Category: Hawaii

Hawaii’s Top Rated Local® Plumbers Award Winner: Pueo Plumbing

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Pueo Plumbing is an award winner for plumbers in 2019.

If you are looking for a trusted, local plumbing company, look no further than this award-winning company!

Pueo Plumbing has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.72 stars, earning them an impressive Rating Score™ of 91.15 and a 2019 Top Rated Local award for ranking as the number one plumbing company in Hawaii!

Here’s just one of their many five-star reviews:

“We are thankful to Pueo Plumbing for a job well done. Their team was diligent in repairing the problems with the sewer pipes in our home in Kailua. They were so professional and helpful in their dealings with us despite the fact we live in California. We highly recommend this company!” – M.B.

It is because of excellent reviews like this that Pueo Plumbing is now able to call themselves a Top Rated Local award winner!

Not Your Average Plumbing Company

We were excited to learn all about Pueo Plumbing and how they have gotten where they are today, so we sat down with the customer service manager, Mike Anderson.

The first thing we wanted to know was what it is that makes Pueo Plumbing stand apart from its competitors. Mike told us:

“Our approach to helping our customers is to take on their problems as our own. To a lot of people, a plumbing problem can become traumatic. It can be stressful, and some people can even panic because they don’t know what to do. We want to take that stress and worry off their hands and let them relax, sit back, and let us take care of it. There are a lot of companies that are commission-based, meaning the technician’s pay can depend on how much they sell you. This can obviously cause employees to just sell you as much as possible, regardless of whether the customer needs it or not. By doing that and being an island, eventually, they’re going to come across other people to compare with and realize they paid too much and then they’ll never call you again. We are not trying to make as much as we can off of every job. We would rather help people for as long as they need our services. We would like to build long-lasting relationships with our customers. We want our customers to know we will be there to help them and their families for as long as they own their homes.”

Mike went on to tell us more about the Pueo Plumbing business mission, saying:

“We aim to provide the highest level of professional service at the most affordable price. I wouldn’t say we’re cheap, but we’re definitely less expensive than most people. Our first priority is to do the job right the first time. Trying to cheat or cut corners seems to end up costing people more in the long run. We take pride in our work and believe it is a reflection of who we are as a company.”

Building Success, Online And Off

Pueo Plumbing has earned a fantastic reputation, so we asked Mike how they have managed to grow their business and get such great reviews. He said that they focus on treating people the way they would want to be treated. Mike said that they ask every employee to treat their customers like a family member and to keep in mind how they would want their grandparents to be treated.

In addition to building the kind of online reputation that any small business would envy, Pueo Plumbing has spread the word about who they are and what they do, mostly through word of mouth. Mike said:

“We’re always on the lookout to find the best possible employees that share our work ethic and our compassion for others. In Hawaii, advertising is a different animal and it’s not always worth spending a small fortune. It can be a waste of money running commercials, because most people know somebody that knows somebody. It’s more likely that someone will ask their auntie or uncle, “Hey, you know somebody that’s good at this?” That’s just how it works here, so your reputation is very important.”

He went on to tell us about the importance of staying updated and professional, saying:

“As far as growing the business, We’re always trying new ways to organize and streamline everything to make it as efficient as possible. We try and keep our software, vehicles, and equipment maintained and up to date. We try to keep up with and use the most current technology and methods available.”

There are many businesses out there that are looking to build as impressive a reputation as Pueo Plumbing has managed to. We asked if Mike could share any expert advice with these companies. Here’s what he had to say:

“Just be honest with your customers and be honest with yourself, too. Make sure you can provide your customers with what you say you will. Avoid misleading people or over-promising something you can’t deliver on. Be honest and upfront from the beginning; your customers will appreciate it and have more respect for you for doing so. I’m pretty sure most of us are really tired of all these manipulative sales pitches, and always trying to read between the lines. It feels like a constant bait and switch everywhere you look. Just be upfront with people.”

