Category: New Mexico

New Mexico’s Top Rated Local® Businesses: 2020

Posted on by Robyn Rivera

Known for mouthwatering cuisine, luxurious spas, and stunning Spanish-colonial architecture, New Mexico is one of the most vibrant states in the country. In addition to being the home of the world’s largest international hot air balloon festival, the mysterious Carlsbad Caverns, and the largest number of PhDs per capita in the entire country, The Land of Enchantment is also home to a number of truly incredible local businesses — from beauty salons to plumbers — that work to serve their communities and make the world a better place.

Top Rated Local® is here to recognize the many local businesses that work to make New Mexico such a phenomenal place to live and visit. There are so many amazing businesses that serve the people of New Mexico, but only the best of the best have made it on our list of Top Rated Local award winners for 2020. Today, we’re ecstatic to announce our 2020 award winners in New Mexico.

To calculate our 2020 winners, we’ve looked at each business’ Rating Score™, which is determined by the total number of verified review sites the business is listed on, the total number of ratings/reviews the business has on those review sites, and the business’ average overall star rating. The more review sites a business is listed on, the more reviews or ratings a business has, and the higher the average star rating, the higher the Rating Score will be, with the highest being 100.00.

There are a large number of businesses that work hard to serve the people of New Mexico and provide them with everything they need to thrive, and this year, we’ve identified 379 total businesses that have made the cut. These one-of-a-kind, local businesses have clearly made an impact on the customers and clients they serve each and every day, as evidenced by their impressive average Rating Score of 96.06 and average star rating of 4.87. For comparison, businesses across Top Rated Local average a 69.36 Rating Score and a 4.25 star rating. These businesses are truly the best of the best.

There are so many stand-out businesses in New Mexico that deserve to be recognized for their success, but we’re especially excited to give a shoutout to the number one award-winner in New Mexico for 2020 — Terry Gomez DDS. A dental clinic that is committed to the well-being, comfort, and confidence of its patients, Terry Gomez DDS is Albuquerque’s premier source for dental care. Terry Gomez DDS has received 409 reviews across six verified reviews sites with a perfect average star rating of 5.00, which has earned it a phenomenal Rating Score of 100.00 and the bragging rights of being the number one Top Rated Local business in all of New Mexico for 2020.

Congratulations to all of our award winners in New Mexico for 2020, and we commend you for the outstanding service and support you provide for your community day in and day out.

New Mexico’s Top Rated Local® Garage Door Contractors Award Winner: ABC Door Company

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that ABC Door Company is a 2019 award winner for garage door contractors in New Mexico!

When you need professional, reliable garage door service in Albuquerque, you need ABC Door Company.

ABC Door Company has received dozens of reviews on multiple verified sites with an average rating of 4.61 stars, earning them an outstanding Rating Score™ of 90.06 and a 2019 Top Rated Local award for ranking among the top five garage door contractors in all of New Mexico!

Here’s just one of their many five-star reviews:

“[I] had ABC Door Company come to my house because I thought I needed a new garage door. Nope! I just needed some repairs. I appreciate doing business with such a professional company that obviously has lots of integrity.” – Molly M.

Not Your Average Garage Door Company

Tom Schaffer, the president of ABC Door Company, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets ABC Door Company apart from the many other garage door companies in New Mexico. Tom told us that ABC Door Company is family-owned and prides itself on the family culture in the office, and that their focus is always on the customers.

We also wanted to know why they do what they do at ABC Door Company and how they work to make their community a better place. Tom told us that they give back by sponsoring little league teams.

Building Success Through Customer Service

When we asked Tom about ABC Door Company’s secret to such a strong online reputation, he pointed to their commitment to providing next-level customer service and giving their clients what they want. They’ve also requested reviews.

Outside of building the kind of online reputation any business owner would envy, ABC Door Company has spread the word about who they are and what they do through print and television advertising.

Clearly, Tom knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Take care of your customer; that’s the big one.”

Congratulations to the team at ABC Door Company for being a 2019 Top Rated Local award winner, and thank you so much, Tom, for taking the time to speak with us!

We highly recommend ABC Door Company in Albuquerque. Visit their website today!

New Mexico’s Top Rated Local® Attorneys & Law Firms Award Winner: Estrada Law

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Estrada Law is a 2019 award winner for attorneys and law firms in New Mexico!

If you’re looking for an experienced elder law attorney to represent you in Las Cruces, look no further than Estrada Law.

Estrada Law has received dozens of reviews with an average rating of 4.86 stars, earning them a fantastic Rating Score™ of 97.58 and a 2019 Top Rated Local award for ranking among the top 10 attorneys and law firms in all of New Mexico!

