Category: Iowa

Iowa’s Top Rated Local® Chiropractors Award Winner: Back in Action Chiropractic

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Back in Action Chiropractic is a two-time 2019 award winner in Iowa!

If you’re looking for a chiropractor who’s dedicated to helping you get better, look no further than Back in Action Chiropractic in Ames.

Back in Action Chiropractic has received dozens of reviews on four verified sites with a perfect average rating of 5.00 stars, earning them a stellar Rating Score™ of 98.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top five chiropractors in all of Iowa!

Here’s just one of their many five-star reviews:

“[I] would highly recommend [them]! I was suffering with back and hip pain due to pregnancy, and since I’ve been going to Dr. Heun, I feel so much better! I also started taking my little girl in for constipation issues, and she has been going more regularly and without as much complaint. Everyone is so friendly and welcoming; I’ve even been encouraged to bring my children in to play while I’m with the doctor! [I] love going here!”- Brittany M.

Not Your Average Chiropractic Clinic

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Mandy Heun, owner and Manager of Back in Action Chiropractic.

The first thing we wanted to know was what makes Back in Action Chiropractic a one-of-a-kind chiropractic clinic in Iowa. Here’s what Mandy had to say:

“A lot of the chiropractors these days try to get people in and out quickly. With us, you will get your time with the doctor to speak with them, and we’ll pay attention to you as a person.”

We also asked Mandy what their mission is at Back in Action Chiropractic and how they work to make the world a better place. Mandy told us that their mission is to help their clients reach their goals and to help them do what they want to do. They make the world a better place by keeping their community healthy and happy.

Building Success Through Word of Mouth

When we asked Mandy about Back in Action Chiropractic’s secret to such a strong online reputation, she said:

“We don’t have an exact system, but after someone has been in a few times, we mention that we would love to have them post a review for us online.”

Outside of building a powerful online reputation, Back in Action Chiropractic has gotten their name out there through word of mouth and patient referrals. They are currently working on getting their social media presence up and running.

Every business owner wants to build the kind of online reputation Back in Action Chiropractic has. When we asked Mandy what advice she has for those business owners, she said:

“Stay personable, and stay real.”

Mandy ended our conversation with this sentiment:

“Thank you to our patients for everything you do! We wouldn’t be able to do this without you.”

Congratulations to the team at Back in Action Chiropractic for being a 2019 Top Rated Local award winner, and thank you so much, Mandy, for taking the time to speak with us!

We highly recommend Back in Action Chiropractic in Ames. Visit their website today!

Iowa’s Top Rated Local® Tree Care Companies Award Winner: Top Notch Tree Service

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Top Notch Tree Service is a 2019 award winner for tree care companies in Iowa!

For professional, reliable tree care services in Marshalltown, there’s no better company to rely on than Top Notch Tree Service.

Top Notch Tree Service has received dozens of reviews on multiple verified sites with an average rating of 4.94 stars, earning them an exemplary Rating Score™ of 93.36 and a 2019 Top Rated Local award for ranking among the top five tree care companies in all of Iowa!

Here’s just one of their many five-star reviews:

“This crew is definitely ‘Top Notch.’ They were out our way cutting the neighbor’s cottonwood trees. At their break, Jeremy came to my house to give an estimate on a couple of ‘tricky’ trees too near the house. After agreeing to a price, he said they would stop in after they were done at my neighbor’s. Though it was 5 pm, quitting time for most, he and his crew showed up. Within two hours, everything was cut and cleaned. [They were] very fast and efficient. Thanks!” – Michelle P.

A One-of-a-Kind Tree Care Company’s Secret to a Strong Online Reputation

Top Notch Tree Service has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Jeremy Atkins.

The first thing we wanted to know was what makes Top Notch Tree Service unique compared to the many other tree care companies in Iowa. Jeremy told us:

“We are the biggest, and we are easier, safer and better. I reinvest in my company so that we always have the best equipment.”

When we asked what the secret is to such a solid online reputation at Top Notch Tree Service, Jeremy pointed to the fact that they always make it a point to do an awesome job and to ensure that the client’s property looks flawless after every job.

Making the World a Better Place by Giving Back

We also wanted to know what their mission is at Top Notch Tree Service and how they work to make the world a better place. Jeremy shared with us that they give back to their community by making donations.

Outside of building a powerful online reputation, Top Notch Tree Service has grown through their branded vehicles, word of mouth and the phone book. Jeremy told us that he doesn’t want the business to get any bigger because they already have so much work to do.

