Category: Flooring Contractor

Indiana’s Top Rated Local® Flooring Contractors Award Winner: Brothers Floor Covering, Inc.

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Brothers Floor Covering, Inc. is an award winner for flooring contractors in 2019.

If you are looking for a fantastic, family-run flooring contracting company, look no further than this award-winning company!

Brothers Floor Covering, Inc. has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.97 stars, earning them an impressive Rating Score™ of 99.66 and a 2019 Top Rated Local award for ranking as one of the top three flooring contractors in Indiana!

Here’s just one of their many five-star reviews:

“Everyone says there is no customer service these days. Well, that’s not true. Recently, I had hardwood floors installed throughout my new house. I was on a really tight time frame and only had a week before move-in date. This was no problem for Brothers Floor Covering in Broad Ripple. They got the flooring, and beautifully laid the floors throughout the house in three days. I love my floors. I love Brothers Floor Covering, and so will you.” – P.K.

It is because of excellent reviews like this that Brothers Floor Covering, Inc. is now able to call themselves a Top Rated Local award winner!

Not Your Average Floor Contracting Company

We were excited to learn all about Brothers Floor Covering, Inc. and how they have gotten where they are today, so we sat down with the owner, Greg Hill, who has been in the flooring business for 67 years.

The first thing we wanted to know was what it is that makes Brothers Floor Covering, Inc. stand apart from its competitors. Greg said that they take a lot of pride in their company and in the work they do. They focus on developing friendships with their customers and providing unmatched customer service.

Brothers Floor Covering, Inc. is a family-run business, and Greg also spoke highly of his staff, Chuck, and of his son and daughter, Andrew and Jessica. He said that Andrew has truly made an impact in this company in the last five years.

We asked Greg what the Brothers Floor Covering, Inc. business mission is, or how they work to make the world a better place, and he said:

“Our mission is to build a company that is socially and environmentally responsible.”

Building Success, Online And Off

Brothers Floor Covering, Inc. has managed to earn a marvelous reputation, so we asked Greg what they have done to market and grow their business. He said that word of mouth still accounts for a lot of their business, but that they also use ads on the radio and Angie’s List. They also have a marketing person who is in charge of their social media.

There are many businesses out there that are looking to build as impressive a reputation as Brothers Floor Covering, Inc. has managed to. We asked if Greg could share any expert advice with these companies. Here’s what he had to say:

“You need to have patience and customer service.”

Congratulations to Brothers Floor Covering, Inc. for being a 2019 Top Rated Local award winner, and special thanks to Greg for taking the time to speak with us!

Pennsylvania’s Top Rated Local® Flooring Contractors Award Winner: Philadelphia Flooring Solutions

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Philadelphia Flooring Solutions is a 2019 award winner for flooring contractors in Pennsylvania!

From luxury vinyl planks and wood flooring to ceramic flooring and carpeting, Philadelphia Flooring Solutions has what it takes to meet all of your flooring needs.

Philadelphia Flooring Solutions has received dozens of reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them a magnificent Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking among the top five flooring contractors in all of Pennsylvania!

Here’s just one of their many five-star reviews:

“My husband contacted Philadelphia Flooring Solutions for a quote to carpet our basement because of their reputation on previous reviews, and they did not disappoint! From the quick, in-home estimate to the installation that they were able to move for us because other parts of the project we’re running behind on our end, we were pleased with the experience. We love our basement floors and are happy with how great they did, even with our wonky South Philly basement. We will definitely use them for projects in the future.” – Tiffany K.

A One-of-a-Kind Flooring Company’s Secret to a Strong Online Reputation

Philadelphia Flooring Solutions has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Wilson Velez.

