Ohio’s Top Rated Local® Carpet Cleaners Award Winner: Quality Clean

Top Rated Local® is pleased to announce that Quality Clean is a 2019 award winner for carpet cleaners in Ohio!

If you’re looking for professional, affordable carpet cleaning solutions in northeast Ohio, there’s no better company to turn to than Quality Clean.

Quality Clean has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a fantastic Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“I have been having Quality Clean clean my carpets and couches for over five years. They even do my rental properties’ carpet, and each time, they do an amazing job! They can get out the toughest stains, leaving my furniture and carpets looking like they are brand new. The scheduling is great. They will accommodate my schedule when it is a good time for me. Van and his staff are professional and reliable.” – Kela P.

Not Your Average Carpet Cleaning Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Van Siatras, the owner of Quality Clean.

To kick off our conversation, we asked Van about what makes Quality Clean unique compared to the many other carpet cleaners in Ohio. Van told us that five key things set them apart:

  1. Their reputation
  2. The fact that they are one of the most experienced carpet cleaners in the country
  3. Their education and certification — they are adamant about keeping up with current processes and technology
  4. Their system, which is the most advanced in the market
  5. Their guarantee — “We guarantee they are going to be 100-percent satisfied, or they get their money back.”

We also asked Van about the Quality Clean mission and how they work to make the world a better place. Van shared with us that, when he founded Quality Clean in 2004, he did so with the intention to treat people how he would want to be treated and to be a company that takes care of their clients instead of trying to take advantage of them.

Building Success by Providing the Best Possible Customer Experience

Van credits Quality Clean’s strong online reputation to their commitment to providing the best customer service experience they can. They also recently started following up with clients and asking them to leave a review.

Outside of building a powerful online reputation, Quality Clean has grown through referral marketing, pay-per-click advertising on Google, Facebook ads and by marketing to current clients.

There are many business owners looking to grow their business and build their online reputation. Here’s Van’s expert advice for them:

“Treat people as you like to be treated; treat everybody’s home with the respect that you would want your home to be treated with.”


Congratulations to Quality Clean for being a 2019 Top Rated Local award winner, and thank you so much, Van, for taking the time to speak with us!

We highly recommend Quality Clean in Stow. Visit their website today!

Ohio’s Top Rated Local® Plastic Surgeons Award Winner: Columbus Aesthetic & Plastic Surgery

Top Rated Local® is pleased to announce that Columbus Aesthetic & Plastic Surgery is an award winner for plastic surgeons in 2019.

If you are looking for a reputable and excellent plastic surgeon in Columbus, look no further than this award-winning company!

Columbus Aesthetic & Plastic Surgery has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.56 stars, earning them an impressive Rating Score™ of 82.40 and a 2019 Top Rated Local award for ranking as the number one plastic surgeon in Ohio!

Here’s just one of their many five-star reviews:

“When you combine an excellent skill set, an eye for artistry, and an energetic personality that calls a spade a spade, you have defined Dr. Heck. He knows his stuff, and you will be a healthier and more beautiful version of YOU because of his experience and expertise.” – T.W.

It is because of excellent reviews like this that Columbus Aesthetic & Plastic Surgery is now able to call themselves a Top Rated Local award winner!

Not Your Average Plastic Surgeon

Columbus Aesthetic & Plastic Surgery (CAPS) is the premier plastic surgery group in private practice, serving patients for nearly 23 years. Their five board-certified plastic surgeons, Dr. Timothy Treece, Dr. Susan Vasko, Dr. Robert Heck, Dr. John Wakelin, and Dr. Tyler Angelos, oversee all areas of the practice, including but not limited to a MedSpa, CoolSculpting®, Laser, and Wellness Centers. This practice’s reputation often precedes them, as most of their referrals come from satisfied patients who place their trust in the work they do.

We were excited to learn all about Columbus Aesthetic & Plastic Surgery and how they have gotten where they are today, so we sat down with Kendra, the CEO, and Kayla, the Marketing Coordinator.

