Top Rated Local® is pleased to announce that The Painted Room is a 2019 award winner in Tennessee!
Breathe new life into your home with the artistic expertise of the team at The Painted Room in Knoxville.
The Painted Room has received dozens of reviews on five verified sites with an average rating of 4.88 stars, earning them an outstanding Rating Score™ of 98.77 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Tennessee!
Here’s just one of their many five-star reviews:
“The Painted Room does beautiful work at a reasonable price. My experience with their quality team was awesome! Don’t pay for new cabinets when you can have your existing cabinets updated for a fraction of the cost!” – Debbie N.
Not Your Average Business
Christopher Hardy, co-owner of The Painted Room, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.
The first thing we wanted to know was what it is that sets The Painted Room apart from their competition in Tennessee. Here’s Christopher’s response:
“The Painted Room is a higher-end service for cabinets, furniture and finishing work. We target mostly homeowners. We push the envelope; we do a lot of work with high-end designers, and they push us to be the best. We are more than just a painting company.”
We also wanted to know why they do what they do at The Painted Room and how they work to make the world a better place. Here’s what Christopher had to say:
“Our unofficial mission statement is to do the best work and provide the best service. We want our company name to be synonymous with quality and customer service.”
Building Success With Happy Customers
When we asked Christopher about The Painted Room’s secret to such a strong online reputation, he said:
“We’re big people pleasers. We are constantly following up if someone is unhappy, and then we do what it takes to make sure that we make them happy. Don’t walk away from a customer when they are upset; find a way to make them happy!”
Outside of building the kind of online reputation any business owner would envy, The Painted Room has spread the word about who they are and what they do through direct mail campaigns and by targeting their ideal clients:
“We try to target neighborhoods that we see the trends showing up in. We can tell if a house is older, so we try to target those as well.”
Clearly, Christopher knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:
“Listen to your customers; pay attention to the feedback you get from interacting with them, and if you do that, they will go out there and push your company name for you. I think the other thing is that, the more you can educate people about your business, the more they’ll become interested in it. People love the fact that we’re a small, family business and a mother-son team.”
Congratulations to the team at The Painted Room for being a 2019 Top Rated Local award winner, and thank you so much, Christopher, for taking the time to speak with us!
We highly recommend The Painted Room in Knoxville. Visit their website today!
