Category: Ohio

Ohio’s Top Rated Local® Garage Door Contractors Award Winner: Dayton Door Sales

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Dayton Door Sales is a 2019 award winner for garage door contractors in Ohio!

Whether you need garage door repair or maintenance, or you’re in the market for a new garage door, you won’t find a better company to work with than Dayton Door Sales.

Dayton Door Sales has received dozens of reviews with an average rating of 4.63 stars, earning them a wonderful Rating Score™ of 94.29 and a 2019 Top Rated Local award for ranking among the top 10 garage door contractors in all of Ohio!

Here’s just one of their many five-star reviews:

“One of the springs on our garage door opener broke on Thanksgiving, so at 9:30 the next morning, I called Dayton Door Sales. The person I spoke with told me they would have someone here in the afternoon and would call when they were on the way. The technicians called at 1:45 and arrived 15 minutes later. The techs were very polite and were done with the repair in about 35 minutes. Great service!” – Rob B.

Not Your Average Garage Door Company

We wanted to learn all about Dayton Door Sales and its impressive online reputation, so we took a few minutes to talk with the General Manager, Travis.

The first question we had for Travis was what is it that sets Dayton Door Sales apart from their competition in Ohio. Here’s Travis’s response:

“We’ve been around, have been consistent and have high integrity. We have a proven reliability time and time again.”

We also wanted to know what their mission is at Dayton Door Sales and how they work to make the world a better place. Here’s what Travis had to say:

“Providing quality service makes an impact. Our company values our integrity and experience. We hire skilled technicians and members of the community, which helps to make an impact on the economy.”

Building Success by Following Through

Travis attributes Dayton Door Sales’ strong online reputation to their commitment to sticking to their word:

“We do what we say we’re going to do. We follow through on our commitments, and we specialize in customer service. We are all consumers and treat our customers as the absolute priority. Try to make their experience from beginning to end the best possible. Most of our reviews are organic, and we have a place on our website where we people can leave us a review.”

Outside of building a powerful online reputation, Dayton Door Sales has gotten their name out there through radio, TV and other spots, as well as word of mouth and referrals. Travis added:

“We like to showcase our technology and how it can help our customers.”

There are so many business owners out there looking to build the kind of online reputation Dayton Door Sales has. Here’s Travis’s expert advice for them:

“Follow through on every aspect of what you’re promising the customers.”

Congratulations to the team at Dayton Door Sales for being a 2019 Top Rated Local award winner, and thank you so much, Travis, for taking the time to speak with us!

We highly recommend Dayton Door Sales. Visit their website today!

Ohio’s Top Rated Local® Barber Shops Award Winner: Ted’s Classic Cuts Barber Shop

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Ted’s Classic Cuts Barber Shop is an award winner for barber shops in 2019.

If you are looking for a barber shop that will help get you looking and feeling your best, look no further than this award-winning company!

Ted’s Classic Cuts Barber Shop has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.96 stars, earning them an impressive Rating Score™ of 95.62 and a 2019 Top Rated Local award for ranking as one of the top 10 barber shops in Ohio!

Here’s just one of their many five-star reviews:

“Ted has been cutting my hair for 20 years. He always delivers an excellent haircut, and I always look forward to a great conversation. Ted takes time to learn about each of his clients on a personal level. I would 100-percent recommend Ted’s Classic Cuts to anyone looking for a new barber or just a quick walk-in cut.” – D.E.

It is because of excellent reviews like this that Ted’s Classic Cuts Barber Shop is now able to call themselves a Top Rated Local award winner!

Not Your Average Barber Shop

We were excited to learn all about Ted’s Classic Cuts Barber Shop and how they have gotten where they are today, so we sat down with the owner, Ted Carr.

The first thing we wanted to know was what it is that makes Ted’s Classic Cuts Barber Shop stand apart from its competitors. The first thing that stood out to us was the incredible amount of experience these skilled barbers have. Ted has owned the shop for 18 years, and between the five staff members, they have over 100 years of combined haircutting experience. At Ted’s, they have a positive atmosphere, and the staff all try to make sure their shop is family-friendly, keeping the conversation non-political and more focused on cars and sports.

