Alaska’s Top Rated Local® Beauty Salons and Spas Award Winner: Blu Birch Spa and Salon

Top Rated Local® is pleased to announce that Blu Birch Spa and Salon is a 2019 award winner for beauty salons and spas in Alaska!

Whether you’re looking for a haircut, a manicure or eyelash extensions, Blu Birch Spa and Salon in Wasilla has what it takes to make you look and feel your best.

Blu Birch Spa and Salon has received more than 100 reviews on three verified sites with an average rating of 4.90 stars, earning them a spectacular Rating Score™ of 97.01 and a 2019 Top Rated Local award for ranking among the top 10 beauty salons and spas in all of Alaska!

Here’s just one of their many five-star reviews:

“This is the best salon in Alaska. These girls get to know you. They become family. They are taking service to the next level. They go so far above and beyond; no salon could compete.
They do such amazing jobs; they are the very best in the industry at what they do. They are on time and never ever make you feel rushed. They honestly CARE. I will never go anywhere else.” Gresha W.

Not Your Average Beauty Salon and Spa

We took a few minutes to talk with April Barber, owner of Blu Birch Spa and Salon, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first thing we asked April was what sets Blu Birch Spa and Salon apart from the many other beauty salons and spas in Alaska. Here’s her response:

“I’m very picky with our stylists. I only choose the best of the best, with a positive and welcoming personality. We treat everyone that walks through the door as family regardless of whether they’re a personal client or not. “

We also wanted to know why April does what she does at Blu Birch Spa and Salon. Here’s what she had to say:

“I can affect how people feel about themselves, and I take pride in that. When I bought this salon, I knew it was going in the wrong direction. I wanted to keep this great group of girls together because I know we could have an impact in The Valley.”

And when asked how they work to make the world a better place at Blu Birch Salon, April shared this with us:

“We adopted over 60 people for Christmas. We put up trees around the salon with presents under them and then donated them to Set Free Alaska for struggling families to have. We also did Toys For Tots, and this was the only way for a lot of families to get gifts.”

Building Success by Treating Clients Like Family

April credits Blu Birch Spa and Salon’s strong online reputation to the fact that they treat their clients like family:

“Our clients are family, and we treat them as such. I do not ask for reviews, and that’s how it happens. I would say that it’s a karma thing.”

Outside of building a powerful online reputation, April has grown her business largely through Facebook and Instagram, which is how they build communication and word of mouth. In fact, they’ve had to scale back their marketing due to popular demand!

Clearly, April understands a thing or two about how to grow a business and build and online reputation. Here’s her expert advice for the many other business owners out there working to do the same thing:

“I jumped into this business humbly, and I wanted feedback from my girls on what would make them love coming to work every day. I made the necessary changes and loved on these ladies. I think, in return, they love coming to work every day, and they pass that love and care to their clients, which has led to great reviews. Make your employees happy, and give them a voice!


Congratulations to the team at Blu Birch Spa and Salon for being a 2019 Top Rated Local award winner, and thank you so much, April, for taking the time to speak with us!

If you’re looking for a little pampering in Wasilla, we highly recommend scheduling an appointment at Blu Birch Spa and Salon.

Alaska’s Top Rated Local® Eye Doctors and Optometrists Award Winner: Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD

Top Rated Local® is pleased to announce that Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD is a 2019 award winner for eye doctors and optometrists in Alaska!

If you need an exceptional eye doctor near Eagle River, head on over to our award winning company Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD.

Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD has nearly 30 reviews on Google with an average star rating of 4.80 earning them an incredible Rating Score™ of 91.00 and a 2019 Top Rated Local award for being one of the top ten eye doctors and optometrists in the state of Alaska.

Here is just one of their many five-star reviews:

“Dr. Kosterman was very thorough, taking time to explain what he was doing, and even explaining the importance of different elements of the exam. I felt like Dr. Kosterman genuinely cared about doing a good job instead of just rushing through to get the next patient in. This is not something I have had with previous eye doctors, and it feels great! Thank you Dr. K!” – Hailee J.

