Wisconsin’s Top Rated Local® Veterinarians Award Winner: Wauwatosa Veterinary Clinic

Top Rated Local® is pleased to announce that Wauwatosa Veterinary Clinic is a two-time 2019 award winner in Wisconsin!

Entrust your pet to a veterinary team you can trust by turning to Wauwatosa Veterinary Clinic.

Wauwatosa Veterinary Clinic has received more than 1,800 reviews on five verified sites with an average rating of 4.94 stars, earning them an impeccable Rating Score™ of 99.41 and two 2019 Top Rated Local awards for ranking among the top 100 businesses and the top 10 veterinarians in all of Wisconsin!

Here’s just one of their many five-star reviews:

“We’ve been going to this clinic for years. The level of care is like none I’ve ever experienced anywhere before. They treat our pets like they were their own. I wouldn’t go anywhere else. All of the vets are great, but we’re especially fond of Dr. Haynes. She’s the best.” – Dale S.

Not Your Average Animal Clinic

The Office Manager at Wauwatosa Veterinary Clinic, Kerry Malak, generously gave us a few minutes of her time to tell us about this award-winning business and its tremendous online reputation.

The first question we had for Kerry was what is it that sets Wauwatosa Veterinary Clinic apart from their competition in Wisconsin. Here’s her response:

“We’re an AAHA-accredited, family-owned clinic with strong roots in our community. Beyond our goal of providing the highest standard of medical care to our patients, we also strive to treat each patient that walks through our doors as if they were our own and to make our clients feel like valued members of the healthcare team and members of our extended clinic family. Our team consists of dedicated professionals who love what they do and who care about people as much as they do pets.”

We also wanted to know what their mission is at Wauwatosa Veterinary Clinic and how they work to make the world a better place. Here’s what Kerry had to say:

“Our mission is to strengthen the familial bond between pets and their people through high-quality medicine, customized care and compassionate support. We promote happiness through healthy pets.”

Building Success Through Exceptional Care

Kerry attributes Wauwatosa Veterinary Clinic’s strong online reputation to their dedication to providing exceptional care and next-level customer service:

“Our team works really hard to provide exceptional care to our patients and their human families, so that our clients not only want to keep coming back to us for services, but they also want to recommend us to other pet parents in the community. As part of our commitment to excellent client service, we offer a number of different ways for clients to connect with us and to give us feedback on how we’re doing. And we actively solicit our client’s feedback and opinions by asking them to review us online after each appointment.”

When we asked Kerry how Wauwatosa Veterinary Clinic has gotten their name out there outside of building a powerful online reputation, she said:

“We sponsor or participate in various local events, such as charity dog walks, pet expos and farmer’s markets, and we also do advertising through social media and other online channels, such as Nextdoor.com. We also host charity drives during the year to support local rescues and other non-profit groups. Our best source of new clients, however, is our existing clients and keeping them happy and satisfied so they will refer us to others.”

There are so many business owners out there looking to grow their business and build their online reputation the way Wauwatosa Veterinary Clinic has. Here’s Kerry’s expert advice for them:

“Actively ask for feedback, including reviews and referrals, from your clients, and use this information to constantly improve and respond to what clients’ needs and expectations are.”


Congratulations to the team at Wauwatosa Veterinary Clinic for being a 2019 Top Rated Local award winner, and thank you so much, Kerry, for taking the time to speak with us!

We highly recommend Wauwatosa Veterinary Clinic. Visit their website today!

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