Here’s just one of the many five-star reviews that got them there:

“We are so glad we found Estrada Law. We went to Michele’s free workshop, which was very informative. She then helped us get our affairs in order. Michele is a very down to earth person, and we enjoyed speaking with her. We would recommend her to anyone.” Rick H.

Not Your Average Law Firm

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Michelle, the owner of Estrada Law.

To kick off our conversation, we asked Michelle about what makes Estrada Law unique compared to the many other attorneys and law firms in New Mexico. Michelle told us that their focus is solely on estate planning and elder law, and that they do plans instead of documents.

We also asked Michelle about the Estrada Law mission and how they work to make the world a better place. Michelle shared with us that the work they do helps people sleep at night.

Building Success Through Excellent Client Service

Michelle credits Estrada Law’s strong online reputation to their dedication to providing their clients with excellent client services. They always make it a point to listen to their clients and show them compassion.

Outside of building a powerful online reputation, Estrada Law has grown through their monthly workshops, which cover a range of topics from estate planning to learning about which documents are essential, as well as through their monthly newsletter.

There are many business owners looking to grow their business and build their online reputation. Here’s Michelle’s expert advice for them:

“Pick a niche. Have a plan in place.”

Congratulations to Estrada Law for being a 2019 Top Rated Local award winner, and thank you so much, Michelle, for taking the time to speak with us!

We highly recommend Estrada Law in Las Cruces. Visit their website today!

New Mexico’s Top Rated Local® Pet Groomers Award Winner: Monte Vista Pet Lodge – Boarding, Grooming And Daycare

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Monte Vista Pet Lodge – Boarding, Grooming And Daycare is an award winner for pet groomers in 2019.

If you are looking for a pet groomer that will provide the love and care your pet deserves, look no further than this award-winning company!

Monte Vista Pet Lodge – Boarding, Grooming And Daycare has received over 100 overwhelmingly positive reviews with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 90.00 and a 2019 Top Rated Local award for ranking as one of the top five pet groomers in New Mexico!

Here’s just one of their many five-star reviews:

“This is the only place we trust our dogs to stay. The entire staff is absolutely friendly, and their costs are the most reasonable in town. So far, we’ve only used the boarding for a few of our vacations, but our dogs seem to be comfortable every time we drop them off. I cannot recommend this place enough.” – D.S.

It is because of excellent reviews like this that Monte Vista Pet Lodge – Boarding, Grooming And Daycare is now able to call themselves a Top Rated Local award winner!

Not Your Average Pet Groomer

We were excited to learn all about Monte Vista Pet Lodge – Boarding, Grooming And Daycare and how they have gotten where they are today, so we sat down with the General Manager, Michelle.

The first thing we wanted to know was what it is that makes Monte Vista Pet Lodge – Boarding, Grooming And Daycare stand apart from its competitors. Michelle told us about their dedication to the pets and people they work with:

“We don’t have any a la carte fees and we don’t add anything on. We are a lot more personalized, whether it is daycare, grooming, or boarding. If we see something going on with the pet, we will communicate with the pet’s parents first before calling a vet over. We want to make sure we are caring for the pets properly. We encourage our staff to be friendly with everyone, even if they’re having a bad day.”

We also asked Michelle about the Monte Vista Pet Lodge – Boarding, Grooming And Daycare business mission. She said:

“Our mission is to help the animals feel as comfortable as possible. The pets become our pets when they are here, and we make sure the pets are comfortable when the pet parents drop them off.”

Building Success By Listening To Their Clients

Monte Vista Pet Lodge – Boarding, Grooming And Daycare has earned a phenomenal reputation, so we wanted to know more about how they have gotten their name out and grown their business. Michelle said that word of mouth has been their greatest resource when it comes to getting their name out. They have also used Facebook and advertised with local high-school sports teams to reach their community.

There are many businesses out there that are looking to build as impressive a reputation as Monte Vista Pet Lodge – Boarding, Grooming And Daycare has managed to. We asked if Michelle could share any expert advice with these companies. Here’s what she had to say:

“You need to see each customer as an individual. You are going to be just another customer if you go to Walmart or Petsmart. We know our pets’ parents’ names. We know how to listen to our pet parents and [lend them our] ears, because people love to talk about their pets.”

Congratulations to Monte Vista Pet Lodge – Boarding, Grooming And Daycare for being a 2019 Top Rated Local award winner, and special thanks to Michelle for taking the time to speak with us!

New Mexico’s Top Rated Local® Fitness Centers Award Winner: Desert Devil CrossFit

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Desert Devil CrossFit is a 2019 award winner for fitness centers in New Mexico!

