New Hampshire’s Top Rated Local® Carpet Cleaners Award Winner: McCarthy Cleaning Company

Top Rated Local® is pleased to announce that McCarthy Cleaning Company is a 2019 award winner for carpet cleaners in New Hampshire!

From tile and grout cleaning to carpet cleaning, McCarthy Cleaning Company has what it takes to make your home feel like new.

McCarthy Cleaning Company has received almost 100 reviews on three verified sites with an average rating of 4.99 stars, earning them a magnificent Rating Score™ of 95.92 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of New Hampshire!

Here’s just one of their many five-star reviews:

“John cleaned two area rugs, a recliner, a sofa and a loveseat — they look AMAZING!!!! I am so happy with the end result. They look brand new! The quality of work is outstanding, and the price is just right. John and Paula Skinner are also so pleasant to work with. I wouldn’t hesitate. Pick up your phone and call now; you won’t be disappointed.” – Liz C.

A One-of-a-Kind Carpet Cleaner’s Secret to a Strong Online Reputation

McCarthy Cleaning Company has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owners, John and Paula.

The first thing we wanted to know was what makes McCarthy Cleaning Company unique compared to the many other carpet cleaners in New Hampshire. John and Paula told us:

“We are the difference in the business! We do not cut corners; we use the best quality products available, and we would love a chance to help your floors! We use protective devices for door entrances, corner guards, shoe covers, bumpers, etc. It’s like a science fair project in a sense. We educate our clients every step along the way. We explain exactly what we are doing/using and why! It is also very important we fully explain the aftercare process. We have a proven track record of integrity, excellence and caring. Our security in brand recognition is due to our high levels of quality control.”

John and Paula went on to add:

“We send our techs through various training modules. We do certifications from the IICRC organization. Continued and advanced levels of training to ensure that we are consistently going above and beyond the top level of the industry standard.”

When we asked what the secret is to such a solid online reputation at McCarthy Cleaning Company, John and Paula pointed to their commitment to maintaining communication with their clients:

“We send a follow-up email two days after the work is done! We guarantee the quality of the work and have open lines of communication! We ensure that we set realistic expectations for every client on every job. There is no such thing as too much communication.”

Making the World a Better Place by Providing Peace of Mind

We also wanted to know what their mission is at McCarthy Cleaning Company and how they work to make the world a better place. John and Paula said:

“We help people achieve peace of mind by refreshing floors and furnishings with outstanding care and courtesy.”

Outside of building a powerful online reputation, McCarthy Cleaning Company has grown through their loyalty program, which brings people back every time, and through referrals, which they encourage through bonuses.

It’s clear that John and Paula knows a thing or two about growing a business and building an online reputation. Here’s their expert advice for the many other business owners out there:

“We try to follow a little phrase, called MOMENTS OF TRUTH. It is the way of making people believe that you really do care. Good or bad, you have to build off any and all feedback. If you nick or scratch something, you own up to it and pay for it! If you are going to be late, let them know at the absolute earliest possible, and simply operate with integrity and morals. Have an attitude of gratitude and excellence. Going above and beyond should be the goal of everyone every day…”


Congratulations to the team at McCarthy Cleaning Company for being a 2019 Top Rated Local award winner!

We highly recommend McCarthy Cleaning Company in Hudson. Visit their website today!

Tennessee’s Top Rated Local® Carpet Cleaners Award Winner: Zerorez Nashville

Top Rated Local® is pleased to announce that Zerorez Nashville is a two-time 2019 award winner in Tennessee!

Make your carpets look like new again with the help of the environmentally friendly carpet cleaning solutions from Zerorez Nashville.

Zerorez Nashville has received more than 1,700 reviews on five verified sites with an average rating of 4.89 stars, earning them a marvelous Rating Score™ of 98.87 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one carpet cleaner in all of Tennessee!