In addition to their experience and friendly vibe, Ted’s is also affordable and usually charges less than the cookie-cutter shops you might be used to visiting.

Ted also cares deeply about the community and does what he can to give back. He told us:

“I grew up in this community; my family grew up here. I was on the school board for a little bit. We try to be positive and upbeat here. We’re kind and courteous people… We donate cuts to local fundraisers, sports teams, and the theater department.

Building Success Over The Years

In addition to building the kind of online reputation that any small business would envy, Ted’s Classic Cuts Barber Shop has spread the word about who they are and what they do by advertising their business in the local paper and through local sports programs.

There are many businesses out there that are looking to build as impressive a reputation as Ted’s Classic Cuts Barber Shop has managed to. We asked if Ted could share any expert advice with these companies. Here’s what he had to say:

“I think before people jump out and start paying rent and growing, you first need to get your clientele up. It takes time.”

Congratulations to Ted’s Classic Cuts Barber Shop for being a 2019 Top Rated Local award winner, and special thanks to Ted for taking the time to speak with us!

Ohio’s Top Rated Local® Painting Contractors Award Winner: Color in Motion Painting

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Color in Motion Painting is a two-time 2019 award winner in Ohio!

Give your home or business a facelift with the help of the professionals at Color in Motion Painting in Cleveland.

Color in Motion Painting has received dozens of reviews on six verified sites with an average rating of 4.93 stars, earning them an impeccable Rating Score™ of 100.00 and two 2019 Top Rated Local awards for being ranked among the top 50 businesses and the number one painting company in all of Ohio!

Here’s just one of their many five-star reviews:

“Justin and Dave painted my bathroom and hallway as well as the wood trim going into the basement. The transformation is amazing!! They were very professional, clean and did a fantastic job! I will highly recommend them to friends and family in the future!” – Tammy G.

Not Your Average Painting Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Justin Greene, the owner of Color in Motion Painting.

The first thing we wanted to know was what makes Color in Motion Painting a one-of-a-kind painting company in Ohio. Justin told us that they are committed to following The Golden Rule and said:

“We are a small, family-owned business; it is me, two of my boys and two brothers. We are a tight group, and people feel genuinely comfortable with us. We are very good at explaining to customers what they need and can give them all of the knowledge they need to make a decision.”

Justin went on to add:

“About 10 years ago, I started painting with some older Italian guys, and they had skills that you don’t really see anymore. Over the years, I have been using the stuff I learned from them, and it has been priceless. When a lot of companies get to a certain level, they get blindsided by the money; I made sure that did not happen to me.”

We also asked Justin what their mission is at Color in Motion Painting and how they work to make the world a better place. Here’s his response:

“We just moved recently, but we are a local sponsor for youth baseball and softball teams. The city of Brooklyn has recently started a grant process to help do exterior painting, and they chose me to be a ‘Preferred Contractor’ for that program.”

Building Success Through Customer Service and The Golden Rule

Justin attributes Color in Motion Painting’s strong online reputation to their commitment to customer service and treating people the way they want to be treated. He added:

“I show up with years of experience and speak to clients like I’ve known them for 20 years and they are part of the family. We try to ask most clients to leave us reviews, but it mainly comes down to the demographic.”

Outside of building a powerful online reputation, Color in Motion Painting has gotten their name out there mostly through word of mouth; they’ve also seen a lot of growth from repeat customers.

Every business owner wants to build the kind of online reputation Color in Motion Painting has. When we asked Justin what advice he has for those business owners, he said:

“Be honest; [focus on] customer service, and treat people the way you want to be treated. Being genuine with people will get you a long way in the contracting business. If I do not know how to do something, I will tell people the truth, and I want them to make the right decision.”

Congratulations to the team at Color in Motion Painting for being a 2019 Top Rated Local award winner, and thank you so much, Justin, for taking the time to speak with us!

We highly recommend Color in Motion Painting in Cleveland. Visit their website today!

Ohio’s Top Rated Local® Tree Care Companies Award Winner: Harrison’s Pro Tree Service

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Harrison’s Pro Tree Service is a 2019 award winner for tree care companies in Ohio!

Whether you want to keep your trees healthy and beautiful with trimming and pruning or you’re in need of safe and professional tree removal, there’s no better company to turn to in Franklin than Harrison’s Pro Tree Service.