Don’t settle for typical. Instead, reach your fitness goals by choosing an authentic, inclusive and fun fitness center, like Desert Devil CrossFit in Las Cruces.

Desert Devil CrossFit has received dozens of reviews with an average rating of 4.98 stars, earning them a phenomenal Rating Score™ of 95.81 and a 2019 Top Rated Local award for ranking among the top 10 fitness centers in all of New Mexico!

Here’s just one of their many five-star reviews:

“The moment that I walked into this gym, I knew I was going to love it. The trainers are very nice and personable. The people that attended the gym at the time gave me a very warm welcome and made me feel very comfortable. I have been attending for a little under two years now, and I can say that this place is awesome! This gym is accommodating to all types of people, from beginners who have never exercised to the extreme CrossFitters. If you are looking for a gym to attend or traveling by, look no further; this is your gym. I guarantee it!” – Gilbert L.

Not Your Average Fitness Center

We wanted to learn all about Desert Devil CrossFit and its impressive online reputation, so we took a few minutes to talk with the owner, Juliet Ricci.

The first question we had for Juliet was what is it that sets Desert Devil CrossFit apart from their competition in New Mexico. Here’s Juliet’s response:

We’re athletic, inclusive and fun. We are part of a diverse crowd, and we like to have fun while working hard.”

We also wanted to know what their mission is at Desert Devil CrossFit and how they work to make the world a better place. Here’s what Juliet had to say:

“[Our mission is to] be authentic and keep it real. We want to have a space for everyone to come work out regardless of their age, ethnicity or background.”

Juliet went on to tell us a little bit about how she and her team give back to their community:

“We try to donate back to our community as much as we can. One of our members is a librarian at a local school, so we pick a family and provide Christmas gifts and food for them. We also have a yearly lifting competition to raise funds for melanoma patients.”

Building Success by Making Fitness Fun

Juliet attributes Desert Devil CrossFit’s strong online reputation to their commitment to providing a fun experience for their members and to keeping it real. Juliet says that leads to good reviews.

Outside of building a powerful online reputation, Desert Devil CrossFit has gotten their name out there by donating to their community and by posting about real members on social media.

There are so many business owners out there looking to build the kind of online reputation Desert Devil CrossFit has. Here’s Juliet’s expert advice for them:

“Just keep it real; people don’t want to see perfection. Be strong and better at life. Everything we do here transfers outside of the gym into your lifestyle.”

Congratulations to the team at Desert Devil CrossFit for being a 2019 Top Rated Local award winner, and thank you so much, Juliet, for taking the time to speak with us!

We highly recommend Desert Devil CrossFit in Las Cruces. Visit their website today!

New Mexico’s Top Rated Local® Roofing Contractors Award Winner: Robles Roofing And General Construction

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Robles Roofing And General Construction is an award winner for roofing contractors in 2019.

If you are looking for an excellent and experienced roofing contractor, look no further than this award-winning company!

Robles Roofing And General Construction has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.63 stars, earning them an impressive Rating Score™ of 90.27 and a 2019 Top Rated Local award for ranking as one of the top five roofing contractors in New Mexico!

Here’s just one of their many five-star reviews:

“Robles did my father’s house last year and did such a good job, I had them do my house this year. They are very good, and their prices are very low. The roof looks great.” – N.L.

It is because of excellent reviews like this that Robles Roofing And General Construction is now able to call themselves a Top Rated Local award winner!

Not Your Average Roofing Contractor

We were excited to learn all about Robles Roofing And General Construction and how they have gotten where they are today, so we sat down with the Co-Owner, Raul Rivera.

Raul co-owns the company with his father, who Raul says has been working in the roofing industry for his entire life. Even though he is now a company owner, Raul’s dad still gets involved in every roofing job to guarantee the quality of their service.

Raul also shared with us the Robles Roofing business mission:

“Our mission is to offer the best quality and hold our sales to a high standard.”

Building Success By Treating Others Well

There are many businesses out there that are looking to build as impressive a reputation as Robles Roofing And General Construction has managed to. Raul said that their incredible reputation is all thanks to word of mouth. They do the best work they can to treat others the way they would want to be treated, and that exceptional service has been recognized.

We asked if Raul could share any expert advice with these companies. Here’s what he had to say:

“The customer is always number one! Do good work, and your business will grow itself.”

Congratulations to Robles Roofing And General Construction for being a 2019 Top Rated Local award winner, and special thanks to Raul for taking the time to speak with us!

New Mexico’s Top Rated Local® Event Planners Award Winner: Elegant Events & Invitations LLC

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Elegant Events & Invitations LLC is an award winner for event planners in 2019.

