Top Rated Local® is pleased to announce that Custom Pools Inc. is a 2019 award winner!
A 95.08 Rating Score™, a 4.91 average star rating, and dozens of positive online reviews make Custom Pools one of the top three pool services in the entire state of Minnesota. Here’s just one of the awesome reviews they’ve received:
“[I] was having a problem with mustard algae [and] treated my pool with yellow klear twice, [but] still was getting some algae sediment on the bottom. I thought maybe it was just too fine of particles for my filter. [I] went into Custom Pools with a water sample and described what was happening. They recommended I try another kind of algae treatment… [I] treated my pool last night, woke up this morning to a clear pool. Thank you so much for helping to get rid of what could have been a tough problem to get rid of.” -Lisa Y.
Not Your Average Pool Service
Ginny Mulvaney co-owns Custom Pools Inc. with her brother and sister Kevin Mulvaney and Jan Blount. We got a chance to speak with her about the business’ impeccable online reputation.
Naturally, we were particularly interested in finding out what it is that sets Custom Pools apart from other pool companies in the area. Ginny told us, “We’ve been family-owned since we started in 1967 and was passed on to us. We have seen it all and put the needs of our customers first and foremost.”
In Ginny’s words, the Custom Pools mission is to “Provide a product and service that has added value. The pool is a place where families get together and celebrate wonderful fun events. Keeping the families together to enjoy the fun and environment.”
Building Success Through Long-Standing Reputation
The Custom Pools secret to success is their long-standing reputation. “We have been in business since 1967. Our reputation in the community is outstanding. It’s all about quality of service and doing what you say you will do,” Ginny said.
The following is Ginny’s advice to other businesses that are looking to build, improve, or maintain an awesome online reputation:
“Find the niche that you are good at and try not to be everything to everyone.”
Congratulations to the team at Custom Pools Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Ginny, for taking the time to speak with us!
