Virginia’s Top Rated Local® Urgent Care Award Winner: American Family Care

Top Rated Local® is pleased to announce that American Family Care is a 2019 award winner!

An 87.47 Rating Score™, 4.25-star average rating, and hundreds of positive reviews combine to make American Family Care one of the top 10 urgent care centers in Alabama for 2019! The following are just three of the phenomenal reviews patients have left for them:

“Thank you for your very prompt and efficient service! Your professionalism and sense of urgency were beyond compare, in my opinion. From the sign-in attendant to the vitals nurse, as well as the nurse practitioner, and finally the doctor! I can’t remember any of your names because I was completely miserable. Thank you, from the bottom of my heart! My prescriptions were also called in promptly. Very efficient staff there! I am already feeling much better today. Thanks again!” -Benji B

“Staff was nice and professional. My four-year-old granddaughter was the patient. She had to have her immunizations. Her pediatrician couldn’t get her in ‘til mid-April. Her school would not let her attend until we got her blue form. They comforted her. They said they didn’t have stickers. She said she wanted a piece of chocolate instead. The staff went out of the way to find her two pieces of chocolate, and the tears dried up. Thank you” -Pamela W.

“I enjoyed their excellent service and professional care. The service was excellent from the start at the front desk all the way through. I strongly recommend going there. It is a wonderful benefit to our community that they are in our area. Let’s keep it that way. I know I have a wonderful primary care doctor. However, most of the time she can not see me on short notice. Some things just can not wait. I love this alternative to an ER in a hospital. Let’s try and keep them in our community. “-Sandra T

A One-of-a-Kind Urgent Care Center’s Secret to a Strong Online Reputation

We spoke with Vicki, the team leader at American Family Care, about her business’ impressive online reputation.

Of course, we were particularly interested in finding out what their secret to success is. Vicki attributes their success mainly to the excellent service they provide their patients. “Our goal is to provide the best possible care to everyone that walks through the door. We give every patient a feedback form to help them get better and encourage all patients to go fill out a review online,” she said.

Making the World a Better Place By Caring For The Community

Vicki and her team are dedicated, above all else, to helping people. “[Our mission is] to provide the best health care possible, in a kind and caring environment while respecting the rights of all patients, in an economical manner at times and locations convenient to the patient.”


Thank you for speaking with us, Vicki! Congratulations to the team at American Family Care for being a 2019 Top Rated Local award winner!

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