Category: California

California’s Top Rated Local® Award Winner: Dulcinea Salon & Gallery

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Dulcinea Salon & Gallery is a 2018 award winner in California!

Whether you’re looking to amp up your style with a new haircut or reinvigorate your hair with deep conditioning, there’s no better salon to turn to in San Diego than Dulcinea Salon & Gallery.

Dulcinea Salon & Gallery has received more than 100 reviews on five verified sites with an average rating of 4.73 stars, earning them an amazing Rating Score™ of 92.48 and a 2018 Top Rated Local award for ranking among the top 100 businesses in all of California!

Here’s just one of their many five-star reviews:

“Rex said it best when he called his salon ‘a home for girls.’ Dulcinea is a haven for women who sometimes need to be reminded of how strong and beautiful they truly are. As for your hair, it will be the sexiest, healthiest, shiniest, most easy-to-maintain cut and color you have ever had. You will look back on past salon experiences with regret, and pity anyone who doesn’t go to this salon. Finally, all of this awesomeness is MUCH more affordable than at most places.” – Nicole A.

Not Your Average Salon

Deeann, Salon Coordinator at Dulcinea Salon & Gallery, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Dulcinea Salon & Gallery apart from their competition in California. Deeann pointed to Rex, the owner of Dulcinea, and his many years of experience:

“There are a lot of salons with young stylists, and Rex is older, but he is super cool and travels to New York and Paris to check out the latest trends and techniques. The experience is far better than you’ll find in other salons.”

She went on to tell us that Dulcinea was established in 1998 by Denis, the previous owner who has now passed, who worked with Rex. She added:

“Rex really loves what he does.”

We also wanted to know why they do what they do at Dulcinea Salon & Gallery and how they work to make the world a better place. Deeann told us that they are committed to being all about the environment, including in the product lines they use, and that they are conscious of their footprint on the world.

Building Success by Being Good at What They Do

When we asked Deeann about Dulcinea Salon & Gallery’s secret to such a strong online reputation, she told us that they are really good at what they do and truly care about their customers. If you aren’t happy, then they will bring you back as many times as it takes until you are, and they go out of their way to make you feel welcome.

Outside of building the kind of online reputation any business owner would envy, Dulcinea Salon & Gallery has spread the word about who they are and what they do through word of mouth, which speaks to the level of service they offer.

Clearly, Deeann knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Professionalism is the key. Be on time, and do what you say you’re going to do…”

Congratulations to the team at Dulcinea Salon & Gallery for being a 2018 Top Rated Local award winner, and thank you so much, Deeann, for taking the time to speak with us!

We highly recommend Dulcinea Salon & Gallery in San Diego. Visit their website today!

California’s Top Rated Local® Chiropractors Award Winner: New Wave Chiropractic Center

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that New Wave Chiropractic Center is a 2018 award winner for chiropractors in California!

If you’re looking for a chiropractor in Carlsbad who can help you achieve a healthier, pain-free life, look no further than New Wave Chiropractic Care.

New Wave Chiropractic Center has received hundreds of reviews with an average rating of 4.91 stars, earning them a superb Rating Score™ of 94.17 and a 2018 Top Rated Local award for ranking among the top 10 chiropractors in all of California!

Here’s just one of the many five-star reviews that got them there:

“I’ve never been to a chiropractor before, so I didn’t know what to expect. From the moment I walked into the office to the end of my appointment, everyone was so kind and helpful. Dr Paul was able to squeeze me in at the last minute, was super informative and took the time to explain everything to me. I’m looking forward to continuing my treatment!” – Brittany C.

Not Your Average Chiropractic Clinic

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Dr. Paul, Chiropractor and the owner of New Wave Chiropractic Center.

To kick off our conversation, we asked Dr. Paul about what makes New Wave Chiropractic Center unique compared to the many other chiropractors in California. Dr. Paul told us that he and his team take the time to truly understand the patient.

We also asked Dr. Paul about the New Wave Chiropractic Center mission and how they work to make the world a better place. Here’s what Dr. Paul had to say:

“[Our mission is] to inspire, bring joy, and restore function.”

