Top Rated Local® is pleased to announce that The Melting Pot of Charlotte is a 2019 award winner for restaurants in North Carolina!
Don’t settle for just any restaurant. Make your night out a memorable experience at The Melting Pot of Charlotte.
The Melting Pot of Charlotte has received thousands of reviews with an average rating of 4.67 stars, earning them a magnificent Rating Score™ of 96.67 and a 2019 Top Rated Local award for ranking among the top 10 restaurants in all of North Carolina!
Here’s just one of their many five-star reviews:
“I took my husband to the Melting Pot last night to celebrate our anniversary. Our server…was a delight, and we had a wonderful dinner. The friendly young woman who prepared our Wisconsin Trio cheese (I’m so sorry I didn’t get her name) made a point of wishing us ‘Happy Anniversary’ when she saw us on our way out, and that just put a star on the visit. Thank you, everyone, for making our evening special!” – Misty M.
Not Your Average Restaurant
We wanted to learn all about The Melting Pot of Charlotte and its impressive online reputation, so we took a few minutes to talk with the Marketing Director, Madison Collins.
The first question we had for Madison was what is it that sets The Melting Pot of Charlotte apart from their competition in North Carolina. Here’s Madison’s response:
“We’re a very large location. We’ve been here for 30 years and have a lot of large private areas. We always go out of our way and go above and beyond to make sure that our guests have a great night out! We also offer romantic and birthday packages to make the night that much more memorable.”
We also wanted to know what their mission is at The Melting Pot of Charlotte and how they work to make the world a better place. Here’s what Madison had to say:
“We aim to deliver the perfect night out!”
Building Success With Great Servers and a Personal, Interactive Meal
Madison attributes The Melting Pot of Charlotte’s strong online reputation to the great servers they have and the personal, interactive meal they offer:
“You get a lot of time with your servers and learn a lot about them. Those connections really add to the experience. Our management staff also makes an effort to talk to every table. When people make an online reservation, I believe it asks for feedback, but most of our reviews are left organically!”
When we asked Madison how The Melting Pot of Charlotte has gotten their name out there outside of building a powerful online reputation, she said:
“We do our own marketing for the location. Corporate does handle a few things, but we do a lot of social media and email blasts. Social media is really our focus. We do some paid ads on Facebook, but most of what we do is posting regularly. Fondue is kind of an older concept, so we need to stay relevant.”
There are so many business owners out there looking to build the kind of online reputation The Melting Pot of Charlotte has. Here’s Madison’s expert advice for them:
“I would say to make sure that you’re thinking out of the box! Keep things interesting on social media. Some people may think it’s silly to take pictures of things, but that is how your patrons are seeing what you have to offer!”
Madison ended our conversation with this:
“We will be going through Charlotte Restaurant Week in July. We always participate and would love to see you here!”
Congratulations to the team at The Melting Pot of Charlotte for being a 2019 Top Rated Local award winner, and thank you so much, Madison, for taking the time to speak with us!
We highly recommend The Melting Pot of Charlotte. Visit their website today!