The first thing we wanted to know was what makes Philadelphia Flooring Solutions unique compared to the many other flooring companies in Pennsylvania. Wilson told us:

“This company was built upon pro installers and experience. This company started with having the mind of how an installer should perform and how flooring should be sold. Our experience in the field allows us to be different than most of the companies. It’s not opening a store and hoping all goes well. It’s more about our experience prior to what we do and what we have…”

When we asked what the secret is to such a solid online reputation at Philadelphia Flooring Solutions, Wilson pointed to the fact that they truly care about their customers and give them what they need:

“First, it’s the fact that we care about the customers and give them what they need instead of what we think we should charge. It doesn’t matter about the pricing, it’s about what we believe is going to work in the long-term for the customer. Second, it’s our customer service. Third, it’s the installers themselves who specialize in what they do… Fourth, it’s understanding the new market. It’s not just opening a store and just hoping people walk in. It’s more than an online thing; it’s showing and teaching customers what we do and why this kind of flooring is the right option. It’s more of teaching them more about the industry before they pay, so they are aware of what they are paying for instead of showing them nice colors and trying to make a sale. That’s actually been our success in this company — actually worrying about and actually caring about our customers and what purchases they make in the long run for their homes, so they can be happy.”

Making the World a Better Place With Flooring That Looks Good

We also wanted to know what their mission is at Philadelphia Flooring Solutions and how they work to make the world a better place. Wilson shared with us that they make the world a better place by providing clients with flooring that looks good, which helps them feel better when they come home:

“It makes us kind of happy, because at the end of the road, they feel better in their home because it looks more modern and nicer.”

Outside of building a powerful online reputation, Philadelphia Flooring Solutions has grown thanks to their reputation offline for doing great projects.

It’s clear that Wilson knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“One, understand what the new market is about, and understand what people are looking for and what they want to see. Two, work with the right online company and make sure you have the products the customers need. Just show them what you do, be truthful about you do, and put the best products out there. Do a heck of a job and try to get reviews from the customers about how you perform, and you should be OK.”

Congratulations to the team at Philadelphia Flooring Solutions for being a 2019 Top Rated Local award winner!

We highly recommend Philadelphia Flooring Solutions. Visit their website today!

Maine’s Top Rated Local® Flooring Contractors Award Winner: Capozza Tile & Floor Covering Center

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Capozza Tile & Floor Covering Center is an award winner for flooring contractors in 2019.

If you are looking for a highly rated flooring contractor in Portland, look no further than this award-winning company!

Capozza Tile & Floor Covering Center has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.77 stars, earning them an impressive Rating Score™ of 95.74 and a 2019 Top Rated Local award for ranking as the number one flooring contractor in Maine!

Here’s just one of their many five-star reviews:

“They have a very friendly and knowledgeable staff, and great selections for all kinds of flooring.” – T.R.

It is because of excellent reviews like this that Capozza Tile & Floor Covering Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Flooring Company

We were excited to learn all about Capozza Tile & Floor Covering Center and how they have gotten where they are today, so we sat down with their PR Coordinator, Theresa Rosmus.

The first thing we wanted to know was what it is that makes Capozza Tile & Floor Covering Center stand apart from its competitors. We learned that they are a family-owned business that has been around for 45 years. They work with both commercial and residential projects, and have established special branches that focus on tile and concrete flooring. Theresa said:

“No matter what your style is, we have you covered.”

She went on to tell us about their incredible commitment to their customers, saying:

“Anybody can sell flooring, but what makes us different is our customer service. We are here all the time and put our customers first, whether they’re spending one dollar or one million dollars, they are all the same to us. We pride ourselves on our values and our commitment to community, and we hope that shines through.”

Building Success And Giving Back

Capozza Tile & Floor Covering Center has earned a fantastic reputation, so we were excited to know what they’ve done to get their name out and grow their business. Theresa said that word of mouth has been huge for them, as has networking with vendors in the design and building communities.

Capozza Tile & Floor Covering Center has also gained some recognition for their dedication to their community. Theresa shared that their philanthropic vision is focused on family, in particular, children, who they help by supporting organizations for at-risk or sick children. They also support local childrens’ football and baseball teams. The Capozza family stays involved in the community by volunteering, hosting fundraisers, and serving on the board of several organizations.

There are many businesses out there that are looking to build as impressive a reputation as Capozza Tile & Floor Covering Center has managed to. We asked if Theresa could share any expert advice with these companies. Here’s what she had to say:

“Dedicate yourself to creating and living your mission and your vision, and make sure you make your community, both inside and outside, strong.”

Congratulations to Capozza Tile & Floor Covering Center for being a 2019 Top Rated Local award winner, and special thanks to Theresa for taking the time to speak with us!

