Top Rated Local® is pleased to announce that SERVPRO of Lincoln is a 2019 award winner for restoration companies in Nebraska!
From fire and water damage to mold, there’s no better company to turn to for your restoration needs is SERVPRO of Lincoln.
SERVPRO of Lincoln has received dozens of reviews with an average rating of 4.86 stars, earning them a phenomenal Rating Score™ of 96.55 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the 10 restoration companies in all of Nebraska!
Here’s just one of their many five-star reviews:
“The people here at SERVPRO are wonderful. They do fantastic work and provide best-in-class service. Thank you for the great work you do and for providing awesome customer service!!” – Daniel S.
Not Your Average Restoration Company
We wanted to learn all about SERVPRO of Lincoln and its fantastic online reputation, so we took a few minutes to talk with the Marketing Coordinator, Sara Mach.
The first question we had for Sara was what is it that sets SERVPRO of Lincoln apart from their competition in Nebraska. Here’s Sara’s response:
“We are a nationwide company, but we are owned locally. This allows us to help people all over the place. We have that outreach and are able to pull those resources as well.”
We also wanted to know what their mission is at SERVPRO of Lincoln and how they work to make the world a better place. Here’s what Sara had to say:
“Our slogan is to make it look like it never even happened. Our mission is to help you in your time of need.”
Building Success Through Communication
Sara attributes SERVPRO of Lincoln’s strong online reputation to their commitment to communication:
“Communication is key with us. We talk to our customers and get feedback on what we did well and what we could improve on. A lot of our customers are usually going through something that is emotional, and we want to help them and hear them out.”
Outside of building a powerful online reputation, SERVPRO of Lincoln has gotten their name out there through resources from their corporate office, through Facebook and Twitter, by posting blogs and videos on their website and through community involvement — they are involved in local charities, as well as in schools, the fire department and more.
There are so many business owners out there looking to build the kind of online reputation SERVPRO of Lincoln has. Here’s Sara’s expert advice for them:
“It is all about responding. Communicate with customers. Reach out to those who review you and thank them.”
Congratulations to the team at SERVPRO of Lincoln for being a 2019 Top Rated Local award winner, and thank you so much, Sara, for taking the time to speak with us!
We highly recommend SERVPRO of Lincoln. Visit their website today!