A One-of-a-Kind Eye Doctor Secret to a Strong Online Reputation

We took a few minutes to speak with Dr. Daniel Kosterman, the man known as Dr. K and owner of the business, to learn a little bit more about Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD and how they have managed to build such an impressive online reputation.

The first thing we asked Dr. Kosterman was what he feels is the secret to his business’ strong ratings and reviews. Here is what he had to say:

“We always make sure we put the patient first. Our goal is to offer exceptional service at an affordable rate. We always try to go the extra mile, which includes everything from an important retinal photo in a basic exam to being as thorough as possible with each patient.”

There are many different options for patients in Alaska, and Dr. Kosterman has made it a point to ensure his practice stands out from the crowds. He believes the fact that he truly takes the time that each patient’s vision deserves means all the difference in the world.

Better Vision Can Be A Life Changing Experience

One of the things we wanted to understand when we spoke with Dr. Kosterman was how Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD creates a better community and what the business believes is its mission. Dr. Kosterman said this:

“While it is true that anyone can sell a pair of glasses, if you can find and fix a problem that a patient is experiencing then you can change their life.”

Outside of their amazing online reputation, Dr. Kosterman makes sure he stays in front of potential patients in a number of different ways including advertising in print publications and utilizing social media such as Facebook.

Finally, we wanted Dr. Kosterman to provide some words of advice to the other business owners who want to have a similar reputation to Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD. Here was his expert advice:

“Never stop being passionate about what you are doing. Respect is the most important thing you can give your patients or clients, so don’t forget that.”

 

Congratulations to the team at Dr. K’s 20/20 Vision Center: Daniel Kosterman, OD for being a 2019 Top Rated Local award winner!

Alaska’s Top Rated Local® Barber Shop Award Winner: Man Spa

Top Rated Local® is pleased to announce that Man Spa is not only one of the top three barber shops in Alaska but one of the top 100 businesses in the entire state!

“So, I’m not normally a barbershop kind of guy. I went and saw Cole and I’m definitely sold. Cole was professional, friendly, skilled and it was the absolute best haircut and hot towel beard trim (I think that’s what he called it) of all time. I normally wear hats, and I had one in my car that I intended to put on after. The haircut was so good I left my hat sitting in the car. You’re a fool if you don’t use Cole and Man Spa.”

Reviews just like that have helped Man Spa earn a 95.00 Rating Score™, a perfect five-star rating, and a 2019 Top Rated Local award!

Not Your Average Barber Shop

Cole Crawford, the owner of Man Spa, took some time to speak with us regarding her business’ online reputation and overall success.

We were particularly interested in knowing what it is that Cole believes to be the difference between Man Spa and competing barber shops. Cole said, “I treat every client consistently like I want to be treated. Getting haircuts for 34 years before I started my business gave me a lot of negative experiences. After seeing what didn’t work at a lot of other different places, I made sure my business didn’t have those problems (long lines, no conversation, and the like). We only do business by appointment, which really helps make sure the experience is great! I don’t just come to work to cut hair, I come to serve people… I make sure I have the same passion with every person that sits in my chair!”

When we asked Cole why he does what he does, he told us about how he simply feels that barbering is his calling. “I feel like I was chosen by God to do this. I moved to Alaska from Texas 18 years ago, and I decided to cut hair on the side because I didn’t want to pay the premium of moving here. I did that for 14 years before I opened the shop,” he said. “I enjoyed the conversation, I enjoyed serving people, and it was really something I loved doing! Barbering was my brother’s dream, but it never worked out for him. I wrote up the business plan in two hours on the airport shuttle, and I feel that it was God guiding my hand.”

Building Success By Putting The Customer First

As an award-winning business owner with an incredibly loyal customer base, Cole has quite a bit of wisdom to share. Here’s his advice to other business owners that want to build, maintain, or improve their online reputation:

“Don’t settle! Sometimes we have this misconception that we’re the most important thing. I live my life to make other people look better, literally! Through knowledge, expertise, technical skills, and questions and answers we hide your weak points and accent your strong points. That can apply to every business. It’s not about me or my family, it’s about you! You could have gone to any of 100 shops in Alaska, and when you’re here you have 100% of my attention. Love the clients you have and treat them like gold. Whether you give sparingly or generously, they know that I’ve got their back. People know when someone is being genuine. Always be a servant!”


