Maryland’s Top Rated Local® Urgent Care Centers Award Winner: Ouch! Urgent Care

Top Rated Local® is pleased to announce that Ouch! Urgent Care is an award winner for urgent care centers in 2019.

If you are looking for an urgent care center that will compassionately treat you and your family, look no further than this award-winning company!

Ouch! Urgent Care has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.68 stars, earning them an impressive Rating Score™ of 97.77 and a 2019 Top Rated Local award for ranking as one of the top three urgent care centers in Maryland!

Here’s just one of their many five-star reviews:

“I found this location using Google. It was highly recommended for it’s great wait time, customer service, doctor knowledge, and more. Too good to be true, right? Wrong! The services lived up to every one of their reviews… I hope I don’t have anything urgent happen, but in the event that I do this will be the place I’ll go. Seriously, everything about the visit was pleasant and satisfying.” – K.A.

It is because of excellent reviews like this that Ouch! Urgent Care is now able to call themselves a Top Rated Local award winner!

Not Your Average Urgent Care Center

We were excited to learn all about Ouch! Urgent Care and how they have gotten where they are today, so we sat down with the owner, Chris Jenkins.

Ouch! Urgent Care is a neighborhood urgent care center that wants to be neighborly and family-friendly. They have a state of the art facility and an exceptional staff that is committed to treating patients as if they were family. Chris said that their focus is placed on reflecting about how they would feel taking their own family members to the doctor, and then offering the kind of care that they would like their family to be given.

Building Success Through Referrals

Ouch! Urgent Care has benefited greatly from online reviews. They use a scheduling system that keeps their patients in order. Chris said that they use this system to communicate with their clients via text to ask them for a review. Chris shared that this has been a big part of their success, and that they are incredibly grateful to all of their patients for letting people know about their experience at Ouch!

There are many businesses out there that are looking to build as impressive a reputation as Ouch! Urgent Care has managed to. We asked if Chris could share any expert advice with these companies. Here’s what he had to say:

“As soon as someone walks in the door, make sure that their first impression is great. That first impression, either through the facility or the staff, is incredibly important. You also need to treat everyone as you’d like to be treated!”

Congratulations to Ouch! Urgent Care for being a 2019 Top Rated Local award winner, and special thanks to Chris for taking the time to speak with us!

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