Top Rated Local® is pleased to announce that, due to their high Rating Score™, Zack’s Glass Cleaning is a 2018 award winner for window cleaners in Utah!
If you’re looking for a reliable window cleaning company in Ogden or the surrounding areas, look no further than Zack’s Glass Cleaning.
Zack’s Glass Cleaning has earned dozens of online reviews with an average rating of 4.72 stars and a 2018 Top Rated Local award for being rated number two out of all of the window cleaners in Utah.
Here is just one of the many five-star reviews that helped them get there:
“We had company coming in town and needed our windows cleaned within three days. Zack’s came out two days later. They took a lot of time and made sure the windows looked perfect! We have had many window cleaners [over] the past nine years of living in our home but we have never been more satisfied. We would highly recommend Zack’s!” – Shannon B
Not Your Average Window Cleaning Company
There are a lot of different window cleaning companies out there, but none like Zack’s Glass Cleaning.
A small, family-owned business, Zack’s Glass Cleaning has been around for almost 10 years now, and they always make it a point to truly be there for their customers. Most other companies don’t stick around long enough to provide their customers with that level of service, but Zack’s Glass Cleaning is in it for the long haul.
We asked the owner of Zack’s Glass Cleaning, Kyle Kapp, why they do what they do. Here’s what he had to say:
“We enjoy serving our customers; it’s fun. Helping them out with window cleaning may sound like a simple task, but we focus on the big picture and on why they really need things done.”
Building Success Through Great Service and Referrals
Zack’s Glass Cleaning doesn’t use any paid services to acquire their reviews; every review is organic and a result of the high quality of service they provide. Here’s what Kyle had to say on the matter:
“We try to treat our customers how we want to be treated as a customer. It starts in our hiring process. We look for extremely friendly people with social skills and who can communicate really well. It makes it easier to satisfy customers and collect good reviews. Sometimes, things don’t go as well as we want, and we make it a point to go above and beyond to fix the situation. We are always on top of our reviews.”
Outside of building an enviable online reputation, Kyle has spread the word about Zack’s Glass Cleaning by partnering with other service companies to market each other’s business, making door-to-door sales in the summer and occasionally investing in pay-per-click advertising. They also have a great website!
When asked what advice he has for other business owners looking to grow their business and build their online reputation, Kyle had these words of wisdom to share:
“You really need to just be available for people to give you reviews. Use as many platforms as you can. A lot of times, you have to ask for a review; don’t be afraid to ask!”
Congratulations to the team at Zack’s Glass Cleaning for being a 2018 Top Rated Local award winner, and thank you so much, Kyle, for taking the time to speak with us!
If you’re looking for a great window cleaning company in Ogden or the surrounding areas, we highly recommend Zack’s Glass Cleaning. Visit their website today to learn more!
