Top Rated Local® is pleased to announce that Skyline Self Storage is an award winner for self storage centers in 2019.
If you are looking for a reliable and safe self storage center, look no further than this award-winning company!
Skyline Self Storage has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.83 stars, earning them an impressive Rating Score™ of 92.27 and a 2019 Top Rated Local award for ranking as one of the top three self storage centers in Wyoming!
Here’s just one of their many five-star reviews:
“The service here is incredible! They really go the extra mile to make sure you have a good experience. The prices are great, and the facility is nice and clean. You can be completely confident that your stuff is protected. They even send out reminder emails when your rent is due. The free truck use is a great bonus.” – C.C.
It is because of excellent reviews like this that Skyline Self Storage is now able to call themselves a Top Rated Local award winner!
Not Your Average Self Storage Center
We were excited to learn all about Skyline Self Storage and how they have gotten where they are today, so we sat down with the manager, Linda Reitsma.
The first thing we wanted to know was what it is that makes Skyline Self Storage stand apart from its competitors. Linda said that people are often surprised by how professionally run the business is. They also focus on their security. Linda told us that she is a resident manager, meaning she and her family live on site. There are also two dogs on-site that they frequently take on walks around the units, which means that they often have eyes on the space. Linda said:
“We have high-tech cameras and a security gate that we actually close every evening (only our customers and law enforcement/fire department have access). I think we are the only store that has a gate, cameras AND a resident manager which could account for the fact that we have no security issues. Besides professionalism, the security factor is probably our biggest selling point.”
When we asked Linda about the Skyline Self Storage business mission or how they work to make the world a better place, she said:
“We’re here to help. That’s our mission. So, moving, being one of the most stressful things that people can be going through, means we need to be helpful. Moving in and of itself is stressful and oftentimes moving is coupled with some sort of stressful event. We need to be here to alleviate as much stress as we can.”
Building Success, Online And Off
In addition to building the kind of online reputation that any small business would envy, Skyline Self Storage has spread the word about who they are and what they do by making sure someone is always there to answer the phone. They also make sure to keep up with emails and website inquiries. Linda said that they also utilize social media, like Facebook, where they do giveaways. One of the other ways they have gotten their name out is through their wrapped vehicles. Since they give their customers free use of a moving truck, two of their trucks are frequently out and about, as is their little red smart car!
There are many businesses out there that are looking to build as impressive a reputation as Skyline Self Storage has managed to. We asked if Linda could share any expert advice with these companies. Here’s what she had to say:
“Spend the time it takes to find good people to work in the office and answer the phone. All it takes is someone who is friendly, professional, articulate, and who has a big heart. We all know that a negative interaction gets a lot more online attention.”
Congratulations to Skyline Self Storage for being a 2019 Top Rated Local award winner, and special thanks to Linda for taking the time to speak with us!