Top Rated Local® is pleased to announce that SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties is a 2019 award winner for restoration companies in Colorado for the second year in a row!
From water damage to mold remediation, SERVPRO is your go-to restoration company in Durango and the surrounding areas.
SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties has received dozens of reviews with an average rating of 4.91 stars, earning them a fantastic Rating Score™ of 99.14 and a 2019 Top Rated Local award for ranking among the top five restoration companies in all of Colorado for the second year in a row!
Here’s just one of the many five-star reviews that got them there:
“Logan and the SERVPRO team are great. They were very efficient and quick, very knowledgeable and trustworthy, and super friendly and respectful. I will use them for any issues I have in the future and would gladly give them 10 stars! Thanks for all you do to make a bad situation bearable!!” – Carol S.
Not Your Average Restoration Company
We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Jackie, office manager at SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties.
To kick off our conversation, we asked Jackie about what it is that makes SERVPRO unique compared to the many other restoration companies in Colorado. Jackie told us:
“We go above and beyond, and we make it like it never even happened.”
We also asked Jackie about the SERVPRO mission and how they work to make the world a better place. Here’s her response:
“Our mission is to develop a team of quality people who focus on excellent service, fairness and mutual respect.”
Building Success Through Customer Service
Jackie credits SERVPRO’s strong online reputation to the fact that they train their employees to provide wonderful customer service and to bend over backward for their customers.
Jackie went on to say:
“When I send an invoice, I ask for a Google review. We don’t bring it up in the process, but once they tell us how pleased they are, we ask them to help us let other people know how important our service is.”
Outside of building a powerful online reputation, SERVPRO has grown by being an active part of their community, including donating to the Silverton fireworks show and sponsoring local sports teams.
There are many business owners looking to grow their business and build their online reputation. When we asked what advice she has for them, Jackie emphasized the importance of Google reviews and word of mouth, and said:
“You can spend a lot of money on marketing, but word of mouth in a small town, like we live in, is huge, as well as having a good reputation.”
Congratulations to SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties for being a 2019 Top Rated Local award winner, and thank you so much, Jackie, for taking the time to speak with us!
We highly recommend SERVPRO of Archuleta, La Plata, Montezuma & San Juan Counties. Visit their website today!