Here’s just one of their many five-star reviews:

“We had Zerorez come into to our new empty house to clean the carpets while there was no furniture. Their customer service was great; the online experience was top notch; the technician was nice as could be, and [the] carpets look great. We will be hiring them again to do the carpets in our old house to prep for sale. [I] highly recommend [them]!” – Kayla H.

Not Your Average Carpet Cleaning Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Aaron Kacel, General Manager of Zerorez Nashville.

The first thing we wanted to know was what makes Zerorez Nashville a one-of-a-kind carpet cleaning company in Tennessee. Aaron pointed to Zero Residue®, which is the product they use to clean carpet, tile, wood, area rugs, upholstery and more, as well as to their environmentally friendly process, which thoroughly cleans and eliminates any residue that other cleaners may have missed. He added:

“Let us be your trusted provider for all of your living surfaces.”

We also asked Aaron what their mission is at Zerorez Nashville and how they work to make the world a better place. Here’s his response:

“Our mission is to be the most trusted provider in the industry.”

Building Success by Asking for Reviews

Aaron attributes Zerorez Nashville’s strong online reputation to their commitment to asking for reviews and offering incentives with gift cards and vouchers for future service. Aaron added:

“Our team does great work and gets us good reviews.”

Outside of building a powerful online reputation, Zerorez Nashville has gotten their name out there through internet marketing, radio and mailers.

Every business owner wants to build the kind of online reputation Zerorez Nashville has. When we asked Aaron what advice he has for those business owners, he said:

“Be truly invested. Value your employees because they are the ones working and getting great reviews.”


Congratulations to the team at Zerorez Nashville for being a 2019 Top Rated Local award winner, and thank you so much, Aaron, for taking the time to speak with us!

We highly recommend Zerorez Nashville. Visit their website today!

Connecticut’s Top Rated Local® Carpet Cleaners Award Winner: Lavsecco Steam Carpet Cleaning

Top Rated Local® is pleased to announce that Lavsecco Steam Carpet Cleaning is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaner that will get your grungiest carpets looking like new, look no further than this award-winning company!

Lavsecco Steam Carpet Cleaning has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 95.69 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Connecticut!

Here’s just one of their many five-star reviews:

“They provided excellent communication, a great price, and outstanding results. I just found my go-to carpet guy!! This was really a great interaction.” – A.A.

It is because of excellent reviews like this that Lavsecco Steam Carpet Cleaning is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaner

We were excited to learn all about Lavsecco Steam Carpet Cleaning and how they have gotten where they are today, so we sat down with the owner, Anderson.

The first thing we wanted to know was what it is that makes Lavsecco Steam Carpet Cleaning stand apart from its competitors. Anderson told us about the detailed and thorough work they provide, saying:

“I just want to make sure that every person is satisfied. I might charge a little more, but that’s because I do an awesome job. I make sure that we pay attention to the details and make sure all the corners and floors aren’t damaged. I take my time and make sure that everything is perfect.”

We asked Anderson what the Lavsecco Steam Carpet Cleaning business mission is, or how they work to make the world a better place, and he said:

“I use green chemicals for our cleaning supplies. I also just try to go above and beyond for my customers and make sure everyone is satisfied.”

Building Success, Online And Off

Lavsecco Steam Carpet Cleaning has earned a fantastic reputation, so we asked Anderson how they have managed to grow their business and get their name out. We learned that he used to work for a marketing firm, so he knows a thing or two about how to get his company’s name in front of people. He told us that he does all of his own marketing, which includes using Facebook, Instagram, and Google.

There are many businesses out there that are looking to build as impressive a reputation as Lavsecco Steam Carpet Cleaning has managed to. We asked if Anderson could share any expert advice with these companies. Here’s what he had to say:

“Try and take the time to understand the customer and what they need. Make sure your customers are happy, and take care of them.”


Congratulations to Lavsecco Steam Carpet Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Anderson for taking the time to speak with us!