Congratulations to the team at Top Notch Tree Service for being a 2019 Top Rated Local award winner!

We highly recommend Top Notch Tree Service in Marshalltown. Visit their website today!

Iowa’s Top Rated Local® Pool Service & Repair Award Winner: Splash Pool & Spa

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Splash Pool & Spa is a 2019 award winner for pool service and repair companies in Iowa!

From pool design and installation to renovations and repairs, Splash Pool & Spa in Cedar Rapids has what it takes to make your yard an oasis.

Splash Pool & Spa has received dozens of reviews on three verified sites with an average rating of 4.88 stars, earning them an outstanding Rating Score™ of 94.81 and a 2019 Top Rated Local award for ranking among the top five pool service and repair companies in all of Iowa!

Here’s just one of their many five-star reviews:

“We ordered a part for our 20-year-old Marquis Spa. [The] order got messed up at the manufacturer and didn’t get shipped for three-plus weeks, and then they shipped it to Splash instead of our house, as we wanted. The very morning after it arrived at Splash, Chris personally drove it the 45 minutes north of Cedar Rapids to our house at no charge. It is very rare these days to find this quality of customer service! Thank you again, Splash Pools! You guys are awesome!” – Matt M.

Not Your Average Pool Service and Repair Company

Emily, the Marketing Director of Splash Pool & Spa, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Splash Pool & Spa apart from the many other pool service and repair companies in Iowa. Here’s Emily’s response:

“We like to use the keyword, ‘fun.’ What we have heard customers say about us is that we make the process fun. We are not going to sell something that doesn’t make sense. We are very honest and try and do whatever we can to help our clients.”

She went on to say:

“Our team is what sets us apart, so shout out to our team for being such a fun group of people to work with.”

We also wanted to know why they do what they do at Splash Pool & Spa and how they work to make the world a better place. Here’s what Emily had to say:

“Our tagline is, ‘We build fun!’ ‘F’ is for futuristic and free-thinking, not bound by assumptions, ways of the past or the methods of our competitors and always focused on who we are as a company. ‘U’ is for unrelenting in providing the best customer service and experience to every single individual who engages with us in any form, no matter what. ‘N’ is for not boring. We add excitement in our products and services to others from start to finish. We aim to be memorable with positivity, honesty and expertise in our roles.”

Emily added:

“Tied around the notion of fun, one of our huge initiatives is giving back to the community. We are constantly collaborating with Marquis Spas and Make a Wish Foundation. On a more local scale, we have been supporters of Toy for Tots. One time, we filled a Spirit hot tub with toys!”

Building Success Through Experience

When we asked Emily about Splash Pool & Spa’s secret to such a strong online reputation, she said:

“Splash Pool & Spa started with one person and has grown into a team of three office workers and a 10-12 person construction team. Splash has been around for six years. The owner, Weston Darling, has been building pools for over 20 years, so we have a lot of experience at Splash Pool & Spa.”

Outside of building the kind of online reputation any business owner would envy, Splash Pool & Spa has spread the word about who they are and what they do through community involvement, including doing trade shows and other events, hosting customer appreciation day at the store and throwing a tailgate party for the Iowa Hawkeyes. They also get their name out there through Facebook, Instagram and their in-store rewards program.

Clearly, Emily knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“There is a lot of information out there that is kind of a one-size-fits-all approach. It is really important to look at who your customers are and know as much about your customer as possible. Prioritize where your focus and efforts go.”

Congratulations to the team at Splash Pool & Spa for being a 2019 Top Rated Local award winner, and thank you so much, Emily, for taking the time to speak with us!

We highly recommend Splash Pool & Spa in Cedar Rapids. Visit their website today!

Iowa’s Top Rated Local® Real Estate Brokers Award Winner: CENTURY 21 Signature Real Estate

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that CENTURY 21 Signature Real Estate is a 2019 award winner for real estate brokers in Iowa!

If you’re looking for a real estate team that can help you with your buying or selling needs, look no further than CENTURY 21 Signature Real Estate in Urbandale.

CENTURY 21 Signature Real Estate has received almost 150 reviews with an average rating of 4.97 stars, earning them an incredible Rating Score™ of 95.74 and a 2019 Top Rated Local award for ranking among the top five real estate brokers in all of Iowa!

