Top Rated Local® is pleased to announce that Frisco Counseling and Wellness is a 2018 award winner!
As one of the top five therapy offices in Texas, Frisco Counseling and Wellness has a 94.76 Rating Score™, a 4.88 average star rating, and dozens of positive online reviews. Here is just one of those tremendous reviews:
“Dr. Iyer is a lifesaver. Her calm and caring demeanor is so comforting. She has so much empathy and you know you matter and are valued. She believes you and is very reassuring that she will not give up on you. She is also a brilliant psychiatrist. She understands all the illnesses and medications and other treatments. She is also continuously learning. We appreciate that she understands that each person is totally unique and needs to be treated as such. We also love how she works directly and is in regular contact with her clients’ therapist and other medical providers. She definitely believes in treating the whole person in an integrative way. Highly recommend.”
Not Your Average Company
We spoke with Holly Lockett, LPC and co-owner of Frisco Counseling and Wellness, about her business’ impressive online reputation.
For Holly, the work Frisco Counseling and Wellness does is about so much more than just a job — it’s an opportunity to care for people that need it.
“Personally, I have experienced a lot of loss and I have seen people in my family not get very good care. I was heading to law school when my brother died. I switched into getting a counseling degree to make it my mission to provide the best services to my clients.”
Holly credits the business’ success to their fabulous team. “I think that we have such an amazing staff and counselors, that through word of mouth and our clients, they really want to promote us. We are who we are, and we don’t mind being very transparent,” she said. “I have established a team of professionals that can tackle anything. Whatever is happening in your life, we will find someone to treat you. We don’t turn anyone away just because they can’t pay. We’ll work with you.”
Building Success By Keeping with The Times
As one of the owners of an award-winning therapy practice, Holly is keenly aware of what it means to be accessible and helpful to her clients. Here’s her wisdom to pass on to other business owners:
“We try to be active on social media and try to realize that being online is the future. We don’t use phone books and mailers anymore so, the more online we can be, the better. Don’t be afraid of reviews! The people who write bad reviews are really pissed off, and you might not ever be able to please them, and we’re dealing with mental health. So, it’s important that you listen to your customers but also understand you cannot please everyone.”
Congratulations to the team at Frisco Counseling and Wellness for being a 2019 Top Rated Local award winner, and thank you so much, Holly, for taking the time to speak with us!