Top Rated Local® is pleased to announce that Primo Roofing Co is an award winner for roofing contractors in 2019.
If you are looking for a trusted, local roofing contracting company, look no further than this award-winning company!
Primo Roofing Co has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 96.64 and a 2019 Top Rated Local award for ranking as one of the top three roofing contractors in Vermont!
Here’s just one of their many five-star reviews:
“I cannot say enough about Josh and the Primo team. Not only do my roofs look great, but my property is cleaner than when they arrived. They are a respectful team that works like a well-oiled machine. Thanks for a job well done!” – K.W.
It is because of excellent reviews like this that Primo Roofing Co is now able to call themselves a Top Rated Local award winner!
Not Your Average Roofing Contracting Company
We were excited to learn all about Primo Roofing Co and how they have gotten where they are today, so we sat down with the owner, Joshua Webster.
The first thing we wanted to know was what it is that makes Primo Roofing Co stand apart from its competitors. Josh told us that the quality of their employees, teamed with the incredible craftsmanship they put into every job, helps them to stand out more than anything else. He said:
“Why hire Primo? Because when we leave, the grounds look better than when we came, and the roof is free and clear of all defects. Our craftsmanship is above par. The quality of materials is typically better than our competition. It’s a lot of little things built up to make a good image. It’s really the care the employees put into it that really makes it something.”
When we asked about the Primo business mission, and Joshua hinted at their desire to offer an above-par experience to every client. He said that they want to offer their customers a quality product at a reasonable price. He also said that, whether it is to his employees or to the community, if the business is doing well, he tries to spread the wealth.
Building Success, Online And Off
Primo Roofing Co has earned a fantastic reputation, so we asked Joshua how they have managed to grow their business and get such great reviews. He was excited to tell us all about his incredible employees, to whom he credits their online success. He said:
“One of the biggest things that I always get compliments on is how nice a crew I have and how well they work together. I’d have to really say that one of the key factors behind the success of the great reviews is the employees. Our quality of work is always above par. Getting back to customers regularly, keeping lines of communication open, and really sticking to firm numbers when you get bids is important.”
Joshua told us that the quality of their employees is something they put a lot of time and effort into. They always do background checks and run drug tests as a requirement of employment with the company. They offer benefits to their employees and hope that doing so helps to keep them happy and healthy. He said that they hope their employees have an interest in the company and look at the job sites as places where they want to make a good impression as opposed to just a way to get a paycheck.
In addition to building the kind of online reputation that any small business would envy, Primo Roofing Co has spread the word about who they are and what they do by finding ways to give back to the community. They have contributed labor to the Vermont Farmer’s Market, sponsored local softball teams, and even recently participated in mud volleyball for autism. Joshua said:
“If it makes the town or the city better, and Primo is known for giving back. I feel like that’s the type of stuff we do… Sometimes, it’s minor stuff. Sometimes, it’s lawn mowing, or you have an elderly neighbor that has scraps and needs them taken to the dump. I don’t mind, we’ll grab it and throw it in the trailer and don’t charge them anything.”
There are many businesses out there that are looking to build as impressive a reputation as Primo Roofing Co has managed to. We asked if Joshua could share any expert advice with these companies. He mentioned the importance of utilizing social media and keeping up with the times, saying:
“Facebook, it’s huge. If you’re not on some type of social media with your business, you should be, regardless of how old you are, because that’s the new age. People look on Facebook; people look for reviews; people look online.”
He also drove home the importance of putting money back into your company. He said that, for a lot of people, new success leads to reckless spending. He advised making smart and frugal decisions that are helpful to the growth and betterment of your business. Joshua shared:
“Don’t suck everything out of your business. Your business is really a baby; you really just have to keep putting back into it. If you make big money on a job one time, then you take that and push it back into the business somehow. Buy a new trailer or upgrade your equipment, or buy online advertising.”
Congratulations to Primo Roofing Co for being a 2019 Top Rated Local award winner, and special thanks to Joshua for taking the time to speak with us!