The first thing we wanted to know was what it is that makes Columbus Aesthetic & Plastic Surgery stand apart from its competitors. Kendra and Kayla shared:

“I can proudly say that what separates us in the industry is that we are very well-known and sought after. We are not just well-known in the community, but on a national level as well. It definitely makes everyone who works here feel good and confident that we are known for being the best at what we do! With being ranked amongst the top in the nation with our service manufacturers, it allows our providers to have the extensive education and training that they need to be masters in their work. Our providers and non-surgical centers are overseen by our five board-certified plastic surgeons, which allows our providers to ensure that their patients are receiving the treatment or service that is best for them.”

They also described their business mission to us, saying:

“Our mission is to provide the highest quality care in an environment that fosters trust, welcomes innovation, and provides the best possible patient experience!”

Building Success And Giving Back

Columbus Aesthetic & Plastic Surgery has earned an incredible reputation, both online and off, so we asked Kendra and Kayla what they have done to grow their business. They said:

“I think word of mouth and reviews go hand-in-hand, and we get a lot of new patients from the combination of those two things.”

Of course, they have also seen the benefit a great online review can have. We asked Kendra and Kayla what their secret is behind having gotten hundreds of positive reviews. They told us:

“It starts with our strong online presence, which leads to a patient phone call. It continues with them walking in the door and during the checkout process when they are leaving. You can’t fall short in any of those patient touch points, because when you have all of those elements and you focus on a five-star rating in every one of those aspects, then your ratings will follow. That is what makes patients not just leave a review because they are asked, but because they had a great experience and they want to leave a review. We try to make it easy for patients to leave reviews as well, by handing out cards, sending text reminders and providing links to review platforms on our website.”

Offline, Columbus Aesthetic & Plastic Surgery has earned some recognition for the work they have done to give back to the community. Kayla and Kendra told us about a project they are quite proud of:

“We are proud of being part of a company that is very involved in the community. In 2011, we launched the CAPS for the CURE fundraising event, benefiting breast cancer and supporting organizations in Central Ohio in the fight against breast cancer. In 2018, Columbus Aesthetic & Plastic Surgery wanted to extend their support and founded The CAPS Foundation, a 501(3)© non-profit organization with a mission to raise funds and awareness of breast cancer.”

There are many businesses out there that are looking to build as impressive a reputation as Columbus Aesthetic & Plastic Surgery has managed to. We asked if Kendra and Kayla could share any expert advice with these companies. Here’s what they had to say:

“You have to establish what you want your core business to be made up of. Not until you have perfected your main service and/or product, and have established a reputation that you want to be known for, should you extend your business. You don’t want to grow too fast!”


Congratulations to Columbus Aesthetic & Plastic Surgery for being a 2019 Top Rated Local award winner, and special thanks to Kendra and Kayla for taking the time to speak with us!

Ohio’s Top Rated Local® Pest Control Companies Award Winner: Valley Termite & Pest Control

Top Rated Local® is pleased to announce that Valley Termite & Pest Control is a 2019 award winner for pest control companies in Ohio!

Whether you need pest control for bed bugs, termites or mice, there’s no better company to rely on in Cincinnati than Valley Termite & Pest Control.

Valley Termite & Pest Control has received dozens of reviews with an average rating of 4.63 stars, earning them a fantastic Rating Score™ of 92.25 and a 2019 Top Rated Local award for ranking among the top five pest control companies in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“I’ve used Valley Termite several different times for general insect control and once for carpenter ants. Carpenter ants are extremely difficult to get rid of, but they used a combination of different tactics, including sprays, granules, dust, etc. I no longer have an issue. They were prompt, courteous and didn’t try to sell me on a bunch of needless stuff. I would definitely recommend them to anyone.” – M.L.

Not Your Average Pest Control Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Jamie Brueggeman, who does marketing and sales at Valley Termite & Pest Control.

To kick off our conversation, we asked Jamie about what makes Valley Termite & Pest Control unique compared to the many other pest control companies in Ohio. Jamie told us:

“We are a family-owned business, and we do commercial and residential pest control. We specialize in a lot of different areas of pest control.”