Here’s just one of their many five-star reviews:

“Megan and Nichole were great to work with! We were living out of state and were short on time, and they made the process so easy! After looking at several houses with Nichole over the weekend, we had to go back to Kansas, and Megan took us on a ‘virtual’ FaceTime tour. She even climbed a giant hill in our backyard while pregnant just so we could have a better look of the yard. [That’s] dedication! Because she was so detailed in the tour, we bought the house sight unseen, and we are loving our new home. Thanks for everything, ladies!” – Jessica J.

Not Your Average Real Estate Company

We wanted to learn all about CENTURY 21 Signature Real Estate and its impressive online reputation, so we took a few minutes to talk with the owner, Megan Mitchum.

The first question we had for Megan was what is it that sets CENTURY 21 Signature Real Estate apart from their competition in Iowa. Megan pointed to their 14 years in business and that her team is made up of herself and her Director of Client Experience. She added:

“I am a highly relational person, and I would take it personally if someone did not have a good experience. My goal is to leave someone excited to leave a review. If they generally have a good experience, most people are willing to do that.”

We also wanted to know what their mission is at CENTURY 21 Signature Real Estate and how they work to make the world a better place. Megan told us about a few of the ways they’ve given back to their community, which includes donating to Cure Rett Iowa — which raises funds for an organization treating Rett syndrome — being involved in local and state associations and doing their Facebook Live series on Mondays at 2 PM. They’ve done 63 episodes of the series so far, and it involves finding a person to highlight in the community and having them as a guest. They ask questions, promote other small businesses and touch on real estate.

Building Success by Taking Care of Clients and Encouraging Reviews

Megan attributes CENTURY 21 Signature Real Estate’s strong online reputation to their commitment to taking care of their clients and encouraging reviews. They also send out testimonial requests, and if their clients don’t give them one, they’ll send out a reminder.

Outside of building a powerful online reputation, CENTURY 21 Signature Real Estate has gotten their name out there by focusing on referrals and their clients through appreciation events and their anniversary program.

There are so many business owners out there looking to build the kind of online reputation CENTURY 21 Signature Real Estate has. Here’s Megan’s expert advice for them:

“Just put the client’s needs first. If you always do the right thing, you never have anything to worry about. Things become a lot less stressful when you know you are doing the right thing.”

Congratulations to the team at CENTURY 21 Signature Real Estate for being a 2019 Top Rated Local award winner, and thank you so much, Megan, for taking the time to speak with us!

We highly recommend CENTURY 21 Signature Real Estate in Urbandale. Visit their website today!

Iowa’s Top Rated Local® Veterinarians Award Winner: Iowa Veterinary Wellness Center

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Iowa Veterinary Wellness Center has won two 2019 awards in Iowa!

If you’re looking for a veterinary center that takes an integrated, holistic approach to treating your pet, look no further than Iowa Veterinary Wellness Center in Des Moines.

Iowa Veterinary Wellness Center has received hundreds of reviews on five verified sites with an average rating of 4.96 stars, earning them a stellar Rating Score™ of 99.65 and two 2019 Top Rated Local awards for ranking among the top 20 businesses and the top five veterinarians in all of Iowa!

Here’s just one of the many five-star reviews that got them there:

“We just moved to the Des Moines area. We are very happy with the care our three Scottish Terriers have received. This is the first vet for our new puppy. We have had everything, from his microchip to regular care, done. Everyone is very friendly and professional. They are so well organized; we even pay for services right in the exam room. When we are done, they have an exit out to the parking lot, so we don’t have to pass back through the lobby with our rowdy Scotties.” – M.K.

Not Your Average Veterinary Clinic

Jessica Briggle, Practice Manager of Iowa Veterinary Wellness Center, took a few minutes out of her day to tell us a little more about this one-of-a-kind veterinary clinic and the impressive online reputation they’ve managed to build.

To start our conversation, we asked Jessica what it is that sets Iowa Veterinary Wellness Center apart from their competition in Iowa. Jessica told us that they are a fear-free practice with a focus on client education, which helps their clients make more informed decisions. Their focus is on seeing their clients as individuals rather than numbers, and because they offer acupuncture, chiropractic care, Chinese herbs and essential oils in addition to traditional veterinary care, they are able to offer a larger toolset than most. Jessica shared with us that clients travel from all over the state to see them.

Jessica went on to say that they have a fantastic team who they wouldn’t trade for the world, and their team is the foundation that drives them forward.

We also wanted to know why they do what they do at Iowa Veterinary Wellness Center and how they give back and make the world a better place. Jessica told us about the many ways they give back, including partnering with a local rescue organization, participating in a fundraiser for Furry Friends and doing community outreach at kids’ camps.