Building Success by Asking for Reviews

Dr. Paul credits New Wave Chiropractic Center’s strong online reputation to their commitment to asking their patients for reviews.

Outside of building a powerful online reputation, New Wave Chiropractic Center has grown by using DemandForce and by networking with attorneys. They used to do traditional marketing, but they’ve since stopped.

There are many business owners looking to grow their business and build their online reputation. When we asked what advice he has for them, Dr. Paul highlighted the importance of being persistent.

Congratulations to New Wave Chiropractic Center for being a 2018 Top Rated Local award winner, and thank you so much, Dr. Paul, for taking the time to speak with us!

We highly recommend New Wave Chiropractic Center in Carlsbad. Visit their website today!

California’s Top Rated Local® Computer IT Service Award Winner: Quality Plus Computer

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Quality Plus Computer is a 2019 award winner for computer IT service providers in California!

From virus removal to data recovery, Quality Plus Computer in Chino Hills has what it takes to meet all of your computer repair needs.

Quality Plus Computer has received hundreds of reviews on four verified sites with an average rating of 4.97 stars, earning them a spectacular Rating Score™ of 92.86 and a 2019 Top Rated Local award for ranking among the top 10 computer IT service providers in all of California!

Here’s just one of their many five-star reviews:

“The screen display on my HP Pavilion dv4-2160us laptop went out of service. They had it replaced within less than an hour after I brought it in at 4:45 pm on the same day. The management and technicians of Quality Plus are always responsive to my needs. I have been a customer for three service incidents, and plan to use them in the future. Best Buy’s Geek Squad charges way too much. I recommend that you try them for your next service needs. They are very honest and charge you a fair price — way, way lower than what others will charge you.” – A.M.

Not Your Average Computer Repair Company

Peter, the Store Manager and owner of Quality Plus Computer, generously gave us a few minutes of his time to tell us about his one-of-a-kind business and its impressive online reputation.

The first question we had for Peter was what is it that sets Quality Plus Computer apart from their competition in California. Here’s his response:

“We focus on quality over quantity. Our business is extremely busy. Some of our services are very time consuming, so we do not take on more than we can handle to make sure [that our] customers get the best service.”

Peter went on to say:

“The future of technology is constantly changing. We do not know what the computer industry will look like in five to 10 years. Our business started in 1991, and we will continue to support our customers as technology advances.”

We also wanted to know what their mission is at Quality Plus Computer and how they work to make the world a better place. Peter shared with us that he started the business with the goal of being a good human being — not making money — and went on to say:

“We are about the details. [We aim to] earn trust with customers. It’s about integrity; we do not lie to them.”

Building Success by Offering the Best Service

Peter attributes Quality Plus Computer’s strong online reputation to the fact that they provide the very best service each and every day:

“We offer the best service we can to every customer and strive to leave them satisfied when our work is complete. We take pride in our reviews and know they reflect our company.”

Outside of building a powerful online reputation, Quality Plus Computer has gotten their name out there by staying loyal to their customers and provide all customers — new and old — with the same quality of service. He added:

“I am very fortunate; my first credit goes to God. I am a Christian. I am a dedicated church member and have been at the same church from the beginning.”

There are so many business owners who would love to build the kind of online reputation Quality Plus Computer has. Here’s Peter’s expert advice for them:

“Do not be afraid to take chances on the business; I support our work by allowing customers who are not satisfied to have their money back. Treat people the way they like to be treated.
Customers feel comfortable with us; they know they can always get the services they need.”

Congratulations to the team at Quality Plus Computer for being a 2018 Top Rated Local award winner, and thank you so much, Peter, for taking the time to speak with us!

We highly recommend Quality Plus Computer in Chino Hills. Visit their website today!

California’s Top Rated Local® Award Winner: CC Vintage Rentals

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that CC Vintage Rentals is a 2018 award winner in California!