Oklahoma’s Top Rated Local® Carpet Cleaners Award Winner: KPA Carpet Cleaning Services

Top Rated Local® is pleased to announce that KPA Carpet Cleaning Services is an award winner for carpet cleaners in 2019.

If you are looking for a full-service carpet cleaning company that is known for their outstanding customer service, look no further than this award-winning company!

KPA Carpet Cleaning Services has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 99.40 and two 2019 Top Rated Local awards for ranking as one of the top 50 businesses and the number one carpet cleaner in Oklahoma!

Here’s just one of their many five-star reviews:

“[They have] very impressive service!! Our company’s carpet was terrible with all the traffic we see on a daily basis. The owner gave me a fair estimate and amazing customer service. We were blown away by the results.” – B.N.

It is because of excellent reviews like this that KPA Carpet Cleaning Services is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaning Company

We were excited to learn all about KPA Carpet Cleaning Services and how they have gotten where they are today, so we sat down with the owner, Michal. Michal told us that he is from Bulgaria and is living the American dream. He has succeeded because he is a hard worker and takes everything he does seriously.

The first thing we wanted to know was what it is that makes KPA Carpet Cleaning Services stand apart from its competitors. Michal told us that they are able to provide the entire flooring service, including certified carpet repair and restoration. All it takes is one phone call.

In business, they work to offer honesty and communication, and Michal said that their overall mission is to provide dependability and quality.

Building Success And Going The Extra Mile

There are many businesses out there that are looking to build as impressive a reputation as KPA Carpet Cleaning Services has managed to. We asked if Michal could share any expert advice with these companies. Here’s what he had to say:

“Love what you do, be honest, and go the extra mile.”


Congratulations to KPA Carpet Cleaning Services for being a 2019 Top Rated Local award winner, and special thanks to Michal for taking the time to speak with us!

Oklahoma’s Top Rated Local® Carpet Cleaners Award Winner: Quality Assurance Carpet Care

Top Rated Local® is pleased to announce that Quality Assurance Carpet Care is a 2019 award winner for carpet cleaners in Oklahoma!

If you’re looking for professional carpet cleaning at an affordable price, look no further than Quality Assurance Carpet Care.

Quality Assurance Carpet Care has received dozens of reviews with an average rating of 4.98 stars, earning them an extraordinary Rating Score™ of 97.80 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Oklahoma!

Here’s just one of their many five-star reviews:

“[I] had my furniture cleaned with this company today. [They offer] friendly service, reasonable pricing and quality work! [I] felt safe with Jeff in my home. He took great care with the chenille fabric on my couches and chairs. My furniture looks and smells fantastic. I am having him back to do my tile! I highly recommend this company. [I am] very pleased with his work!!” – Laura P.

Not Your Average Carpet Cleaning Company

We wanted to learn all about Quality Assurance Carpet Care and its impressive online reputation, so we took a few minutes to talk with the owner, Jeff Mann.

The first question we had for Jeff was what is it that sets Quality Assurance Carpet Care apart from their competition in Oklahoma. Jeff told us that he uses the best products available to ensure that his customers have the best results. Reliability and trust are things he prides himself on, and his customers know he will call them back. He shared that they specialize in pet deodorizers.

We also wanted to know what their mission is at Quality Assurance Carpet Care and how they work to make the world a better place. Here’s what Jeff had to say:

“We strive to meet your carpet, tile, upholstery and window cleaning needs with reliability, professionalism and excellence.”

Building Success Through Trust and Reliability

Jeff attributes Quality Assurance Carpet Care’s strong online reputation to their commitment to trust and reliability. Jeff returns phone calls and does his best to provide the best service. He stands behind his product and equipment; he knows it’s the best.

Outside of building a powerful online reputation, Quality Assurance Carpet Care has gotten their name out there by staying in contact with customers by sending thank you cards, birthday cards and service cards. Jeff regularly reminds his customers that he and his team are still around and thinking of them.