Congratulations to Pueo Plumbing for being a 2019 Top Rated Local award winner, and special thanks to Mike for taking the time to speak with us!

Hawaii’s Top Rated Local® Pest Control Companies Award Winner: Able Pest Management LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Able Pest Management LLC is a 2019 award winner for pest control companies in Hawaii!

Entrust your pest control needs to a company you can rely on by entrusting them to Able Pest Management LLC in Honolulu.

Able Pest Management LLC has received more than 150 reviews with an average rating of 4.68 stars, earning them a stupendous Rating Score™ of 92.82 and a 2019 Top Rated Local award for ranking among the top five pest control companies in all of Hawaii!

Here’s just one of their many five-star reviews:

“The techs that come out to spray are super polite and friendly. The office folks are always helpful on the phone. I’ve been a customer for a year now, and I’ve been very pleased with the services Abel Pest provides.” – Justin C.

Not Your Average Pest Control Company

We wanted to learn all about Able Pest Management LLC and its impressive online reputation, so we took a few minutes to talk with the owner, John Baraquio.

The first question we had for John was what is it that sets Able Pest Management LLC apart from their competition in Hawaii. Here’s John’s response:

“If you like personalized service where you are treated like a true client, we are the company for you.”

We also wanted to know what their mission is at Able Pest Management LLC and how they work to make the world a better place. Here’s what John had to say:

“Our mission is to cultivate relationships while joyfully serving our community. Our service provides a pest-free environment for healthy living, eating and working. Although we are a pest control company, we focus on providing service to each other and our community.”

Building Success by Asking for Feedback

John attributes Able Pest Management LLC’s strong online reputation to their commitment to consistently and constantly asking for feedback. They use both their positive and negative feedback to improve the business and increase customer satisfaction.

Outside of building a powerful online reputation, Able Pest Management LLC has gotten their name out there by networking with various organizations throughout the community, as well as by donating their time and services to different causes.

John went on to say:

“When people realize how much each individual in our company genuinely cares about people, they tend to refer us to other businesses and individuals.”

There are so many business owners out there looking to build the kind of online reputation Able Pest Management LLC has. Here’s John’s expert advice for them:

“Be in alignment with your values, and hire staff that is in alignment with you and your goals. Develop a working environment and culture that is an extension of you, so everything you do in your business and personal life is consistent with your true identity. A strong online reputation and business growth will automatically follow.”

Congratulations to the team at Able Pest Management LLC for being a 2019 Top Rated Local award winner, and thank you so much, John, for taking the time to speak with us!

We highly recommend Able Pest Management LLC in Honolulu. Visit their website today!

Hawaii’s Top Rated Local® Computer IT Services Award Winner: KW Systems

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that KW Systems is a 2019 award winner for computer IT services in Hawaii!

When you need top-quality computer repair and IT services, you need KW Systems in KW Systems.

KW Systems has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five computer IT services in all of Hawaii!

Here’s just one of their many five-star reviews:

“KW Systems is my go-to place whenever I need help with anything, from my phone to my TV to computer. We prefer them because of their patience and ability to not only fix my problems but also to teach me how to avoid the problems altogether.” – Dorothy B.

Not Your Average Computer IT Service

We wanted to learn all about KW Systems and its impressive online reputation, so we took a few minutes to talk with the owner and operator, Garret Walen.

The first question we had for Garret was what is it that sets KW Systems apart from their competition in Hawaii. Here’s Garret’s response:

“What makes us different than many other businesses is the family feel that we offer.

Garret went on to tell us that, because they are appointment-only, it allows them to sit down one-on-one with their clients and hear out all of their needs.

We also wanted to know what their mission is at KW Systems and how they work to make the world a better place. Here’s what Garret had to say:

“Our business mission is to offer fair and balanced repair, as well as assist in the longevity of our clients’ devices. These days, with many manufacturers offering products with planned obsolescence, and some going as far as trying to stop owners from repairing their own devices, we do our best to bridge that gap and offer the community as many options as possible.”

