Top Rated Local® is pleased to announce that Woody’s Restaurant is a two-time 2019 award winner in West Virginia!
When you want a mouthwatering bite to eat in Fairmont, there’s no better option than Woody’s Restaurant.
Woody’s Restaurant has received hundreds of reviews on five verified sites with an average rating of 4.69 stars, earning them a marvelous Rating Score™ of 96.92 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the top five restaurants in all of West Virginia!
Here’s just one of their many five-star reviews:
“I love this place. [They have] some of the best hot dogs in town. When I go out of town, I don’t even think about getting hotdogs because I’m so spoiled. I’ve been going for 20-some years. Every Wednesday after school, my dad would bring me here to get hotdogs before guitar practice. They also have great pepperoni rolls, especially with their hotdog sauce. [They have a] great atmosphere, and the ladies working there are always nice. This place has tons of history, too. If you’re from out of state, definitely stop in [for an] awesome experience… Beyond the sauce, Woody’s buns are steamed, and the meat itself seems to be of better quality. Keep up the good work, and you’ll keep a lifelong customer. AAA+” – Cody E.
Not Your Average Restaurant
We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Abby, Marketing Coordinator at Woody’s Restaurant.
The first thing we wanted to know was what makes Woody’s Restaurant a one-of-a-kind restaurant in West Virginia. Here’s what Abby had to say:
“It’s a personalized atmosphere. We’re a small restaurant, family-owned, and we really take the time to get to know each of our customers. A lot of our customers come in, and we already know their order. We can personalize anything that you want to eat, and we get the time to get to know a little about your day, a little about you, and I think that makes a really nice, friendly atmosphere.”
We also asked Abby what their mission is at Woody’s Restaurant and how they work to make the world a better place. Here’s her response:
“We believe in keeping everything small-town. Everything that we do is very traditional in the sense that Fairmont, West Virginia, is known for its hot dogs, and we haven’t changed anything with our recipes or with our service in over 25 years.”
Building Success Through Great Customer Service
Abby attributes Woody’s Restaurant’s strong online reputation to their commitment to providing next-level customer service:
“We believe that the reviews are attributed to everything that we do in person. We really have great customer service, and we welcome everyone who comes into our restaurant with open arms and open stomachs. We know that, because our customer service is so great, they’re going to write a review because they’re so happy when they leave here.”
Outside of building a powerful online reputation, Woody’s Restaurant has gotten their name out there through word of mouth. When people come in from out of town, everyone tells them that Woody’s is the go-to local spot. Abby added:
“We still believe in word of mouth. Good food and good news travel fast.”
Every business owner wants to build the kind of online reputation Woody’s Restaurant has. When we asked Abby what advice she has for those business owners, she said:
“Be honest with your product when you’re advertising it. Try and stay relevant by promoting your business for the holidays. …Take your reviews and highlight them, and always thank your customers for everything and put them first.”
Congratulations to the team at Woody’s Restaurant for being a 2019 Top Rated Local award winner, and thank you so much, Abby, for taking the time to speak with us!
We highly recommend Woody’s Restaurant in Fairmont. Visit their Facebook page today!