Jamie went on to tell us that the team at Valley Termite & Pest Control has been serving the greater Cincinnati area since 1960!

Building Success by Asking for Reviews

Jamie credits Valley Termite & Pest Control’s strong online reputation to their commitment to following up after each service and asking for reviews.

Outside of building a powerful online reputation, Valley Termite & Pest Control has grown through word of mouth, print ads and online ads.

There are many business owners looking to grow their business and build their online reputation. Here’s Jamie’s expert advice for them:

“Make sure to answer the phone.”


Congratulations to Valley Termite & Pest Control for being a 2019 Top Rated Local award winner, and thank you so much, Jamie, for taking the time to speak with us!

We highly recommend Valley Termite & Pest Control in Cincinnati. Visit their website today!

Ohio’s Top Rated Local® House Cleaning Companies Award Winner: Kimberlee’s Helping Hand

Top Rated Local® is pleased to announce that Kimberlee’s Helping Hand is an award winner for house cleaning companies in 2019.

If you want to come home to a clean and cared-for space, without having to take the time out of your busy schedule to get it that way, look no further than this award-winning company!

Kimberlee’s Helping Hand has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.82 stars, earning them an impressive Rating Score™ of 94.24 and a 2019 Top Rated Local award for ranking as one of the top 10 house cleaning companies in Ohio!

Here’s just one of their many five-star reviews:

“I had never before hired a company to clean my house. I called and spoke with [them], and [they] fit me in right away. [The team] did an awesome job. I would recommend this company to everyone. You will be thrilled with the results.” – K.R.

It is because of excellent reviews like this that Kimberlee’s Helping Hand is now able to call themselves a Top Rated Local award winner!

Not Your Average House Cleaning Company

We were excited to learn all about Kimberlee’s Helping Hand and how they have gotten where they are today, so we sat down with the owner, Kimberlee Keiser.

The first thing we wanted to know was what it is that makes Kimberlee’s Helping Hand stand apart from its competitors. Kimberlee told us about their dedication to taking care of the details and tailoring the cleaning experience to the needs of each individual client. She said:

“We pay attention to the details. Trustworthiness and the little things matter to us, and at a lot of places, they do not. We like to tailor things around the individual, not the industry.”

Building Success With Integrity

Kimberlee’s Helping Hand has earned a marvelous reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Kimberlee told us that they keep in touch with their community through Facebook and their website, which is currently being redone, but that they mostly operate through word of mouth.

Kimberlee’s Helping Hand is also committed to giving back to their community. They are looking to participate in Cleaning For A Reason, an organization that donates cleaning services to women undergoing cancer treatments.

There are many businesses out there that are looking to build as impressive a reputation as Kimberlee’s Helping Hand has managed to. We asked if Kimberlee could share any expert advice with these companies. Here’s what she had to say:

“Have integrity first; you have to have that, a good foundation, and be down to earth and honest.”


Congratulations to Kimberlee’s Helping Hand for being a 2019 Top Rated Local award winner, and special thanks to Kimberlee for taking the time to speak with us!

Ohio’s Top Rated Local® Acupuncturist Award Winner: Cleveland Chiropractic & Integrative Health Center

Top Rated Local® is pleased to announce that Cleveland Chiropractic & Integrative Health Center is the number one acupuncture clinic in all of Ohio for 2019!

When you need acupuncture in Brecksville, you need Cleveland Chiropractic & Integrative Health Center.

Cleveland Chiropractic & Integrative Health Center has received multiple reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them a spectacular Rating Score™ of 98.00 and a 2019 Top Rated Local award for being ranked the number one acupuncture clinic in all of Ohio!

Here’s just one of their many five-star reviews:

“I highly recommend Dr. Gesicki and have done so to anyone in need of her services (my husband has also gone for acupuncture treatments). She’s a great listener and extremely knowledgeable. She has been a go-to resource for me and my entire family for almost two years. We trust her so much that we asked her to adjust our four-day-old daughter. The Cleveland area is lucky to have her (and Dr. Emily!!)!” – Kate S.