If you are looking for an event planner that will take the stress out of creating your dream event, look no further than this award-winning company!

Elegant Events & Invitations LLC has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 79.80 and a 2019 Top Rated Local award for ranking as one of the top three event planners in New Mexico!

Here’s just one of their many five-star reviews:

“Elegant Events was the best! They helped me the day of my wedding, and they provided the best service… Roxanne and her team set up the morning of, and everything turned out perfectly! All of our guests loved the set-up and the way everything was put together. They went above and beyond to meet mine and my husband’s expectations. We would definitely recommend them because we didn’t have to stress on our big day. Who wants to set up their own wedding, when you can hire Elegant Events?” – A.F.

It is because of excellent reviews like this that Elegant Events & Invitations LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Event Planner

We were excited to learn all about Elegant Events & Invitations LLC and how they have gotten where they are today, so we sat down with the owner, Roxanne Kidd.

Elegant Events & Invitations LLC started in 2009. Roxanne was a hospitality major in college and has always been customer-service-oriented. Going into special events and weddings was what she really wanted to focus on, and so Elegant Events was born!

The first thing we wanted to know was what it is that makes Elegant Events & Invitations LLC stand apart from their competitors. Roxanne told us about how she uses her hospitality background to really focus on giving personal attention to every client. Roxanne said:

“When people book Elegant Events, they are booking me to be there and make sure everything goes smoothly. It’s really the one-on-one contact that our customers get that sets us apart. I have a personal meeting with every customer. It gives them comfort to know that the person that is going to be facilitating their wedding or event is meeting with them beforehand. We really do make an effort to get to know them.”

We also asked her if she could share her business mission with us. She said:

“It’s your day; enjoy it!”

Building Success By Loving What They Do

There are many businesses out there that are looking to build as impressive a reputation as Elegant Events & Invitations LLC has managed to. We asked if Roxanne could share any expert advice with these companies. Here’s what she had to say:

“They really need to love what they are doing. I spend more time at my store and with my clients than I do with my own family sometimes. It’s something you have to be passionate about and put the time into.”

Congratulations to Elegant Events & Invitations LLC for being a 2019 Top Rated Local award winner, and special thanks to Roxanne for taking the time to speak with us!

New Mexico’s Top Rated Local® Barber Shops Award Winner: Fade Station

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Fade Station is a 2019 award winner for barber shops in New Mexico!

If you’re in the market for a great haircut in Albuquerque, Fade Station is your number one option.

Fade Station has received hundreds of reviews with an average rating of 4.56 stars, earning them a tremendous Rating Score™ of 86.58 and a 2019 Top Rated Local award for ranking among the top 10 barber shops in all of New Mexico!

Here’s just one of the many five-star reviews that got them there:

“[This is the] best barber shop I’ve been to! It doesn’t matter who you see there, because they’re all great. I’ve had several barbers there, and they all give an excellent experience. You can’t just get a great straight razor shave on your head anywhere, and Fade Station does it great every time! [I] love my smooth shaved head! [I] highly recommend [them]!” – Robert T.

Not Your Average Barber Shop

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Rudy, the Manager of Fade Station.

To kick off our conversation, we asked Rudy about what makes Fade Station unique compared to the many other barber shops in New Mexico. Rudy pointed to the employees at Fade Station — there are eight of them — and said:

“We are artists. Every haircut is a walking billboard.”

We also asked Rudy about the Fade Station mission and how they work to make the world a better place. Here’s what Rudy had to say:

“[Our mission is] to always treat our customers amazing — to greet them on their way in and on their way out!”

Building Success by Paying Attention to the Details

Rudy credits Fade Station’s strong online reputation to their commitment to paying attention to even the smallest details. Rudy told us that detail is everything to him and his team!

Outside of building a powerful online reputation, Fade Station has grown through social media.

There are many business owners looking to grow their business and build their online reputation. Here’s Rudy’s expert advice for them:

“Keep customers happy!”

Congratulations to Fade Station for being a 2019 Top Rated Local award winner, and thank you so much, Rudy, for taking the time to speak with us!

We highly recommend Fade Station in Albuquerque. Visit their Facebook page today!

New Mexico’s Top Rated Local® Roofing Contractors Award Winner: Fix My Roof LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Fix My Roof LLC is a two-time 2019 award winner in New Mexico!

For all of your roofing needs in Santa Fe, there’s no better company to work with than Fix My Roof LLC.

Fix My Roof LLC has received dozens of reviews on three verified sites with an average rating of 5.00 stars, earning them a marvelous Rating Score™ of 96.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top 10 roofing contractors in all of New Mexico!