Building Success by Putting the Customer First

Garret attributes KW Systems’ strong online reputation to their commitment to always prioritizing their customers above making a profit:

“The key to our online reputation is always putting the customer before profiting. Of course, profits are important, but there are times when things happen, and we have to bite the bullet and make sure that we do whatever it takes to keep the client happy without being taken advantage of. A lot of times, this doesn’t consist of any direct spending but rather being thoughtful and taking a couple of extra minutes.”

Outside of building a powerful online reputation, KW Systems has gotten their name out there through word of mouth and by handing out cards in their community. Garret added:

“We do online advertising of course, but something that’s important to us is to get out there and talk to people about their tech. We make sure not to be pushy, but Kailua is a smaller town where everyone talks to everyone. I know this sounds like a simple thing, but with how digitized everything has become, some startups aren’t even purchasing business cards at all anymore. We do not believe that is the best approach for our business model.”

There are so many business owners out there looking to build the kind of online reputation KW Systems has. Here’s Garret’s expert advice for them:

“Always make sure to be honest and transparent. We’ve found that transparency during repairs can go a long way. Especially in a field foreign to many, it’s important to give good concise breakdowns on the situation. This allows for much more trust during the repair, as well as helps some clients to better understand how and why certain things fail and how they can be fixed.”

Congratulations to the team at KW Systems for being a 2019 Top Rated Local award winner, and thank you so much, Garret, for taking the time to speak with us!

We highly recommend KW Systems in Kailua. Visit their website today!

Hawaii’s Top Rated Local® HVAC/Heating & AC Award Winner: Pristine AC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Pristine AC is the number one HVAC company in all of Hawaii for 2019!

From air conditioning repair and preventative maintenance to new installations, Pristine AC in Honolulu has what it takes to meet your cooling needs.

Pristine AC has received dozens of reviews on multiple verified sites with a perfect average rating of 5.00 stars, earning them a spectacular Rating Score™ of 95.00 and a 2019 Top Rated Local award for being ranked the number one HVAC company in all of Hawaii!

Here’s just one of their many five-star reviews:

“My central AC’s condensate drain kept clogging every couple of months. I called Jason, and they not only cleared the clog but came up with a permanent solution to fix my problem. I was very impressed with this company and the way they took care of me. They did an awesome job, and their customer service is exceptional. I highly recommend them!” – Bob C.

Not Your Average HVAC Company

We wanted to know what makes Hawaii’s number one HVAC company so special, so we took a few minutes to talk with the owners, Jason and Leiann Takaki.

The first question we had for Jason and Leiann was what makes Pristine AC unique compared to their competition in Hawaii. Here’s what they had to say:

“We are a small, family-owned company that will give you a fair, honest deal with great pricing and outstanding service.”

We also asked Jason and Leiann about Pristine AC’s mission and how they work to make the world a better place. Jason and Leiann told us:

“We’ve donated services and run fundraisers for people in the community in need. We do a lot of donations at businesses that have done work with us. We’re talking about ‘adopting a family’ this year at Christmas.”

Building Success Through Customer Service

When we asked Jason and Leiann what their secret is to such a strong online reputation at Pristine AC, they said:

“We really stress customer service, and we’re really here to help people. We’re a small, family-owned company that wants to look after our employees AND our customers.”

Apart from building the kind of online reputation any business would envy, Pristine AC has spread the word about their service through their USPS thank-you mail campaign, their call campaign in-house CRM (customer relationship management). They’re also looking at doing a referral program.

Every business owner wants to grow their business and build their online reputation the way Pristine AC has. Here’s Jason and Leiann’s advice for them:

“You need to be passionate about what you’re doing and take pride in it. It will reflect in how you carry yourself, how you perform and how you treat other people.”

