Top Rated Local® is pleased to announce that On-Time Pool Service, Inc. is an award winner for pool service and repair in 2019.
If you are looking for a licensed pool service and repair company known for outstanding service, look no further than this award-winning company!
On-Time Pool Service, Inc. has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking as one of the top five pool service and repair companies in Florida!
Here’s just one of their many five-star reviews:
“Amazing service! Kirk, the owner, is always easy to reach, courteous, and very helpful with whatever needs to be done. Their weekly routine visit is always on time and very thoroughly done. I have used their service for about six years, and they have always been absolutely wonderful! I would surely recommend them to anybody.” – E.P.
It is because of excellent reviews like this that On-Time Pool Service, Inc. is now able to call themselves a Top Rated Local award winner!
Not Your Average Pool Service and Repair Company
We were excited to learn all about On-Time Pool Service, Inc. and how they have gotten where they are today, so we sat down with the owner, Kirk Bradley.
The first thing we wanted to know was what it is that makes On-Time Pool Service, Inc. stand apart from its competitors.
“The residential pool service industry is not regulated by the state of Florida, so there are all different types of pool service companies out there, and you don’t need to have a license. We have insurance, and we are licensed contractors. We also have clean-cut employees who provide high-quality delivery. Everything we do is of the highest level of quality, and that goes down to the employees. I make sure that I hire employees who are hard-working. I have some employees who have been with me for [as many as] six years!”
We asked Kirk what their mission is at On-Time Pool Service, Inc. and he told us:
“Our mission is to provide worry-free pool care and repair delivered with pride and expertise.”
Building Success, Online And Off
On-Time Pool Service, Inc. has earned a fantastic reputation, so we asked Kirk how they have managed to grow their business and get such great reviews. Kirk said that he tells his customers how important reviews are to them and that, by posting a review, they are rewarding their technician.
In addition to building the kind of online reputation that any small business would envy, On-Time Pool Service, Inc. has spread the word about who they are and what they do by having excellent branding. Their employees wear uniforms; their trucks look the same, and they have a great logo and company name. Kirk said that networking is a big part of it, too, and that he is involved in the chamber of commerce and real estate groups.
There are many businesses out there that are looking to build as impressive a reputation as On-Time Pool Service, Inc. has managed to. We asked if Kirk could share any expert advice with these companies. Here’s what he had to say:
“It all comes down to the Golden Rule: ‘Treat others like you want to be treated.’ Be loving and supportive. Pay your employees what they are worth. You need to pay for good help, so that is a big piece of it.”
Congratulations to On-Time Pool Service, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Kirk for taking the time to speak with us!