Harrison’s Pro Tree Service has received dozens of reviews on three verified sites with a perfect average rating of 5.00 stars, earning them an exemplary Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking among the top five tree care companies in all of Ohio!

Here’s just one of their many five-star reviews:

“I hired Harrison’s for a large project at my house, and they were fantastic. They brought a large crew with modern equipment and did a great job. They were thorough, meticulous and cleaned up after their job. I would highly recommend [them].” – Mark T.

Not Your Average Tree Care Company

Denise Harrison, the owner of Harrison’s Pro Tree Service, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Harrison’s Pro Tree Service apart from the many other tree care companies in Ohio. Denise told us that what makes them different is the quality of their work, the respect their employees have for their customers and the fact that they are OSHA compliant.

We also wanted to know why they do what they do at Harrison’s Pro Tree Service and how they work to make the world a better place. Denise shared with us that their mission is to provide their clients with top-quality service, certified arborists and health for their trees.

Building Success by Offering Good Service and Asking for Reviews

When we asked Denise about Harrison’s Pro Tree Service’s secret to such a strong online reputation, she told us that they are dedicated to offering good service and asking their clients for reviews.

Outside of building the kind of online reputation any business owner would envy, Harrison’s Pro Tree Service has spread the word about who they are and what they do through networking — they sit on boards and associations and have good relationships with the local city and schools, including the drama club.

Clearly, Denise knows a thing or two about growing a business and building an online reputation. After we asked what advice she has for the many other business owners out there, Denise emphasized the importance of customer service and said:

“Keep up, and get back to people.”

Congratulations to the team at Harrison’s Pro Tree Service for being a 2019 Top Rated Local award winner, and thank you so much, Denise, for taking the time to speak with us!

We highly recommend Harrison’s Pro Tree Service in Franklin. Visit their website today!

Ohio’s Top Rated Local® Restaurants Award Winner: Falb’s Restaurant

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Falb’s Restaurant is an award winner for restaurants in 2019.

If you are looking for a restaurant that can quickly provide you with a fresh and delicious meal, look no further than this award-winning company!

Falb’s Restaurant has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.72 stars, earning them an impressive Rating Score™ of 97.22 and a 2019 Top Rated Local award for ranking as one of the top three restaurants in Ohio!

Here’s just one of their many five-star reviews:

“There is a reason this place has been around for almost 100 years. They have great food and quick service. I wish there were more classic lunch counters like this!” – D.D.

It is because of excellent reviews like this that Falb’s Restaurant is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Falb’s Restaurant and how they have gotten where they are today, so we sat down with the Co-Owner, Dwayne Falb.

The first thing we wanted to know was what it is that makes Falb’s Restaurant stand apart from its competitors. Dwayne started by telling us a bit about the personal family history of this charming, local gem:

“We’ve been in business for over 100 years. My grandfather started the business, and now, my brother and I run it.”
When Dwayne told us about their service, it was clear how important the customer is to the crew at Falb’s. He said that most people only get a half-hour break for lunch, so they are sure to offer quick service, allowing people to have fresh, tasty food and still make it back to work on time. Fast service and good food is what Falb’s is known for.

Building Success Over The Years

Falb’s Restaurant has earned a fantastic reputation, so we asked Dwayne how they have managed to grow their business and get their name out. He said that over the years, word of mouth has remained number one for them.

There are many restaurants out there that are looking to build as impressive a reputation as Falb’s Restaurant has managed to. We asked if Dwayne could share any expert advice with these companies. Here’s what he had to say:

“Give people good service and good food.”

Congratulations to Falb’s Restaurant for being a 2019 Top Rated Local award winner, and special thanks to Dwayne for taking the time to speak with us!

Ohio’s Top Rated Local® Home Health Care Providers Award Winner: Home Care Assistance Columbus

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Home Care Assistance Columbus is an award winner for home health care providers in 2019.

If you are looking for a compassionate, professional home health care provider, look no further than this award-winning company!

Home Care Assistance Columbus has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.55 stars, earning them an impressive Rating Score™ of 65.05 and a 2019 Top Rated Local award for ranking as one of the top 10 home health care providers in Ohio!

