Top Rated Local® is pleased to announce that, with more than 100 ratings across a wide variety of verified rating sites, MultiCare Indigo Urgent Care of Issaquah is one of the top five urgent care centers in the entire state of Washington!
“I went in on a Sunday afternoon because of cold symptoms and because some pressure and fluid had moved into my ears. I got checked in and was seen quite quickly after the check-in process. The ARNP came in moments after my general info, and vitals were taken by the woman that checked me in. Overall, it was a seamless process. I felt cared for, got the information I needed to help recover, and was seen quickly without feeling like they were trying to rush through my visit. I would definitely recommend this clinic and will return if I need walk-in services again.” -Nicole K.
“Everyone in the office was so kind and professional. Everything was clean and orderly — and they let me know how long the wait may be when I got in. All the nurses and the doctor were great. They got me taken care of with a diagnosis of pneumonia. I will definitely be back if I need urgent care again! I also visited the Issaquah location, and they were also fantastic. This company is getting it right!” -Shalem J.
“Honestly, from the time I came in to see if where I fell has gotten infected to talking with the nurse and the gentleman who took the x-rays of my ankle, to the doctor I saw, I was very impressed. Ten out of 10 isn’t a high enough rating… maybe 500,000 out of 10 [would be better]. This is a place I’d recommend to everyone.” -Jeffrey C.
These are just three of the phenomenal reviews that MultiCare Indigo Urgent Care in Issaquah has received, making them a 2018 Top Rated Local award winner!
Not Your Average Urgent Care Center
We spoke with Jasmine Yip, a marketing consultant working for MultiCare Indigo Urgent Care, about the impressive online reputation Multicare Indigo Urgent Care has created. She attributed most of their success to the comfort and excellent patient care they provide, adding, “We are also different in our staffing model, as most, if not all, our team members are clinically trained. Upon a patient’s arrival, our staff members will start triaging and ensure that the patient is getting the care they need. Patients also no longer have to wait in the lobby for registration, because we provide in-suite registration when possible. This ensures the most convenient and attentive care for our patients.”
Building Success Through Teamwork
MultiCare Indigo Urgent Care’s secret to success? In Jasmine’s words, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care!”
Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!