Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care is a 2018 award winner, due to their 4.61 star average and 93.11 Rating Score™!
“Super fast, friendly, and clean! The doctors and [nursing] staff are amazing. They are friendly and actually listen and offer solutions. I especially loved the cleanliness of the rooms. The waiting room and the entire facility’s bathrooms were immaculate. Definitely something I prefer when I’m not feeling well and have to go to a medical establishment. I wouldn’t mind having my kids with me if I had to, [next time].” -Leah C.
“Absolutely gorgeous aesthetic throughout! They really took the time and energy to make the office comfortable for patients. There are outlets in some of the waiting room benches so you can plug in a laptop if you’re waiting for a while; there were tables so my girls could work on their homeschool while we waited to be called back. Fastest urgent care we’ve ever been to! Extra friendly staff as well! They were knowledgeable and got all of the details for both of my girls in the same visit! I have been other places where I had to schedule separate appointments for them both to be seen the same day, but not here! They were able to see them at the same time, and we got all taken care of and back out the door in under an hour! Highly recommend!” -Tristen H.
These are just two of the nearly 200 reviews MultiCare Indigo Urgent Care Center in Lake Stevens has across a wide variety of verified review sites. We are excited to say that these reviews have put them in the top five urgent care centers in the entire state of Washington.
Not Your Average Urgent Care Center
Jasmine Yip, marketing consultant for MultiCare Indigo Urgent Care, took the time to chat with us about her business’ stupendous online reputation, as well as their overall dedication to customer service. When we asked why the team at MultiCare does what they do, she said, “MultiCare’s mission is to partner with patients, the community, and other organizations for a healing and healthy future. Indigo Urgent Care was designed with this mission in mind as MultiCare saw the need for quicker and easier care. We are now making our communities a better place by providing easy access to great care, so that patients can conveniently get the health and healing they’re looking for.”
Building Success Through Hard Work and Vigilance
Jasmine’s advice to other businesses that want to improve their online reputation? Keep your listings up to date on the big sites. “Once you have that, my advice is [to make] customer service a focal point in your business. This means making sure everybody is on board and understands the importance of excellent customer service. Ultimately, if you are there to serve your customer, they will recognize that and will take the time to leave online reviews.”
Congratulations to the team at MultiCare Indigo Urgent Care in Lake Stevens for being a 2018 Top Rated Local award winner!