Illinois’ Top Rated Local® Flooring Contractors Award Winner: Unique Hardwood Flooring Chicago

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Unique Hardwood Flooring Chicago is an award winner for flooring contractors in 2019.

If your floors are in need of an upgrade, we highly recommend you call this award-winning company!

Unique Hardwood Flooring Chicago has received many overwhelmingly positive reviews across five different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 100.00 and two 2019 Top Rated Local awards for ranking as one of the top 20 businesses and the number one flooring contractor in Illinois!

Here’s just one of their many five-star reviews:

“Really excellent, quality work, at a fair price. The price was right in line with other flooring companies, but I went with Unique due to all the positive reviews. I don’t regret it. I have no complaints about the end result of the new hardwood install, and the communication throughout the process was excellent. [They were] very responsive, even fairly late in the evenings and weekends. The floors were installed correctly and look beautiful. I should have hired them a long time ago. The estimate was also honored exactly as written. Hiring them for your flooring needs is a no brainer.” – A.W.

It is because of excellent reviews like this that Unique Hardwood Flooring Chicago is now able to call themselves a Top Rated Local award winner!

Not Your Average Flooring Company

We were excited to learn all about Unique Hardwood Flooring Chicago and how they have gotten where they are today, so we sat down with the owner, Mihai Silaghi.

The first thing we wanted to know was what it is that makes Unique Hardwood Flooring Chicago stand apart from its competitors. Mihai told us that they value honesty and really being there for the customer. He said that he treats his clients’ homes like he would his own. At Unique Hardwood Flooring Chicago, they are creating floors you love, and don’t rely on salespeople to upsell you or convince you to do business with them. When you choose Unique, you are choosing honesty, value, and quality.

Building Success By Taking Care Of The Customer

There are many businesses out there that are looking to build as impressive a reputation as Unique Hardwood Flooring Chicago has managed to. We asked if Mihai could share any expert advice with these companies. Here’s what he had to say:

“Never take shortcuts. Just be honest. Patience is key.”

Congratulations to Unique Hardwood Flooring Chicago for being a 2019 Top Rated Local award winner, and special thanks to Mihai for taking the time to speak with us!

Connecticut’s Top Rated Local® Flooring Contractors Award Winner: Floor Decor

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Floor Decor is a two-time 2019 award winner in Connecticut!

For all of your flooring needs, there’s no better company to rely on than Floor Decor in Orange.

Floor Decor has received hundreds of reviews on six verified sites with an average rating of 4.96 stars, earning them a marvelous Rating Score™ of 99.64 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one flooring contractor in all of Connecticut!

Here’s just one of their many five-star reviews:

“Floor Decor was recommended to me by a friend who used this business to put a new floor in her home. From beginning to end, Michael and Janine were outstanding. There was never any pressure, only terrific guidance. They were in constant communication with me throughout the process. My natural, wide-plank, oak flooring is stunning. The installers did a beautiful job, and their cleanup was immaculate. If you are looking for any type of flooring, Floor Decor is the place for you.” – Shirley G.

Not Your Average Flooring Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Mike Phoenix, who co-owns Floor Decor with his daughter, Janine.

The first thing we wanted to know was what makes Floor Decor a one-of-a-kind flooring company in Connecticut. Here’s what Mike had to say:

“Simply put into two words — we care. We are a family-owned business with ties to our community. We are members of our local chamber of commerce, and we support area businesses. Our goal is to have all our customers love their new floors and tell their friends and family about us. We want our customers to have a worry-free experience, so all of our installations are backed by our Lifetime Installation Guarantee.”

We also asked Mike what their mission is at Floor Decor and how they work to make the world a better place. Here’s his response:

“When you shop at Floor Decor Design Center, you’re spending time at the kind of place that friends refer friends to. We care intensely about helping you find the right product to make your home be all that you want it to be. We’ll make it easy; we won’t pressure you, and we won’t overcharge you.”

Building Success by Wowing Customers

Mike attributes Floor Decor’s strong online reputation to their commitment to wowing their customers:

“We strive to ‘wow’ our customers with a memorable shopping experience by helping them select the best flooring option for their needs. We follow that up with a stress-free installation done by our team of craftsmen who meticulously install all our flooring to the highest industry standards. All our installations are then followed up with a phone call and an email to be sure our customer loves their new floor.”

