New Mexico’s Top Rated Local® Urgent Care Center Award Winner: Duke City Urgent Care

Top Rated Local® is pleased to announce that Duke City Urgent Care is one of the top five urgent care centers in New Mexico for 2019!

“I’ve been here once and the staff was SO NICE and PATIENT [with] what I had to say. The doctors [were] as well, they checked everything I asked them to check and they took me seriously. Unlike the ER, they are gentle about what they’re doing. And they take your pain seriously. They are SO CLEAN.” -Yunissa R.

Reviews just like this have earned Duke City Urgent Care a 93.01 Rating Score™, a 4.80 average star rating on verified sites, and a 2019 Top Rated Local award.

A One-of-a-Kind Urgent Care Center’s Secret to a Strong Online Reputation

Jami Gonzales, the marketing specialist at Duke City Urgent Care, took some time to chat with us about the business’ impressive online reputation.

“We are urgent care run by emergency medicine trained staff,” she said, when we asked what makes Duke City Urgent Care different from their competition. “We do everything possible to help keep you out of the emergency room by providing onsite lab and x-ray at all our facilities. We now offer an ultrasound to most insurances. And, we know all the best specialists to refer our patients to receive continuous care.”

Jami and her team take immense pride in offering the highest quality of urgent care services. In Jami’s words, “We are working hard to change the way we practice medicine by providing fast, friendly, and high-quality care to all our patients. Our staff truly loves helping our community and want nothing more than to provide a great place for our patients to start feeling better!”

Building Success By Adapting to Change

The Duke City Urgent Care team is no stranger to internet marketing. In fact, they utilize all types of modern technology to ensure their patients’ proper care. “We provide a website that is easy to navigate and provides information or links to our clinic’s locations and phone numbers. We also provide multiple avenues of communication via email or text messaging for patient questions. And, we have amazing Google reviews from our patients,” Jami said.

This is Jami’s advice to other businesses that want to improve their online reputation:

“Be prepared to adapt to our newer generations and never forget about the past generations.”


Thank you for speaking with us, Jami! Congratulations to the team at Duke City Urgent Care for being a 2019 Top Rated Local award winner!

Share this article!