There are so many business owners out there looking to build the kind of online reputation Quality Assurance Carpet Care has. Here’s Jeff’s expert advice for them:

“Don’t worry so much about Google ranks, and try to make an online presence. Just be reliable, and listen to your customers and what they want. Referrals are your friends. Go with one customer, and work your way to everyone.”


Congratulations to the team at Quality Assurance Carpet Care for being a 2019 Top Rated Local award winner, and thank you so much, Jeff, for taking the time to speak with us!

We highly recommend Quality Assurance Carpet Care in Broken Arrow. Visit their website today!

Tennessee’s Top Rated Local® Carpet Cleaners Award Winner: TNT Chem Dry II

Top Rated Local® is pleased to announce that TNT Chem Dry II is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaning company that will get your grungiest, old carpets looking and smelling like new, look no further than this award-winning company!

TNT Chem Dry II has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.99 stars, earning them an impressive Rating Score™ of 97.93 and a 2019 Top Rated Local award for ranking as one of the top three carpet cleaners in Tennessee!

Here’s just one of their many five-star reviews:

“TNT Chem Dry II did a beautiful job cleaning the sofa. The sofa looked new and smelled wonderful. The technician was very professional and knowledgeable. The entire process took about a half hour. I would definitely recommend their service and plan to use them again when needed.” – H.V.

It is because of excellent reviews like this that TNT Chem Dry II is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaning Company

We were excited to learn all about TNT Chem Dry II and how they have gotten where they are today, so we sat down with the owner, Tim.

The first thing we wanted to know was what it is that makes TNT Chem Dry II stand apart from its competitors. Tim told us:

“We are a franchise, but we have been independently owned and operated since 2006. We only hire people who want to do a great job cleaning. We tell our staff to pretend this is their grandma’s house, and to not let grandma down. We treat everyone with the utmost respect.”

He said that people tend to have low expectations when it comes to the service industry, so they make it their mission to provide outstanding service, show up on time, and be the ultimate professionals.

He told us a bit about how he and his crew operate:

“I am an old-school guy, with an old-school mentality, and an old-school work ethic. I find guys that have that same kind of attitude.”

Building Success, Online And Off

TNT Chem Dry II has earned a fantastic reputation, so we asked Tim how they have managed to grow their business and get their name out. Tim told us that they use social media and will share their reviews on their social media pages. They also still get many new customers through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as TNT Chem Dry II has managed to. We asked if Tim could share any expert advice with these companies. Here’s what he had to say:

“This is a daily process. You cannot drop the ball at all. You have to work on your online reputation constantly. We can monitor our service and our techs. Bad feedback is just as valuable as the good if you address it properly.”

There is also some exciting news on the horizon for TNT Chem Dry! Tim told us:

“We will be celebrating the grand opening of our new rug cleaning facility this fall!”


Congratulations to TNT Chem Dry II for being a 2019 Top Rated Local award winner, and special thanks to Tim for taking the time to speak with us!

Maine’s Top Rated Local® Carpet Cleaners Award Winner: EnviroClean Floor Care & Restoration

Top Rated Local® is pleased to announce that EnviroClean Floor Care & Restoration is a 2019 award winner for carpet cleaners in Maine!

Whether your carpet is in need of its annual cleaning or you need help dealing with the damage from a flood or with mold removal, there’s no better company to turn to than EnviroClean Floor Care & Restoration.

EnviroClean Floor Care & Restoration has received dozens of reviews on three verified sites with an average rating of 4.65 stars, earning them an extraordinary Rating Score™ of 87.89 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Maine!

Here’s just one of their many five-star reviews:

“We had a wonderful experience working with the folks at EnviroClean. They are true professionals that go above and beyond. The service provided is exceptional, and my floors have never looked so clean. I highly recommend this company to anyone!” – Kelly F.

