Category: Rhode Island

Rhode Island’s Top Rated Local® Pool Service and Repair Award Winner: Innovative Pools And Spas

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Innovative Pools And Spas is an award winner for pool service and repair companies in 2019.

Whether you are in the market for a new pool construction, renovation, or repair, look no further than this award-winning company!

Innovative Pools And Spas has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 96.03 and a 2019 Top Rated Local award for ranking as the number one pool service and repair company in Rhode Island!

Here’s just one of their many five-star reviews:

“I couldn’t be more satisfied. Matt was responsive, responsible, and professional. I needed a spa repair, and other companies either didn’t return my call, or were ridiculously expensive. Matt returned my call, ordered the part, and had it installed within a week — and at a reasonable cost. He will be my first call if I need help again.” – D.C.

It is because of excellent reviews like this that Innovative Pools And Spas is now able to call themselves a Top Rated Local award winner!

Not Your Average Pool Service Company

We were excited to learn all about Innovative Pools And Spas and how they have gotten where they are today, so we sat down with the Director of Retail and Marketing, Ruth Brown.

The first thing we wanted to know was what it is that makes Innovative Pools And Spas stand apart from its competitors. Ruth told us about how much this company values service, so much so that the owner is often found working in the field ensuring that everything is going well for his crew and for the customer. She told us about their love for the community:

“We love people that look for local businesses. We are here in the community and have a reputation to keep up. We want to do a great job for our customers… What makes us different is that we listen and we are flexible for the customer when solving their problems.”

She continued, telling us about the passion behind this one-of-a-kind workforce:

“The number one thing is that the owner loves his job, and he will go above and beyond for the customers.”

Building Success, Online And Off

Innovative Pools And Spas has earned a fantastic reputation, so we asked Ruth how they have managed to grow their company. She said that word of mouth combined with a social media presence are helping them to get seen.

Of course, they have also greatly benefited from online reviews. When we asked Ruth what their secret is behind getting those reviews, she said that they’re all organic! That comes as no surprise considering how much they care about providing such excellent customer service.

There are many businesses out there that are looking to build as impressive a reputation as Innovative Pools And Spas has managed to. We asked if Ruth could share any expert advice with these companies. Here’s what she had to say:

“Have the right people in the right place doing the right thing. Make sure your people are trained and that you use quality products.”

Congratulations to Innovative Pools And Spas for being a 2019 Top Rated Local award winner, and special thanks to Ruth for taking the time to speak with us!

Rhode Island’s Top Rated Local® Urgent Care Centers Award Winner: Primary Walk-In Medical Center

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Primary Walk-In Medical Center is an award winner for urgent care centers in 2019.

If you are looking for a quick and reliable urgent care center, look no further than this award-winning company!

Primary Walk-In Medical Center has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.33 stars, earning them an impressive Rating Score™ of 88.34 and a 2019 Top Rated Local award for ranking as one of the top three urgent care centers in Rhode Island!

Here’s just one of their many five-star reviews:

“I’ve had top quality care at this clinic now for several visits. The staff is friendly, and I was impressed with the care I received. The expert knowledge level of the nurse practitioners and doctors is fantastic. They also made sure I knew that if I didn’t start to feel better, I could call them for further care instructions. I am always impressed with the entire professional experience here. I was in and out in less than an hour. I highly recommend them!” – J.D.

It is because of excellent reviews like this that Primary Walk-In Medical Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Urgent Care Center

We were excited to learn all about Primary Walk-In Medical Center and how they have gotten where they are today, so we sat down with Physician’s Assistant, Andrew Moody.

The first thing we wanted to know was what it is that makes Primary Walk-In Medical Center stand apart from its competitors. We learned that they are a practice that is owned by a single physician, Constantine Vafidis. With no affiliations to any large hospitals or hospital groups, they are free to focus entirely on the patient.

Primary Walk-In Medical Center is a primary care facility that also specializes in urgent care. They deal with many different types of patients, from people suffering from chronic illnesses to lacerations and even broken bones. You don’t need an appointment to be seen, and they offer multiple providers to help decrease wait times.

Building Success, Online and Off

Primary Walk-In Medical Center has earned a wonderful reputation, so we asked Andrew how they have gotten the word out about their company. He said that it has been a combination of utilizing social media, passing out branded pens, and plenty of word of mouth from their tight-knit community.

There are many businesses out there that are looking to build as impressive a reputation as Primary Walk-In Medical Center has managed to. We asked if Andrew could share any expert advice with these companies. Here’s what he had to say:

“Keep the focus on the customer, or in our case, the patients. Always keep them number one. If you please them, you’re bound to grow.”

