Wiconsin’s Top Rated Local® Senior Living Communities Award Winner: Coventry Village

Top Rated Local® is pleased to announce that Coventry Village is a 2019 award winner for senior living communities in Wisconsin!

Whether you’re looking for independent living, assisted living, memory care or respite care in Madison, look no further than Coventry Village.

Coventry Village has received more than 100 reviews on multiple verified sites with an average rating of 5.00 stars, earning them a tremendous Rating Score™ of 89.30 and a 2019 Top Rated Local award for ranking among the top 10 senior living communities in all of Wisconsin!

Here’s just one of their many five-star reviews:

“I really enjoyed my visit last week. [They gave me] such a warm welcome. My aunt lives in the independent living and has been bragging about some new outdoor cookouts and happy hours. I joined her for one and had a margarita, too! I’m so happy that my aunt is happy there. Thanks for all you do!” – Debbie G.

Not Your Average Senior Living Community

We wanted to learn a little more about Coventry Village and its incredible online reputation, so we took a few minutes to talk with the Marketing Sales Counselor, Zach.

The first question we had for Zach was what is it that sets Coventry Village apart from their competition in Wisconsin. Here’s his response:

“Our community is not overly large, and it’s much easier to meet other residents and build friendships. …Coventry Village provides social engagement for all residents daily and throughout the month. A lot of our activities play a part in our community, as well as our maintenance team, who is always giving a helping hand to handle all residents’ needs. Our maintenance team is unbelievable. There is not a task that they will not take on to help out any of our residents. Our employees here go above and beyond to make sure each resident is happy, and if there’s anything we can change, we’re all open arms here. We definitely include our residents in decision making. We have a greeter’s program for new residents that come in.”

We also wanted to know what their mission is at Coventry Village and how they work to make the world a better place. Here’s what Zach had to say:

“We’ve first got to start with making all of our residents happy. Activities encourage residents to get together and socialize. We strive to do our best to maintain everyone’s happiness. Our residents make our community a better place. Anytime we’re giving tours, you’ll see the residents interact with our guests and mention how much they love it here. Residents are always stating, ‘I like it here; I enjoy the food; I love the activities here.’ Our residents are our main focus – they make our community great.”

Building Success With Great Employees and Residents

Zach attributes Coventry Village’s strong online reputation to their great employees and great residents:

“Each one plays a part in our great online presence. Our community is a family friendly location. There is always a lot to do here at Coventry Village, with live music, happy hours, bingo and other activities throughout the day. The residents help make our community great by being involved in making decisions on painting, activities, going outside the building and more — so they feel they are part of the team.”

When we asked Zach how Coventry Village has gotten their name out there outside of building a powerful online reputation, he said:

“We’ve been doing Geo-Fencing. It’s been very big for us. We get a lot of calls for independent and assisted living and memory care. But word of mouth also plays a huge factor into growing our community. …This community definitely sells itself. There is always something to do, Monday through Sunday. We have activities throughout the whole month —11 o’clock exercise every day, happy hour every Tuesday and Thursday, live music on Thursdays, fashion shows, plays and outside activities.”

There are so many senior living communities out there looking to build the kind of online reputation Coventry Village has. Here’s Zach’s expert advice for them:

“I would get in front of the residents and see what they would like to see happen on a day-to-day basis. The residents make the community what it is – GREAT! We would like our residents to let us know how they feel. They’ve written their Google review; they came down and talked to us about events they may want to see happen. Being in touch with each resident makes a positive impact. All of our employees cherish all of our residents here at Coventry. Employees are always offering an extra hand. We want to make sure we keep our residents safe here, and we want to make sure our residents are always happy.”


Congratulations to the team at Coventry Village for being a 2019 Top Rated Local award winner, and thank you so much, Zach, for taking the time to speak with us!

We highly recommend Coventry Village in Madison. Visit their website today!

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