Top Rated Local® is pleased to announce that Covington Senior Living is an award winner for senior living communities in 2019.
If you are looking for a senior living community that will provide exceptional, loving care for you or a loved one, look no further than this award-winning company!
Covington Senior Living has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 93.06 and a 2019 Top Rated Local award for ranking as one of the top five senior living communities in Utah!
Here’s just one of their many five-star reviews:
“We have loved the memory care unit at Covington. As a family, we have been comforted that the staff can give us details about the everyday activities our mom has been engaged in. They know her personally; they know her needs and her likes, and always show love and patience in their interactions with everyone. The environment is bright, clean and cheery.” – S.K.
It is because of excellent reviews like this that Covington Senior Living is now able to call themselves a Top Rated Local award winner!
Not Your Average Senior Living Community
We were excited to learn all about Covington Senior Living and how they have gotten where they are today, so we sat down with the community relations director, Lexie Call.
The first thing we wanted to know was what it is that makes Covington Senior Living stand apart from its competitors. Lexie told us that they offer a very professional, hands-on community, and said that their memory care program is outstanding. They have started doing cognitive testing for their residents to help staff and families have a better relationship with their loved ones. They are also locally-owned, and Lexie said that the owners are known to frequently stop-by to check in on everything.
She went on to tell us about the Covington Senior Living business mission, saying:
“Our mission is to nurture the human spirit of our residents through their continued journey through life.”
Building Success Through Personal Connection
Covington Senior Living has earned a fantastic reputation, so we asked Lexie how they have managed to grow their business and get such great reviews. She told us that they simply ask their residents and their family members for their honest feedback. She said:
“We [put up] posts in the facility to ask people for feedback on their experience, and we reach out to family members to ask them to leave feedback where applicable.”
In addition to building the kind of online reputation that any small business would envy, Covington Senior Living has spread the word about who they are and what they do by consistently living up to their high standards and by offering extensive activities. Lexie shared that they host monthly events, and said that they have upcoming events planned for Thanksgiving and Christmas!
There are many businesses out there that are looking to build as impressive a reputation as Covington Senior Living has managed to. We asked if Lexie could share any expert advice with these companies. Here’s what she had to say:
“One of the best pieces of advice is to invest in personal relationships.”
Congratulations to Covington Senior Living for being a 2019 Top Rated Local award winner, and special thanks to Lexie for taking the time to speak with us!