Building Success by Selling Relationships Instead of Services

When we asked Jessica about Iowa Veterinary Wellness Center’s secret to such a strong online reputation, she attributed it to the fact that they sell relationships more than they sell services, they see clients as extended family and friends, they’ve created a home-like atmosphere and they always follow the Golden Rule.

Outside of building the kind of online reputation any business owner would envy, Iowa Veterinary Wellness Center has spread the word about who they are and what they do through word of mouth and the big sign that’s out in front of the clinic, which they are constantly updating with funny/quirky sayings. The sign gets a lot of attention, and recently, it read, “Voted better than Popeye’s new chicken sandwich.”

They have also gotten their name out there through their website, Google ads, videos, Facebook and reputation management.

Congratulations to the team at Iowa Veterinary Wellness Center for being a 2019 Top Rated Local award winner, and thank you so much, Jessica, for taking the time to speak with us!

We highly recommend Iowa Veterinary Wellness Center in Des Moines. Visit their website today!

Iowa’s Top Rated Local® Home Contractors Award Winner: Stonegate Custom Homes

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Stonegate Custom Homes is an award winner for home contractors in 2019.

If you are looking for a full-service custom home builder, look no further than this award-winning company!

Stonegate Custom Homes has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 93.00 and a 2019 Top Rated Local award for ranking as one of the top five home contractors in Iowa!

Here’s just one of their many five-star reviews:

“We couldn’t be happier with our new home and the process of building it with Stonegate Custom Homes. Brian was great to work with, and he was very responsive, available, and transparent the entire way through. Whenever we had questions, Brian always took the time to explain whatever it was so that we were fully aware of what we were getting. When we sold our current home faster than expected, Brian was very accommodating and was able to meet the quicker deadline, saving us a lot of trouble of otherwise having to move twice. Overall, we’re happy with the experience, and if we had to do it all over, we’d absolutely choose Stonegate again!” – E.M.

It is because of excellent reviews like this that Stonegate Custom Homes is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Contracting Company

We were excited to learn all about Stonegate Custom Homes and how they have gotten where they are today, so we sat down with Brian Ophoff, who has owned the company since 2005 and has been in the building industry since 1989.

The first thing we wanted to know was what it is that makes Stonegate Custom Homes stand apart from its competitors. Brian told us:

“I value price, product, and service. When putting all three together, you are able to provide the highest value. We personally sit with each customer, help them design their perfect home, price it to fit their budget, and conduct all construction management, ordering, and quality control activities. I keep in close contact with our customers every step of the way to ensure the utmost quality and satisfaction.”

Building Success, Online And Off

Stonegate Custom Homes has earned a fantastic reputation, so we asked Brian how they have managed to grow their business and get such incredible online reviews. Brian told us:

“If you do a good job, clients don’t mind leaving a review.”

In addition to building the kind of online reputation that any small business would envy, Stonegate Custom Homes has spread the word about who they are and what they do through word of mouth, by having an excellent website, and by utilizing a third-party marketing company that helps keep them on the first page of Google.

There are many businesses out there that are looking to build as impressive a reputation as Stonegate Custom Homes has managed to. We asked if Brian could share any expert advice with these companies. Here’s what he had to say:

“Start with customer service. Provide the very best you can. Establish realistic expectations and work really hard to exceed them. I check up on my clients constantly to make sure they’re happy and ask for reviews/feedback.”

Brian concluded our chat with this special shout-out:

“Special shout out to Roger Gerstad. Thank you for allowing me to shadow you to gain the tools I needed to build a firm foundation.”

Congratulations to Stonegate Custom Homes for being a 2019 Top Rated Local award winner, and special thanks to Brian for taking the time to speak with us!

Iowa’s Top Rated Local® Home Health Care Providers Award Winner: Home Instead Senior Care

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Home Instead Senior Care is an award winner for home health care providers in 2019.

If you are looking for a home health care provider that will provide outstanding care for you or a loved one, look no further than this award-winning company!

Home Instead Senior Care has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.90 stars, earning them an impressive Rating Score™ of 93.03 and a 2019 Top Rated Local award for ranking as the number one home health care provider in Iowa!

Here’s just one of their many five-star reviews:

“Home Instead is an outstanding home health agency! My caregiver is professional, friendly and helpful. All other staff has been wonderful, as well. I highly recommend Home Instead!” – H.M.

