Top Rated Local® is pleased to announce that K’s Koffee & Deli has won two 2019 awards in Wyoming!
When you want a mouthwatering sandwich and a great cup of coffee, there’s no better option than K’s Koffee & Deli in Gillette.
K’s Koffee & Deli has received more than 100 reviews on five verified sites with an average rating of 4.89 stars, earning them a stellar Rating Score™ of 99.92 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the top five restaurants in all of Wyoming!
Here’s just one of the many five-star reviews that got them there:
“What an amazing, cozy, little gem!! The food came out HOT and FAST. [We] had to get to-go boxes, as you definitely get your money’s worth!!! You may want to share your meal. Surprisingly, you get a homemade cookie. [This is the] best place to eat yet!!! We enjoyed the great atmosphere and conversations. We wish we were local so we could come in more often.” – Teddy R.
Not Your Average Restaurant
Mr. and Mrs. K, the owners of K’s Koffee & Deli, took a few minutes out of their day to tell us a little more about this one-of-a-kind restaurant and the impressive online reputation they’ve managed to build.
To start our conversation, we asked Mr. and Mrs. K about what it is that sets K’s Koffee & Deli apart from their competition in Wyoming. Here’s what they had to say:
“…We try to do what no one else is doing. Our coffee is from Italy. No one else has that here in town. Everything is as natural as we can get it. What makes us unique from the rest is basically our customer service. We’re here for the customer more than anything. Even though we are open from 8 a.m. to 3 p.m. Monday through Friday, if we’re down here at the deli and a customer comes by, we’ll pretty much open the door for them.”
They went on to say:
“My family homesteaded here in Gillette, Wyoming. The roots go back a long way. We know that people work hard for their money, and we try to accommodate them with what they’re looking for. I’ll give you an example. I had an elderly gentlemen come in. He wanted a grilled peanut and jelly sandwich. It’s not on the menu. …I said, ‘Well, do you like strawberry jam, because I can make it for you.’ …If I have the ingredients, I’ll make it. We’re here for our customers… Our people that come to the deli become deli family, no matter where they are from.”
“One other thing that has made us unique is that we own the copyright to my family’s spaghetti sauce recipe. We also own a spice company that we have incorporated into the deli. With the use of your specialty spice blends, you can make any ordinary sandwich taste different in many ways.”
We also wanted to know why they do what they do at K’s Koffee & Deli and how they give back and make the world a better place. Here’s Mr. and Mrs. K’s response:
“We like to give back to our community. We get involved in as many charitable things as we can, especially Relay for Life. That’s a big thing because we’ve both had cancer on both sides of our family so we do a lot with that. We also close the deli one day in December and have the schools come in, a busload at a time. They get to see Santa, have hot chocolate and a cookie, and they all leave with a gift. We do it out of the kindness of our hearts. We don’t do it for the glory of it and the recognition as much as we do it for the people that are in need.”
Building Success Through Consistency and Customer Service
When we asked Mr. and Mrs. K about K’s Koffee & Deli’s secret to such a strong online reputation, they pointed to the quality and quantity of their food, their consistency and their customer service:
“We are here for the customers.”
Outside of building the kind of online reputation any business owner would envy, K’s Koffee & Deli has spread the word about who they are and what they do through radio advertising and by sponsoring a display at Festival of Lights that has their business name on it.
There are so many business owners out there looking to build the kind of online reputation K’s Koffee & Deli has. Here’s the expert advice Mr. and Mrs. K has for them:
“Never give up, and never be afraid to take the next step. Just keep going forward. It’s a long process, but in the end, it is all worth it. Never take it personally, and always do the best that you can possibly do.”
Congratulations to the team at K’s Koffee & Deli for being a 2019 Top Rated Local award winner, and thank you so much, Mr. and Mrs. K, for taking the time to speak with us!
We highly recommend K’s Koffee & Deli in Gillette. Visit their website today!