Top Rated Local® is pleased to announce that Team Lassen is an award winner for real estate brokers in 2019.
If you are looking for a trusted, local real estate brokerage, look no further than this award-winning company!
Team Lassen has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 99.10 and a 2019 Top Rated Local award for ranking as the number one real estate brokerage in Colorado!
Here’s just one of their many five-star reviews:
“Team Lassen made the process of selling our home absolutely painless. Charlie is an absolute dream to work with. They were very prompt with responses and were able to answer any questions we had. The entire team is incredibly professional and knowledgeable. If you’re in the market for a real estate agent, look no further! They are highly recommended!” – S.M.
It is because of excellent reviews like this that Team Lassen is now able to call themselves a Top Rated Local award winner!
Not Your Average Real Estate Brokerage
We were excited to learn all about Team Lassen and how they have gotten where they are today, so we sat down with Sarah Lassen, who owns the company with Charlie.
The first thing we wanted to know was what it is that makes Team Lassen stand apart from its competitors. Sarah and Charlie told us about their business’ more than 20 years of outstanding service and how their team helps them to stand out. They said:
“When you choose team Lassen, you are getting the best. Our team has been here for a very long time. We have been in business since 1999 and have been top-performing in the Denver metro area, both in booming markets as well as in recessions. Our team is different for very basic reasons: we care about what we do, we like what we do, and we show up to do the work diligently every day. We put our clients before commissions and maintain a genuine, straightforward approach.”
When it comes to their business mission, Sarah and Charlie said:
“Good business is built on relationships, care, and a dedication to getting the job done exceptionally well! We are committed to putting our experience, technology, and negotiation-savvy to work in every transaction to ensure that our clients’ best interests are represented. We love helping people accomplish their goals!”
Building Success With Excellent Customer Service
Team Lassen has earned a fantastic reputation, so we asked Sarah and Charlie what their secret is to getting such incredible feedback. They said:
“There is no secret to getting good online reviews. It is a bi-product of the service we are dedicated to providing our clients. We focus on their needs and goals, and combine our expertise to get them where they want to go. Our clients love to share their stories with others online.”
In addition to building the kind of online reputation that any small business would envy, Team Lassen has spread the word about who they are and what they do by keeping in touch with their community and taking care of their clients. Sarah and Charlie told us:
“Every year, we take 400 clients to a Rockies game, and between Thanksgiving and Christmas, we host our seasonal soiree. It is a top-notch [event where] we get to wine and dine our clients. Last year, we [threw a] masquerade ball, and everyone came dressed to the nines! Our clients hear from us, probably every month. We tell clients when they should get an inspection; we host two client appreciation events a year, and we also do local happy hour events to connect with people.”
There are many businesses out there that are looking to build as impressive a reputation as Team Lassen has managed to. We asked if Sarah and Charlie could share any expert advice with these companies. Here’s what they had to say:
“The most important thing you can do is put systems in place. You can’t do and be everything, so find people who are good at a specific thing.”
Congratulations to Team Lassen for being a 2019 Top Rated Local award winner, and special thanks to Sarah and Charlie for taking the time to speak with us!