Outside of building a powerful online reputation, Floor Decor has gotten their name out there through social media, their weekly blog, their monthly newsletters and the exclusive trade programs they offer to the designers, real estate agents and facility managers they work with on a regular basis.

Every business owner wants to build the kind of online reputation Floor Decor has. When we asked Mike what advice he has for those business owners, he said:

“Treat your customers right. If you’re looking for repeats and referrals, it’s the only way.”

Congratulations to the team at Floor Decor for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

We highly recommend Floor Decor in Orange. Visit their website today!

Indiana’s Top Rated Local® Flooring Contractors Award Winner: Hoosier Hardwood Floors Inc

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Hoosier Hardwood Floors Inc is a two-time 2019 award winner in Indiana!

Whether your hardwood floors need to be deep cleaned or the time has come to replace them, there’s no better company to turn to in Goshen than Hoosier Hardwood Floors Inc.

Hoosier Hardwood Floors Inc has received almost 150 reviews on five verified sites with an average rating of 4.97 stars, earning them a marvelous Rating Score™ of 99.66 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one flooring contractor in all of Indiana!

Here’s just one of their many five-star reviews:

“The end product of refinishing a 20-year-old sanctuary stage and choir loft looks amazing. The look improved remarkably. The crew (all of them) were friendly and easy to work with. They were professional in every way. Thanks for a great job.” – Bruce N.

Not Your Average Flooring Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Merle Miller, co-owner of Hoosier Hardwood Floors Inc.

The first thing we wanted to know was what makes Hoosier Hardwood Floors Inc a one-of-a-kind flooring company in Indiana. Here’s what Merle had to say:

“We have experts that serve the community. We do extraordinary things for our customers. We take our jobs from start to finish, and we take care of everything, so you don’t have to worry…”

We also asked Merle what their mission is at Hoosier Hardwood Floors Inc and how they work to make the world a better place. Here’s his response:

“We aim to do things right and make things look the very best way possible. We give to schools in the area and contribute to the area. We support the local golf team as well.”

Building Success by Focusing on Customer Service

Merle attributes Hoosier Hardwood Floors Inc’s strong online reputation to the fact that they focus on providing awesome customer service day in and day out. Merle added:

“You need to do awesome work to get good reviews.”

Outside of building a powerful online reputation, Hoosier Hardwood Floors Inc has gotten their name out through word of mouth, which says something about the kind of service they offer.

Every business owner wants to build the kind of online reputation Hoosier Hardwood Floors Inc has. When we asked Merle what advice he has for those business owners, he said:

“Do good work, and treat your customers right.”

Congratulations to the team at Hoosier Hardwood Floors Inc for being a 2019 Top Rated Local award winner, and thank you so much, Merle, for taking the time to speak with us!

We highly recommend Hoosier Hardwood Floors Inc in Goshen. Visit their website today!

Rhode Island’s Top Rated Local® Flooring Contractors Award Winner: Rhode Island Floor Planing Company, Inc

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Rhode Island Floor Planing Company, Inc has won two 2019 awards in Rhode Island!

Make your hardwood floors look like new again with the help of Rhode Island Floor Planing Company, Inc in Providence.

Rhode Island Floor Planing Company, Inc has received dozens of reviews on four verified sites with a perfect average rating of 5.00 stars, earning them a stellar Rating Score™ of 98.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one flooring contractor in all of Rhode Island!

Here’s just one of the many five-star reviews that got them there:

“From start to finish, we could not have been happier. I am very meticulous, and the thought of staining and refinishing the floors in our entire (new) home was overwhelming. Mike took it completely off of my plate, allowing me to focus on other projects I needed to complete at our home. He worked with me every step of the way to ensure I loved the color of the stain, the finish and the overall end result. We are SO glad we went with them!” – Malerie V.

Not Your Average Flooring Company

Michael, the owner of Rhode Island Floor Planing Company, Inc, took a few minutes out of his day to tell us a little more about this one-of-a-kind flooring company and the impressive online reputation he’s managed to build.