It is because of excellent reviews like this that Home Instead Senior Care is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Health Care Provider

We were excited to learn all about Home Instead Senior Care and how they have gotten where they are today, so we sat down with Home Care Consultant, Cara Joiner.

The first thing we wanted to know was what it is that makes Home Instead Senior Care stand apart from its competitors. We learned that they take great care in providing training for their staff. They provide quarterly training so that they can stay up to date on the latest ways to provide care. They also offer 24-seven availability so they can be available whenever care is needed.

“Our difference is in the care that we provide. We live by our mission, which is to make it personal. We personalize our care for every patient. We are very family-oriented. We really want to make people feel appreciated, from top to bottom.”

Building Success And Giving Back

In addition to building the kind of online reputation that any small business would envy, Home Instead Senior Care has spread the word about who they are and what they do by being involved with different networking groups, being involved with the local Rotary, Senior Services, and the Alzheimer’s Association.

There are many businesses out there that are looking to build as impressive a reputation as Home Instead Senior Care has managed to. We asked if Cara could share any expert advice with these companies. Here’s what she had to say:

“Do everything that you would do for your loved ones, and that will show through your business. Truly care for your clients and your employees.”

Congratulations to Home Instead Senior Care for being a 2019 Top Rated Local award winner, and special thanks to Cara for taking the time to speak with us!

Iowa’s Top Rated Local® Physical Therapists Award Winner: Optimum Performance Physical Therapy LLC

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Optimum Performance Physical Therapy LLC is an award winner for physical therapists in 2019.

If you are looking for a physical therapist that will help get you feeling your best, look no further than this award-winning company!

Optimum Performance Physical Therapy LLC has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as the number one physical therapist in Iowa!

Here’s just one of their many five-star reviews:

“Jon is as skilled as he is passionate about his profession. His patients’ recovery and well-being always comes first. He is continually looking for new, innovative ways to treat his patients, with Urban Poling/Activator Poles being the most recent product.” – C.M.

It is because of excellent reviews like this that Optimum Performance Physical Therapy LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Physical Therapy Clinic

We were excited to learn all about Optimum Performance Physical Therapy LLC and how they have gotten where they are today, so we sat down with the owner, Jon Schultz.

The first thing we wanted to know was what it is that makes Optimum Performance Physical Therapy LLC stand apart from its competitors. Jon told us:

“My focus is on serving my community and clients. That is supported through my skills and training. I have made it my sole focus to get each client to reach their personal goals and empower them throughout the process. I provide people with education and hands-on work, so people really feel as though they are learning about what is bothering them or causing them pain.”

We asked Jon about the Optimum Performance Physical Therapy LLC business mission, and he told us:

“Our mission is to empower people to take a healthier approach, and to be able to exercise and do things they love with their family. If we can get people healthy, they can concentrate on their job, their family, and their loved ones. If people are in pain, their focus is on getting out of pain, and that’s a real issue. It takes away from their focus on becoming the best version of themselves. Getting them out of pain is the first step in that process.”

Building Success And Giving Back

Optimum Performance Physical Therapy LLC has earned a fantastic reputation, so we asked Jon how they have managed to grow their business and get their name out. Jon shared:

“We offer an individualized and personalized service to our clients. We focus on each client and their specific goals and needs. We focus on getting them back to doing what they love, so they value our services. These valued relationships allow us to build a stronger online presence, relationships, and reputation.”

In addition to building the kind of online reputation that any small business would envy, Optimum Performance Physical Therapy LLC has spread the word about who they are and what they do by staying active in the community. Jon told us:

“I stay active in my community. I’m involved in officiating swim meets and volunteering my time. If I can help the community stay healthier, then people will know who to come to when they need PT assistance.”

There are many businesses out there that are looking to build as impressive a reputation as Optimum Performance Physical Therapy LLC has managed to. We asked if Jon could share any expert advice with these companies. Here’s what he had to say:

“Concentrate on your clients. Are you meeting their needs? Survey them and get a lot of feedback. If they seem to be really happy, ask them to write a Google review. Don’t be afraid to ask directly!”

Congratulations to Optimum Performance Physical Therapy LLC for being a 2019 Top Rated Local award winner, and special thanks to Jon for taking the time to speak with us!

Iowa’s Top Rated Local® Award Winner: The Lantern Coffeehouse & Roastery

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that The Lantern Coffeehouse & Roastery is a 2019 award winner in Iowa!

