Minnesota’s Top Rated Local® Self Storage Centers Award Winner: Rochester Indoor Storage

Top Rated Local® is pleased to announce that Rochester Indoor Storage is a 2019 award winner for self storage centers in Minnesota!

If you’re looking for a safe, secure place to store your belongings in Rochester, there’s no better option than Rochester Indoor Storage.

Rochester Indoor Storage has received dozens of reviews with an average rating of 4.90 stars, earning them a fantastic Rating Score™ of 97.95 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Minnesota!

Here’s just one of the many five-star reviews that got them there:

“The facility is clean and well-lit. It was easy to access our unit whenever we wanted. The staff was friendly and easy to work with. I’d definitely use them again if needed.” – Cindy M.

Not Your Average Self Storage Center

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Nicole, the owner of Rochester Indoor Storage.

To kick off our conversation, we asked Nicole about what makes Rochester Indoor Storage unique compared to the many other self storage centers in Minnesota. Nicole told us that they are a family-owned local business that personally reaches out to their clients and builds a rapport with them.

Nicole went on to say:

“We have all the basics. When you call, you get me on the phone. Everything is automated. If you want to rent a unit after hours, you can do that.”

Building Success by Encouraging Clients to Write Reviews

Nicole credits Rochester Indoor Storage’s strong online reputation to the fact that they ask their clients about their experience and encourage them to write reviews.

Outside of building a powerful online reputation, Rochester Indoor Storage has grown through exposure in newspapers, billboards, mailers, Google ads, SEO (search engine optimization), Facebook and videos.


Congratulations to Rochester Indoor Storage for being a 2019 Top Rated Local award winner, and thank you so much, Nicole, for taking the time to speak with us!

We highly recommend Rochester Indoor Storage. Visit their website today!

Missouri’s Top Rated Local® Self Storage Centers Award Winner: Air Tight Storage

Top Rated Local® is pleased to announce that Air Tight Storage is a 2019 award winner for self storage centers in Missouri!

When you need a safe, secure place to store your belongings in Columbia, there’s no better self storage center to turn to than Air Tight Storage.

Air Tight Storage has received dozens of reviews with an average rating of 4.84 stars, earning them a stellar Rating Score™ of 95.44 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Missouri!

Here’s just one of the many five-star reviews that got them there:

“I have had my things stored at Air Tight Storage for several years. I recently moved and took them out of storage, and they were in excellent condition. The unit was clean, well-made, and there was no extra moisture on my things. The excellent customer service was also a nice perk, and the fact that the manager lives on-site made me feel my things were very secure.” – Maria L.

Not Your Average Self Storage Center

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Jennifer Woehrer, Facility Manager of Air Tight Storage.

To kick off our conversation, we asked Jennifer about what makes Air Tight Storage unique compared to the many other self storage centers in Missouri. Jennifer told us that they have the best connection with each tenant and try to focus on their needs. They take care of the entire facility and grounds, and have a friendly atmosphere instead of a corporate feel. They value being a staple in the community.

We also asked Jennifer about the Air Tight Storage mission and how they work to make the world a better place. Jennifer shared with us that they provide a service that the public needs — something that creates a personal connection — that is professional, affordable and friendly.

Building Success by Caring About Their Customers

Jennifer credits Air Tight Storage’s strong online reputation to the fact that they truly care about their customers and about finding the best fit for their needs.

Outside of building a powerful online reputation, Air Tight Storage has grown through community involvement — including volunteer opportunities around the city and an “Adopt a Highway” sponsorship — traffic on their website and word of mouth.

There are many business owners looking to grow their business and build their online reputation. Here’s Jennifer’s expert advice for them:

“You have to care about the business, and have a strong work ethic with both the service offered and the customer.”


Congratulations to Air Tight Storage for being a 2019 Top Rated Local award winner, and thank you so much, Jennifer, for taking the time to speak with us!

We highly recommend Air Tight Storage in Columbia. Visit their website today!

Nevada’s Top Rated Local® Self Storage Centers Award Winner: Fort Apache Desert Inn Self Storage

Top Rated Local® is pleased to announce that Fort Apache Desert Inn Self Storage is an award winner for self storage centers in 2019.

If you are looking for a reputable and secure self-storage center, look no further than this award-winning company!

Fort Apache Desert Inn Self Storage has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.76 stars, earning them an impressive Rating Score™ of 93.64 and a 2019 Top Rated Local award for ranking as one of the top 10 self storage centers in Nevada!

Here’s just one of their many five-star reviews:

“I recently needed a storage unit and found this location out of convenience. Ron was great to deal with; he explained everything I needed to know clearly and concisely. He got me set up with my unit quickly and without any friction. This is the gold standard for self storage.” – T.L.

It is because of excellent reviews like this that Fort Apache Desert Inn Self Storage is now able to call themselves a Top Rated Local award winner!

Not Your Average Self Storage Center

We were excited to learn all about Fort Apache Desert Inn Self Storage and how they have gotten where they are today, so we sat down with the Manager, Ron.

