Illinois’s Top Rated Local® Senior Living Communities Award Winner: The Grand at Twin Lakes

Top Rated Local® is pleased to announce that The Grand at Twin Lakes is a 2019 award winner for senior living communities in Illinois!

If you’re looking for the right senior living community for yourself or your loved one in Palatine, look no further than The Grand at Twin Lakes.

The Grand at Twin Lakes has received dozens of reviews with an average rating of 4.69 stars, earning them a tremendous Rating Score™ of 92.92 and a 2019 Top Rated Local award for ranking among the top five senior living communities in all of Illinois!

Here’s just one of their many five-star reviews:

“I was looking for a warm, clean and very kind place for my parents. As soon as I walked through the doors, the staff was very welcoming. This place really stood out to me. [This is] one of the best retirement communities I have visited so far. The front desk lady was friendly and well-informed. I felt like this is a great place to have my loved ones at, and knowing they have a wonderful staff to assist them makes me feel a lot better.” – Heaven C.

Not Your Average Senior Living Community

We wanted to learn all about The Grand at Twin Lakes and its impressive online reputation, so we took a few minutes to talk with the Executive Director, Maria Drosos.

The first question we had for Maria was what is it that sets The Grand at Twin Lakes apart from their competition in Illinois. Here’s Maria’s response:

“We’re a very modern community. Residents are pretty independent, and they have access to Twin Lakes golf course and rec center. Residents let us know what they’d like to do, and we try to make it happen. Our community has an indoor pool, movie theater, beauty shop, library and computer center, gardening boxes in courtyard and more for residents to enjoy. Our care can be customized to their needs. We offer resort-style living, more luxurious accommodations and flexible dining options, as well as amazing activities.”

We also wanted to know what their mission is at The Grand at Twin Lakes and how they work to make the world a better place. Maria told us that their goal is to be a community within the community, where residents are supported by staff and each other.

Maria went on to tell us that they give back to their community by volunteering at the local hospital and utilizing local resources.

Building Success With a Resident-Centered Community

Maria attributes The Grand at Twin Lakes’ strong online reputation to their commitment to providing a resident-centered community and following through to ensure that their residents are living their best life, which encourages reviews.

Outside of building a powerful online reputation, The Grand at Twin Lakes has gotten their name out there through social media marketing and brochures.

There are so many senior living communities out there looking to build the kind of online reputation The Grand at Twin Lakes has. Here’s Maria’s expert advice for them:

“Set yourself apart from your competition. It’s really about creating a lifestyle.”

Congratulations to the team at The Grand at Twin Lakes for being a 2019 Top Rated Local award winner, and thank you so much, Maria, for taking the time to speak with us!

We highly recommend The Grand at Twin Lakes in Palatine. Visit their website today!

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