Not Your Average Carpet Cleaning Company

Doug Hayden, the President and owner of EnviroClean Floor Care & Restoration, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets EnviroClean Floor Care & Restoration apart from the many other carpet cleaning companies in Maine. Here’s Doug’s response:

“We are not a franchise; we are family owned and operated. We use the best of everything — equipment, techniques, chemicals and the best-trained technicians. We go above and beyond what other companies do.”

Doug went on to say:

“We are very well diversified and do a lot of aspects of restoration.”

Doug also shared the business’ motto with us, which is:

“The best service you’ve ever had, or it’s free.”

Building Success by Asking for Reviews

When we asked Doug about EnviroClean Floor Care & Restoration’s secret to such a strong online reputation, he said:

“We ask people to leave us reviews and make sure that, if people are pleased with our service, they can give us feedback.”

Outside of building the kind of online reputation any business owner would envy, EnviroClean Floor Care & Restoration has spread the word about who they are and what they do by keeping their website up to date, as well as through SEO (search engine optimization) and direct mail.

Clearly, Doug knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Just be unique; come up with your own ideas on how to make things better, and always take care of the client. Make sure you educate the client; a lot of people are not sure, and if you look online, you might get the wrong information.”


Congratulations to the team at EnviroClean Floor Care & Restoration for being a 2019 Top Rated Local award winner, and thank you so much, Doug, for taking the time to speak with us!

We highly recommend EnviroClean Floor Care & Restoration in Portland. Visit their website today!

Ohio’s Top Rated Local® Carpet Cleaners Award Winner: Quality Clean

Top Rated Local® is pleased to announce that Quality Clean is a 2019 award winner for carpet cleaners in Ohio!

If you’re looking for professional, affordable carpet cleaning solutions in northeast Ohio, there’s no better company to turn to than Quality Clean.

Quality Clean has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a fantastic Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“I have been having Quality Clean clean my carpets and couches for over five years. They even do my rental properties’ carpet, and each time, they do an amazing job! They can get out the toughest stains, leaving my furniture and carpets looking like they are brand new. The scheduling is great. They will accommodate my schedule when it is a good time for me. Van and his staff are professional and reliable.” – Kela P.

Not Your Average Carpet Cleaning Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Van Siatras, the owner of Quality Clean.

To kick off our conversation, we asked Van about what makes Quality Clean unique compared to the many other carpet cleaners in Ohio. Van told us that five key things set them apart:

  1. Their reputation
  2. The fact that they are one of the most experienced carpet cleaners in the country
  3. Their education and certification — they are adamant about keeping up with current processes and technology
  4. Their system, which is the most advanced in the market
  5. Their guarantee — “We guarantee they are going to be 100-percent satisfied, or they get their money back.”

We also asked Van about the Quality Clean mission and how they work to make the world a better place. Van shared with us that, when he founded Quality Clean in 2004, he did so with the intention to treat people how he would want to be treated and to be a company that takes care of their clients instead of trying to take advantage of them.

Building Success by Providing the Best Possible Customer Experience

Van credits Quality Clean’s strong online reputation to their commitment to providing the best customer service experience they can. They also recently started following up with clients and asking them to leave a review.

Outside of building a powerful online reputation, Quality Clean has grown through referral marketing, pay-per-click advertising on Google, Facebook ads and by marketing to current clients.

There are many business owners looking to grow their business and build their online reputation. Here’s Van’s expert advice for them:

“Treat people as you like to be treated; treat everybody’s home with the respect that you would want your home to be treated with.”


Congratulations to Quality Clean for being a 2019 Top Rated Local award winner, and thank you so much, Van, for taking the time to speak with us!

We highly recommend Quality Clean in Stow. Visit their website today!

Maine’s Top Rated Local® Carpet Cleaners Award Winner: Coastal Cleaning Systems

Top Rated Local® is pleased to announce that Coastal Cleaning Systems is the number one carpet cleaning company in all of Maine for 2019!

