Category: Alaska

Alaska’s Top Rated Local® Award Winner: Better Health Chiropractic & Physical Rehab

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Better Health Chiropractic & Physical Rehab in Wasilla is a two-time 2019 award winner in Alaska!

Whether you have chronic pain due to an injury, an accident, overuse or anything else, there’s no better chiropractic clinic to turn to in Wasilla than Better Health Chiropractic & Physical Rehab.

Better Health Chiropractic & Physical Rehab has received dozens of reviews on two verified sites with an average rating of 5.00 stars, earning them a spectacular Rating Score™ of 94.00 and two 2019 Top Rated Local awards — one for ranking among the top 100 businesses in Alaska and one for ranking among the top 10 chiropractors in Alaska!

Here’s just one of their many five-star reviews:

“[They have] a great atmosphere and friendly staff that make you feel comfortable the minute you walk through the door. [This is] my first experience with chiropractic care, and it has been very informative and helpful. It’s great to be feeling better again!” – Lindsey J.

Not Your Average Chiropractor

We took a few minutes to talk with Dr. Anthony Odney, the Primary Doctor at Better Health Chiropractic & Physical Rehab, to learn a little bit more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Better Health Chiropractic & Physical Rehab apart from the many other chiropractic clinics in Wasilla. Here’s what Dr. Odney had to say:

“We incorporate a multi-faceted approach to low back pain that includes manual therapy, adjustments, physical rehab, etc. [This approach is] way more involved and effective than the simple adjustment that most chiropractors do. Once we treat the problem, we educate our patients on how to remain pain-free. We don’t just fix the pain; we fix the entire problem so it doesn’t come back! Also, here’s a HUGE differentiator about us: there’s a new treatment coming out from Europe, called fascia manipulation, and I am the ONLY chiropractor in Alaska that does this.”

When asked why he does what he does at Better Health Chiropractic & Physical Rehab and how he works to make the world a better place, Dr. Odney shared with us that he just really wants to help people:

“I found that 80 percent of people have some sort of back pain or common injury, so I can help 80 percent of people! I love evidence-based and science-based treatment options that provide the best treatment.”

Building Success Through Amazing Patients and Effective Treatments

Dr. Odney credits Better Health’s strong online reputation to the wonderful patients they have and to the care they provide:

“If our care wasn’t working and our patients didn’t love what we were doing, then they would say such good things about us. All we do is provide treatment; they shout to the world about it. They can tell we really care about their long-term wellness.”

Outside of building a powerful online reputation, Better Health Chiropractic & Rehab has grown through community involvement. For example, every year, they fly doctors out to the state fair in order to promote chiropractic care by giving free examinations — which include massages and x-rays. They also volunteer their time in order to help with local high school programs.

There are so many business owners out there looking to grow their business and build their online reputation. Here’s Dr. Odney’s expert advice for those business owners:

“If you provide good care, people will come. There’s also advertising, of course, to get people to you, but as long as you believe in your product and like what you do, you’ll find people that want that.”

Congratulations to the team at Better Health Chiropractic & Rehab in Wasilla for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Odney, for taking the time to speak with us!

We highly recommend Better Health Chiropractic & Rehab in Wasilla. Visit their website today.

Alaska’s Top Rated Local® Orthodontist Award Winner: Koropp Orthodontics

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Koropp Orthodontics is not only one of the top three orthodontic offices in Alaska, but one of the top 100 businesses in the state overall!

“I just got my braces off, and all I can say is THANK YOU! After having some unethical experiences growing up with horrible dentists, I was more than pleased with Dr. Koropp and his staff. They were always friendly, kind and willing to really listen to me and my concerns. Thank you for not only putting me at ease and giving me quality care, but for giving me the confidence I needed to find an orthodontist for my daughter when she is ready for braces. I HIGHLY recommend Dr. Koropp for your whole family and their orthodontic needs.” -Sarah S.

Reviews just like this have earned Koropp Orthodontics a 95.00 Rating Score™, a perfect 5.00 average star rating, and a 2019 Top Rated Local award!