Congratulations to Primary Walk-In Medical Center for being a 2019 Top Rated Local award winner, and special thanks to Andrew for taking the time to speak with us!

Rhode Island’s Top Rated Local® Interior Designers Award Winner: Perfect Touch Interiors Inc

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Perfect Touch Interiors Inc is an award winner for interior designers in 2019.

If you are looking for an interior design firm that will help you to make design choices that reflect your specific needs, lifestyle, and budget, look no further than this award-winning company!

Perfect Touch Interiors Inc has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.71 stars, earning them an impressive Rating Score™ of 95.14 and a 2019 Top Rated Local award for ranking as the number one interior designer in Rhode Island!

Here’s just one of their many five-star reviews:

“Manuela is so talented, meticulous, and patient. I have such a difficult time picking out fabric, deciding on design, and visualizing the outcome. Manuela took her time until she saw the right reaction on my face [before selecting] the right patterns and style. The outcome exceeded my expectations, which doesn’t happen often. She thinks through every detail, is very responsive, and gives great customer service. I highly recommend this one-of-a-kind, truly gifted designer.” – D.N.

It is because of excellent reviews like this that Perfect Touch Interiors Inc is now able to call themselves a Top Rated Local award winner!

Not Your Average Interior Design Company

We were excited to learn all about Perfect Touch Interiors Inc and how they have gotten where they are today, so we sat down with company owner, Manuela.

The first thing we wanted to know was what it is that makes Perfect Touch Interiors Inc stand apart from its competitors. Manuela told us that she works with everyone and every budget, because at the end of the day, their goal is to make people happy. They are able to offer a personalized service that satisfies what the client is looking for. She reiterated that it’s not about what the designer wants; it’s about figuring out what the client wants.

We asked about the Perfect Touch Interiors Inc business mission, and Manuela told us:

“We want them to smile and be happy every time they walk into their space. We want to create an environment where they can relax and be happy and comfortable in.”

Building Success, Online and Off

Perfect Touch Interiors Inc has earned a phenomenal reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Manuela told us that they keep their marketing local by mailing postcards, advertising in local publications, and building relationships with local vendors in the industry. Of course, they have also seen the benefit that comes from having positive online reviews. We asked Manuela how they have gotten so many great reviews, and she said that it all comes down to doing a good job. She said that she always asks for reviews.

There are many interior designers out there that are looking to build as impressive a reputation as Perfect Touch Interiors Inc has managed to. We asked if Manuela could share any expert advice with these companies. Here’s what she had to say:

“Don’t be afraid to start from scratch. Decorating or designing is very personable, so you need to give your time as a designer and be available. Be accessible, honest, and do not give false deadlines. There are a lot of moving parts, so keep the lines of communication open, and do your best to make sure you can meet their timelines.”

Congratulations to Perfect Touch Interiors Inc for being a 2019 Top Rated Local award winner, and special thanks to Manuela for taking the time to speak with us!

Rhode Island’s Top Rated Local® Computer IT Services Award Winner: The Computer Doctor

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that The Computer Doctor is an award winner for computer IT services in 2019.

If you are looking for a computer IT service company that will not only fix your computer, but will also help you learn to properly care for it, look no further than this award-winning company!

The Computer Doctor has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 98.52 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and the number one computer IT service company in Rhode Island!

Here’s just one of their many five-star reviews:

“This was seriously the best service I have ever received — period. They offered a great price, too.” – J.D.

It is because of excellent reviews like this that The Computer Doctor is now able to call themselves a Top Rated Local award winner!

Not Your Average Computer IT Service Company

We were excited to learn all about The Computer Doctor and how they have gotten where they are today, so we sat down with company owner, Steve Silva.

Steve described his business as an honest place where the prices have not changed in over a decade. At The Computer Doctor, the goal is to help people and do good work. They warranty everything they do and whole-heartedly stand by their repairs. We wanted to know was what it is that makes The Computer Doctor stand apart from its competitors, and Steve told us:

“Our number one selling point is that we have free diagnostics, so anybody can bring in a computer. We’ll check it out for them, run diagnostics on it, and let them know how much it will cost to fix. If they want us to fix it, we do. If not, they just pick it up. I don’t know of any place that performs free diagnostics anymore. We do house calls, too. If a customer can’t bring their computer in, we’ll come out to them. We offer free pick up, so if someone is not mobile, or elderly, or just can’t get in, we’ll offer to pick it up, bring it into the shop to do the diagnostics for them. That kind of stuff makes us stand apart.”