Here’s just one of their many five-star reviews:

“I have truly enjoyed watching my mom develop a meaningful relationship with [her caregiver]. She is a gentle, kind, and warm caregiver, who takes pride in her job, and she should; she is fantastic! I never knew my mom had so much to talk about, or that she needed the help she did. From helping her cook healthy meals to doctors’ visits and chemo, they are there for her. Home Care Assistance has allowed me to be a daughter and enjoy my mom again. I will forever be thankful for, not only the care they have provided my mom, but also the resource they have become for me and my family. I highly recommend this company to anyone who is looking for a trustworthy service with a great team of people who actually care!” – J.S.

It is because of excellent reviews like this that Home Care Assistance Columbus is now able to call themselves a Top Rated Local award winner!

Not Your Average Home Health Care Provider

We were excited to learn all about Home Care Assistance Columbus and how they have gotten where they are today, so we sat down with the Owner and President, Lori Wengerd.

The first thing we wanted to know was what it is that makes Home Care Assistance Columbus stand apart from its competitors. Lori said that they focus on possibilities, not limitations. They want to enhance the lives of their clients and do that by focusing on what can be done for them.

We asked Lori what the Home Care Assistance Columbus business mission is. And she told us:

“We are here to change the way the world ages. We do this one client at a time. When we do the right thing, we not only impact the client but the whole family.”

Building Success, Online And Off

Home Care Assistance Columbus has earned a wonderful reputation, and she said that good communication has helped to get them where they are today. She also said that the internet is a huge opportunity to help educate others.

They have also gained some recognition for the charitable work they do. Lori told us a bit about that:

“We are very committed to giving back. I am on the board of Alzheimers for Central Ohio and have another person that is on the Tri-Village Chamber of Congress Board, and we give our time to organizations that impact our clients.”

There are many businesses out there that are looking to build as impressive a reputation as Home Care Assistance Columbus has managed to. We asked if Lori could share any expert advice with these companies. Here’s what she had to say:

“Keep your nose to the grindstone; don’t get caught up in what the competitors are doing, and do what you do best. Put your best out there every day, and be sincere; take on problems head-on.”

Congratulations to Home Care Assistance Columbus for being a 2019 Top Rated Local award winner, and special thanks to Lori for taking the time to speak with us!

Ohio’s Top Rated Local® Window Cleaners Award Winner: Perry Window Cleaning

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Perry Window Cleaning is a 2019 award winner for window cleaners in Ohio!

If you’re looking to work with a company that will make your windows look like new, look no further than Perry Window Cleaning in Springfield.

Perry Window Cleaning has received dozens of reviews on four verified sites with an average rating of 4.93 stars, earning them an extraordinary Rating Score™ of 97.29 and a 2019 Top Rated Local award for ranking among the top five window cleaners in all of Ohio!

Here’s just one of their many five-star reviews:

“We have used Perry Window Cleaning for three years, and they are amazing. [They are] very polite, and they are very kind to my dog as well! The dog loves them, too! I have recommended them to many in my neighborhood and other friends. I would have them come every few months if I had extra money. It is a great value and keeps us from having to climb up on the roof to do those tiny dormer windows.” – Shelly B.

Not Your Average Window Cleaning Company

Matt, the owner of Perry Window Cleaning, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Perry Window Cleaning apart from the many other window cleaners in Ohio. Here’s Matt’s response:

“We care about our customers; we do a good job. We look toward the long-term and clean out rain gutters. We are fair with the customer, and they know we won’t overcharge them.”

We also wanted to know why they do what they do at Perry Window Cleaning and how they work to make the world a better place. Here’s what Matt had to say:

“My crew has integrity, and they find they can be trusted. We take care of people like they are our family.”

Building Success by Following the Golden Rule

When we asked Matt about Perry Window Cleaning’s secret to such a strong online reputation, he attributed it to the fact that they treat people like they would want to be treated and care for them as if they were family.

Outside of building the kind of online reputation any business owner would envy, Perry Window Cleaning has spread the word about who they are and what they do through referrals, which says something about the kind of care they’ve taken of their customers since they first opened in 2003.

Clearly, Matt knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Build your business on a good reputation. The business will take care of you.”

