Top Rated Local® is pleased to announce that Glenn’s Fireplace and Spa is an award winner for pool service and repair in 2019
If you are looking for a pool service and repair who will take the time to give you the quality of service you deserve, look no further than this award-winning company!
Glenn’s Fireplace and Spa has received many overwhelmingly positive reviews across a variety of verified sites with an average rating of 4.81 stars, earning them an impressive Rating Score™ of 92.08 and a 2019 Top Rated Local award for ranking as one of the top 10 pool service and repair businesses in Michigan!
Here’s just one of their many five-star reviews:
“The experience, from purchasing a hot tub through installation, has been top-notch, professional, and stress-free. Glenn and his team…answered all of our questions and let us take as much time as we needed to make a decision. The hot tub was delivered on the exact day and time-window that was promised. Anthony came out the following week to install an added feature, as promised. Anthony was polite and walked us through features and answered all of our questions regarding hot tub operation. He even came back later that day to make sure the tub was working properly after the installation. [I had an] excellent experience. Would recommend them to anyone.” – Paul F
It is because of excellent reviews like this that Glenn’s Fireplace and Spa is now able to call themselves a Top Rated Local award winner!
Not Your Average Pool Techs
We were excited to learn all about Glenn’s Fireplace and Spa, so we took the time to chat with Anthony Jaynes, service technician. We asked what helped to make their company stand out from the crowd. Anthony attributed their success to the fact that since they were a smaller company, they were able to focus on each job more personally.
Building Success Through Quality
Glenn’s Fireplace and Spa, according to Antony, has a mission to provide quality products and service, and is able to meet these standards, in part, thanks to years of combined experience the owner and techs have.
When asked about the secret to their stellar reputation, Anthony said:
“[We put the] customer first; without them, there is no us.”
Because of this focus on the customer, Glenn’s Fireplace and Spa has gotten most of their new customers via word of mouth.
Many companies are hoping to establish a reputation as impressive as Glenn’s Fireplace and Spa has managed to do. We asked Anthony what advice he had to give to those companies. He said:
“Connect with the customer. A real, genuine connection is important to building long-lasting relationships. Always put the customer first.”
Anthony concluded our chat by saying:
“We would like to thank our customers for giving us the opportunity to win this award.”
Congratulations to Glenn’s Fireplace and Spa for being a 2019 Top Rated Local award winner, and special thanks to Anthony for taking the time to speak with us!