We asked if they had a specific company mission, or how they were working to make the world a better place. Steve shared that at The Computer Doctor, it’s not just about fixing a computer and sending a customer on their way; it’s about educating and genuinely helping the people that come to them. He said:

“We try to do some training here. We don’t want them to bring in the computer with viruses, and we fix the viruses, and then they go on, and they’re back in a couple of weeks with the same viruses. We try to teach them how to avoid that stuff and how to take care of that by themselves. It sounds kind of counterintuitive to sales, but we try to keep them out of here for as long as possible by educating them on what they should be doing and on stuff they can do at home to avoid the doctor.”

Building Success, Online And Off

The Computer Doctor has earned a quality reputation, both online and off, so we asked Steve about some of the ways they have gotten their name out and grown their business. He said that it’s all thanks to word of mouth and referrals. They’ve gotten those referrals by taking care of their customers. He shared:

“Happy customers will always refer other customers to you.”

There are many businesses out there that are looking to build as impressive a reputation as The Computer Doctor has managed to. We asked if Steve could share any expert advice with these companies. Here’s what he had to say:

“The biggest thing and the biggest compliment I get is honesty. Be honest with your customers; give them decent prices; tell them if it’s something worth fixing or not; [tell them what you] would recommend or not recommend.”

Congratulations to The Computer Doctor for being a 2019 Top Rated Local award winner, and special thanks to Steve for taking the time to speak with us!

Rhode Island’s Top Rated Local® Restaurants Award Winner: Bouchard Inn & Restaurant

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Bouchard Inn & Restaurant is an award winner for restaurants in 2019.

If you are looking for an outstanding restaurant in Newport, look no further than this award-winning company!

Bouchard Inn & Restaurant has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.77 stars, earning them an impressive Rating Score™ of 97.70 and a 2019 Top Rated Local award for ranking as one of the top 50 businesses and the number one restaurant in Rhode Island!

Here’s just one of their many five-star reviews:

“An amazing dining experience is waiting for you at Bouchard. The waitstaff is incredibly knowledgeable and considerate, taking careful steps to make sure the timing of your courses flows smoothly. The food is incredible and does not make you question the price. It’s worth every penny for this delightful fine-dining experience.” – J.D.

It is because of excellent reviews like this that Bouchard Inn & Restaurant is now able to call themselves a Top Rated Local award winner!

Not Your Average Restaurant

We were excited to learn all about Bouchard Inn & Restaurant and how they have gotten where they are today, so we sat down with the General Manager, Brittney Bouchard.

The first thing we wanted to know was what it is that makes Bouchard Inn & Restaurant stand apart from its competitors. Brittney passionately told us about the quality of both their service and their products. She said:

“We deliver the most top-quality product and service that we can. There’s never a time that we do anything to fall below that standard. We always plan on delivering excellent service and an excellent quality of food to everyone.”

She continued by telling us about their dedication to providing an all-around outstanding experience to their guests. Brittney shared:

“We try to deliver the greatest overall experience. It’s not just dinner here; it’s a whole array of steps along the way that make people want to stay here. We just try our best to fulfill the needs of our guests. I think that’s what shines through the most.”

Brittney is also incredibly proud of their staff and told us about the incredible people that work at Bouchard:

“The food is fantastic; our chef is fantastic, and our staff is amazing as well. We are very lucky as far as that goes. Everybody is very hard working here. All of our staff are 100-percent dedicated to what they do. This isn’t a job to anybody; this is a passion. We are very lucky to have found these people who really want to strive for excellence in this field.”

Building Success, Online and Off

Bouchard Inn & Restaurant has earned a fabulous reputation, both online and off. With thousands of positive reviews, we wanted to know what their secret is to having grown such an incredible presence online. We were shocked to hear what they had to say about that:

“We’re not doing anything to grow our business besides delivering a great product and a great experience. We’ve been lucky enough that the reputation and the reviews have come in organically. There’s never a time that we’ve ever asked anybody to write a review. We literally do what we do as best as we can, and that’s what shines through to our guests. The thing what we’re doing to grow our business is do what we do well. That’s all.”

There are many businesses out there that are looking to build as impressive a reputation as Bouchard Inn & Restaurant has managed to. We asked if Brittney could share any expert advice with these companies. Here’s what she had to say:

“Unfortunately, I can’t provide an answer to that as far as growing an online business. We honestly just try to give the best experience we can. All of our guests are special, and as long as we treat them that way, the online business will just grow organically.”