Congratulations to the team at Perry Window Cleaning for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!

We highly recommend Perry Window Cleaning in Springfield. Visit their website today!

Ohio’s Top Rated Local® Massage Therapists Award Winner: Healthy Kneads Massage Therapy LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Healthy Kneads Massage Therapy LLC is a two-time 2019 award winner in Ohio!

If you’re looking for massage therapy that can help to melt your stress and pain away, look no further than Healthy Kneads Massage Therapy LLC in Toledo.

Healthy Kneads Massage Therapy LLC has received multiple reviews on three verified sites with an average rating of 4.67 stars, earning it two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the number one massage therapist in all of Ohio!

Here’s just one of its many five-star reviews:

“Susan has been the only person who has helped me with my scoliosis pain. I have seen a back surgeon, pain management and my regular doctor with no plan to help me. I really didn’t have any expectations when I went, but Susan is such a professional and really knows her stuff. For the first time in months, I haven’t had any pain after our session. I cannot recommend her highly enough and will certainly continue to do these sessions along with the therapeutic exercises I have found.” – Cheryl M.

Not Your Average Massage Therapy Clinic

We wanted to learn more about this two-time award winner and how it managed to build such an impressive online reputation, so we took a few minutes to talk with Susan Mackey, the owner of Healthy Kneads Massage Therapy LLC.

The first thing we wanted to know was what makes Healthy Kneads Massage Therapy LLC a one-of-a-kind massage therapy clinic in Ohio. Here’s what Susan had to say:

“My first love has always been medical and clinical massage, and that’s mostly what clients have wanted because they either had a fall, a car accident or some other trauma and are in need of more therapeutic work. If you do what you love and love what you do, the money will come because there’s enough business for everybody out there.”

We also asked Susan what her mission is at Healthy Kneads Massage Therapy LLC and how she works to make the world a better place. Here’s her response:

“I love giving back to veterans and the military, and I was able to go over to the 180th with a group of therapists and give free massages to the men, wives and families of the officers and enlisted men. I’ve gone around and offered chair massages for [military personnel]. My dad was in the Air Force, and my friend is a Navy veteran.”

Building Success by Providing Good Results

Susan attributes Healthy Kneads Massage Therapy LLC’s strong online reputation to her commitment to getting good results for her patients:

“When folks get good results, they will leave a review.”

Susan told us that her many reviews have come from her “dear clients who take the time to leave feedback.”

Outside of building a powerful online reputation, Healthy Kneads Massage Therapy LLC has gotten their name out there through their website, as well as through word of mouth.

Every business owner wants to build the kind of online reputation Healthy Kneads Massage Therapy LLC has. When we asked Susan what advice she has for those business owners, she said:

“Always be honest and admit your mistakes; make things right. If you don’t know the answer to their question, go find out for them. Always strive to make yourself better through classes.”

Congratulations to Healthy Kneads Massage Therapy LLC for being a 2019 Top Rated Local award winner, and thank you so much, Susan, for taking the time to speak with us!

We highly recommend Healthy Kneads Massage Therapy LLC in Toledo. Visit their website today!

Ohio’s Top Rated Local® Catering Companies Award Winner: Cuisine East West

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Cuisine East West is a 2019 award winner for catering companies in Ohio!

With the help of the experts at Cuisine East West, your next even in Cincinnati will be delicious and memorable.

Cuisine East West has received dozens of reviews with an average rating of 4.91 stars, earning them a fantastic Rating Score™ of 94.15 and a 2019 Top Rated Local award for ranking among the top 10 catering companies in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“Cuisine East West is exceptional, a class act from beginning to end. [I made] a simple phone call to Charlie, and he handled everything flawlessly. The banquet of food was not only delicious; it was a creative masterpiece displayed as a work of art. Five stars does not seem enough. Charlie, you are a treasure — Thank You!” – Andrea B.

Not Your Average Catering Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Charlie Wilfong, the owner of Cuisine East West.