Not Your Average Chiropractic and Acupuncture Clinic

We wanted to know what makes Ohio’s number one acupuncture clinic so special, so we took a few minutes to talk with the owner, Dr. Candace Gesicki.

The first question we had for Dr. Gesicki was what makes Cleveland Chiropractic & Integrative Health Center unique compared to their competition in Ohio. She told us that their focus on fertility and pregnancy help to set them apart, and that they spend a lot of time with each and every patient. Everything their patients do is with the actual doctor, not just a chiropractic assistant.

We also asked Dr. Gesicki about Cleveland Chiropractic & Integrative Health Center’s mission and how they work to make the world a better place. Dr. Gesicki told us:

“[Our mission is to] support women and their journey through life and motherhood.”

Building Success Through Referrals and Community Involvement

When we asked Dr. Gesicki what their secret is to growth is at Cleveland Chiropractic & Integrative Health Center, she told us that they don’t advertise or do external marketing. Instead, they support other businesses that support women and build rapport with their patients, which leads to referrals. They also are involved in lots of local events, like the Cleveland birth expo.

Every business owner wants to grow their business and build their online reputation the way Cleveland Chiropractic & Integrative Health Center has. Here’s Dr. Gesicki’s advice for them:

“Be yourself. Stay connected in the community…”


Congratulations to the team at Cleveland Chiropractic & Integrative Health Center for being a 2019 Top Rated Local award winner, and thank you so much, Dr. Gesicki, for taking the time to speak with us!

We highly recommend Cleveland Chiropractic & Integrative Health Center in Brecksville. Visit their website today!

Ohio’s Top Rated Local® Restaurants Award Winner: Sotto

Top Rated Local® is pleased to announce that Sotto is a 2019 award winner for restaurants in Ohio!

If you have a craving for mouth-watering Italian food served in an unbeatable atmosphere, there’s no better option than Sotto in Cincinnati.

Sotto has received thousands of reviews on eight verified sites with an average rating of 4.75 stars, earning them an exemplary Rating Score™ of 97.49 and a 2019 Top Rated Local award for ranking among the top 10 restaurants in all of Ohio!

Here’s just one of their many five-star reviews:

“[This was] one of the best meals I have ever had. Everything was exceptional, and that includes the service staff. The atmosphere is stunning. I will be back every time we come here to visit.” – Zachary M.

Not Your Average Restaurant

William, the owner of Sotto, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Sotto apart from the many other restaurants in Ohio. Here’s William’s response:

“Our focus is to blow people away with the experience. Our servers are trained with the knowledge of Italian food. It starts not with great service and food but with the understanding of our menu. We have the opportunity to blow people away.”

We also wanted to know why they do what they do at Sotto and how they work to make the world a better place. William told us that their goal is to blow people away and said:

“That’s our culture, and our staff believes in it. It’s very fulfilling. We have an opportunity to make people’s days here.”

Building Success by Focusing on Hospitality

When we asked William about Sotto’s secret to such a strong online reputation, he attributed it to their commitment to focusing on hospitality, blowing people away and providing an immediate response.

Outside of building the kind of online reputation any business owner would envy, Sotto has spread the word about who they are and what they do through social media.

Clearly, William knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Blow people away. Focus on the customer.”


Congratulations to the team at Sotto for being a 2019 Top Rated Local award winner, and thank you so much, William, for taking the time to speak with us!

We highly recommend Sotto in Cincinnati. Visit their website today!

Ohio’s Top Rated Local® Pet Groomers Award Winner: The City Dog

Top Rated Local® is pleased to announce that The City Dog is a 2019 award winner for pet groomers in Ohio!

Help your pet to look and feel like the best version of themselves with the help of The City Dog in Columbus.