For carpet cleaning solutions you can rely on, there’s no better company to turn to than Coastal Cleaning Systems in Bar Harbor.

Coastal Cleaning Systems has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 96.00 and a 2019 Top Rated Local award for being ranked the number one carpet cleaner in all of Maine!

Here’s just one of their many five-star reviews:

“Sean and Coastal Cleaning Systems have been taking care of my home and rental properties for years. He has taken care of all our carpet, upholstery and hard floors. He is readily available to take care of any emergency issues and is very fair in his pricing. He would be a good company to have for anyone who has rental properties.” – John C.

Not Your Average Carpet Cleaning Company

We wanted to know what makes Maine’s number one carpet cleaning company so special, so we took a few minutes to talk with the owner, Sean Qualls.

The first question we had for Sean was what makes Coastal Cleaning Systems unique compared to their competition in Maine. Sean told us that what sets them apart is that they exclusively use low-moisture carpet cleaning, which dries fast with no off-gassing and cleans extraordinarily well. The system they use is much more efficient, and they do a lot of work for hotels.

We also asked Sean about Coastal Cleaning Systems’ mission and how they work to make the world a better place. Here’s his response:

“Our mission is to do the job right the first time.”

Building Success by Showing up on Time and Doing the Best Possible Job

When we asked Sean what their secret is to such a strong online reputation at Coastal Cleaning Systems, he attributed it to the fact that they always show up on time and when they say they will, they don’t waste their time, they take things seriously and they do the best job they possibly can.

Sean went on to tell us that he and his team work toward getting reviews on Google.

Every business owner wants to grow their business and build their online reputation the way Coastal Cleaning Systems has. Here’s Sean’s advice for them:

“Motivate your customers to write online reviews. Feature your work on YouTube. Put in the tagline what you’re doing and where you’re doing it.”


Congratulations to the team at Coastal Cleaning Systems for being a 2019 Top Rated Local award winner, and thank you so much, Sean, for taking the time to speak with us!

We highly recommend Coastal Cleaning Systems in Bar Harbor. Visit their website today!

Maine’s Top Rated Local® Carpet Cleaners Award Winner: Res/Comm Carpet Cleaning

Top Rated Local® is pleased to announce that Res/Comm Carpet Cleaning is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaning company that will get your carpets looking like new, look no further than this award-winning company!

Res/Comm Carpet Cleaning has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.94 stars, earning them an impressive Rating Score™ of 89.35 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Maine!

Here’s just one of their many five-star reviews:

“Doug was great! He answered his phone immediately and was available on short notice. He steam cleaned my 30+-year-old carpets, and they’ve never looked so good! I will be hiring him again!!” – S.R.

It is because of excellent reviews like this that Res/Comm Carpet Cleaning is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaning Company

We were excited to learn all about Res/Comm Carpet Cleaning and how they have gotten where they are today, so we sat down with the owner, Douglas.

The first thing we wanted to know was what it is that makes Res/Comm Carpet Cleaning stand apart from its competitors. Douglas let us know that Res/Comm is a family-owned business that has been serving the community for 35 years. They have great experience and do great work. When you hire Res/Comm, you know that you’re hiring a hometown guy who is invested in cleaning up the town. This company is also committed to giving back to the town they love so much, and are always looking for ways to support local organizations.

Building Success By Working Hard

Res/Comm Carpet Cleaning has earned a fantastic reputation, both online, and off, so we were eager to hear about what they have done to grow their business. Douglas told us that word of mouth has been the biggest benefactor to their success.

There are many businesses out there that are looking to build as impressive a reputation as Res/Comm Carpet Cleaning has managed to. We asked if Douglas could share any expert advice with these companies. Here’s what he had to say:

“Focus on the work you do.”


Congratulations to Res/Comm Carpet Cleaning for being a 2019 Top Rated Local award winner, and special thanks to Douglas for taking the time to speak with us!