Top Rated Local® is pleased to announce that Silver Lake Restoration is a 2019 award winner for restoration companies in Delaware!
From mold remediation and duct cleaning to water damage and fire clean-up, the team at Silver Lake Restoration has what it takes to meet all of your restoration needs in Kent, New Castle and Sussex County.
Silver Lake Restoration has received dozens of reviews with an average rating of 4.64 stars, earning them a fantastic Rating Score™ of 91.40 and a 2019 Top Rated Local award for ranking among the top 10 restoration companies in all of Delaware!
Here’s just one of their many five-star reviews:
“Mike and his team were professional, thorough, knowledgeable and kind. The price was more than reasonable, and [the end result] looked great!! I would definitely hire them again.” – Tia M.
Not Your Average Restoration Company
We wanted to learn all about Silver Lake Restoration and its stand-out online reputation, so we took a few minutes to talk with the owner, Mike Barr.
The first question we had for Mike was what is it that sets Silver Lake Restoration apart from their competition in Delaware. Here’s Mike’s response:
“We’re a smaller company, so customer service is our number one priority; we are willing to spend more time than the bigger companies and offer a very one-on-one feel. Seventy percent of our company is mold removal.”
We also wanted to know what their mission is at Silver Lake Restoration and how they work to make the world a better place. Mike told us that their aim is to always be as compassionate as they can be, and said:
“…We understand that we are in an industry with people that are in crisis, so we need to be as understanding and compassionate as we can.”
Building Success by Getting the Job Done Right the First Time
Mike attributes Silver Lake Restoration’s strong online reputation to their commitment to getting the job done right the first time, and if they do end up making a mistake, they always make it right before they leave.
Outside of building a powerful online reputation, Mike has gotten the Silver Lake Restoration name out there by going door to door, having face-to-face interactions, going to rotary clubs, doing lunch and learns, as well as through their website, Facebook, LinkedIn and Home Advisor.
There are so many business owners out there looking to build the kind of online reputation Silver Lake Restoration has. Here’s Mike’s expert advice for them:
“Treat your customers with respect and compassion; make sure your customers know they aren’t a number but your number one priority. You never want to leave a customer mad or upset at your company…”
Congratulations to the team at Silver Lake Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!
We highly recommend Silver Lake Restoration in Dover. Visit their website today!