North Dakota’s Top Rated Local® Pool Service & Repair Award Winner: My Aquatic Services

Top Rated Local® is pleased to announce that My Aquatic Services is the number one pool service and repair company in North Dakota for 2019!

For all of your pool service and repair needs in Moorhead, there’s no better company to turn to than My Aquatic Services.

My Aquatic Services has received dozens of reviews on three verified sites with an average rating of 4.93 stars, earning them a phenomenal Rating Score™ of 95.32 and a 2019 Top Rated Local award for being ranked the number one pool service and repair company in all of North Dakota!

Here’s just one of their many five-star reviews:

“I had researched a few different companies to come in and fix the issues we had in our commercial hotel pool. No other companies in town were as responsive or as hands-on with our operation… Dan and his entire team have been extremely helpful and have gone more than above and beyond to ensure the end result was delivered on time and as initially described. Dan even went as far as to bring us a pool motor he was describing to show us how it worked, at no charge, as I was struggling to initially understand. I would recommend this company to anyone, and they will, without a doubt, be my go-to for anything pool related.” – Anthony S.

Not Your Average Pool ServiceCompany

In order to learn a little more about My Aquatic Services and its award-winning online reputation, we took a few minutes to talk with the General Manager, Dan Dumas.

The first question we had for Dan was what sets My Aquatic Services apart from their competition in North Dakota. Here’s his response:

“With all the online things and everything that’s going on, you’re going to receive the service that everybody deserves and desires [with us]. You’re not just a number. [We offer] personal service, and once the sale is complete, a relationship starts. …We want to make sure that our customers are 100-percent taken care of. …We are a full-service, full-retail and full-construction business. …My staff is highly trained in what needs to be done to ensure that the customer can achieve the highest quality…”

Dan went on to add:

“We’re the only pool company that’s been inducted in the Pool Builders Hall of Fame in the region. We were again number 30 in North America of the top 50, and we were just awarded at the International Pool & Spa show in Vegas. Just about three weeks ago, we were picked as one of the top 100 pool and spa builders in the United States.”

We also wanted to know what their mission is at My Aquatic Service and how they work to make the world a better place. Here’s what Dan had to say:

“Our mission is to help small communities that didn’t think they could afford an aquatic center — how to do it, how to design it — we take the time and effort to show them all different aspects so that they don’t have to spend millions of dollars to have a super, high-end facility. The way we are attempting to make the world a better place is through aquatic therapy…”

Building Success by Following the Golden Rule

Dan attributes My Aquatic Services’ strong online reputation to their commitment to treating people how they would want to be treated and told us that they strive for a 100-percent success rate.

Outside of building a powerful online reputation, word of mouth has been the name of the game for growth at My Aquatic Services; however, they’ve also done television advertising, radio advertising and print advertising in the newspaper.

There are so many business owners looking to build the kind of online reputation My Aquatic Services has. Here’s Dan’s expert advice for them:

“…For every negative [review], it takes seven positives, so treat people right. Take everybody serious. Don’t ever judge people by how they look or what they drive. People might come up in an old, rattly wagon, and they may be your biggest customer. Never pass judgment. Always treat people how you want to be treated.”

Congratulations to the team at My Aquatic Services for being a 2019 Top Rated Local award winner, and thank you so much, Dan, for taking the time to speak with us!

We highly recommend My Aquatic Services in Moorhead. Visit their website today to learn more!

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