Florida’s Top Rated Local® Computer IT Services Award Winner: RNR Computers

Top Rated Local® is pleased to announce that RNR Computers is an award winner for computer IT services in 2019.

If you are looking for a trusted computer IT service company in Palm Bay, look no further than this award-winning company!

RNR Computers has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top five computer IT services in Florida!

Here’s just one of their many five-star reviews:

“I have taken two laptops to their office to get them fixed. They are very professional, caring, friendly, and understanding people. They explained what was wrong with each computer. I have recommended several of my friends to them, and they were happy with them as well. I will not go back to the other company that I have used in the past.” – J.B.

It is because of excellent reviews like this that RNR Computers is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer Service Company

We were excited to learn all about RNR Computers and how they have gotten where they are today, so we sat down with one of the owners of the shop, Davita Owens.

The first thing we wanted to know was what it is that makes RNR Computers stand apart from its competitors. Davita told us that they focus on providing awesome customer service, even long after the job is done. They follow-up on every project after two weeks, and then again after three months, just to make sure everything is okay. They even provide a 30-day warranty on tech repairs and a lifetime warranty on phone repairs.

We asked Davita about the RNR Computers business mission, and she told us:

“Our mission is to provide excellent customer service and good quality repairs for any electronic device at affordable prices.”

Building Success, Online And Off

RNR Computers has earned a fantastic reputation, so we asked Davita how they have managed to grow their business and get such great reviews. She said that, after the repair, they will ask their customers if they would leave them a review, and most of them do!

In addition to building the kind of online reputation that any small business would envy, RNR Computers has spread the word about who they are and what they do by using resources, like Google and Facebook, as well as their website. They also do community outreach, mostly to local schools.

There are many businesses out there that are looking to build as impressive a reputation as RNR Computers has managed to. We asked if Davita could share any expert advice with these companies. Here’s what she had to say:

“Know your business and what you are selling; educate yourself so you have the right tools, and focus on keeping the customer happy.”

Davita concluded our chat with this touching sentiment:

“Thank you to all of our customers who come to RNR Computer Repair!”


Congratulations to RNR Computers for being a 2019 Top Rated Local award winner, and special thanks to Davita for taking the time to speak with us!

Vermont’s Top Rated Local® Computer IT Services Award Winner: Tech Medic Middlebury

Top Rated Local® is pleased to announce that Tech Medic Middlebury is an award winner for computer IT services in 2019.

If you are looking for a reliable computer IT service company, look no further than this award-winning company!

Tech Medic Middlebury has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 95.53 and a 2019 Top Rated Local award for ranking as one of the top three computer IT service companies in Vermont!

Here’s just one of their many five-star reviews:

“They provide amazing customer service! They have replaced my phone battery, fixed a big piece of hardware on my computer, and today, when I was in a panic because I had left my computer charger somewhere, they went in the back, searched through their extras, and lent me one for the day. We are so lucky to have this great business here.” – S.K.

It is because of excellent reviews like this that Tech Medic Middlebury is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Tech Medic Middlebury and how they have gotten where they are today, so we sat down with the owner, Theresa McDonough.

The first thing we wanted to know was what it is that makes Tech Medic Middlebury stand apart from its competitors. Theresa said that they really know their customers and care about keeping devices running and out of landfills. They have invested in their business and even own the building they are in!

“We believe in providing customers the best repairs with the best parts for the best price. You shouldn’t have to lose touch with what matters due to a broken phone.”

Building Success By Offering Excellent Service

Tech Medic Middlebury has earned a fantastic reputation, so we asked Theresa how they have managed to grow their business and get their name out. She said:

“People are leaving us reviews on their own. We get to know our customers because we are one of the few repair places in our area.”

In addition to building the kind of online reputation that any small business would envy, Tech Medic Middlebury has spread the word about who they are and what they do through word of mouth and thanks to repeat business.

There are many businesses out there that are looking to build as impressive a reputation as Tech Medic Middlebury has managed to. We asked if Theresa could share any expert advice with these companies. Here’s what she had to say:

“Stay organized, have processes in place, and follow through. Open communication with customers is very important.”

Theresa also shared the exciting news that Tech Medic Middlebury will appear in a CBS News segment on the Right To Repair bill in the near future, so keep an eye out for that!