To kick off our conversation, we asked Charlie about what makes Cuisine East West unique compared to the many other catering companies in Ohio. Charlie told us that’s he’s all about customer-centricity and said:

“We’re a personal-chef style catering kitchen; everything we do is customized to the client and their event. When a client contacts us, we ask them, ‘What are you looking for? What would you like me to know so that I can help you be successful [with your event]? It’s all about the customer — it’s not about kitchen, the food or the menu. It’s very customizable. Fifty to 60 percent of the food we produce is customized… If the customer is at the center of my decision making, then the value system that each customer brings to the table becomes my value system.”

We also asked Charlie about the Cuisine East West mission and how they work to make the world a better place. Here’s Charlie’s response:

“I’m not in business for me; I’m in business because of my customers. We’re real people doing what we enjoy doing, and we hope [our customers] enjoy it, too.”

Charlie went on to tell us a little bit about how Cuisine East West gives back to their community:

“We get invited to participate in large events [for non-profits], and we’ll provide food and good service for those events.”

Building Success Through Organic Reviews and Word of Mouth

Charlie credits Cuisine East West’s strong online reputation to their organic reviews.

Outside of building a powerful online reputation, Cuisine East West has grown through word of mouth, which has spread quickly because of the incredible food and great service they offer:

“For example, out of one event, I’ve had several follow-up calls for more events, and that first event came as a referral from someone else!”

There are many business owners looking to grow their business and build their online reputation. Here’s Charlie’s expert advice for them:

“You have to be true to yourself and be as authentic and credible as you can be. You get into trouble when you try to be something you aren’t. Businesses generally have boundaries and rules, but always take a look at what those boundaries and rules are and be comfortable with what they are. If it doesn’t work for my customers, it doesn’t work for me. I teach management of high-level hotels how to change their thinking from product-centric to customer-centric. It’s an internal way to differentiate your business from competitors. If you compete in a way that is totally unique to you, no one can duplicate that.”

Congratulations to Cuisine East West for being a 2019 Top Rated Local award winner, and thank you so much, Charlie, for taking the time to speak with us!

We highly recommend Cuisine East West in Cincinnati. Visit their website today!

Ohio’s Top Rated Local® Carpet Cleaners Award Winner: Quality Clean

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Quality Clean is a 2019 award winner for carpet cleaners in Ohio!

If you’re looking for professional, affordable carpet cleaning solutions in northeast Ohio, there’s no better company to turn to than Quality Clean.

Quality Clean has received dozens of reviews with an impeccable average rating of 5.00 stars, earning them a fantastic Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking among the top five carpet cleaners in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“I have been having Quality Clean clean my carpets and couches for over five years. They even do my rental properties’ carpet, and each time, they do an amazing job! They can get out the toughest stains, leaving my furniture and carpets looking like they are brand new. The scheduling is great. They will accommodate my schedule when it is a good time for me. Van and his staff are professional and reliable.” – Kela P.

Not Your Average Carpet Cleaning Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Van Siatras, the owner of Quality Clean.

To kick off our conversation, we asked Van about what makes Quality Clean unique compared to the many other carpet cleaners in Ohio. Van told us that five key things set them apart:

  1. Their reputation
  2. The fact that they are one of the most experienced carpet cleaners in the country
  3. Their education and certification — they are adamant about keeping up with current processes and technology
  4. Their system, which is the most advanced in the market
  5. Their guarantee — “We guarantee they are going to be 100-percent satisfied, or they get their money back.”

We also asked Van about the Quality Clean mission and how they work to make the world a better place. Van shared with us that, when he founded Quality Clean in 2004, he did so with the intention to treat people how he would want to be treated and to be a company that takes care of their clients instead of trying to take advantage of them.

Building Success by Providing the Best Possible Customer Experience

Van credits Quality Clean’s strong online reputation to their commitment to providing the best customer service experience they can. They also recently started following up with clients and asking them to leave a review.

Outside of building a powerful online reputation, Quality Clean has grown through referral marketing, pay-per-click advertising on Google, Facebook ads and by marketing to current clients.

There are many business owners looking to grow their business and build their online reputation. Here’s Van’s expert advice for them:

“Treat people as you like to be treated; treat everybody’s home with the respect that you would want your home to be treated with.”

Congratulations to Quality Clean for being a 2019 Top Rated Local award winner, and thank you so much, Van, for taking the time to speak with us!

We highly recommend Quality Clean in Stow. Visit their website today!