The City Dog has received more than 150 reviews with an average rating of 4.63 stars, earning them a phenomenal Rating Score™ of 94.26 and a 2019 Top Rated Local award for ranking among the top five pet groomers in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“We love The City Dog! The staff is extremely welcoming, and you can tell that they truly do care about the dogs that go there for boarding or day care. They take the time to get to know their clients (both dogs and humans)! It always brightens our day when we get to see pictures posted of our Golden Retriever on Instagram and Facebook! Thanks for taking such good care of our pup!” – Jacqueline K.

Not Your Average Pet Groomer

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Becky Hinga, co-owner of The City Dog.

To kick off our conversation, we asked Becky about what makes The City Dog unique compared to the many other pet groomers in Ohio. Becky told us:

“We care about the dogs. We got into the business to make a good place for dogs.”

Becky went on to tell us that The City Dog is a unique, upscale dog daycare and grooming shop that’s located in downtown Columbus and provides each pet with exceptional care in a safe, loving and clean environment.

We also asked Becky about The City Dog’s mission and how they work to make the world a better place. Here’s her response:

“I tell my employees to remember who writes our paychecks. Our mission is to always do the right thing, no matter who’s watching you.”

Building Success by Doing the Right Thing

Becky credits The City Dog’s strong online reputation to their commitment to always doing the right thing in their facility.

Outside of building a powerful online reputation, The City Dog has grown through word of mouth and not much else, which speaks to the kind of service they offer.

There are many business owners looking to grow their business and build their online reputation. Here’s Becky’s expert advice for them:

“If you’re doing the right thing on the ground, then your online reputation will reflect that.”


Congratulations to The City Dog for being a 2019 Top Rated Local award winner, and thank you so much, Becky, for taking the time to speak with us!

We highly recommend The City Dog in Columbus. Visit their website today!

Ohio’s Top Rated Local® Nail Salons Award Winner: Nirvana Nails

Top Rated Local® is pleased to announce that Nirvana Nails is an award winner for nail salons in 2019.

If you are looking for a nail salon that can transform your nails into a work of art, look no further than this award-winning company!

Nirvana Nails has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.78 stars, earning them an impressive Rating Score™ of 93.84 and a 2019 Top Rated Local award for ranking as one of the top 10 nail salons in Ohio!

Here’s just one of their many five-star reviews:

“This is a beautiful salon with great prices and excellent service. It is the best place in town to be pampered and have beautiful nails done.” – M.C.

It is because of excellent reviews like this that Nirvana Nails is now able to call themselves a Top Rated Local award winner!

Not Your Average Nail Salon

We were excited to learn all about Nirvana Nails and how they have gotten where they are today, so we sat down with the Manager, Ashley Nguyen.

The first thing we wanted to know was what it is that makes Nirvana Nails stand apart from its competitors. Ashley told us that they believe in offering quality over quantity. She said that she loves to meet her customers’ expectations and that the experience provided at Nirvana Nails is a special one.

Building Success By Treating The Customer Right

Nirvana Nails has earned an incredible reputation, so we were excited to hear about some of the ways they have gotten their name out and reached new customers. Ashley said that they have a Facebook, where they can keep in touch with their community, and they also have profiles on Google and Yelp.

There are many businesses out there that are looking to build as impressive a reputation as Nirvana Nails has managed to. We asked if Ashley could share any expert advice with these companies. Here’s what she had to say:

“Treat your consumers right. Take your time with each customer you have.”


Congratulations to Nirvana Nails for being a 2019 Top Rated Local award winner, and special thanks to Ashley for taking the time to speak with us!

Ohio’s Top Rated Local® Physical Therapists Award Winner: On Point Physical Therapy

Top Rated Local® is pleased to announce that On Point Physical Therapy is a 2019 award winner for physical therapists in Ohio!

When it comes to physical therapy in Akron, you won’t find a better option than On Point Physical Therapy.

On Point Physical Therapy has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a wonderful Rating Score™ of 94.00 and a 2019 Top Rated Local award for ranking among the top 10 physical therapists in all of Ohio!

