Top Rated Local® is pleased to announce that Marshall Building & Remodeling is a 2019 award winner for roofing contractors in Rhode Island!
With more than 35 years under their belts, there’s no better roofing company to turn to than Marshall Building & Remodeling.
Marshall Building & Remodeling has received dozens of reviews on six verified sites with an average rating of 4.76 stars, earning them a magnificent Rating Score™ of 98.60 and a 2019 Top Rated Local award for ranking among the top five roofing contractors in all of Rhode Island!
Here’s just one of their many five-star reviews:
“Marshall Building & Remodeling was a pleasure to work with. Everyone I spoke to and came in contact with was genuine, polite and professional. Dave S., especially, made the entire process easy and streamlined. My roof looks AMAZING! Thank you, Dave S. and the team at Marshall! You’re the best!” – Tara D.
A One-of-a-Kind Roofing Company’s Secret to a Strong Online Reputation
Marshall Building & Remodeling has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Anne Marshall.
The first thing we wanted to know was what makes Marshall Building & Remodeling unique compared to the many other roofing companies in Rhode Island. Anne told us:
“We are a family-owned company, and we are in the second generation. We’ve completed 8,000 projects, and we have really grown through the years from repeat clients and referrals. We provide a stress-free experience and don’t take any money down. We meet with the homeowner to understand the best products for their house. We are very transparent about how much it will cost. We back our work with a 15-year warranty. We have a team behind us of the best installers, project managers and support staff.”
When we asked what the secret is to such a solid online reputation at Marshall Building & Remodeling, Anne pointed to how selective they are when it comes to picking installers and project managers, which ensures that their clients get the experience they sign up for. Anne added:
“I believe that, if companies hold the promise that they give to their clients, then they will be willing to give good online feedback.”
Making the World a Better Place by Providing a Stress-Free Experience
We also wanted to know what their mission is at Marshall Building & Remodeling and how they work to make the world a better place. Here’s Anne’s response:
“Happiness starts inside the home. We are providing people with a stress-free experience. We are involved with a number of charities and organizations around Rhode Island. We try to spread honesty and trust in what we do, and do the best we can for the people in Rhode Island. We take the time to educate people as well. There is a lot to know when it comes to roofing. We want people to feel heard, and we take our time.”
Outside of building a powerful online reputation, Marshall Building & Remodeling has grown through traditional and digital marketing, repeat business and word of mouth:
“The best you can do is take care of your clients. They will be your voice in the community, which is what ultimately builds your business.”
It’s clear that Anne knows a thing or two about growing a business and building an online reputation. When we asked what advice she has for the many other business owners out there, she emphasized the importance of providing education and valuable content to your clients.
Anne ended our conversation on this appreciative note:
“After more than 35 years and thousands of projects completed, we want to thank our stellar team and the homeowners who have trusted their homes to Marshall.”
Congratulations to the team at Marshall Building & Remodeling for being a 2019 Top Rated Local award winner!
We highly recommend Marshall Building & Remodeling in East Providence. Visit their website today!