Congratulations to the team at Pristine AC for being a 2019 Top Rated Local award winner, and thank you so much, Jason and Leiann, for taking the time to speak with us!

We highly recommend Pristine AC in Honolulu. Visit their website today!

Hawaii’s Top Rated Local® Electricians Award Winner: Boweaks Electrical Solutions, LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Boweaks Electrical Solutions, LLC is the number one electrician in all of Hawaii for 2019!

When you need an electrician you can trust to get the job done right the first time, you need Boweaks Electrical Solutions, LLC in Honolulu.

Boweaks Electrical Solutions, LLC has received dozens of reviews on multiple verified sites with an average rating of 5.00 stars, earning them a tremendous Rating Score™ of 94.00 and a 2019 Top Rated Local award for being ranked the number one electrician in all of Hawaii!

Here’s just one of their many five-star reviews:

“Exavier is great! I needed some lights installed in my new-to-me condo. I had already purchased the light fixtures. However, a couple of them did not fit the standard overhead lights. Exavier went above and beyond to figure out how to make them work. I now have light! He is responsive and has reasonable prices.” – Judy M.

Not Your Average Electrician

We wanted to know what makes Hawaii’s number one electrician so special, so we took a few minutes to talk with the owner, Exavier Brown.

The first question we had for Exavier was what makes Boweaks Electrical Solutions, LLC unique compared to their competition in Hawaii. Here’s what he had to say:

“I do what I say, and if I can’t do it, then I’ll let you know. It’s just about being honest with what my capabilities are and what I’m not capable of. If I’m not capable, I can research it and get it to you. It’s as simple as that.”

Exavier went on to say:

“I try to explain the intricacies of the job, not for monetary gain, but so that they can understand the process of what we’re doing. Also from an administrative perspective, I explain how the local city or county permit process works. I give the customer a general oversight of what the process would entail from start to finish, including what I would do and what all of the administrative issues are, as well as things you might run into from the local government perspective or the regulatory body perspective.”

Building Success by Showing up on Time and Following Through

When we asked Exavier what their secret is to such a strong online reputation at Boweaks Electrical Solutions, LLC, he said:

“To be honest with you, I think it’s just showing up on time, doing what I say I’m going to do and doing the work they ask me to do. It’s as simple as that.”

Apart from building the kind of online reputation any business would envy, Boweaks Electrical Solutions, LLC has spread the word about their service through word of mouth, which says something about the kind of service they offer.

Every business owner wants to grow their business and build their online reputation the way Boweaks Electrical Solutions, LLC has. After we asked what advice he has for the other business owners out there, Exavier emphasized the importance of always being honest.

Congratulations to the team at Boweaks Electrical Solutions, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Exavier, for taking the time to speak with us!

We highly recommend Boweaks Electrical Solutions, LLC in Honolulu. Visit their website today!

Hawaii’s Top Rated Local® Auto Shops Award Winner: Tenney’s Algaroba Auto Repair

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Tenney’s Algaroba Auto Repair is an award winner for auto shops in 2019.

If you are looking for an honest and trustworthy auto shop, look no further than this award-winning company!

Tenney’s Algaroba Auto Repair has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top three auto shops in Hawaii!

Here’s just one of their many five-star reviews:

“Scott does an excellent job. But what I really appreciate is his down-home customer service and how he takes the time to listen to you. The prices are fair, and he guarantees his work.” – M.H.

It is because of excellent reviews like this that Tenney’s Algaroba Auto Repair is now able to call themselves a Top Rated Local award winner!

Not Your Average Auto Shop

We were excited to learn all about Tenney’s Algaroba Auto Repair and how they have gotten where they are today, so we sat down with the owner, Scott Yamashiro.

The first thing we wanted to know was what it is that makes Tenney’s Algaroba Auto Repair stand apart from its competitors. Scott said that his mission is just to help people as best he can. He tries to get the car returned to its owner as soon as he can, and told us that he tries to run a business based on honesty and fairness. He likes to stick to principles that he calls “Bible principles,” always making sure to take care of others with these as a guide.