Congratulations to Tech Medic Middlebury for being a 2019 Top Rated Local award winner, and special thanks to Theresa for taking the time to speak with us!

Kentucky’s Top Rated Local® Computer IT Services Award Winner: A-Plus Shacklette’s Computer Repair

Top Rated Local® is pleased to announce that A-Plus Shacklette’s Computer Repair is a 2019 award winner for computer IT services in Kentucky!

When it comes to computer repair in Louisville, there’s no better company to rely on than A-Plus Shacklette’s Computer Repair.

A-Plus Shacklette’s Computer Repair has received almost 200 reviews on three verified sites with an average rating of 4.98 stars, earning it an incredible Rating Score™ of 95.80 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Kentucky!

Here’s just one of its many five-star reviews:

“Warren did an amazing job. I had a laptop that was very slow. He installed a New Solid State hard drive, and it is running great. I really appreciate his work and expertise. He was very fast and answered all of my questions. I highly recommend his services.” – Kathy T.

Not Your Average Computer IT Service

Warren Shacklette, the owner of A-Plus Shacklette’s Computer Repair, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets A-Plus Shacklette’s Computer Repair apart from the many other computer IT services in Kentucky. Warren pointed to his availability and flexibility, and said:

“I am usually available during off-hours, and I can work at all times. I am mobile as well.”

Warren went on to tell us that he’s helped 10,000 clients so far!

We also wanted to know why Warren does what he does at A-Plus Shacklette’s Computer Repair and how he works to make the world a better place. Here’s what Warren had to say:

“[My mission is] to repair computers, to make sure all computer questions are answered, to make it simple and quick, and to make the whole experience an easy process.”

Building Success Through Good Service and Attention

When we asked Warren about A-Plus Shacklette’s Computer Repair’s secret to such a strong online reputation, he said:

“I give them good service and good attention, and I make sure that I’m on top of it.”

Outside of building the kind of online reputation any business owner would envy, A-Plus Shacklette’s Computer Repair has spread the word about who they are and what they do via online advertising through Google and lead generation through HomeAdvisor. Warren said that he also still gets a little bit of business from the phone book.

Clearly, Warren knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“There is customer service, and there is technical advice. You want to give good service and be very accommodating to people. I am learning as I go, but the SEO (search engine optimization) factors are really important. You have to know the ins and out of the internet. Give good customer service, and be as straightforward with them as possible. Each customer is extremely important. It all evens out.”


Congratulations to A-Plus Shacklette’s Computer Repair for being a 2019 Top Rated Local award winner, and thank you so much, Warren, for taking the time to speak with us!

We highly recommend A-Plus Shacklette’s Computer Repair in Louisville. Visit their website today!

New York’s Top Rated Local® Computer IT Services Award Winner: Doctor Computers

Top Rated Local® is pleased to announce that Doctor Computers is a 2019 award winner for computer IT services in New York!

When you need professional, reliable computer support in Staten Island, you need Doctor Computers.

Doctor Computers has received dozens of reviews with an average rating of 4.73 stars, earning them a wonderful Rating Score™ of 96.31 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of New York!

Here’s just one of their many five-star reviews:

“I came into Doctor Computers to fix my laptop, and I had an awesome experience. Joe was very helpful. He knew right away what the problem was. I saved $20 dollars because Joe went online and bought the cheapest piece my laptop needed while still making sure it was a good piece for my laptop. He made me feel comfortable, and now my computer works like new!!!!!” – Brandon C.

Not Your Average Computer Support Company

We wanted to learn all about Doctor Computers and its impressive online reputation, so we took a few minutes to talk with the President, Joe.

The first question we had for Joe was what is it that sets Doctor Computers apart from their competition in New York. Joe told us that they offer free house calls, as well as free diagnostics and price quotes in Staten Island.

We also wanted to know what their mission is at Doctor Computers and how they work to make the world a better place. Joe shared that their mission is to treat everyone the same, to always be honest and to provide good, quality service.

Joe went on to say:

“I am very involved in the community and work for a lot of charities. I do a lot of business in our area, and I repair computers and donate them to local rabbis and non-profits.”

Building Success by Treating Customers Like Family

Joe attributes Doctor Computers’ strong online reputation to their commitment to always being genuine, honest and transparent, and to always treating their customers like family.