To start our conversation, we asked Michael what it is that sets Rhode Island Floor Planing Company, Inc apart from their competition in Rhode Island. He told us about his attention to detail, meticulous service and commitment to always showing up on time, following up with his clients and returning calls.

We also wanted to know why Michael does what he does at Rhode Island Floor Planing Company, Inc and how he gives back and makes the world a better place. Michael told us that he makes the world a better place by simply making people happy by enhancing their homes.

Building Success by Putting Clients First

When we asked Michael about Rhode Island Floor Planing Company, Inc’s secret to such a strong online reputation, he pointed to the fact that he’s been in business for 30 years and he’s dedicated to taking care of people, stands behind his work, puts customers first to make them feel important and builds relationships with them.

Outside of building the kind of online reputation any business owner would envy, Rhode Island Floor Planing Company, Inc has spread the word through its online presence and by donating here and there to help out the local police.

There are so many business owners out there looking to build the kind of online reputation Rhode Island Floor Planing Company, Inc has. Here’s the expert advice Michael has for them:

“Be true; stick by your work, and treat people with respect.”

Congratulations to the team at Rhode Island Floor Planing Company, Inc for being a 2019 Top Rated Local award winner, and thank you so much, Michael, for taking the time to speak with us!

We highly recommend Rhode Island Floor Planing Company, Inc in Providence. Visit their website today!

Indiana’s Top Rated Local® Flooring Contractors Award Winner: Benny’s Flooring

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Benny’s Flooring is a 2019 award winner for flooring contractors in Indiana!

Reinvent your space with the help of the flooring professionals at Benny’s Flooring in Evansville.

Benny’s Flooring has received dozens of reviews on four verified sites with an average rating of 4.62 stars, earning them an incredible Rating Score™ of 94.22 and a 2019 Top Rated Local award for ranking among the top five flooring contractors in all of Indiana!

Here’s just one of their many five-star reviews:

“Benny and his staff helped me navigate the craziness of remodeling my great room, halls, kitchen, master bedroom and master bath. Benny was always available to answer questions and even visited my house twice for measurements, due to me changing my mind on flooring arrangements. I am so thankful for Benny and his staff’s input into my flooring needs. They were very helpful, and now I have beautiful hardwoods and carpet. I also cannot say enough good things about [the] crew that built up my floors and installed all the carpet and hardwood. Everyone who represents Benny’s flooring did a tremendous job in helping me with this huge project.” – Mandy D.

Not Your Average Flooring Company

Payton, who does sales at Benny’s Flooring, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Benny’s Flooring apart from the many other flooring contractors in Indiana. Payton told us that the team at Benny’s Flooring is very particular about their work and ensures that any issues are always taken care of. If there is ever anything wrong, they work hard to make it right.

Building Success Through Friendliness and Honesty

When we asked Payton about Benny’s Flooring’s secret to such a strong online reputation, he pointed to their friendly, honest service.

Clearly, Payton knows a thing or two about growing a business and building an online reputation. When we asked what advice he has for the many business owners out there, he emphasized the importance of honesty.

Congratulations to the team at Benny’s Flooring for being a 2019 Top Rated Local award winner, and thank you so much, Payton, for taking the time to speak with us!

We highly recommend Benny’s Flooring in Evansville. Visit their website today!

Missouri’s Top Rated Local® Flooring Contractors Award Winner: Carpets Plus Cabinets Plus

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Carpets Plus Cabinets Plus is a two-time 2019 award winner in Missouri!

If you’re ready to reinvent your space with a new flooring option, there’s no better company to turn to in Saint Louis than Carpets Plus Cabinets Plus.

Carpets Plus Cabinets Plus has received dozens of reviews on five verified sites with an average rating of 4.83 stars, earning them a marvelous Rating Score™ of 98.32 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 flooring contractors in all of Missouri!

Here’s just one of their many five-star reviews:

“In designing the build-out of the lower level of our home, I consulted with Shawn Yeager of Carpets Plus in Saint Louis. I wanted a 15-foot back bar with the look and feel of a bar — not a kitchen. Shawn had ideas to improve upon my basic plan, which resulted in a very impressive and functional bar. When I share photos of the completed project, the common response is, ‘That bar is in your house?!’ Shawn’s many years of design and sales experience is evident in the result, and we could not be more pleased. We received quality products, sound advice and very competitive pricing. We highly recommend Shawn Yeager and Carpets Plus!!” – Mike B.