Not Your Average Orthodontist’s Office

We spoke with Katie Ryan, the marketing coordinator at Koropp Orthodontics, about the business’ terrific online reputation.

We asked what it is that sets Koropp Orthodontics apart from other orthodontists in the area. She said, “Aside from our high quality of work, we try to do a lot of fun things with our patients, and we also reward patients for community service. We try to do a little more than your average orthodontist.”

Building Success Through Excellent Care

Of course, we wanted to know the Koropp Orthodontics secret to success. However, according to Katie, it’s all pretty simple. She said, “There’s no secret. Dr. Koropp does great work! We rely very much on reviews from patients.”

Katie is an important part of the day-to-day operations of Koropp Orthodontics, and as a marketing manager, she knows what it takes for a business to uphold a positive reputation, both online or off. Here’s her advice to other businesses regarding reputation:

“Take care of your patients, and they’ll take care of you!”

Congratulations to the team at Koropp Orthodontics for being a 2019 Top Rated Local award winner, and thank you so much, Katie, for taking the time to speak with us!

Alaska’s Top Rated Local® Massage Therapist Award Winner: Anchorage’s Affordable Massage

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Anchorage’s Affordable Massage is a 2019 award winner!

As one of the top 10 massage therapists in Alaska, Anchorage Affordable Massage has an 87.24 Rating Score™, a 4.52 average star rating, and nearly 100 reviews on verified sites. This is just one of the enthusiastic reviews they’ve received:

“I had such debilitating muscle spasms, already missed a day of work, and felt I couldn’t return to work Monday. I needed an emergency massage on a Sunday, and not only was Tammy Joe available and accommodating to my last-minute request, but she was also able to alleviate my pain in just a 60-minute session. Her efficacy and targeted focus are unparalleled in all my experience with massage therapy. I highly recommended Tammy Joe for all your massage needs.”

A One-of-a-Kind Massage Therapist’s Secret to a Strong Online Reputation

Tammy Joe, the owner of Anchorage’s Affordable Massage, took a moment to speak with us about her business’ impressive online reputation.

Of course, the first thing we wanted to know was Tammy Joe’s secret to success. “I just try to go the extra mile for the clients, focus on good communication, and provide the best service that I possibly can,” she said. “Our main focus is medical massage, which targets areas of pain, so we do our best to get the most out of the massage session.”

Making the World a Better Place By Providing Value

At the end of the day, Tammy Joe does what she does because she wants to help people. She said, “We try to offer the best service to help with pain management at an affordable rate that everybody can afford. We work hard to get or clients back on their feet and doing what they love to do.”

Here’s Tammy Joe’s advice to other business owners that want to build, improve, or maintain their online reputation:

“It’s all about customer service and going the extra mile (like showing up at 8:00 pm because that was th21e only time a client could meet). First impressions are everything. I treat everybody like family, because they are trusting me to make them feel better. It’s an honor.”

Thank you for speaking with us, Tammy Joe! Congratulations to the team at Anchorage Affordable Massage for being a 2019 Top Rated Local award winner!

Alaska’s Top Rated Local® Barber Shop Award Winner: Hair Science Barber Shop and Barber School

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Hair Science Barber Shop and Barber School is one of the top 10 barber shops in Alaska for 2019!

With a 4.79 average star rating, a 92.93 Rating Score™, and more than 100 reviews on verified sites, Hair Science Barber Shop and Barber School is a 2019 Top Rated Local award winner!

“So I just moved here and needed a place to get a trim. This Place was amazing. Everyone was so nice and friendly. They all came over and introduced themselves, which I found really personable. The shop was super clean and had a really nice vibe. Drew was killer; he explained everything up front and did an awesome job! I really like what he did!! Will be going back or following Drew wherever he goes”

Not Your Average Barber Shop

Shawn, the owner of Hair Science Barber Shop and Barber School, took some time to speak with us about his business’ impressive online reputation.