Outside of building a powerful online reputation, Doctor Computers has gotten their name out there through social media and Craigslist, but most of their business comes from word of mouth:

“If someone is happy with you, they will refer someone else to you.”

There are so many business owners out there looking to build the kind of online reputation Doctor Computers has. Here’s Joe’s expert advice for them:

“Be good at what you do. Competition is a healthy thing.”

Joe ended our conversation by thanking the Staten Island community for their support.


Congratulations to the team at Doctor Computers for being a 2019 Top Rated Local award winner, and thank you so much, Joe, for taking the time to speak with us!

We highly recommend Doctor Computers in Staten Island. Visit their website today!

Colorado’s Top Rated Local® Computer IT Services Award Winner: Edge Computer Repair

Top Rated Local® is pleased to announce that Edge Computer Repair is a 2019 award winner for computer IT services in Colorado!

Whether you have a software or a hardware issue, Edge Computer Repair in Fort Collins is the company to turn to.

Edge Computer Repair has received more than 150 reviews on four verified sites with an average rating of 4.88 stars, earning them an incredible Rating Score™ of 96.85 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Colorado!

Here’s just one of their many five-star reviews:

“Thank you, Edge Computer Repair, for critical data and software recover after my hard drive crashed. As a teacher and a student in graduate school, I appreciate their attention to detail in restoring my information. And now I know to make a regular image of my hard drive, besides backing files up, too! Kudos to you and your company.” – Elizabeth B.

Not Your Average Computer Repair Company

Sam, the owner of Edge Computer Repair, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Edge Computer Repair apart from the many other computer repair companies in Colorado. Here’s Sam’s response:

“I set clear-cut expectations from the very beginning, and I always make sure clear-cut costs and prices are set. When I check someone in, we will inform them of all the possible issues and all of the costs that could be associated. We offer complete transparency. We are the only place in probably 50 miles that does true data recovery. If the drive has physical damage, others won’t do it. We intervene mechanically with the drives. We work for some large corporations, too.”

Sam went on to say:

“I really appreciate solving challenging repairs and data recoveries. I like a challenge and being able to solve a problem. Each data recovery has its own sort of personality, and the challenging cases are very exciting and satisfying! I am the owner, and I handle the data recovery and the advanced component computer repair. We are not just a computer recovery shop; we do advanced, component-level, complex repairs. I’ve got a background in electrical engineering and technology. I participate in a few data recovery forums and keep in touch with a handful of other owners, and we all help each other out.”

We also wanted to know why they do what they do at Edge Computer Repair and how they work to make the world a better place. Here’s what Sam had to say:

“We service everything that can possibly go wrong with your computer.”

Building Success by Asking for Feedback

When we asked Sam about Edge Computer Repair’s secret to such a strong online reputation, he told us that it means a lot to him that they don’t have unhappy customers. Sam will often tell customers that have expressed satisfaction with their service how much Google reviews help them out, and if the customer has any issues, they are invited to contact the Edge Computer Repair team right away. Most importantly, they always maintain open lines of communication with their customers and never do work they aren’t authorized to do.

Sam went on to tell us that Edge Computer Repair started getting more and more recognition after they started generating Google reviews.

Clearly, Sam knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Make sure you set the right expectations with your customer and deliver on your word. Understand the problem, and explain what needs to be done and how much it costs. Make sure that you end up with a happy customer, whatever you have to do. Sometimes, you may need to go above and beyond.”


Congratulations to the team at Edge Computer Repair for being a 2019 Top Rated Local award winner, and thank you so much, Sam, for taking the time to speak with us!

We highly recommend Edge Computer Repair in Fort Collins. Visit their website today!

Rhode Island’s Top Rated Local® Computer IT Services Award Winner: Sharp Solutions

Top Rated Local® is pleased to announce that Sharp Solutions is a 2019 award winner for computer IT services in Rhode Island!

From PC and Mac repair to cell phone and tablet repair, Sharp Solutions in Cumberland has what it takes to meet your needs.

Sharp Solutions has received dozens of reviews with an average rating of 4.78 stars, earning them a fantastic Rating Score™ of 94.78 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Rhode Island!

Here’s just one of the many five-star reviews that got them there:

“I had an iPhone 6s that stopped working for no apparent reason. They took a look at it and informed me of the issue and what caused it. Instead of the usual robbery scam that other places love to pull, they showed me exactly what happened. They also let me know that it wasn’t worth fixing and to just get a new phone. Who says there’s no such thing as an honest salesman? A five-star rating isn’t enough; I give you guys a 10!” – J.A.