The first thing we wanted to know was what it is that makes Fort Apache Desert Inn Self Storage stand apart from their competitors. Ron said that being courteous and transparent, while providing the best possible experience, is what sets them apart.

Building Success with Transparency

Fort Apache Desert Inn Self Storage has earned an incredible reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Ron told us that they have benefited most from word of mouth and referrals.

There are many businesses out there that are looking to build as impressive a reputation as Fort Apache Desert Inn Self Storage has managed to. We asked if Ron could share any expert advice with these companies. Here’s what he had to say:

“Be transparent!”


Congratulations to Fort Apache Desert Inn Self Storage for being a 2019 Top Rated Local award winner, and special thanks to Ron for taking the time to speak with us!

Nevada’s Top Rated Local® Self Storage Centers Award Winner: Security Public Storage

Top Rated Local® is pleased to announce that Security Public Storage is an award winner for self storage centers in 2019!

If you are looking for a self storage center that will keep your things safe, look no further than this award-winning company!

Security Public Storage has received many overwhelmingly positive reviews across six different verified sites with an average rating of 4.61 stars, earning them a fantastic Rating Score™ of 96.10 and a 2019 Top Rated Local award for ranking among the top three self storage centers in Nevada!

Here’s just one of their many five-star reviews:

“I will recommend this place to anyone. They have affordable prices, [are] well-secured, [and have an] easy portal for paying monthly dues. Thank you for being an easy place for us to store our stuff.” -Jenifer Z.

It is because of phenomenal reviews like this that Security Public Storage is now able to call themselves a Top Rated Local award winner!

Not Your Average Self Storage Center

We were excited to learn all about how Security Public Storage has been able to build such an astounding reputation, so we sat down with the Resident Manager, Art Sparks.

The first thing we wanted to know was what it is that makes Security Public Storage stand apart from their competitors. In Art’s words, “We’re not trying to oversell them and only get you what you need. When people come and talk to us about what they want to storage and say they need a big one, well, we have units as big as 10’ by 25’, but some people don’t need that. So we get to know them, ask them questions, and figure out how to help them from there based on the answers they give us. So we’re not overrenting them, essentially.

When asked about the Security Public Storage mission, Art said, “A lot of people go back to talking about our fees because we don’t have any. There’s no hidden fees; it’s just the rent. We literally only charge rent. Nancy and myself, between the both of us, we take care of everybody. We treat everyone like family.”

Building Success Through Clarity

According to Art, the secret to his business’ success is not having hidden fees and providing quality management on-site. As for marketing, Security Public Storage focuses on flyers and word of mouth.

There are many businesses out there that are looking to build as fabulous a reputation as Security Public Storage has managed to. We asked if Art could share any expert advice with these companies. Here’s what he had to say:

“Be honest. Staying honest is one of the key things for everything. We’re upfront with everyone on everything. We tell everybody how it actually is. When people are late, we actually call people two days before a late fee, specifically so they don’t get a late fee. Ours is pretty straightforward, and we go everything during sign up and give people a 10-day grace period. That’s pretty cool, and a lot of people like that. But the being honest part is the best.”


Congratulations to Security Public Storage for being a 2019 Top Rated Local award winner, and special thanks to Art for taking the time to speak with us! Check out their website here!

Ohio’s Top Rated Local® Self Storage Centers Award Winner: Toledo Self Storage

Top Rated Local® is pleased to announce that Toledo Self Storage is a 2019 award winner for self storage centers in Ohio!

When you need safe, secure and trusted storage solutions, you need Toledo Self Storage.

Toledo Self Storage has received multiple reviews with an average rating of 4.83 stars, earning them a phenomenal Rating Score™ of 94.30 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Ohio!

Here’s just one of the many five-star reviews that got them there:

“[This is a] good-looking facility with secure gate access and nicely renovated buildings. [The] management is super friendly and nice and is willing to work with me and accommodate me with exactly what I need. Highly recommended! [I] wouldn’t go anywhere else!” – Alec H.

Not Your Average Self Storage Center

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Heather, Property Manager at Toledo Self Storage.

To kick off our conversation, we asked Heather about what makes Toledo Self Storage unique compared to the many other self storage centers in Ohio. Heather told us that they are always courteous, professional, clean and friendly. They offer several sizes of units and parking at their secure, gated facility, and they offer their clients monthly rent payment options.

We also asked Heather about the Toledo Self Storage mission and how they work to make the world a better place. Heather shared with us that they aim to grow successful partnerships and deliver excellence in service.

Building Success Through Customer Service

Heather credits Toledo Self Storage’s strong online reputation to their commitment to delivering next-level customer service.

Outside of building a powerful online reputation, Toledo Self Storage has grown through local marketing with apartment complexes in their area. They also offer referral rewards.

There are many self storage centers looking to grow their business and build their online reputation. Here’s Heather’s expert advice for them:

“Find a good company to manage the storage facility.”


Congratulations to Toledo Self Storage for being a 2019 Top Rated Local award winner, and thank you so much, Heather, for taking the time to speak with us!

We highly recommend Toledo Self Storage in Toledo. Visit their website today!