Congratulations to Bouchard Inn & Restaurant for being a 2019 Top Rated Local award winner, and special thanks to Brittney for taking the time to speak with us!

Rhode Island’s Top Rated Local® Dentists Award Winner: West Shore Dental Associates

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that West Shore Dental Associates is an award winner for dentists in 2019.

If you are looking for a dentist that will get you feeling confident about your smile, look no further than this award-winning company!

West Shore Dental Associates has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.95 stars, earning them an impressive Rating Score™ of 99.51 and two 2019 Top Rated Local awards for ranking as one of the top 15 businesses and one of the top three dentists in Rhode Island!

Here’s just one of their many five-star reviews:

“The office staff, dental hygienists, and dentists are all absolutely wonderful! They’re very kind, knowledgeable, and take the time to make you feel comfortable. I would recommend this office to anyone! 10/10.” – L.A.

It is because of excellent reviews like this that West Shore Dental Associates is now able to call themselves a Top Rated Local award winner!

Not Your Average Dental Practice

We were excited to learn all about West Shore Dental Associates and how they have gotten where they are today, so we sat down with the Office Manager, Tracy Brousseau.

The first thing we wanted to know was what it is that makes West Shore Dental Associates stand apart from its competitors. Tracy said that he feels that people recognize that their philosophy is to do the right thing. He went on to tell us a bit about their overall business mission and how they work towards offering the best to their patients:

“We are committed to providing our patients with the best experience. We value their time and their oral health, and we are very open with them about our professional advice. We nurture the relationship to gain that trust and respect.”

Building Success, Online and Off

West Shore Dental Associates has earned a fantastic online reputation. We asked Tracy what their secret was behind getting hundreds of positive reviews. He said that they are never afraid to ask their patients for feedback.

There are many businesses out there that are looking to build as impressive a reputation as West Shore Dental Associates has managed to. We asked if Tracy could share any expert advice with these companies. Here’s what he had to say:

“I feel like your online reputation starts with your office reputation. Your team has to be aligned and want to be there. The owner trusts that we are doing our jobs, and that makes our whole office have that positive vibe.”

Congratulations to West Shore Dental Associates for being a 2019 Top Rated Local award winner, and special thanks to Tracy for taking the time to speak with us!

Rhode Island’s Top Rated Local® Massage Therapists Award Winner: Bellevue Massage & Bodywork

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Bellevue Massage & Bodywork is an award winner for massage therapists in 2019.

If you are looking for a massage therapist that will work with you to give you an amazing, personalized massage, look no further than this award-winning company!

Bellevue Massage & Bodywork has received many overwhelmingly positive reviews across five different verified sites with an average rating of 4.91 stars, earning them an impressive Rating Score™ of 99.07 and a 2019 Top Rated Local award for ranking as one of the top 100 businesses and the number one massage therapist in Rhode Island!

Here’s just one of their many five-star reviews:

“I had a massage over the weekend, and it was one of the best I have ever had. They found the perfect pressure points; it was very spiritual, and both owners are very nice and skilled. I highly recommend getting a massage here.” – J.P.

It is because of excellent reviews like this that Bellevue Massage & Bodywork is now able to call themselves a Top Rated Local award winner!

Not Your Average Massage Therapist

We were excited to learn all about Bellevue Massage & Bodywork and how they have gotten where they are today, so we sat down with the owner and operator, Seth Joslin.

The first thing we wanted to know was what it is that makes Bellevue Massage & Bodywork stand apart from its competitors. Seth told us about the personalized service they offer, and said that their mission is to provide a unique massage experience. He shared:

“Each session is catered to their body’s needs. We take the time to talk beforehand to see where they want to focus the session on. We let our intuitiveness guide each session.”

Building Success, Online and Off

Bellevue Massage & Bodywork has earned a marvelous reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their company. Seth said that it’s a lot of word of mouth but that they have also used Google Adwords to spread their business name. Of course, they have also benefited from positive online reviews. Seth said:

“People are seeing our reviews, and that is bringing in a lot of business.”

We asked Seth what their secret to getting those great reviews. He said:

“Our dedication to the craft is huge, we always bring 100 percent with every client. We always give plenty of time to our clients and want to make sure people never feel rushed. We can take the time to talk to each of them. Each session is unique to each person and to what their needs are.”

