Colorado’s Top Rated Local® Private investigators Award Winner: Metro Intelligence Agency

Top Rated Local® is pleased to announce that Metro Intelligence Agency is a 2018 award winner for private investigators!

If you are in search of a company who will go above and beyond to ensure excellence of service, look no further than this award-winning business.

Metro Intelligence Agency has received dozens of positive reviews, giving them an average rating of 4.90 stars, and earning them an impressive Rating Score™ of 92.10 and a 2018 Top Rated Local award!

Here is just one of Metro Intelligence Agency’s five-star reviews:

“These guys have always had my back. James provides outstanding service. If something is not right, he fixes it right away. [He provides] quick, fast service. I have been using the Agency for my law firm’s process serving for several years now. James is a great person to work with. Best private investigator in Denver, Colorado.”
-Scott W

Metro Intelligence Agency works hard to ensure their clients’ happiness. To find out more about their business practices, we spoke with the company’s owner, James Bertrand.

“As Denver’s top-rated private investigative firm, we stand above in the industry because of our experience, state-recognized professionals in the investigative field, and demand that business is done with strict standards, ethics, and integrity. We have implemented a checks and balances process to ensure that the information we provide is thorough, current, and accurate. Whether it’s a simple research request or a very complex investigation, you can be confident that we are second to none!”

A One-of-a-Kind Private Investigation Agency’s Secret to a Strong Online Reputation

When we spoke with James about how Metro Intelligence Agency was able to create such a strong online reputation, he shared the following:

“As the top Denver private investigator, this is always a work in progress and a challenge with a growing market. It is important to keep information updated and current among all platforms. We got lucky early on and landed some great domain names that have helped with organic searches. We have a strong marketing team that is continuing to keep up with trends and make changes when necessary”

James was able to help grow the company to its current success due, in part, to his years of experience in the field:

“I was in corporate investigations for five years and a police officer for a decade. During my law enforcement career, I was appointed as Lead Fugitive Officer, Training Coordinator, Lead Field Training Officer, Drug Intervention Team, Tactical Team, and Narcotics Investigator. During my tenure, we conducted covert operations and recon missions in some high-risk environments.”

James’ level of experience is unique in the field and certainly makes Metro Intelligence Agency stand out among the crowd.

As far as marketing strategy goes, James insists on building upon the company’s core foundations. We asked what Metro Intelligence Agency does to grow their business outside of marketing, and James’ response made clear his dedication to his clients:

“Getting back to basics! There is nothing to beat ‘the old school’ concept of the three C’s in business (Continued Client Contact). Any opportunity we have to stay in front of and in the ear of our valued clients is essential. They are the key to business growth and the reason we come to the office every day!”

Making the World a Better Place By Sticking to their Mission

We asked James how Metro Intelligence Agency helps to make the world a better place, and he responded by sharing the company’s mission:

“Our mission statement: It is our duty to provide our clients with the information and solutions they deserve to have in order to make educated decisions based on factual information. Every employee, client, and vendor is an asset, and as such, shall be treated with respect and dignity. Excellence is not a goal; it’s a requirement.”


Congratulations to the team at Metro Intelligence Agency for being a 2019 Top Rated Local award winner!

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