Not Your Average Flooring Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Shawn Yaeger, the owner of Carpets Plus Cabinets Plus.

The first thing we wanted to know was what makes Carpets Plus Cabinets Plus a one-of-a-kind flooring company in Missouri. Here’s what Shawn had to say:

“We do much more than just flooring. We do kitchen and bath cabinets, countertops and lighting, just to name a few of the other services we offer. We do just about everything for the interior of the home. We truly are a one-stop shop for remodeling and renovating. We also have the largest showroom in our area.”

Shawn went on to tell us that his dad founded Carpets Plus in 1994, and that’s he’s been a part of the company since the very beginning.

Building Success by Treating Clients Like Family

Shawn attributes Carpets Plus Cabinets Plus’ strong online reputation to their commitment to treating their clients like family:

“It is as simple as treating everyone like you would want to be treated. We really try to treat them like family.”

Outside of building a powerful online reputation, Carpets Plus Cabinets Plus has gotten their name out there through Houzz, direct mail and a billboard on 270.

Every business owner wants to build the kind of online reputation Carpets Plus Cabinets Plus has. When we asked Shawn what advice he has for those business owners, he said:

“First and foremost, follow the golden rule, which is to treat people the way you want to be treated. Put customers first, and the rest will come with it.”

Congratulations to the team at Carpets Plus Cabinets Plus for being a 2019 Top Rated Local award winner, and thank you so much, Shawn, for taking the time to speak with us!

We highly recommend Carpets Plus Cabinets Plus in Saint Louis. Visit their website today!

Iowa’s Top Rated Local® Flooring Contractors Award Winner: Heritage Interiors

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Heritage Interiors is the number one flooring company in all of Iowa for 2019!

For all of your flooring needs in Des Moines, work with the professionals at Heritage Interiors.

Heritage Interiors has received dozens of reviews on four verified sites with an average rating of 4.91 stars, earning them a spectacular Rating Score™ of 97.07 and a 2019 Top Rated Local award for being ranked the number one flooring company in all of Iowa!

Here’s just one of their many five-star reviews:

“The professionalism that was shown by everyone we worked with at Heritage Interiors was outstanding. They were friendly and easy to work with. They even taught me some things while they were installing.” – Chuck M.

Not Your Average Flooring Company

We wanted to know what makes Iowa’s number one flooring company so special, so we took a few minutes to talk with co-owner, Ryan Loftus.

The first question we had for Ryan was what makes Heritage Interiors unique compared to their competition in Iowa. Ryan pointed to their great team and said:

“We are personable people, and we find common ground. We truly care about our customers. We treat every client as if they are our own grandparents or family members. Every customer gets the highest-quality job!”

Ryan went on to add:

“We have a ton of knowledge that we have gained from participating in multiple facets of the business. Our knowledge is second to none. We work with people’s budgets and give them the very best within their budget.”

Building Success Through Top-Notch Customer Service

When we asked Ryan what their secret is to such a strong online reputation at Heritage Interiors, he said:

“We care about our customers. We do the right thing and have top-notch customer service that goes above and beyond, and we always go the extra mile.”

Ryan added:

“We ask customers for reviews.”

Apart from building the kind of online reputation any business would envy, Heritage Interiors has spread the word about their service through online advertising, including SEO (search engine optimization), as well as word of mouth.

Every business owner wants to grow their business and build their online reputation the way Heritage Interiors has. Here’s Ryan’s advice for them:

“Care about your customer like they are your family. We do whatever we can to ensure that all of our customers have an incredible experience. Be personable, and have the highest quality of service. Have a common ground with each of your customers, and compliment them. Do what you say you are going to do!!! Try hard to keep on schedule.”

Congratulations to the team at Heritage Interiors for being a 2019 Top Rated Local award winner, and thank you so much, Ryan, for taking the time to speak with us!

We highly recommend Heritage Interiors in Des Moines. Visit their website today!