Top Rated Local® is pleased to announce that Extra Space Storage is an award winner for self storage centers in 2019.
If you are looking for a self storage center that will safely and securely store your things, look no further than this award-winning company!
Extra Space Storage has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.89 stars, earning them an impressive Rating Score™ of 92.87 and a 2019 Top Rated Local award for ranking as one of the top five self storage centers in New Mexico!
Here’s just one of their many five-star reviews:
“Over the past eight years, I’ve had two units here. Not once in all the eight years have I had a reason to be unhappy. The units and the premises are always clean; the staff is always helpful and knowledgeable, and there’s plenty of parking space for maneuvering large trucks in and out. I’ve moved a few times over the past two decades, and this is the best storage facility I’ve found anywhere in the southwest.” – L.W.
It is because of excellent reviews like this that Extra Space Storage is now able to call themselves a Top Rated Local award winner!
Not Your Average Self Storage Center
We were excited to learn all about Extra Space Storage and how they have gotten where they are today, so we sat down with the District Manager, Chance.
The first thing we wanted to know was what it is that makes Extra Space Storage stand apart from their competitors. Chance said that their grounds are so clean that you can safely walk around in a white dress! Cleanliness and customer service are top priorities at Extra Space. Chance told us:
“[Our mission is] to ensure that we listen to our customers and provide a superior product to match our customer’s needs. We always want to be adaptive!”
Building Success With Positive Reviews
Extra Space Storage has over 1,600 stores across the nation, including stores in Puerto Rico and Hawaii. Chance says that they have used the internet and SEO (search engine optimization) to help market and grow their company, but that reviews have been one of their greatest driving forces for new business. Chance said:
“Reviews are everything! We try to get our customers to write reviews.”
There are many businesses out there that are looking to build as impressive a reputation as Extra Space Storage has managed to. We asked if Chance could share any expert advice with these companies. Here’s what he had to say:
“Have the right people; they are the front line! Match your market.”
Congratulations to Extra Space Storage for being a 2019 Top Rated Local award winner, and special thanks to Chance for taking the time to speak with us!