There are many businesses out there that are looking to build as impressive a reputation as Bellevue Massage & Bodywork has managed to. We asked if Seth could share any expert advice with these companies. Here’s what he had to say:

“Just give 100 percent every time. Give it your all, and really be focused on doing your best job. Focus on the work, and let the other things take care of themselves.”

Congratulations to Bellevue Massage & Bodywork for being a 2019 Top Rated Local award winner, and special thanks to Seth for taking the time to speak with us!

Rhode Island’s Top Rated Local® Physical Therapists Award Winner: Specialized Orthopedic Physical Therapy

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Specialized Orthopedic Physical Therapy is a 2019 award winner for physical therapists in Rhode Island!

If you’re looking for physical therapy in Warwick, there’s no better option than Specialized Orthopedic Physical Therapy.

Specialized Orthopedic Physical Therapy has received dozens of reviews with an average rating of 4.94 stars, earning them a phenomenal Rating Score™ of 99.37 and a 2019 Top Rated Local award for ranking among the top five physical therapists in all of Rhode Island!

Here’s just one of their many five-star reviews:

“I can’t say enough about how great the staff is and how much they’ve already helped me. They explain everything and go through what they’re doing to help, and the workouts that I take home are easily done there and really helping. Because of this amazing place, I won’t have to get neck or jaw surgery! They’re super flexible with your schedule, and everyone is just so friendly. If you’re looking for a great PT where you feel welcome, this is the place!” – Sara S.

Not Your Average Physical Therapy Clinic

We wanted to learn all about Specialized Orthopedic Physical Therapy and its impressive online reputation, so we took a few minutes to talk with the owner, Jason.

Jason has been a Physical Therapist for 24 years. After working for a large conglomerate and a sports facility, in 2002, Jason realized his dream of owning his own practice and opened
Specialized Orthopedic Physical Therapy.

The first question we had for Jason was what is it that sets Specialized Orthopedic Physical Therapy apart from their competition in Rhode Island. Jason told us that their biggest differentiator is the fact that they spend one-on-one time with their patients and provide them with hands-on care every time they come in.

Jason went on to tell us that he doesn’t hire Physical Therapist Assistants; he only hires Physical Therapists who dedicate their careers to physical therapy instead of just doing it for a job. If Jason thinks that a Physical Therapist is just doing it for the paycheck, they’re not at the practice for long.

We also wanted to know what their mission is at Specialized Orthopedic Physical Therapy and how they work to make the world a better place. Jason told us that their mission is to simply take care of every patient and provide them with the very best care in the state of Rhode Island every single day.

Building Success by Providing the Best Care

Jason attributes Specialized Orthopedic Physical Therapy’s strong online reputation to their commitment to taking the best possible are of their clients. Jason realizes that, even though they are in the medical profession, they are a service, and the most important thing to do is take care of your patients every single day. When people come in, they can tell it’s just different. The therapist is always with the client, and they aren’t just sitting in the corner. They give clients exercises and help them through them.

Outside of building a powerful online reputation, Specialized Orthopedic Physical Therapy has gotten their name out there by collaborating with local physicians in order to help their patients get better. They also post educational videos here and there.

There are so many business owners out there looking to build the kind of online reputation Specialized Orthopedic Physical Therapy has. Here’s Jason’s expert advice for them:

“It always starts with the patient in front of you; otherwise, you won’t be able to build a relationship. Be great at what you do. Find a recipe or a way you’re doing things that you know will create better satisfaction for the customer, and go from there. It is all about relationships with each patient and referring people.”

Congratulations to the team at Specialized Orthopedic Physical Therapy for being a 2019 Top Rated Local award winner, and thank you so much, Jason, for taking the time to speak with us!

We highly recommend Specialized Orthopedic Physical Therapy in Warwick. Visit their website today!

Rhode Island’s Top Rated Local® Catering Companies Award Winner: Limiro’s

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Limiro’s is a two-time 2019 award winner in Rhode Island!

If you’re looking for a catering company that can make your event deliciously memorable, look no further than Limiro’s in Westerly.

Limiro’s has received dozens of reviews on five verified sites with an average rating of 4.74 stars, earning them a stupendous Rating Score™ of 97.38 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top five catering companies in all of Rhode Island!

Here’s just one of their many five-star reviews:

“This place is right around the corner from our house, so we go all the time. Now, I am pretty picky about my pizza. [Their pizza is the best] from the sauce to the crust, to the amount of cheese, and even to how the toppings were dispersed.” – Shanda D.

Not Your Average Catering Company

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Lina Gomez, the owner of Limiro’s.