Congratulations to the team at Man Spa for being a 2019 Top Rated Local award winner, and thank you so much, Cole, for taking the time to speak with us!

Alaska’s Top Rated Local® Dance Schools and Studios Award Winner: Underground Dance Co

Top Rated Local® is pleased to announce that Underground Dance Co is a 2019 award winner for dance schools and studios in Alaska!

Whether you want to take your first dance class or join a competitive dance team, you won’t find a better dance studio than Underground Dance Co in Anchorage.

Underground Dance Co has received almost 100 reviews with an average rating of 4.81 stars, earning them a fantastic Rating Score™ of 87.50 and a 2019 Top Rated Local award for ranking among the Top 10 dance schools and studios in Alaska!

Here’s just one of their many five-star reviews:

“The teachers are very friendly! They’re great at teaching, and if you’re looking for some place to learn how to dance, I really suggest this place. Thanks, guys.”

Not Your Average Dance Studio

We took a few minutes to talk with Gabriel Steven Harvey, owner and Artistic Director at Underground Dance Co, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Underground Dance Co apart from the many other dance studios in Alaska. Here’s what Gabriel had to say:

“We have many programs within the studio to make peoples’ days better. We have a special program here called Dream Team that specializes in people with disabilities. We’ve partnered with LEWK, which specializes in cancer awareness. We also provide a free class for parents of children who dance at the school. The parents have turned it into a competitive dance program. Also, we go to low income areas and schools to provide programs for them for free.’

Building Success Through Community Involvement

Gabriel credits Underground Dance Co’s strong online reputation to the fact that they are very community oriented, and they stay engaged with their community by focusing on social media.

Not only has community engagement helped to build a powerful online reputation for Underground Dance Co, but it has also led to word of mouth, which according to Gabriel, is their best tool for growth. As a testament, they are always full.


Congratulations to the team at Underground Dance Co for being a 2019 Top Rated Local award winner, and thank you so much, Gabriel, for taking the time to speak with us!

We highly recommend Underground Dance Co in Anchorage. Visit their website today.

Alaska’s Top Rated Local® Nail Salons Award Winner: Ya Ya Nails

Top Rated Local® is pleased to announce that Ya Ya Nails is a 2019 award winner for nail salons in Alaska!

For a great manicure or pedicure in Palmer, there’s no better option than Ya Ya Nails.

Ya Ya Nails has received dozens of reviews on three verified sites with an average rating of 4.70 stars, earning them a fantastic Rating Score™ of 93.00 and a 2019 Top Rated Local award for being ranked the number one nail salon in all of Alaska!

Here’s just one of their many five-star reviews:

“Absolutely wonderful experience. I got a French manicure for my engagement photoshoot, and she took more time and paid extra attention to ensure that my nails looked flawless. Pleasant conversation and lovely atmosphere. I am definitely coming back for my wedding day nails!” – Ruth S.

Not Your Average Nail Salon

We took a few minutes to talk with Bangon Singsoda, the owner of Ya Ya Nails, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what makes Ya Ya Nails different from the many other nail salons in Alaska. Here’s what Bangon had to say:

“We help people feel like a big family, so they feel comfortable and enjoy the whole nail experience. We also like to have fun and laugh with our clients.”

We also asked Bangon why she does what she does at Ya Ya Nails and how she works to make the world a better place. Here’s her response:

“I do it because I like to take care of people, especially elderly people who want healthy, nice-looking nails.”

Building Success With a Clean Studio and Great Service

Bangon credits Ya Ya Nails’ strong online reputation to their commitment to keeping their studio clean and doing a great job for their customers.:

“People just naturally leave reviews for us.”

Outside of building a powerful online reputation, Ya Ya Nails has grown through word-of-mouth referrals from their happy customers.

There are so many other business owners out there looking to grow their business and build their online reputation the way Ya Ya Nails has. Here’s Bangon’s expert advice for those business owners:

“Treat people better than they expect to be treated, and provide the best quality work you can do.”


Congratulations to the team at Ya Ya Nails for being a 2019 Top Rated Local award winner, and thank you so much, Bangon, for taking the time to speak with us!