From backdrops to tablescapes, CC Vintage Rentals in San Diego has what it takes to make your wedding day memorable.

CC Vintage Rentals has received dozens of reviews on five verified sites with an average rating of 5.00 stars, earning them an impeccable Rating Score™ of 100.00 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of California!

Here’s just one of their many five-star reviews:

“Amazing! Cristina and her team at CC Vintage Rentals did a FANTASTIC job. I sent them a photo of a freestanding doorway that I had seen on Pinterest, and not only did they work closely with me to figure out exactly what I wanted, they CUSTOM-BUILT the doorway for me at an amazing price. The doors were from a 30-year old barn in Washington State, which was so cool to share with our guests. They also tracked down some additional decor that I had trouble finding and kindly offered to pick those items up at a later date. Cristina was so kind, helpful, professional and, most of all, she was super responsive, which is something I can’t say about the nine or 10 other rental companies I called looking for these particular items. CC Vintage Rental is the best, and for a destination bride, it’s a dream come true. Thank you so much!” – Missi R.

Not Your Average Rentals Business

In order to learn more about this award-winning business and the incredible online reputation they’ve managed to build, we spoke with Cristina Cadden, owner of CC Vintage Rentals.

The first question we had for Cristina was what sets CC Vintage Rentals apart from their competition in California. Here’s her response:

“We focus more on the customer service side than other rental companies do. We make sure everything is planned and organized, and give you top-quality service.”

We also wanted to know what their mission is at CC Vintage Rentals and how they work to make the world a better place. Here’s what Cristina had to say:

“We focus on each couple — we want to make their special day better.”

Building Success by Asking for Feedback.

Cristina credits CC Vintage Rentals’ strong online reputation to the fact that their clients are responsive when they send over requests for reviews.

Outside of building a strong online reputation, word of mouth has been the name of the game for growth at CC Vintage Rentals, and they also get their name out there by doing events for nonprofits.

As evidenced by CC Vintage Rentals’ success and impressive online reputation, Cristina knows a thing or two about how to grow a business and build an online reputation. Here’s her advice for the many other business owners out there working to do the same thing:

“Make sure you are focused on the customer service and on giving the clients quality products, on responding quickly and that the expectations you give out are always met.”

Congratulations to the team at CC Vintage Rentals for being a 2018 Top Rated Local award winner, and thank you so much, Cristina, for taking the time to speak with us!

If you need the perfect rentals to make your big day one to remember, we highly recommend working with CC Vintage Rentals in San Diego. Visit their website today.

California’s Top Rated Local® Award Winner: L. Josephine Cheung, LCSW

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that L. Josephine Cheung, LCSW is an award winner for therapists & psychiatrists in 2018.

If you are looking for a compassionate and dedicated psychotherapist who will work hard to truly understand you, look no further than this award-winning practice.

The office of L. Josephine Cheung, LCSW has received dozens of reviews across many verified sites with an average rating of 4.74 stars, earning them a phenomenal Rating Score™ of 94.38 and a 2018 Top Rated Local award for ranking among the top 10 therapists & psychiatrists in California!

Here’s just one of their many five-star reviews:

“After meeting with Josephine only a couple times, I have seen a significant change that I have been looking for for a long time. For many years I tried to tackle PTSD alone but I am so glad I finally reached out for support. For a while, I was unsure if anyone could help me get past the things I have experienced but Josephine has been such an amazing person to share my journey with and I couldn’t have asked for a better helping hand. She knows exactly what to ask and is able to help me find different ways to clear the trauma from my mind. I am beyond thankful for her. If you come across Josephine, don’t hesitate to see her.. she truly has changed my life in just a small amount of time.” – Alicia M

Building Success Through Passion

In speaking with her, there is no doubt that Josephine has a true passion for her line of work, and puts incredible effort into supporting her clients:

“I feel being a therapist is my calling, it is my mission in life. I feel I am gifted to understand human suffering on a deeper level. I want to ease people from pain and suffering as much as I can. I have never thought of retiring from doing therapy. I will continue to do research on my techniques and pass them onto other therapists.”