The first thing we wanted to know was what makes Limiro’s a one-of-a-kind catering company in Rhode Island. Here’s what Lina had to say:

“I try to look up trends… We have a lot of fresh menu ideas. I keep my ingredients fresh.”

Lina went on to tell us that Limiro’s was established in 2006, and they are located in the historic north end of Westerly.

We also asked Lina what their mission is at Limiro’s and how they work to make the world a better place. Lina shared with us that their mission is to provide excellent catered food for any event style, and told us that they offer dishes prepared with only the best ingredients and for a great price.

Building Success Through Great Service

Lina attributes their strong online reputation at Limiro’s to the service they provide day in and day out:

“I would say it’s our service. I try to do a lot of research on new dishes and variations of different meals.”

Outside of building a powerful online reputation, Limiro’s has gotten their name out there through word of mouth, which says something about the quality of their food and their customer service.

Every business owner wants to build the kind of online reputation Limiro’s has. When we asked Lina what advice she has for those business owners, she said:

“Utilize as many things as you can.”

Congratulations to the team at Limiro’s for being a 2019 Top Rated Local award winner, and thank you so much, Lina, for taking the time to speak with us!

We highly recommend Limiro’s in Westerly. Visit their website today!

Rhode Island’s Top Rated Local® Employment Agencies Award Winner: City Personnel

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that City Personnel is a 2019 award winner for employment agencies in Rhode Island!

Whether you’re looking for work or a talented person to join your team, there’s no better employment agency to turn to in Providence than City Personnel.

City Personnel has received hundreds of reviews with an average rating of 4.32 stars, earning them a phenomenal Rating Score™ of 88.24 and a 2019 Top Rated Local award for ranking among the top five employment agencies in all of Rhode Island!

Here’s just one of their many five-star reviews:

“City Personnel was an amazing resource for me. I had been looking for a full-time job for months, with no luck, and reached out to them hoping to find a temporary administrative job to tide me over until I could find something more closely related to my interests and career path. City Personnel was able to secure me an interview for a (permanent) job that was a much better fit for me than what I had initially been looking for — it is actually a stepping stone toward reaching my long-term goals. I started the position within weeks of getting into contact with City Personnel and could not be happier with it!” – Eliza G.

Not Your Average Employment Agency

We wanted to learn all about City Personnel and its impressive online reputation, so we took a few minutes to talk with the President, Dawn Apajee.

The first question we had for Dawn was what is it that sets City Personnel apart from their competition in Rhode Island. Here’s Dawn’s response:

“At City Personnel, our philosophy, beliefs and success have always been driven by our focus to educate, connect and inspire. We educate our clients regarding the staffing market and on how they can fill their openings quickly, cost-effectively and with the most suitably qualified individuals. We then connect the best caliber candidates to these great companies and inspire them to achieve their dream jobs. We really take the time to get to know our candidates, evaluating their experience and background, as well as what they’re looking to achieve in the future, so that we can create the best possible partnerships.”

We also wanted to know what their mission is at City Personnel and how they work to make the world a better place. Here’s what Dawn had to say:

“Our mission is to provide world-class staffing services to the companies we serve and the candidates we represent. In the communities of RI and Southern MA, we have built a strong reputation of trust and integrity in the staffing industry.”

Building Success Through Authenticity

Dawn attributes City Personnel’s strong online reputation to their commitment to always being authentic:

“We use social media platforms to let our customers and clients get to know our team on a more personal level. We also understand that online reviews are critical to our success and take them all into consideration, whether they’re positive or negative, to better our process for future clients and candidates. We strive to exceed our candidates’ expectations and subsequently earn a positive review.”

Outside of building a powerful online reputation, City Personnel has gotten their name out there through referrals, networking and community involvement:

“We rely strongly on referrals to create new business opportunities. Our team of dedicated Recruiters is passionate about building long-lasting relationships, thus creating additional networking and referral opportunities. We have a wealth of experience in staffing for RI and Southern MA, and have built a culture of community involvement — from clothing drives to sponsored walks — which has developed our profile in the region.”

There are so many business owners out there looking to build the kind of online reputation City Personnel has. Here’s Dawn’s expert advice for them:

“Consistency is key. Manage your social channels and website by posting regularly and engaging with your customer base. Take all reviews seriously, and connect with your audience, regardless of the type of feedback. Open communication will only help you develop and improve your business.”

Congratulations to the team at City Personnel for being a 2019 Top Rated Local award winner, and thank you so much, Dawn, for taking the time to speak with us!

We highly recommend City Personnel in Providence. Visit their website today!