We highly recommend scheduling an appointment at Ya Ya nails in Palmer.

Alaska’s Top Rated Local® Fitness Center Award Winner: The Midnight Sun Athletic Club

Top Rated Local® is pleased to announce that The Midnight Sun Athletic Club is a 2019 award winner!

It’s not easy to become a local favorite gym, but Midnight Sun Athletic Club has certainly done it. With a 93.66 Rating Score™, a 4.67 average star rating, and dozens of positive online reviews, they are one of the top 10 fitness centers in Alaska for 2019! This is just one rave review they’ve received:

“This is by far the best gym I have ever been a member of. I previously held a membership at a larger gym in the area. I finally called and had the wonderful privilege of meeting and talking with the owner. I knew immediately that she had a personal investment in every member. It was not about how much money she made, but rather the difference she could make in your life. She motivates you and helps you every time she is there. Everyone in the gym is always friendly and willing to help with questions. It’s never been a place to be embarrassed regardless of your fitness level. You’re all there with the same goal. Good health and fitness. Do not hesitate to call, and give them a look; you’ll be glad you did.” -Dawn A.

Not Your Average Fitness Center

Carrieann Hall, the owner of Midnight Sun Athletic Club, took some time to speak with us about her business’ phenomenal online reputation and overall success.

First things first — we wanted to know Midnight Sun Athletic Club’s secret to success. According to Carrieann, it’s all about what they have to offer their members. “We offer quality coaching and training,” she said. “We’re a small, local gym with a great vibe. We’re also open 24/7, family run, and community-based.”

Carrieann and her team take pride in the community they’ve built within their gym. She said, “Community is our business. We’re a little gym with a big heart.”

Building Success By Knowing Your Audience

Of course, we wanted to know what advice Carrieann had for other businesses that want to build, improve, or maintain their online reputation. Here’s what she had to say:

“Learn everything you can about your demographic; be honest; don’t give up. In your first three years, it’s not about making money; it’s about making connections. Believe in yourself.”


Congratulations to the team at  Midnight Sun Athletic Club for being a 2019 Top Rated Local award winner, and thank you so much, Carrieann, for taking the time to speak with us!

Alaska’s Top Rated Local® Jewelry Stores Award Winner: Gold Rush Fine Jewelry

Top Rated Local® is pleased to announce Gold Rush Fine Jewelry is a 2019 award winner for jewelry stores in Alaska!

For all of your custom jewelry needs in Fairbanks, turn to Gold Rush Fine Jewelry.

Gold Rush Fine Jewelry has received more than 100 reviews on five verified sites with an average rating of 4.91 stars, earning them a fantastic Rating Score™ of 99.05 and two 2019 Top Rated Local awards — one for ranking among the top 100 business in Alaska and one for ranking the number one jewelry stores in Alaska!

Here’s just one of their many five-star reviews:

“After a bad experience at another shop, I brought the broken remains of my wife’s custom engagement/wedding ring to Mike hoping for a miracle. With integrity and precision, Mike crafted a beautiful, custom ring for us to my exact specifications. The process was honest, transparent and enjoyable. Mike is truly a master of his craft, and you will not find a more upstanding fellow to do business with. We will be back!” – Jed and Jen S.

Not Your Average Jewelry Store

We took a few minutes to talk with Laura, the office manager at Gold Rush Fine Jewelry, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know is what sets Gold Rush Fine Jewelry apart from the many other jewelry stores in Alaska. Laura points to their dedication to quality and satisfaction, and to their 100-percent satisfaction guarantee, which they stand by. Lisa added:

“Our goal is to make people happy, and that’s why we do so many custom designs.”

When asked what their mission is at Gold Rush Fine Jewelry and how they work to make the world a better place, Laura told us that they try to be involved in the community. As the oldest local jewelry stores in Fairbanks, they truly care about Fairbanks and what matters to the community. They don’t have a big company mission; instead, they simply focus on local people who have real needs, and on meeting those needs.

Building Success by Working Hard and Engaging Followers

According to Laura, there really is no secret to Gold Rush Fine Jewelry’s strong online reputation; it simply comes down to their commitment to constantly working at it and engaging with their online followers.

