Top Rated Local® is pleased to announce that American Self Storage is a 2019 award winner!
“These guys are the best! I’ve had my unit with them for a few months now, and I have been so pleased with the personalized service and professionalism. They are very organized in terms of receipts and charges, and I receive my receipt via email at the beginning of every month. They’ve even offered to place my boxes that I shipped to the building in my unit.” -Britanny F.
That’s just one of the many phenomenal reviews American Self Storage has received, giving them a 92.00 Rating Score™ and a 5.00 average star rating, and making them one of the top five self-storage centers in the entire state of South Dakota!
Not Your Average Self Storage Company
Gerald Teunissen, the owner and manager of American Self Storage, took some time to speak with us about his business’ excellent online reputation.
Of course, the very first thing we wanted to know was what it is that elevates American Self Storage so high above their competition. Gerald told us that it is all about the high level of service they offer, saying, “The owner is at your disposal. Customer service is our number one priority.”
Gerald and his team take immense pride in providing safe and secure storage solutions. He told us, “We are a small, family-owned company, and we let our users use our locks so they don’t have to buy one. We even scoop snow out of the way for customers so they can get into their units. Customer service is key.”
Building Success Through Word Of Mouth
Because of the incredibly high level of service the American Self Storage team provides, they are able to get most of their business through word of mouth.
The following are Gerald’s words of wisdom for other businesses that are working on their online reputation:
“Keep your customers as your number one priority.”
Congratulations to the team at American Self Storage for being a 2019 Top Rated Local award winner, and thank you so much, Gerald, for taking the time to speak with us!