What sets Hair Science Barber Shop and Barber School apart from other barber shops in Alaska? According to Shawn, it’s the unique experience they provide to their clients. “We call it ‘The Hair Science Experience.’ You are the superstar for 30 minutes to an hour,” he said.

Shawn and his team take immense pride in the fact that they help people love how they look. To the Hair Science Barber Shop and Barber School team, barbering isn’t just a job; it’s an opportunity to boost people’s self-esteem. When asked why he does what he does, Shawn said, “We want to make people more confident. We want to do a great job with haircuts and grooming. We focus a lot on community. We have this event called “Operation Reborn” every second Sunday of the month where we offer FREE haircuts for homeless people, single parents, unemployed people, etc.”

Building Success Through Consistency

Of course, we were particularly interested in finding out the Hair Science Barber Shop and Barber School’s secret to success. In Shawn’s words, it’s actually pretty simple. When we asked, he said, “It’s all about consistently putting the client’s experience first.”

As the owner of the award-winning Hair Science Barber Shop and Barber School, Shawn has quite a bit of wisdom to share with other business owners. Here’s the advice he gave us to share with you:

“Be consistent. We post every single day. We are always creating content.”

Congratulations to the team at Hair Science Barber Shop and Barber School for being a 2019 Top Rated Local award winner, and thank you so much, Shawn, for taking the time to speak with us!

Alaska’s Top Rated Local® Janitorial Companies Award Winner: Bibbs Services LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Bibbs Services LLC is a 2019 award winner in Alaska for janitorial companies!

Whether you’re looking for a cleaning company for your home or office, look no further than Bibbs Services LLC in Anchorage.

Bibbs Services LLC has received dozens of reviews on two verified sites with an average rating of 4.92 stars, earning them a spectacular Rating Score™ of 89.22 and a 2019 Top Rated Local award for being ranked the number one janitorial company in all of Alaska!

Here’s just one of their many five-star reviews:

“Bibbs Services is simply the best. They provide routine cleaning in both my residence and my business. Their employees are respectful and provide excellent results. I look forward to coming home or to work after they’ve cleaned, as it is always refreshing to walk into a well-cleaned room. They are the best in town!” – Emily E.

Not Your Average Janitorial Company

We sat down with Marcus Bibbs, the owners of Bibbs Services LLC, to learn a little bit more about the business and how they managed to build such a strong online reputation.

The first thing we asked Marcus was what makes Bibbs Services different from the many other janitorial companies in Alaska. Here’s what he had to say:

“Education is important. We’re a service-based business, and it’s important to educate the customer on important things. For example, if a customer asks if we do shampooing, we educate them on carpet cleaning…All of our work is guaranteed. We focus on keeping our equipment up to date and our training up to the latest standards.”

Building Success Through Communication

Marcus credits Bibbs Services’ strong online reputation to the way they communicate with their customers.

“Communication is important. A lot of people call us and tell us that we’re the only company that actually answers the phone.”

Outside of building a powerful online reputation, Marcus has grown Bibbs Services through word of mouth, by being active on Instagram and Facebook and through networking with building service contractors, carpet cleaners and floor care groups.

There are so many other business owners out there looking to grow their business and build their online reputation. Here’s Marcus’ expert advice for those business owners:

“Make sure that your site is updated, and ask for reviews.”

Congratulations to the team at Bibbs Services LLC for being a 2019 Top Rated Local award winner, and thank you so much, Marcus, for taking the time to speak with us!

For all of your cleaning needs in Anchorage, we highly recommend Bibbs Services LLC. Visit their website today.

Alaska’s Top Rated Local® Electricians Award Winner: Raven Electric Inc

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Raven Electric Inc is a two-time award winner in Alaska for 2019!

When you need an electrician you can trust to get the job done right the first time in Anchorage, you need Raven Electric Inc.

Raven Electric Inc has received dozens of reviews on five verified sites with an average rating of 4.71 stars, earning them a stupendous Rating Score™ of 97.10 and two 2019 Top Rated Local awards — one for being ranked among the top 100 businesses in Alaska and one for being ranked the number one electrician in Alaska!