Outside of building a powerful online reputation, Gold Rush Fine Jewelry has grown through local radio ads and social media. At Gold Rush Fine Jewelry, each piece of custom jewelry they build is unique, and they make it a point to showcase those pieces, which generates a lot of interest.

There are so many business owners out there working to grow their business and build their online reputation. Here’s Laura’s expert advice for those business owners:

“It’s really hard to be halfway in. In order to really grow your online presence, you need to decide to dedicate time to it. It’s not something that can be done once in awhile; try to incorporate it in your daily routine. Try not to focus on what you’re selling but more on who you are as a business.”


Congratulations to the team at Gold Rush Fine Jewelry for being a 2019 Top Rated Local award winner, and thank you so much, Laura, for taking the time to speak with us!

When it comes to custom jewelry in Fairbanks, no other store beats Gold Rush Fine Jewelry. Visit their website today!

Alaska’s Top Rated Local® Catering Company Award Winner: Sis’s Catering Company

Top Rated Local® is pleased to announce that Sis’s Cafe and Catering is a 2019 award winner!

As one of the top five catering companies in Alaska, Sis’s Catering Company has a 4.32 average star rating and an 86.19 Rating Score™. This is just one of the reviews that got them here:

“Joe and his team catered my wedding in Big Lake last weekend. I’ll have pictures to share once my photographer provides them. The food was delicious and raved about by others. They overcame obstacles without involving me and problem solved to help me with bartenders that were very late [due to] the logistics of the venue. I would definitely refer them to anyone needing a caterer or just a bite to eat. Thank you, Joe and team!” -Brittany P.

Not Your Average Catering Company

We spoke with Joe Davidson, the owner of Sis’s Cafe and Catering, about the business’ stupendous online reputation.

We asked Joe what he believes it is that sets Sis’s Cafe and Catering apart from other catering companies in Alaska. “It’s fresh ingredients and homemade products; we make everything here. That’s pretty rare in our industry anymore, when everything in this day and age is either manufactured or prefab or commercialized,” he said. “It’s hard, and it has to be small independents that have that niche, or otherwise, the big boys, the chains, will just take us over.”

It’s important to Joe to take care of both his team and their customers. “Our mission is to take care of our associates and to deliver a quality product. At the end of the day, of course, satisfying our customers is important. We look for green products in our disposables; we try to use organic products so we look after the health and well-being of our customers, as well as the things we throw away and discard. What are we buying and what are they going to do to our environment long-term? People always talk all the time that it starts with one person, and I’m a firm believer in that,” he said.

Building Success Through Consistent Quality and Service

What’s the Sis’s Cafe and Catering secret to success? According to Joe, “It’s consistency in our product and value in our local customers. I think that’s the key to most businesses but it’s certainly been ours over the years.”

Here’s Joe’s advice to other businesses that want to build up a great online reputation:

“Take care of your customers; stay on top of any kind of feedback, negative and positive, and follow up. I think it’s pretty important to follow up with your customers.”


Congratulations to the team at Sis’s Cafe and Catering for being a 2019 Top Rated Local award winner, and thank you so much, Joe, for taking the time to speak with us!

Alaska’s Top Rated Local® Award Winner: Better Health Chiropractic & Physical Rehab

Top Rated Local® is pleased to announce that Better Health Chiropractic & Physical Rehab in Wasilla is a two-time 2019 award winner in Alaska!

Whether you have chronic pain due to an injury, an accident, overuse or anything else, there’s no better chiropractic clinic to turn to in Wasilla than Better Health Chiropractic & Physical Rehab.

Better Health Chiropractic & Physical Rehab has received dozens of reviews on two verified sites with an average rating of 5.00 stars, earning them a spectacular Rating Score™ of 94.00 and two 2019 Top Rated Local awards — one for ranking among the top 100 businesses in Alaska and one for ranking among the top 10 chiropractors in Alaska!

Here’s just one of their many five-star reviews:

“[They have] a great atmosphere and friendly staff that make you feel comfortable the minute you walk through the door. [This is] my first experience with chiropractic care, and it has been very informative and helpful. It’s great to be feeling better again!” – Lindsey J.

