Top Rated Local® is pleased to announce that Pantry Restaurant is a 2019 award winner!
With a 90.54 Rating Score™, a 4.55 average star rating on verified review sites, and thousands of online reviews left by happy customers, Pantry Restaurant is one of the top 10 restaurants in New Mexico for 2019! Here’s just one of their phenomenal reviews:
“Extremely excellent food! I highly recommend the standard lunch and dinner platters and the morning breakfast burritos! My husband and I loved them both and the waiter was both accommodating and informative on all the possible options and his advice on what to get did not fail! I cannot possibly recommend this place more! Dine often! Dine constantly. You won’t be disappointed with this local favorite. We asked around before going and let me tell you 1200 good reviews will not steer you wrong!!” -Rebecca K.
“While visiting Santa Fe we were in need of a good authentic breakfast. Pantry Restaurant did not disappoint! Upon arrival the parking lot was full- one review indicated to get there early and that’s accurate. We got a seat quickly and our server made a few recommendations. One breakfast burrito and one chile relleno omelette, both Christmas (red and green sauce). I don’t typically like red sauce but tried it out and was glad I did! It was full of flavor and a little bit of spice! I also don’t like breakfast potatoes but these were so well seasoned, I ate them up! The biscuits and gravy were a side and also delicious. We’ll be back when we’re in town again!” -Regina S.
Not Your Average Restaurant
We spoke with Michael Singley, the owner of Pantry Restaurant, about the business’ impressive online reputation.
When we asked Michael what exactly he thinks it is that makes Pantry Restaurant such a favorite among locals and tourists alike, he said, “We have low turn over, our staff has been there a long time. We all understand that our business is relationship based, so we get to know the people and customers and know everyone’s name and face.”
Building Success By Putting The Customer First
Being an award-winning restaurant with a superb online reputation, Pantry Restaurant certainly has delicious food. But, as for the Pantry Restaurant secret to success, Michael says it’s all about customer service, telling us it’s “Consistency, taking care of our customers, and making sure food and service is good every time.”
So, what’s Michael’s advice to other businesses working on their online reputation?
“Customer service starts online, but it’s more important once they come in to the restaurant.”
Congratulations to the team at The Pantry for being a 2019 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!