reviews on three verified sites with an average rating of 4.96 stars, earning them an incredible Rating Score™ of 95.60 and a 2019 Top Rated Local award for ranking among the top 10 plumbers in all of Maryland!
Here’s just one of their many five-star reviews:
“My wife and I were having problems with the temperature control in our shower, and I contacted Tim Whistler online. They were quick to respond and provided a firm quote. The service was timely and fixed our issue. I couldn’t have asked for much more.” – Patrick S.
Not Your Average Plumbing Company
Maria Whistler, the Office Manager at Tim Whistler Plumbing & Gas Fitting, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets Tim Whistler Plumbing & Gas Fitting apart from the many other plumbers in Maryland. Here’s Maria’s response:
“We’re small, local and responsive. We’re not like the big guys, but we are fully licensed, insured and have licensed plumbers.”
We also wanted to know why they do what they do at Tim Whistler Plumbing & Gas Fitting and how they work to make the world a better place. Here’s what Maria had to say:
“[Our mission is] better living through good plumbing. I think we really do believe in our larger mission of maintaining homes and providing a good service and a good value. Those are sort of driving missions for the company.”
Maria went on to share a quote with us from John William Garnder, who was the Secretary of Health, Education and Welfare under President Lyndon B. Johnson.
“The society which scorns excellence in plumbing as a humble activity and tolerates shoddiness in philosophy because it is an exalted activity will have neither good plumbing nor good philosophy: neither its pipes nor its theories will hold water.”
Building Success With Excellent Technicians
When we asked Maria about Tim Whistler Plumbing & Gas Fitting’s secret to such a strong online reputation, she said:
“What helps is that we’re a small, local company. We have excellent technicians who are really interested in doing the best work we can for our clients. Because we are so small, we’re able to be pretty responsive, and frankly, we just want to do the best job possible.”
Outside of building the kind of online reputation any business owner would envy, Tim Whistler Plumbing & Gas Fitting has spread the word about who they are and what they do through their branded trucks, but their main source of new business is word of mouth:
“We only service Montgomery County, Maryland, and a small part of Prince George’s County, so we don’t service all of Maryland. We keep a small radius to keep it local to enable ourselves to be responsive to our customers’ concerns.”
Clearly, Maria knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:
“Be honest, transparent and upfront about pricing. There are a lot of customers who just want a price. We find we may not be a match for those people. We’re not going to be the cheapest company out there, but I really do trust that we have the best plumbers and we can get the best job done at the best price.”
Congratulations to the team at Tim Whistler Plumbing & Gas Fitting for being a 2019 Top Rated Local award winner, and thank you so much, Maria, for taking the time to speak with us!
We highly recommend Tim Whistler Plumbing & Gas Fitting in Silver Spring. Visit their website today!