Building Success The Honest Way

Tenney’s Algaroba Auto Repair has earned a fantastic reputation, so we asked Scott how they have managed to grow their business and get such incredible reviews. He said:

“I think it’s more a matter of the customers trusting us, knowing that we’re honest, and that we try to work with them and not rip them off.”

In addition to building the kind of online reputation that any small business would envy, Tenney’s Algaroba Auto Repair has spread the word about who they are and what they do mostly through word of mouth.

There are many businesses out there that are looking to build as impressive a reputation as Tenney’s Algaroba Auto Repair has managed to. We asked if Scott could share any expert advice with these companies. He said that you need to always stick with the basics, like honesty and fairness.

Congratulations to Tenney’s Algaroba Auto Repair for being a 2019 Top Rated Local award winner, and special thanks to Scott for taking the time to speak with us!

Hawaii’s Top Rated Local® Award Winner: Kai-Photo Hawaii

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Kai-Photo Hawaii is an award winner in 2019.

If you are looking for a wedding photographer that will expertly capture your big day, look no further than this award-winning company!

Kai-Photo Hawaii has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 98.78 and a 2019 Top Rated Local award for ranking as one of the top 25 businesses in Hawaii!

Here’s just one of their many five-star reviews:

“Kai-Photo was the absolute best! They have done three weddings for our family. They knew where to get all the best shots at each venue and how to cue us into the perfect pose. They were friendly, flexible, and professional. I would absolutely recommend them to everyone.” – C.L.

It is because of excellent reviews like this that Kai-Photo Hawaii is now able to call themselves a Top Rated Local award winner!

Not Your Average Wedding Photography

We were excited to learn all about Kai-Photo Hawaii and how they have gotten where they are today, so we sat down with the owner, Kyler Kwock.

The first thing we wanted to know was what it is that makes Kai-Photo Hawaii stand apart from its competitors. Kyler shared:

“For over 15 years, our award-winning team of photographers has provided clients with the highest-quality service and breathtaking imagery to last a lifetime. To date, more than 2,000 couples have trusted us to document their special day. We have five-star reviews across the board and a wealth of experience outside the scope of photography to help your whole day run more smoothly. Being a preferred vendor with most of the local venues allows us to be very efficient in what we do since we know the venue staff and (sometimes secret) locations for photos. One thing that separates us from other companies is our intrinsic ability to tell our clients’ stories in a natural but flattering way.”

Building Success And Giving Back

Kai-Photo Hawaii has earned a fantastic reputation, so we asked Kyler how they have managed to grow their business and get such great reviews. He said that they just focus on giving the clients a good experience from start to finish. While they sometimes remind customers that they would love feedback, many of their reviews are left organically.

In addition to building the kind of online reputation that any small business would envy, Kai-Photo Hawaii has spread the word about who they are and what they do by being a preferred vendor at many local venues. On top of that, Kyler said that they utilize a mix of SEO (search engine optimization), attending wedding expos, and word of mouth. Kai-Photo Hawaii has also been known to give back to the community, where they frequently work with or donate their services to nonprofits.

There are many businesses out there that are looking to build as impressive a reputation as Kai-Photo Hawaii has managed to. We asked if Kyler could share any expert advice with these companies. He stressed the importance of offering a really good customer experience, telling us how much that has led to their own success.

Kyler concluded our chat with this exciting invitation:

“Visit www.kai-photo.com to learn more. We look forward to documenting your special day. If anyone contacts us that says they saw this article, we will do a free upgrade to whatever package they are getting!”

Congratulations to Kai-Photo Hawaii for being a 2019 Top Rated Local award winner, and special thanks to Kyler for taking the time to speak with us!

Hawaii’s Top Rated Local® Physical Therapists Award Winner: Kauai Therapy & Wellness

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Kauai Therapy & Wellness is a 2019 award winner in Hawaii!