Josephine speaks so highly of her work and her clients and finds great joy in being able to help others. On this subject, Josephine says:

“It is always rewarding to see the clients transforming expressions from sadness to joy and relief after I do my treatment interventions. I know they want to share their wonderful therapy transformation for a new life with others while they are sharing with me their gratefulness of having me as their therapists. They are willing to share their discovery of a new life on the internet which I strongly believe is the best way for prospective clients to know that I am available to help them build a balance in life.”

This dedication is made clear by the overwhelming number of positive reviews L. Josephine Cheung, LCSW has received.

Making the World a Better Place By Developing and Sharing

In addition to all of the work Josephine has already done, she is also hard at work thinking ahead to the what new treatments she can offer in the future:

“I am proud of the Trauma Cleansing technique that I have developed. They have been proven effective and therapeutic to treat trauma and PTSD. I would like to volunteer this trauma treatment service to the veterans and possibly to some clients in the public sector in the near future.”

Congratulations to L. Josephine Cheung, LCSW for being a 2018 Top Rated Local award winner!

California’s Top Rated Local® Flooring Contractors Award Winner: A1 Carpet Flooring

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that A1 Carpet Flooring is a 2018 award winner for flooring contractors in California!

If you’re looking for high-quality flooring options at an affordable price, look no further than A1 Carpet Flooring in Thousand Oaks.

A1 Carpet Flooring has received dozens of reviews on five verified sites with an average rating of 4.60 stars, earning them a wonderful Rating Score™ of 96.00 and a 2018 Top Rated Local award for ranking among the top 10 flooring contractors in all of California!

Here’s just one of their many five-star reviews:

“A-1 carpet gave me excellent service and pricing. I highly recommend them if you are looking for great prices and service. Thank you, Kevin!” – Omid T.

Not Your Average Flooring Contractor

We wanted to learn a little more about A1 Carpet Flooring and their impressive online reputation, so we took a few minutes to talk with Kevin, the owner.

The first thing we wanted to know was what makes A1 Carpet Flooring unique when compared to the many other flooring contractors in California. Here’s what Kevin had to say:

“We treat the customers like they are our best friends.”

Building Success by Making Customers Happy

When asked about the A1 Carpet Flooring secret to a strong online reputation, Kevin told us that everything they do is about making their customers happy.

Not only has that commitment to making customers happy led to a powerful online reputation, but it has also led to word-of-mouth referrals, which is the number one source of growth at A1 Carpet Flooring.

It’s clear that Kevin has a lot of knowledge when it comes to growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there working to do the same thing:

“You must like what you are doing and do a great job.”

Congratulations to the team at A1 Carpet Flooring for being a 2018 Top Rated Local award winner, and thank you so much, Kevin, for taking the time to speak with us!

For all of your flooring needs, we highly recommend visiting A1 Carpet Flooring in Thousand Oaks. Visit their website today!

California’s Top Rated Local® Tree Care Company Award Winner: Clark’s Tree Works

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Clark’s Tree Works is an award winner for tree care companies in 2018.

If you are looking for a tree care company that takes great pride in a job well done, look no further than this award-winning company!

Clark’s Tree Works has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 96.04 and a 2019 Top Rated Local award for ranking in the top five tree care companies in California!

Here’s just one of their many five-star reviews:

“The crew was on time, efficient, knowledgeable, and did an artistic job pruning my 50-year-old almond tree. The cleanup was perfect and was all done in an hour. I would have them return for future pruning and highly recommend Clark’s Tree Works.” -Doug F.

It is because of excellent reviews like this that Clark’s Tree Works is now able to call themselves a Top Rated Local award winner!

Not Your Average Tree Care Company

In order to get an idea of what makes Clark’s Tree Works stand out among the crowd, we took the time to speak with the owner, Rodney Clark.

