Top Rated Local® is pleased to announce that MultiCare Indigo Urgent Care in Tukwila is one of the top three urgent care centers in the entire state of Washington!
With an impressive 92.44 Rating Score™ and tons of phenomenal online reviews, MultiCare Indigo Urgent Care is a 2018 Top Rated Local award winner! Here are just three of the reviews that have contributed to their extraordinary online reputation.
“For once, someone values my time as much as I do. My appointment was at 2:30, and I was in speaking with the doctor at 2:35. Can’t beat that. The staff was polite, friendly, and efficient. Couldn’t ask for anything more. I’m happy to say that I don’t get sick often, but if and when I do, this is where I’ll be looking for quick, efficient care. Nice job, ladies.” -Zachary S.
“Best customer service in the medical industry… anywhere. The staff is always beyond nice, and the doctors make you feel like you are chatting with a friend about your medical issues rather than spilling your guts to some stranger who just happens to be a doctor. Always clean with a calm atmosphere and is far more upscale than any average doctor office. I don’t ever go anywhere else unless it is a service they can’t provide.” -Vicki F.
“I am new to the area. I was pretty sure I had an ear infection and knew I should find an urgent care. Indigo was the first one that came up and had high ratings. I walked in, no appointment, and was in and out within less than 30 minutes. The staff was friendly and accommodating. I had a severe ear infection in both ears. My prescription was sent off, and I had my medicine within 20 minutes. Hoping not to get sick again anytime soon, but if I do, I know where I’ll be going. Thank you!” -Elizabeth D.
Not Your Average Urgent Care Center
Marketing Consultant Jasmine Yip took some time to chat with us about the way MultiCare Indigo Urgent Care handles their online reputation. “From the minute you walk through our doors, you can tell that we’re a different kind of urgent care that focuses on the entire visit experience,” she said, when asked what sets MultiCare Indigo Urgent Care apart. “Our facilities are designed to offer the greatest comfort and feel open and modern. Patients may even mistake themselves to be at a hotel, as one of our team members may offer a beverage or even a warm blanket.”
Building Success Through Superior Care
We wanted to know what MultiCare Indigo Urgent Care’s secret to success is, seeing as any business with such an awesome reputation must be doing something right. “I think the secret of building a strong online reputation is getting every person on board — from the leadership to frontline staff members and providers. It’s getting everyone to see the importance of customer service and how our actions define our brand,” said Jasmine, “We all work as a team to keep each other accountable. In fact, all our staff members follow the online reputation for the clinics that they are in. Everyone gets updates during staff meetings, and we also have access to a dashboard that shows the ratings and reviews. This helps us measure our quality of service, and continue to strive for great care! “
Thank you for your time, Jasmine! Congratulations to the team at MultiCare Indigo Urgent Care for being a 2018 Top Rated Local award winner!
For expert, compassionate care in Tukwila, we strongly recommend MultiCare Indigo Urgent Care.