If you’re looking for fast pain relief and wellness services in Lihue, look no further than Kauai Therapy & Wellness.

Kauai Therapy & Wellness has received dozens of reviews on three verified sites with an average rating of 4.83 stars, earning them a marvelous Rating Score™ of 94.33 and a 2019 Top Rated Local awards for being ranked among the top five physical therapists in all of Hawaii!

Here’s just one of their many five-star reviews:

“I did a full massage with Heidi last Thursday, and it was as GREAT as expected!!! I felt really comfortable, and the environment was excellent! Everyone was so nice! Thank you, Kauai Therapy & Wellness. You have my whole family’s business! Five stars for you!” – Emily M.

Not Your Average Physical Therapy Clinic

We wanted to learn more about this award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Devin Darby, clinic director at Kauai Therapy & Wellness.

The first thing we wanted to know was what makes Kauai Therapy & Wellness a one-of-a-kind physical therapy clinic in Hawaii. Here’s what Devin had to say:

“We find a need and fill it. …Do you like to golf or pick up your grandkids? We are a wellness center that responds to patients’ needs, as simple as they might be.”

We also asked Devin what their mission is at Kauai Therapy & Wellness and how they work to make the world a better place. Here’s his response:

“We try to improve people’s lives emotionally, spiritually and physically. We focus on the needs of the community, and they are constantly changing. Right now, we’re sponsoring a shoe drive and a school art program…”

Building Success by Asking for Reviews

Devin attributes Kauai Therapy & Wellness’ strong online reputation to their commitment to asking for reviews:

“We ask our clients to be honest, whether their feedback is good or bad. We work in a very ‘ohana’ (family) area, where everybody knows each other.”

Outside of building a powerful online reputation, Kauai Therapy & Wellness has gotten their name out there through Instagram and Facebook, in-house customer relationships management and word of mouth.

Every business owner wants to build the kind of online reputation Kauai Therapy & Wellness has. When we asked Devin what advice he has for the other physical therapy clinics out there, he said:

“Do your homework in regards to insurance supplements. You need to know your insurance, and that will let you build a strong business foundation and allow you to focus on your community and your patients.”

Devin ended our conversation with this:

“We’re always looking for talented people who are interested in living and working in paradise.”

Congratulations to the team at Kauai Therapy & Wellness for being a 2019 Top Rated Local award winner, and thank you so much, Devin, for taking the time to speak with us!

We highly recommend Kauai Therapy & Wellness. Visit their website today!

Hawaii’s Top Rated Local® Carpet Cleaners Award Winner: Red Carpet Cleaning Service LLC

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Red Carpet Cleaning Service LLC is an award winner for carpet cleaners in 2019.

If you are looking for a carpet cleaner that will get even your grungiest carpets looking and smelling like new, look no further than this award-winning company!

Red Carpet Cleaning Service LLC has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 90.00 and a 2019 Top Rated Local award for ranking as one of the top five carpet cleaners in Hawaii!

Here’s just one of their many five-star reviews:

“Stacey was very professional. He shot me a text when he was on his way and showed up on time. I moved out of a rental house into my own house and needed to get four bedrooms and a staircase cleaned. He was very thorough with his work, which came out looking awesome! His price was reasonable and worth it. I would highly recommend and use Stacey for future work in my new house.” – O.A.

It is because of excellent reviews like this that Red Carpet Cleaning Service LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Carpet Cleaning Company

We were excited to learn all about Red Carpet Cleaning Service LLC and how they have gotten where they are today, so we sat down with the owner, Stacey “Red” Johnson.

The first thing we wanted to know was what it is that makes Red Carpet Cleaning Service LLC stand apart from its competitors. Red shared:

“I think my work ethic helps me stand out. I try to put everything into the job that I am doing and give my customers great service.”

He said that their overall business mission is to provide professional service at an affordable price.