Here’s just one of their many five-star reviews:

“Raven Electric is absolutely amazing! They went above and beyond to help my family after a windstorm knocked over a tree that bent our weatherhead and left us without power for several days. They were very knowledgeable and quick to fix the issue. The price was also much less than I was expecting.” – Rebecca T.

Not Your Average Electrician

We took a few minutes to talk with Matt Lederhos, the financial manager at Raven Electric, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Raven Electric apart from the many other electricians in Alaska. Matt points to the great team of people they have, the 40 years of experience they’ve built up, their excellent work, their commitment to ensuring their customers’ needs are met, their involvement in the community and their rates, which aren’t the cheapest but also aren’t the most expensive.

Matt also let us know that they make it a point to get the heat back on for their clients as soon as possible, that they offer senior and military discounts and that they are there for their clients 24 hours a day and ready to help when something goes wrong, even in the middle of the night.

We asked Matt what Rave Electric’s mission is and how they work to make the world a better place. Here’s what he had to say:

“Our mission is to be a good steward — a good part of the community. We’re not trying to make a quick buck; we want long-term relationships with employees so they can excel, as well as long-term relationships with customers so we can give them a good product and service they can rely on. We also want to give back to the community by sponsoring teams/charities in the area.”

Building Success Through Excellent Service and Feedback Requests

Matt credits Raven Electric’s strong online reputation to their commitment to actively requesting reviews from their customers and to the excellent customer service they provide day in and day out:

“When someone goes above and beyond, people want to share that.”

Outside of building a powerful online reputation, Raven Electric has grown through their partnership with an SEO company, their local sponsorships, their branded vans and word of mouth from their satisfied customers. They don’t do a lot of aggressive marketing or paid advertising, but they do have paid ads on shopping carts.

There are so many other business owners out there looking to grow their business and build their online reputation. Here’s Matt’s expert advice for those business owners:

“Focus on the customer first. You’re not going to get a good online review by focusing on your reviews — you have to show that you deserve it. Leave your customer with a smile on their face knowing that you took care of their problem and gave them good service and good value.”

Congratulations to the team at Raven Electric Inc for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!

For all of your electrical needs in Anchorage, we highly recommend Raven Electric Inc. Visit their website today!

Alaska’s Top Rated Local® Auto Shops Award Winner: A&A, The Shop

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that A&A, The Shop is a 2019 award winner for auto shops in Alaska!

From oil changes to brake services, A&A, The Shop has what it takes to meet all of your auto repair and maintenance needs in Anchorage and Eagle River.

A&A, The Shop has received dozens of reviews with an average rating of 4.90 stars, earning them a stupendous Rating Score™ of 92.00 and a 2019 Top Rated Local for ranking among the top 10 auto shops in Alaska!

Here’s just one of their many five-star reviews:

“Had a great experience! Everyone was friendly, and they did a great job explaining things so that I understood what was happening. In the end, all of my car’s issues were fixed, and I left very happy with the service. Would highly recommend.” – Kathryn S.

Not Your Average Auto Shop

We sat down with Kurt Adler, the owner of A&A, The Shop, to learn a little more about who they are, what sets them apart and how they managed to build such an impressive online reputation.

The first thing we wanted to know is what makes A&A, The Shop a different kind of auto shop in Alaska. Here’s what Kurt had to say:

“We have been in business for 25 years for starters. We specialize in Subaru repair and also Mitsubishi cars. All technicians are ASE certified, and we also have some master certified technicians.

At A&A, The Shop, they are serious about training and making sure their team knows the latest and greatest information about the industry, so they can provide the best repair in a faster and more efficient way, resulting in cost savings for their clients. They also have a machine shop, so they can do advanced engine work in-house instead of sourcing it out. They’re the one-stop shop when it comes to auto repair. And due to their next-level service and warranty, Mitsubishi has recognized A&A as the best repair shop in the state!

We asked Kurt why they do what they do at A&A, The Shop and how they work to make the world a better place. Here’s his response:

“We have a mission to be the most honest and ethical repair shop in town. We also take care of our planet by recycling a lot of the materials we use.”