Not Your Average Computer Repair Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Andrew Sharp and Nicholas Habib, the owners of Sharp Solutions.

To kick off our conversation, we asked Andrew and Nicholas about what it is that makes Sharp Solutions unique compared to the many other computer repair companies in Rhode Island. Andrew and Nicholas told us:

“We are personable, and we are honest. If a device isn’t worth fixing, we will tell you. If we can’t do something, or have time, we know somebody who can. We are not all about the upsell; we are about making the customer happy. We are here for the long haul. Sometimes, we could make a buck, but we will offer a customer something that actually fits their needs. We do repairs that nobody else will even touch. If it has a circuit board, we will fix it. We have to stay up on technology constantly.”

They went on to add:

“We have a combined 45 years of experience, and we have been in business for more than two years. We support a lot of local businesses, including providing on-call tech support for them, as well as server builds, database management and security camera installs. We work with smaller companies that larger companies don’t want to work with.”

We also asked Andrew and Nicholas about the Sharp Solutions mission and how they work to make the world a better place. Here’s Andrew and Nicholas’ response:

“We offer free consultations for the entire community. We do quick repairs mostly for free. We take old electronics in for free and dispose of them.”

Building Success by Treating People Like People

Andrew and Nicholas credit Sharp Solutions’ strong online reputation to the simple fact that they treat people like people:

“We just ask our customers that, if they like the service, to review us. The secret is to treat people like people. We speak to customers in a language they can understand.”

Outside of building a powerful online reputation, Sharp Solutions has grown through local advertising, occasional videos on YouTube and social media ads.

There are many business owners looking to grow their business and build their online reputation. Here’s Andrew and Nicholas’s expert advice for them:

“Be honest with people, and have more money than you think you need to start it.”


Congratulations to Sharp Solutions for being a 2019 Top Rated Local award winner, and thank you so much, Andrew and Nicholas, for taking the time to speak with us!

We highly recommend Sharp Solutions in Cumberland. Visit their website today!

Colorado’s Top Rated Local® Computer IT Services Award Winner: Fallen Apples Mac Repair

Top Rated Local® is pleased to announce that Fallen Apples Mac Repair is a 2019 award winner for computer IT services in Colorado!

When it comes to Mac repair, you won’t find a better solution in Denver than Fallen Apples Mac Repair.

Fallen Apples Mac Repair has received almost 150 reviews on three verified sites with a perfect average rating of 5.00 stars, earning them an outstanding Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Colorado!

Here’s just one of their many five-star reviews:

“I was referred to Fallen Apples Mac Repair by a relative after a failed OS upgrade due to a hardware issue. Caleb was great to work with [and provided a] quick diagnosis. [He was] upfront and accurate on his estimate to replace the failing hard drive, move all the data over and complete the OS upgrade I had started. I’m very happy to have found this company and encourage anyone in Thornton with a Mac to patronize this local business!” – Jay T.

Not Your Average Computer Repair Company

Caleb Baker, the owner of Fallen Apples Mac Repair, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Fallen Apples Mac Repair apart from the many other computer IT services in Colorado. Caleb told us that he tries to be personable, understanding and empathetic towards people’s situations. It’s easy for technical people to be very technical, but it’s often difficult for customers to relate. He tries to not give customers computer tech jargon but ensures that they understand what’s needed.

Caleb went on to tell us that Fallen Apples Mac Repair is very flexible and affordable.

We also wanted to know why they do what they do at Fallen Apples Mac Repair and how they work to make the world a better place. Caleb shared with us that they give back by making connections throughout the community, including with local businesses and schools.

Building Success by Following Up

When we asked Caleb about Fallen Apples Mac Repair’s secret to such a strong online reputation, he told us that they always follow up with their customers for feedback about what they did right or wrong. They always want to know how they did and are always working to make sure that their customers are happy.

Outside of building the kind of online reputation any business owner would envy, Fallen Apples Mac Repair has spread the word about who they are and what they do through online marketing, marketing events and blogging.

Clearly, Caleb knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other computer IT services out there:

“Let your clients know that you understand their problem, and don’t BS them. Always communicate, and make sure that your client is on the same page.”