Not Your Average Chiropractor

We took a few minutes to talk with Dr. Anthony Odney, the Primary Doctor at Better Health Chiropractic & Physical Rehab, to learn a little bit more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Better Health Chiropractic & Physical Rehab apart from the many other chiropractic clinics in Wasilla. Here’s what Dr. Odney had to say:

“We incorporate a multi-faceted approach to low back pain that includes manual therapy, adjustments, physical rehab, etc. [This approach is] way more involved and effective than the simple adjustment that most chiropractors do. Once we treat the problem, we educate our patients on how to remain pain-free. We don’t just fix the pain; we fix the entire problem so it doesn’t come back! Also, here’s a HUGE differentiator about us: there’s a new treatment coming out from Europe, called fascia manipulation, and I am the ONLY chiropractor in Alaska that does this.”

When asked why he does what he does at Better Health Chiropractic & Physical Rehab and how he works to make the world a better place, Dr. Odney shared with us that he just really wants to help people:

“I found that 80 percent of people have some sort of back pain or common injury, so I can help 80 percent of people! I love evidence-based and science-based treatment options that provide the best treatment.”

Building Success Through Amazing Patients and Effective Treatments

Dr. Odney credits Better Health’s strong online reputation to the wonderful patients they have and to the care they provide:

“If our care wasn’t working and our patients didn’t love what we were doing, then they would say such good things about us. All we do is provide treatment; they shout to the world about it. They can tell we really care about their long-term wellness.”

Outside of building a powerful online reputation, Better Health Chiropractic & Rehab has grown through community involvement. For example, every year, they fly doctors out to the state fair in order to promote chiropractic care by giving free examinations — which include massages and x-rays. They also volunteer their time in order to help with local high school programs.

There are so many business owners out there looking to grow their business and build their online reputation. Here’s Dr. Odney’s expert advice for those business owners:

“If you provide good care, people will come. There’s also advertising, of course, to get people to you, but as long as you believe in your product and like what you do, you’ll find people that want that.”


Congratulations to the team at Better Health Chiropractic & Rehab in Wasilla for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Odney, for taking the time to speak with us!

We highly recommend Better Health Chiropractic & Rehab in Wasilla. Visit their website today.

Alaska’s Top Rated Local® Orthodontist Award Winner: Koropp Orthodontics

Top Rated Local® is pleased to announce that Koropp Orthodontics is not only one of the top three orthodontic offices in Alaska, but one of the top 100 businesses in the state overall!

“I just got my braces off, and all I can say is THANK YOU! After having some unethical experiences growing up with horrible dentists, I was more than pleased with Dr. Koropp and his staff. They were always friendly, kind and willing to really listen to me and my concerns. Thank you for not only putting me at ease and giving me quality care, but for giving me the confidence I needed to find an orthodontist for my daughter when she is ready for braces. I HIGHLY recommend Dr. Koropp for your whole family and their orthodontic needs.” -Sarah S.

Reviews just like this have earned Koropp Orthodontics a 95.00 Rating Score™, a perfect 5.00 average star rating, and a 2019 Top Rated Local award!

Not Your Average Orthodontist’s Office

We spoke with Katie Ryan, the marketing coordinator at Koropp Orthodontics, about the business’ terrific online reputation.

We asked what it is that sets Koropp Orthodontics apart from other orthodontists in the area. She said, “Aside from our high quality of work, we try to do a lot of fun things with our patients, and we also reward patients for community service. We try to do a little more than your average orthodontist.”

Building Success Through Excellent Care

Of course, we wanted to know the Koropp Orthodontics secret to success. However, according to Katie, it’s all pretty simple. She said, “There’s no secret. Dr. Koropp does great work! We rely very much on reviews from patients.”

Katie is an important part of the day-to-day operations of Koropp Orthodontics, and as a marketing manager, she knows what it takes for a business to uphold a positive reputation, both online or off. Here’s her advice to other businesses regarding reputation:

“Take care of your patients, and they’ll take care of you!”


Congratulations to the team at Koropp Orthodontics for being a 2019 Top Rated Local award winner, and thank you so much, Katie, for taking the time to speak with us!