Top Rated Local® is pleased to announce that Sisters Herndon Veterinary Clinic is an award winner for veterinarians in 2019.
If you are looking for a veterinarian that will offer you and your pet compassion and excellent care, look no further than this award-winning company!
Sisters Herndon Veterinary Clinic has received hundreds of overwhelmingly positive reviews across four different verified sites with an average rating of 4.97 stars, earning them a perfect Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking as one of the top 100 businesses and one of the top five veterinarians in Kansas!
Here’s just one of their many five-star reviews:
“I love this place! They truly truly care about each pet that is brought into them. I trust them with any of my pets. When my cat got fixed, they sent me pictures and updates throughout the day. You never have to worry about them because of that small touch. They are a 12/10 vet…” – B.C.
It is because of excellent reviews like this that Sisters Herndon Veterinary Clinic is now able to call themselves a Top Rated Local award winner!
Not Your Average Veterinarian
We were excited to learn all about how Sisters Herndon Veterinary Clinic has been able to build such an impressive reputation, so we sat down with the co-owner (with her sister), Dr. Monica Moore.
The first thing we wanted to know was what it is that makes Sisters Herndon Veterinary Clinic stand apart from their competitors. Dr. Monica Moore said that it’s really cool that she can do this work together with her sister. She also shared that the most important thing they offer is a high level of compassion. She continued:
“[We follow the] golden rule: treat others the way you want to be treated. We are not selfish with our own emotions and allow our clients to be excited and frustrated and sad.”
This personal connection is certainly reflected across their many positive reviews, and their commitment to excellent communication is recognized by their clients.
Building Success Through Customer Service
With as impressive a reputation as Sisters Herndon Veterinary Clinic has, we were surprised to learn that they have not had to do much advertising outside of word of mouth. Dr. Monica Moore told us that people love to talk about their pets, so their name gets spread around quickly.
There are many businesses out there that are looking to build as impressive a reputation as Sisters Herndon Veterinary Clinic has managed to. We asked if Dr. Monica Moore could share any expert advice with these companies. Here’s what she had to say:
“The thing that people have to focus on is great customer service… Continue your education, and be willing to think outside of the box; be willing to listen to your clients.”
Congratulations to Sisters Herndon Veterinary Clinic for being a 2019 Top Rated Local award winner, and special thanks to Dr. Monica Moore for taking the time to speak with us!