Congratulations to the team at Fallen Apples Mac Repair for being a 2019 Top Rated Local award winner, and thank you so much, Caleb, for taking the time to speak with us!

We highly recommend Fallen Apples Mac Repair in Denver. Visit their website today!

Oklahoma’s Top Rated Local® Computer IT Services Award Winner: Computer Zone Inc.

Top Rated Local® is pleased to announce that Computer Zone Inc. is a 2019 award winner for computer IT services in Oklahoma!

From data recovery to virus repair, Computer Zone Inc. is your go-to computer IT service in Edmond.

Computer Zone Inc. has received more than 100 reviews with an impeccable average rating of 5.00 stars, earning them a superb Rating Score™ of 99.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Oklahoma!

Here’s just one of their many five-star reviews:

“Matt was able to diagnose why my Apple had crashed and kindly explained what all my options were, both for keeping my Apple and getting a PC, as well as estimating how long the fixes to the Apple would last before I needed a replacement. Then, they were kind enough to patiently hold onto the Apple while I went through the process of getting a new computer and transferred my files over for me. If only getting the new one had been as painless as working with Computer Zone!” – Jennifer B.

Not Your Average Computer Services Company

We wanted to learn all about Computer Zone Inc. and its impressive online reputation, so we took a few minutes to talk with the President, Wayne Hing.

The first question we had for Wayne was what is it that sets Computer Zone Inc. apart from their competition in Oklahoma. Here’s Wayne’s response:

“We have been in this business for almost 25 years and are operated by the same owner and a tech team with integrity. We don’t have any salespeople here trying to upsell you things you don’t need. We warranty our work for 30 days, so customers have enough time to verify our work otherwise; we will make it right or they’ll get their MONEY BACK. The customer has nothing to lose for using our service.”

We also wanted to know what their mission is at Computer Zone Inc. and how they work to make the world a better place. Here’s what Wayne had to say:

“At Computer Zone, our mission has been the same since 1996, which is to provide affordable and dependable computer services. We believe in providing upfront and transparent pricing, and we take responsibility when we don’t perform our service as promised; therefore, there’s no charge.”

Building Success by Making Customers Happy

Wayne attributes Computer Zone Inc.’s strong online reputation to their commitment to making their customers happy. Wayne added:

“We will double our service warranty from 30 days to 60 days for customers who leave us feedback.”

Outside of building a powerful online reputation, Computer Zone Inc. has gotten their name out there through word of mouth, which says something about the kind of service they offer.

There are so many business owners out there looking to build the kind of online reputation Computer Zone Inc. has. Here’s Wayne’s expert advice for them:

“Be honest; do good work; stand behind your work, and good things will come to you.”

Wayne ended our conversation with this sentiment:

“We understand that our customers have a world full of choices. We would like to thank them for selecting us!!”


Congratulations to the team at Computer Zone Inc. for being a 2019 Top Rated Local award winner, and thank you so much, Wayne, for taking the time to speak with us!

We highly recommend Computer Zone Inc. in Edmond. Visit their website today!

New York’s Top Rated Local® Computer IT Services Award Winner: MM Tech Doctor Computer Repair

Top Rated Local® is pleased to announce that MM Tech Doctor Computer Repair is an award winner for computer IT services in 2019.

If you are in need of data recovery, computer repair, networking, or more, look no further than this award-winning company!

MM Tech Doctor Computer Repair has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 95.51 and a 2019 Top Rated Local award for ranking as one of the top five computer IT services in New York!

Here’s just one of their many five-star reviews:

“I highly recommend them! Manny was able to diagnose and fix a laptop that I was pretty sure was never going to work well again. He’s extremely knowledgeable, reasonably priced, and personable. I would absolutely go to him again.” – B.H.

It is because of excellent reviews like this that MM Tech Doctor Computer Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about MM Tech Doctor Computer Repair and how they have gotten where they are today, so we sat down with the owner, Manny Marji.

The first thing we wanted to know was what it is that makes MM Tech Doctor Computer Repair stand apart from its competitors. Manny told us that the biggest thing is his dedication to honesty and transparency. He told us:

“I show clients the work I do. I take pictures and show the client the work I’ve done. I give them tips on prevention and maintenance. I keep in touch with clients and keep them updated. I don’t try to oversell them. I let them test the machine and spend time on it before they take it back home.”