Personal involvement in every job, as well as years of combined experience, are two of the many impressive aspects of this company. When asked what makes Clark’s Tree Works different from other tree care companies in the area, Rodney had this to say:

“We’re a small company, so there’s a personal experience with us. I was born and raised in Modesto, and my dad and I run the company here. One of us is always out on the job site to make sure things are done the right way! I started doing this when I was 19 years old. My friend picked me up and asked if I had any boots, and I’ve been doing it ever since!”

Building Success Through Personal Investment

Clark’s Tree Works is rooted in customer satisfaction and professional excellence. We asked Rodney what parting advice he had for other companies looking to make a mark the way Clark’s Tree Works has. Rodney had this wisdom to impart:

“Be on time, answer your phones, and do what you say you’re going to do!”

Congratulations to Clark’s Tree Works for being a 2019 Top Rated Local award winner, and special thanks to Rodney Clark for taking the time to speak with us!

California’s Top Rated Local® Catering Companies Award Winner: Jolly Brothers Catering

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Jolly Brothers Catering is a 2018 award winner for catering companies in California!

Make your next event delicious by relying on Jolly Brothers Catering in Santa Barbara.

Jolly Brothers Catering has received dozens of reviews on five verified sites with an average rating of 5.00 stars, earning them an impeccable Rating Score™ of 100.00 and a 2018 Top Rated Local award for ranking among the top 10 catering companies in all of California!

Here’s just one of their many five-star reviews:

“I have used Jolly Brothers several times, and each and every time, I am amazed. The creativity and unique combinations of food pairings are always a delight. I love how Donald will work with you to make your ideas even better. But I love to just let him do what he wants. I tell him what type of party I’m throwing and let him do the rest. He will always make your guests happy. I have never had a better caterer.” – Jennifer P.

Not Your Average Catering Company

We took a few minutes to talk with Donald, President and owner of Jolly Brothers Catering, to learn a little more about the business and how they managed to build such an impressive online reputation.

The first question we had for Donald was what sets Jolly Brothers Catering apart from the many other catering companies in California. Donald told us that, at Jolly Brothers Catering, they are calm and organized, and they plan ahead for each event to ensure the most amazing experience for every client.

We also wanted to know what their mission is at Jolly Brothers Catering and how they work to make the world a better place. Here’s Donald’s response:

“Our goal is to make every event individualized and provide the best experience for each client. Our sole focus is on making our customers extremely happy.”

Building Success by Focusing on Customers

Donald credits Jolly Brothers Catering’s strong online reputation to the fact that they are very customer-focused. He also points to their fully customized menu, which creates a great experience for their customers.

Outside of building a powerful online reputation, Jolly Brothers Catering has grown through Facebook, through giving back to their community by doing after-school events and classes on how to cook and through the many years they’ve been in business — they’ve been around since 1978, so people know who they are. However, word of mouth is their biggest source of growth at Jolly Brothers Catering, which speaks to the next-level experience they provide for their customers.

Clearly, Donald understands a thing or two about how to grow a business and build an online reputation. Here’s his expert advice for the many other business owners out there working to do the same thing:

“Just be customer-focused. Don’t sweat the small stuff, and focus on making sure that you’re providing what you say you will.”

Congratulations to the team at Jolly Brothers Catering for being a 2018 Top Rated Local award winner, and thank you so much, Donald, for taking the time to speak with us!

For all of your catering needs in Santa Barbara, we highly recommend Jolly Brothers Catering. Visit their website today!

California’s Top Rated Local® HVAC Award Winner: West Country HVAC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that West Country HVAC is a 2018 award winner for HVAC companies in California!

When you need reliable heating and cooling services in the High Desert area, you need West Country HVAC.

West Country HVAC has received dozens of reviews on five verified sites with an average rating of 4.81 stars, earning them a spectacular Rating Score™ of 98.12 and a 2018 Top Rated Local award for ranking among the top 10 HVAC companies in all of California!

Here’s just one of their many five-star reviews:

“Called West Country after a couple of other HVAC companies were unable to diagnose our issue. The person answering the phone was very understanding when I told her about the problem. She promised to send out their best tech. He showed up as promised and was able to figure out the problem. He was very clear in explaining what he found and his solution. He then proceeded to fix it perfectly, in a timely manner and for a more-than-reasonable cost. Very good people.” – Steven S.