Building Success by Providing Great Service and Taking Care of Employees

Kurt credits A&A’s strong online reputation to their commitment to providing great service and taking care of their employees and clients:

“We provide a three-year, 36,000-mile warranty on all our work. We take pride in every job we do and create a family-feel culture.”

Outside of building a powerful online reputation, A&A, The Shop has grown through radio advertisements and by reaching out to their customer base; however, word of mouth is the number one driver of growth at A&A.

There are many other business owners out there looking to grow their business and build their online reputation. Here’s Kurt’s expert advice for those business owners:

“Always do the right thing and treat people well, and naturally, you will be taken care of. Be on the cutting edge and in the know of what the best practices are in your industry.”

Congratulations to the team at A&A, The Shop for being a 2019 Top Rated Local award winner, and thank you so much, Kurt, for taking the time to speak with us!

For all of your auto repair needs in Anchorage and Eagle River, we highly recommend A&A, The Shop. Visit their website today!

Alaska’s Top Rated Local® Pet Groomers Award Winner: Paula’s Professional Dog Grooming

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Paula’s Professional Dog Grooming is a two-time award winner in Alaska for 2019!

From haircuts to ear cleaning, Paula’s Professional Dog Grooming has what it takes to meet all of your pet’s grooming needs in North Pole.

Paula’s Professional Dog Grooming has received dozens of reviews on four verified sites with an average rating of 4.98 stars, earning them a fantastic Rating Score™ of 97.80 and two Top Rated Local awards for 2019 — one for ranking among the top 100 businesses in Alaska and one for being ranked the number one pet groomer in Alaska!

Here’s just one of their many five-star reviews:

“I don’t know what magic Paula does, but going there is my dogs’ favorite day of the month. They love it and get super excited as we are driving there. They are always clean, good smelling and so content when I pick them up.” – Brenda S.

Not Your Average Pet Groomer

We sat down with Paula Bascom, the owner of Paula’s Professional Dog Grooming, to learn a little more about who they are, what they do and how they managed to build such an impressive online reputation.

The first thing we wanted to know was what sets Paula’s Professional Dog Grooming apart from other pet groomers in Alaska. Here’s what Paula had to say:

“We do not use any restraints when we groom. I have never used a groomer’s noose, and I don’t believe in them. We want the pet to be comfortable and happy while they are here. I also work out of my home, which provides a more cozy and personable environment for the owner and the pet.”

We also asked Paula why they do what they do at Paula’s Professional Pet Grooming and how they work to make the world a better place. Here’s her response:

“We aim to make pets comfortable and happy. We are very focused on the absolute best treatment possible for your pets.”

Building Success by Taking Care of Clients

Paula credits her business’ strong online reputation to their commitment to always taking great care of the pets they’re entrusted to:

“I focus on taking great care of my clients, and they willingly share my information with their friends as well as give me feedback online.”

Outside of building a powerful online reputation, the number one source of growth at Paula’s Professional Dog Grooming is word of mouth:

“All of my business comes from word of mouth. I have been in business for over 15 years and have been grooming since I was a young girl. My family has been grooming for years.”

There are so many business owners out there looking to grow their business and build their online reputation. Here’s Paula’s expert advice for those business owners:

“Be the absolute best you can be at your profession. Take great care of your clients, and love what you do.”

Congratulations to the team at Paula’s Professional Dog Grooming for being a 2019 Top Rated Local award winner, and thank you so much, Paula, for taking the time to speak with us!

For all of your dog grooming needs in North Pole, we highly recommend Paula’s Professional Dog Grooming. Visit their website today!

Alaska’s Top Rated Local® Tree Care Company Award Winner: Tall Trees

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Tall Trees is not only one of the top three tree care companies in Alaska, but one of the top 100 businesses overall in the state!