When you want to enjoy a great cup of coffee in an environment that’s safe for everyone, there’s no better coffee shop to turn to in Sibley than The Lantern Coffeehouse & Roastery.

The Lantern Coffeehouse & Roastery has received almost 175 reviews on five verified sites with an average rating of 4.79 stars, earning them an outstanding Rating Score™ of 97.88 and a 2019 Top Rated Local award for ranking among the top 100 businesses in all of Iowa!

Here’s just one of their many five-star reviews:

“Brenda is doing such a wonderful job with The Lantern. I always appreciate the kind and helpful service, and the delicious baked goods are always ready to go for us when we get there, too! [This is a] great place [with] great people!!” – Ben J.

Not Your Average Coffee Shop

Brenda, the owner of The Lantern Coffeehouse & Roastery, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets The Lantern Coffeehouse & Roastery apart from the many other coffee shops in Iowa. Brenda told us that The Lantern is a nonprofit that was started in 2010, and for every member of the team at The Lantern Coffeehouse & Roastery, their customers truly matter.

We also wanted to know why they do what they do at The Lantern Coffeehouse & Roastery and how they work to make the world a better place. Here’s what Brenda had to say:

“We come together as a community and love one another. I think fellowship is a big part of that.”

Building Success Through Great Service and Coffee

When we asked Brenda about The Lantern Coffeehouse & Roastery’s secret to such a strong online reputation, she attributed it to the great service and coffee they offer their customers:

“We care about the people coming in the door, and we want them to know that we care. And of course, we have great coffee. We roast our own beans and offer fresh pastries, croissants, and salads. We have a small menu but we keep it manageable and try to do it well. I only hire kind people — the people who make me feel good in the interview.”

Outside of building the kind of online reputation any business owner would envy, The Lantern Coffeehouse & Roastery has spread the word about who they are and what they do by being featured as one of the best coffee shops in Iowa’s Best Magazine.

Clearly, Brenda knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“I know that our sales are better when we keep a presence online. Get it out there; get it out there!”

Congratulations to the team at The Lantern Coffeehouse & Roastery for being a 2019 Top Rated Local award winner, and thank you so much, Brenda, for taking the time to speak with us!

We highly recommend The Lantern Coffeehouse & Roastery in Sibley. Visit their website today!

Iowa’s Top Rated Local® Award Winner: Philip’s Diamond Shop

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Philip’s Diamond Shop is an award winner in 2019.

If you are looking for one-of-a-kind, handmade jewelry in Marion, look no further than this award-winning company!

Philip’s Diamond Shop has received many overwhelmingly positive reviews across four different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 98.00 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses in Iowa!

Here’s just one of their many five-star reviews:

“After 32 years of marriage, my husband and I decided to update my wedding ring. After taking a cursory look at local jewelers, we decided to stop into Philip’s Diamond Shop, not knowing what we wanted or what to expect. Philip’s made the experience as pleasant as it was seamless. It was comforting to work with a shop of professionals who carry out the entire process, from design to creation and execution, on site. After working with a Philip’s team member, I came away with an exquisite wedding ring that also honored the original.” – M.M.

It is because of excellent reviews like this that Philip’s Diamond Shop is now able to call themselves a Top Rated Local award winner!

Not Your Average Jewelry Store

We were excited to learn all about Philip’s Diamond Shop and how they have gotten where they are today, so we sat down with Manager and Designer, Ben.

The first thing we wanted to know was what it is that makes Philip’s Diamond Shop stand apart from its competitors. Ben told us that they are a small team of designers that is known for making one-of-a-kind pieces in-house. He said that the majority of their business is affordable custom design. Ben said:

“We just try to help people express love through jewelry. We can repurpose grandma’s ring or other pieces of jewelry.”

Building Success, Online And Off

Philip’s Diamond Shop has earned a fantastic reputation, so we asked Ben how they have managed to grow their business and get their name out. Ben said that they have a strong social media presence and frequently share photos of their work.

We asked Ben what their secret is behind getting such great online reviews. He told us that most of their reviews are organic and that they don’t ask for them; they just focus on taking care of people. Ben said:

“If you do a great job, people will want to leave you some feedback.”

There are many businesses out there that are looking to build as impressive a reputation as Philip’s Diamond Shop has managed to. We asked if Ben could share any expert advice with these companies. Here’s what he had to say:

“Just keep after it, and be consistent.”

Congratulations to Philip’s Diamond Shop for being a 2019 Top Rated Local award winner, and special thanks to Ben for taking the time to speak with us!