Not Your Average HVAC Company

In order to learn a little more about the business and how they managed to build such an impressive online reputation, we sat down with Michael Peterson, President of West Country HVAC.

The first question we had for Michael was what sets West Country HVAC apart from the many other heating and cooling companies in California. Michael points to the fact that they are small and family-owned, that they treat every customer like family and that they go above and beyond to meet their customers’ needs.

We also wanted to know what their mission is at West Country HVAC and how they work to make the world a better place. Here’s what Michael had to say:

“We try to shift the mindset that not all contractors are bad. We want to create jobs in the community and to provide energy-efficient products to make things green. We offer several products a year pro bono to help people in need.”

Building Success Through Honesty

Michael credits West Country HVAC’s strong online reputation to their commitment to always being honest, to treating everyone like family and to giving everyone the best service they can.

Outside of building a powerful online reputation, West Country HVAC has grown by investing in online marketing.

Clearly, Michael understands a thing or two about how to grow a business and build an online reputation. Here’s his expert advice for the many other business owners out there working to do the same thing:

“You can invest all you want, but nothing matters if you’re not treating your customers right. Own up to your mistakes, and make them right.”

Congratulations to the team at West Country HVAC for being a 2018 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!

We highly recommend West Country HVAC for all of your heating and cooling needs in the High Desert area. Visit their website today!

California’s Top Rated Local® Landscaping Company Award Winner: AAA Landscape Specialists

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that AAA Landscape Specialists is the number one landscaping company in California for 2018!

Thanks to a perfect 100.00 Rating Score™, a 4.97 average star rating, and more than 100 online reviews on verified sites, AAA Landscape Specialists is a 2019 Top Rated Local award winner! This is just one of those outstanding reviews:

“Amazing! That is the first word that comes to me after the completion of my backyard by AAA Landscape Specialists. From the pavers to the landscaping, stone wrap, water feature and the lighting, everything looks absolutely beautiful. David is great to work with and has a lot of patience for someone like me. Luis and all of his crew were hard working and are all about the detail and finished project. Everyone was a pleasure to work with and did an amazing job. They definitely know what they are doing and it shows in the end. Neighbors in our new housing all say I have the best backyard of everyone. Do not hesitate to use AAA Landscape Specialists.” -Kathy C.

Not Your Average Landscaping Company

Our team spoke with David Silver, the owner of AAA Landscape Specialists, about his business’ online reputation and success.

Of course, we were particularly interested in finding out what it is that elevates AAA Landscape Specialists above their competition. According to David, the key difference is his team’s ability to provide service with integrity. “We communicate effectively and set realistic expectations. We do everything the right way and we are flexible. We are honest, transparent and upfront with all of our clients. As someone once said, ‘Under promise, over deliver and every client will be happy’ which is why setting expectations is so important,” he said. “Whenever a client makes a decision to hire us, they feel good about that decision. When they write the last check they feel as good or better about their decision to hire us. We keep our clients very happy, at the end of the project they feel like they have truly been taken care of. And of course addressing any concerns, doing everything the right way and being flexible with open communication. It makes a big difference that we listen to our clients’ ideas. Whether the project is going perfect or has a hiccup, we communicate openly the whole way.”

Building Success Through Honesty, Flexibility, and Communication

As an award-winning business owner, David knows a thing or two about what it takes to build and maintain an excellent online reputation. We asked him what words of wisdom he had to share with other business owners. Here’s what he had to say:

“Don’t cut corners, be honest, address concerns and resolve problems. How do you handle things when it’s not perfect and when things go wrong? Know how to handle any situation if anything goes wrong. Flexibility is really important, communicate with your customers. They have to be able to talk with you openly and comfortably, just like any good relationship.”

Congratulations to the team at AAA Landscape Specialists for being a 2018 Top Rated Local award winner, and thank you so much, David, for taking the time to speak with us!