Top Rated Local® is pleased to announce that Extra Space Storage of Nashville is the number one self storage center in all of Tennessee for 2019!
When you need extra space, there’s no better storage solution than Extra Space Storage of Nashville.
Extra Space Storage of Nashville has received hundreds of reviews on four verified sites with an average rating of 4.88 stars, earning them a spectacular Rating Score™ of 96.77 and a 2019 Top Rated Local award for being ranked the number one self storage center in all of Tennessee!
Here’s just one of their many five-star reviews:
“Extra Space Storage is the best place to go to meet all of your storage needs! The facility is very clean and updated, and the security measures taken at this location are SUPERIOR! Carol is very knowledgeable and thorough regarding the specifics of your storage needs. She provides SUPERIOR CUSTOMER SERVICE! Carol made it an easy choice for us to select this Extra Space Location for our daughter’s storage! I HIGHLY recommend this location!” – Chandra W.
Not Your Average Self Storage Center
We wanted to know what makes Tennessee’s number one self storage center so special, so we took a few minutes to talk with the District Manager.
The first question we had for the District Manager was what makes Extra Space Storage of Nashville unique compared to their competition in Tennessee. Here’s what he had to say:
“We make it our top effort to deliver customer service, have the cleanest environments and match customers with what they need. We do NOT do any over-selling.”
We also asked the District Manager about Extra Space Storage of Nashville’s mission and how they work to make the world a better place. The District Manager told us
“Our mission is to deliver the highest quality customer service and make a difference in everyone’s daily life with every customer every day. Our motto is, ‘Helping people better tomorrow.’ We are set apart because we live by our mission statement, and it focuses on the customer. We pride ourselves in hiring the best people, which translates to the best customer service in or out of the industry.”
Building Success by Focusing on Customer Service
When we asked the District Manager what their secret is to such a strong online reputation at Extra Space Storage of Nashville, he said:
“We have a top-line focus on customer service and on creating a customer experience. We work on building relationships, and we ask for feedback on every interaction good, bad or indifferent.”
Apart from building the kind of online reputation any business would envy, Extra Space Storage of Nashville has spread the word about their service through online marketing and word of mouth.
Every business owner wants to grow their business and build their online reputation the way Extra Space Storage of Nashville has. Here’s the District Manager’s advice for them:
“Ask everybody for their feedback, and then take action to address it, good or bad.”
Congratulations to the team at Extra Space Storage of Nashville for being a 2019 Top Rated Local award winner, and thank you so much for taking the time to speak with us!
We highly recommend Extra Space Storage of Nashville. Visit their website today!