Here’s just one of their many five-star reviews:

“Susan has a natural ability to diagnose and treat. I had a knee injury (or so I thought) that caused tremendous pain for a few months. I could barely walk and would have stabbing pains. Finally, I went to Susan. She noticed I had a muscle issue and dry needled it. I walked up two flights of stairs on my way out and without pain. Wow! She has fixed other things with dry needling, and I wouldn’t go to anyone else.” – Teresa B.

Not Your Average Physical Therapy Center

We wanted to learn all about On Point Physical Therapy and its impressive online reputation, so we took a few minutes to talk with the owner, Susan.

The first question we had for Susan was what is it that sets On Point Physical Therapy apart from their competition in Ohio. Here’s Susan’s response:

“We educate our patients with our new, text-based system, where they can text us a question related to their treatment or physical therapy. Whether they have a question about their limitations or they just want basic information, we provide them with that text system, so that they can always be in touch with a therapist from our office.”

We also wanted to know what their mission is at On Point Physical Therapy and how they work to make the world a better place. Here’s what Susan had to say:

“[Our mission is to] resolve many on-going physical issues, develop solutions based on our patients’ strengths and treat every patient with care and kindness.”

Building Success Through Word of Mouth

On Point Physical Therapy has gotten their name out there through word of mouth and community outreach. Here’s what Susan had to say about the matter:

“We are actually growing too fast right now, and we need to hire more staff to keep up with the demand…”

There are so many business owners out there looking to build the kind of online reputation On Point Physical Therapy has. Here’s Susan’s expert advice for them:

“Opportunity does not come knocking on your door saying, ‘I’m an opportunity.’ When I was 23, I didn’t realize that, when I was asked to go to the Ohio Ballet to provide on-site physical therapy, it would change my life forever. Sometimes, you just have to take that leap of faith and go for it.”


Congratulations to the team at On Point Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Susan, for taking the time to speak with us!

We highly recommend On Point Physical Therapy in Akron. Visit their website today!

Ohio’s Top Rated Local® Barber Shops Award Winner: Belmont Barber Shop

Top Rated Local® is pleased to announce that Belmont Barber Shop is a 2019 award winner for barber shops in Ohio!

For professional barber services in Dayton, there’s no better option than Belmont Barber Shop.

Belmont Barber Shop has received dozens of reviews on three verified sites with an average rating of 5.00 stars, earning them an outstanding Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five barber shops in all of Ohio!

Here’s just one of their many five-star reviews:

“I got the best haircut of my life here. There’s a wonderful environment and friendly staff. Make sure to ask for Rob when you go.”

Not Your Average Barber Shop

Tyler Molitor, a barber at Belmont Barber Shop, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Belmont Barber Shop apart from the many other barber shops in Ohio. Tyler told us that it’s the personalization they offer their clients — it’s a small shop with three chairs — the fact that they’ve been serving the community for more than 60 years, their old-school, classic barber shop vibe, and to the fact that they give their clients what they want.

Tyler went on to tell us that they do the little things to provide their guests with a next-level experience, such as providing water and having music playing.

We also wanted to know why they do what they do at Belmont Barber Shop and how they work to make the world a better place. Here’s what Tyler had to say:

“The goal is to provide people with classic haircuts that they can feel confident about and to provide a community space for people to hang out in…”

Building Success Through Customer Service and Training

When we asked Tyler about Belmont Barber Shop’s secret to such a strong online reputation, he pointed to their commitment to customer service and training, to their great boss who cares about them and what they need, and to the camaraderie in their shop — a couple of the barbers went to school together; they all get along well and share supplies and tips with one another.

Outside of building the kind of online reputation any business owner would envy, Belmont Barber Shop has spread the word about who they are and what they do through social media — particularly Instagram.

Clearly, Tyler knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other barber shops out there:

“Engage and care about your people. You can be the best barber in the world, but if you aren’t personal, it doesn’t make people feel welcome. Listen to what the clients want and adapt that to your mission.”


Congratulations to the team at Belmont Barber Shop for being a 2019 Top Rated Local award winner, and thank you so much, Tyler, for taking the time to speak with us!

We highly recommend Belmont Barber Shop in Dayton. Visit their website today!