Here’s just one of their many five-star reviews:

“Fix My Roof responded immediately to our request and took payment in two stages. After an evaluation and approval of the current materials on our roof, the date was set, and they showed up and did the job within two or three days. There was no muss or fuss or inconvenience to us. After one year, they came and did an inspection and found everything ship-shape. We are happy with their work and feel secure under our new roof.” – George P.

Not Your Average Roofing Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with John Grisak, the owner of Fix My Roof LLC.

The first thing we wanted to know was what makes Fix My Roof LLC a one-of-a-kind roofing company in New Mexico. Here’s what John had to say:

“We don’t use traditional roofing products. We cut down on our clients’ energy costs; we are a clean and green company. We don’t tear off the existing roof like most companies do, so it isn’t as invasive as most roofing companies. We specialize in liquid applied silicone, which we developed with our own proprietary brand. Our warranty on materials and labor is good for 10 years, and we do annual inspections every year for 10 years as well.”

John went on to add:

“We don’t want to be the ‘everything to everybody’ company. We do ONE thing, and we do it perfectly. We are the roofing company.”

We also asked John what their mission is at Fix My Roof LLC and how they work to make the world a better place. Here’s his response:

“[Our mission is] to provide a solution to flat roofs that extends the life of the roof, to extend energy efficiency and to educate our clients on how important it is to increase efficiency starting with their roof! We also use products that are clean and green to ensure the environment stays healthy, as well as to give our clients the ability to harvest water from their roof.”

Building Success Through Referrals

John attributes Fix My Roof LLC’s strong online reputation to the fact that their clients love them!

Outside of building a powerful online reputation, Fix My Roof LLC has gotten their name out there through direct mail, radio, television, billboards, and social outreach, but the majority of their business comes from referrals from current and past clients.

John went on to add:

“We are also hugely philanthropic. We underwrite the Santa Fe Humane Society and Animal Hospital; we donate to the Santa Fe Opera, and we donate to a local Homeless Shelter — we do all this because we love our community.”

Every business owner wants to build the kind of online reputation Fix My Roof LLC has. When we asked John what advice he has for those business owners, he said:

“Service is everything. Provide superior service to your clients, and make sure your employees are well trained and professional. For a successful business to run well, you have to treat your customers well as well as your employees.”

Congratulations to the team at Fix My Roof LLC for being a 2019 Top Rated Local award winner, and thank you so much, John, for taking the time to speak with us!

We highly recommend Fix My Roof LLC in Santa Fe. Visit their website today!

New Mexico’s Top Rated Local® Self Storage Centers Award Winner: Extra Space Storage

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Extra Space Storage is an award winner for self storage centers in 2019.

If you are looking for a self storage center that will safely and securely store your things, look no further than this award-winning company!

Extra Space Storage has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.89 stars, earning them an impressive Rating Score™ of 92.87 and a 2019 Top Rated Local award for ranking as one of the top five self storage centers in New Mexico!

Here’s just one of their many five-star reviews:

“Over the past eight years, I’ve had two units here. Not once in all the eight years have I had a reason to be unhappy. The units and the premises are always clean; the staff is always helpful and knowledgeable, and there’s plenty of parking space for maneuvering large trucks in and out. I’ve moved a few times over the past two decades, and this is the best storage facility I’ve found anywhere in the southwest.” – L.W.

It is because of excellent reviews like this that Extra Space Storage is now able to call themselves a Top Rated Local award winner!

Not Your Average Self Storage Center

We were excited to learn all about Extra Space Storage and how they have gotten where they are today, so we sat down with the District Manager, Chance.

The first thing we wanted to know was what it is that makes Extra Space Storage stand apart from their competitors. Chance said that their grounds are so clean that you can safely walk around in a white dress! Cleanliness and customer service are top priorities at Extra Space. Chance told us:

“[Our mission is] to ensure that we listen to our customers and provide a superior product to match our customer’s needs. We always want to be adaptive!”

Building Success With Positive Reviews

Extra Space Storage has over 1,600 stores across the nation, including stores in Puerto Rico and Hawaii. Chance says that they have used the internet and SEO (search engine optimization) to help market and grow their company, but that reviews have been one of their greatest driving forces for new business. Chance said:

“Reviews are everything! We try to get our customers to write reviews.”

There are many businesses out there that are looking to build as impressive a reputation as Extra Space Storage has managed to. We asked if Chance could share any expert advice with these companies. Here’s what he had to say:

“Have the right people; they are the front line! Match your market.”

Congratulations to Extra Space Storage for being a 2019 Top Rated Local award winner, and special thanks to Chance for taking the time to speak with us!