Building Success, Online And Off

Red Carpet Cleaning Service LLC has earned a fantastic reputation, so we asked Red how they have managed to grow their business and get such great online reviews. Red said that he focuses on providing excellent service, and that is what leads to people leaving reviews.

In addition to building the kind of online reputation that any small business would envy, Red Carpet Cleaning Service LLC has spread the word about who they are and what they do, mostly through word of mouth, but also by utilizing Google My Business and their website.

There are many businesses out there that are looking to build as impressive a reputation as Red Carpet Cleaning Service LLC has managed to. We asked if Red could share any expert advice with these companies. Here’s what he had to say:

“My motto has always been to be honest and to treat people fairly.”

Congratulations to Red Carpet Cleaning Service LLC for being a 2019 Top Rated Local award winner, and special thanks to Red for taking the time to speak with us!

Hawaii’s Top Rated Local® Award Winner: Lahaina Loft

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Lahaina Loft is a 2019 award winner in Hawaii!

If you’re looking for an unbeatable event venue with breathtaking views, look no further than Lahaina Loft.

Lahaina Loft has received dozens of reviews with a perfect average rating of 5.00 stars, earning them a wonderful Rating Score™ of 94.73 and a 2019 Top Rated Local award for ranking among the top 10 businesses in all of Hawaii!

Here’s just one of their many five-star reviews:

“Lahaina Loft is AMAZING!!! We had such a great experience, and it was oh so beautiful! The place itself is in the perfect view of sunsets and the ocean! Then, when you add your own personal touches to the loft, it is breathtaking! Denise was so awesome to work with! [She was] very accommodating and very helpful [and also] very easy to work with! I would highly Recommend the Lahaina Loft for any event you have coming up!!!” – Lance V.

Not Your Average Event Venue

We wanted to learn all about Lahaina Loft and its impressive online reputation, so we took a few minutes to talk with Managing Partner Denise Black.

The first question we had for Denise was what is it that sets Lahaina Loft apart from their competition in Hawaii. Denise pointed to the personalization they offer and said:

“We are not cookie cutter. We design and create for the individual person. We don’t tell them how they have to do their event or who they have to use.”

We also wanted to know what their mission is at Lahaina Loft and how they work to make their community a better place. Here’s what Denise had to say:

“We are on the historic Front Street. I really work hard to work with local vendors on Front Street and on Maui to not only support my business but to support their business. We’re stronger together. We can’t do this alone; we all need each other. I really believe in working together with the community to create something special for everybody.”

Building Success by Making Events Personal and Fun

Denise attributes Lahaina Loft’s strong online reputation to their commitment to personalizing every event for their clients:

“Everything I do is from the heart. Each event is unique to the person or group. I take the time to get to know them, understand their vision and make it personal and unique to them. A lot of times, guests feel like planning is a daunting task. By listening and guiding them, they get to be an active part of the planning process and have it done as stress-free as possible. Whether it’s a wedding, birthday party or a corporate event, I take each event personally. It’s their day, and it needs to be flawless and really represent them. Because of the personalized service they have received, they are excited to share with their friends and family online about their experiences at Lahaina Loft.”

Outside of building a powerful online reputation, Lahaina Loft has gotten their name out there by working with other small businesses and partnering with Lahaina Town for community events, such as nonprofit fundraisers, full-moon yoga classes and more. They get a lot of business through word of mouth as well.

There are so many business owners out there looking to build the kind of online reputation Lahaina Loft has. Here’s Denise’s expert advice for them:

“I believe in keeping it real and keeping it organic. People want to see real things that are happening, and they want to see you. All of the events shown on our social media outlets are real events and photo opportunities that we have done…”

Congratulations to the team at Lahaina Loft for being a 2019 Top Rated Local award winner, and thank you so much, Denise, for taking the time to speak with us!

We highly recommend Lahaina Loft. Visit their website today!