When a client calls, Manny tells them his plan of attack, how long it will take, and how much it will cost.

Manny told us that he is happy to work on your personal laptop or computer, as well as to do work for businesses.

Building Success And Asking For Feedback

MM Tech Doctor Computer Repair has earned a fantastic reputation, so we asked Manny how they have managed to grow their business and get their name out. He told us that he always asks his happy customers to send referrals his way. When it comes to his amazing online reviews, he told us that he always asks his clients for suggestions to improve his business and services.

There are many businesses out there that are looking to build as impressive a reputation as MM Tech Doctor Computer Repair has managed to. We asked if Manny could share any expert advice with these companies. Here’s what he had to say:

“The first year is the hardest year, and it might even be the first two years… Do what you say you’re gonna do, even if you’re losing time and money. Show people that you can provide a good service so that you get good reviews and ratings.”


Congratulations to MM Tech Doctor Computer Repair for being a 2019 Top Rated Local award winner, and special thanks to Manny for taking the time to speak with us!

New Hampshire’s Top Rated Local® Computer IT Services Award Winner: Geek To You

Top Rated Local® is pleased to announce that Geek To You is an award winner for computer IT services in 2019.

For all of your computer repair and IT needs in the Newmarket area, look no further than this award-winning company!

Geek To You has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.66 stars, earning them an impressive Rating Score™ of 96.57 and a 2019 Top Rated Local award for ranking as one of the top three computer IT services in New Hampshire!

Here’s just one of their many five-star reviews:

“I would recommend this business. I am very pleased with their service, professionalism, and friendly manner. I was not expecting my laptop to be fixed so quickly or for such a very fair price. I would do business with them again.” – J.O.

It is because of excellent reviews like this that Geek To You is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about Geek To You and how they have gotten where they are today, so we sat down with the General Manager, Dominique Parke.

The first thing we wanted to know was what it is that makes Geek To You stand apart from its competitors. Dominique told us about their longevity and local connection, saying:

“We are a New Hampshire-based and grown organization with an established presence in Newmarket New Hampshire. We are friendly, solutions-based, and proactive in our approach to technology.
A key feature of ours is longevity. The customers know who they are working with when they reach out to us. Our primary technician is Jennifer, who has been with us for many years. We have some customers who will only talk to her because they have history.”

Dominique went on to tell us about the importance of representation in the workplace. She said:

“Our strong female presence at Geek To You has recently become something that unexpectedly boosted our reputation with many customers. We are often told by women that they really enjoy coming in and seeing women working in the tech industry. They are freer with their questions and concerns. It is still rare in this industry to see a woman running the day-to-day operations and overseeing the work in a computer and technology services organization.”

We asked Dominique about the Geek To You business mission, and she said:

“This is something that we take very seriously. Our vision is to have a world where we can focus on the customers’ technology, so they, in turn, can better focus on what’s important to them. Our mission is to demonstrate a commitment to the community by providing synergy and confidence in technology, to be ethical in all our decisions and IT solutions, to deliver an exceptional out-source IT solution, reducing the need for in-house staff, and to streamline ongoing maintenance with a reduced need for on-site visits.”

Building Success Through Referrals And Networking

In addition to building the kind of online reputation that any small business would envy, Geek To You has spread the word about who they are and what they do, mostly through referrals. Dominique told us:

“We foster positive relationships with our current customer base. By networking with our customers and obtaining their one-to-one referrals, we can continue to grow and provide a service to others. These personal connections foster trust from the beginning when we discuss how Geek To You has worked with the referee’s friend, family member, co-worker, or partner.
When our business customers provide referrals, we can reach out to similar organizations and show how we’ve helped other similar companies.”

There are many businesses out there that are looking to build as impressive a reputation as Geek To You has managed to. We asked if Dominique could share any expert advice with these companies. Here’s what she had to say:

“It’s about networking. It’s about people. You can have all the infrastructure in the world, but if you don’t know how to talk and interact with people, you’re not going to grow at all. Nobody puts the effort in to leave positive reviews or recommend us to their friends and family if we haven’t taken care of their needs or made a personal connection with a lasting impression. This focus on people is what fosters our continued growth, both online and in-person. I can’t wait to see what new organizations and people we connect with over the next year.”


Congratulations to Geek To You for being a 2019 Top Rated Local award winner, and special thanks to Dominique for taking the time to speak with us!