A 94.189 Rating Score™, a 4.82 average star rating on verified review sites, and dozens of online reviews make Tall Trees a 2019 Top Rated Local award winner! This is just one of the reviews that got them here:

“Tall Trees performed outstandingly removing and pruning a number of trees on our property. [The crew was] professional, courteous, and efficient. On time and on budget! After a long day, they went the extra mile and accommodated our last minute request to take down two additional large cottonwoods. What a crew! They earned our thanks and recommendation.” -Lloyd M.

Not Your Average Tree Care Company

We spoke with Mike Post, the owner of Tall Trees, about the business’ fantastic online reputation.

What is it that makes Tall Trees such a stand out company in Alaska? According to Mike, “It’s the knowledge that we have in the industry. We have the knowledge of native trees and the education and experience to speak intelligently about the different issues someone’s trees may have to prescribe proper care for them and removal if need be. We provide an honest approach. If nothing needs to be done, we will let the customer know and just say ‘have a great day!’”

The team at Tall Trees works hard to provide the very best in both work and customer service. “Our reputation is based around quality work and attention to detail. Customer service first and foremost,” Mike said.

Building Success Through Perseverance and Quality

As an award-winning business owner that has served countless happy customers in Alaska, Mike knows a thing or two about building and maintaining a positive online reputation. Mike and his team conduct themselves with integrity and professionalism. Colossians 3:23, which reads, ”whatever you do, work at it with all your heart, as working for the Lord, not for human masters,” is printed on all of Tall Trees’ work orders, and the team lives by that verse. However, Mike also has some wise words of his own to share. Here’s his advice to other business owners that are working on their online reputation:

“Stick with it, it doesn’t happen instantly. Also seek advice from professionals that know more than you do about the different marketing things that can be done out there. Have a quality service that you do business with integrity and honesty and most people aren’t always looking for the bottom dollar price, they want a company that knows what they are doing.”

Congratulations to the team at Tall Trees for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

Alaska’s Top Rated Local® Auto Shop Award Winner: All Service Automotive

Posted on by Top Rated Local

Top Rated Local® is pleased to announce All Service Automotive is not only one of the top three auto shops in Alaska, but one of the top 30 businesses altogether in the state!

As a dual Top Rated Local award winner, All Service Automotive has earned a 96.27 Rating Score™, a 4.83 average star rating on verified review sites, and dozens of online reviews. This is just one of the rave reviews they’ve received:

“Their staff and techs have always been wonderfully helpful and efficient in catering to the needs of my vehicle and my personal budget. I would highly recommend all service automotive and certainly believe they earnestly work to repair my vehicle and earn a repeat customer. So far, they had been more than successful at both!” -J.P

“These are the kind of auto specialists who treat your car like it was their own, doing what needs to be done and doing it right. I had some issues with my rig, and they worked with me until the issue was identified and repaired. They have been the best and most reliable shop I have ever dealt with in Anchorage. They really care about my vehicle.” -L.W

A One-of-a-Kind Auto Shop’s Secret to a Strong Online Reputation

We spoke with Wendy, the office manager at All Service Automotive, about the business’ enviable online reputation.

According to Wendy, the All Service Automotive secret to success, as well as the thing that sets them apart the most, is their integrity. “We are not here to get rich; we are here to give back,” she said. “We are the most honest [in the industry]. If we don’t need to do something, we will tell you. If we make a mistake, we own up to it. Honesty goes a long way.”

Making the World a Better Place By Putting People First

Wendy and the rest of the All Service Automotive team are passionate about their work, particularly because of the opportunity it presents them with to make a difference in people’s lives. Wendy said, “Because this industry is so tainted — if we can make that huge expense a bit less painful, we have done what we came here to do.”

As an important part of an award-winning business, Wendy knows a thing or two about treating people right and what it takes to create an awesome online reputation. This is her wise advice to other businesses, especially auto shops. that want to improve their online reputation.

“Always be honest. Even after moving across town, people go out of their way to work with us because they know they are in the best possible hands. The relationship is what matters.”

Thank you for speaking with us, Wendy! Congratulations to the team at All Service Automotive for being a 2019 Top Rated Local award winner!