Arkansas’ Top Rated Local® Self Storage Centers Award Winner: Double Springs Storage

Top Rated Local® is pleased to announce that Double Springs Storage is a 2019 award winner for self storage centers in Arkansas!

For safe, reliable storage solutions in Fayetteville, Double Springs Storage is the self storage center to turn to.

Double Springs Storage has received dozens of reviews on multiple verified sites with an average rating of 4.81 stars, earning them an exemplary Rating Score™ of 92.08 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Arkansas!

Here’s just one of their many five-star reviews:

“[This was our] first time there, and we cannot believe how wonderful the service was! Everybody was friendly and knowledgeable. We are new to the area. It’s easy to find, and they carry everything that we needed. Thank you for helping make our moving experience more bearable! We will definitely be repeat customers!” – Shona S.

Not Your Average Self Storage Center

Scottie Thurman, the Manager of Double Springs Storage, generously gave us a few minutes of his time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Double Springs Storage apart from the many other self storage centers in Arkansas. Scottie told us that employee turnover is very low at Double Springs Storage; he’s been there for seven years now and lives onsite. They offer their customers 24-hour accessibility, and they have a set-up their customers really like. They make it easy to maneuver between units, and Double Springs storage is owned by three local guys that work hard to make it more personable. They also have a Uhaul rental service.

Scottie went on to tell us that they have a four-pound Pomeranian that greets everyone when they come in!

We also wanted to know why they do what they do at Double Springs Storage and how they work to make the world a better place. Here’s what Scottie had to say:

“[Our mission is to] treat everyone like we want to be treated — to treat everyone fair.”

Building Success Through Customer Service

When we asked Scottie about Double Springs Storage’s secret to such a strong online reputation, he attributed it to their commitment to customer service and added:

“We just strive to treat everyone right. We don’t encourage reviews.”

Outside of building the kind of online reputation any business owner would envy, Double Springs Storage has spread the word about who they are and what they do through word of mouth, which is a testament to the next-level service they offer..

Scottie went on to say:

“We don’t do anything because we are maxed out on our units and customers. We have a long wait list, and the city has made an ordinance that no one can build any more units;
however, we are building a brand new facility in another town!”

Clearly, Scottie knows a thing or two about growing a business and building an online reputation. Here’s his expert advice for the many other business owners out there:

“Treat your customers with respect and the same way you want to be treated.”


Congratulations to the team at Double Springs Storage for being a 2019 Top Rated Local award winner, and thank you so much, Scottie, for taking the time to speak with us!

We highly recommend Double Springs Storage in Fayetteville. Visit their website today!

Georgia’s Top Rated Local® Self Storage Centers Award Winner: Woodruff Storage

Top Rated Local® is pleased to announce that Woodruff Storage is an award winner for self storage centers in 2019.

If you are looking for a vibrant and safe self storage center, look no further than this award-winning company!

Woodruff Storage has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.80 stars, earning them an impressive Rating Score™ of 96.03 and a 2019 Top Rated Local award for ranking as one of the top three self storage centers in Georgia!

Here’s just one of their many five-star reviews:

“[They have the] lowest prices in town and a very friendly staff. The location and office is nicely taken care of. Kristin was very welcoming, went over all the rules, and explained everything thoroughly. She was super amazing, and I would recommend [that] everyone come here.” – M.B.

It is because of excellent reviews like this that Woodruff Storage is now able to call themselves a Top Rated Local award winner!

Not Your Average Self Storage Center

We were excited to learn all about Woodruff Storage and how they have gotten where they are today, so we sat down with the Property Manager, Assistant Manager, and Regional Manager, Ellie, Lauren, and Curtis.

The first thing we wanted to know was what it is that makes Woodruff Storage unique. Their vibrancy and commitment to customer service truly make them stand out from the crowd. They are often told that their colorful and upbeat facilities are a great match for their happy and personable vibe. They said:

“That feel-good vibe that we give off helps people to choose to come back here. We are very vibrant and welcoming from the minute a customer steps through the door. That kind of hospitality shows through when you come in and take a tour.”

We asked if they would tell us about the business mission at Woodruff Storage, and they told us:

“We are in the business of helping people that are transitioning in life, whether that means going to college, moving, a death in the family, closing a business, or being deployed.”

Building Success With Sincerity

Woodruff Storage has built their incredible reputation by going out and meeting people in the community, through referrals, and with the help of a social media coordinator. They have also found success by utilizing Marketing Directors to help them with online marketing.

There are many businesses out there that are looking to build as impressive a reputation as Woodruff Storage has managed to. We asked if Ellie, Lauren, and Curtis could share any expert advice with these companies. Here’s what they had to say:

“Be sincere; follow-up when customers ask questions or have needs. We have core values at each area. We communicate with our tenants every single day, so we have a communication line that is very strong, and it makes the difference.”


Congratulations to Woodruff Storage for being a 2019 Top Rated Local award winner, and special thanks to Ellie, Lauren, and Curtis for taking the time to speak with us!

New Mexico’s Top Rated Local® Self Storage Centers Award Winner: Extra Space Storage

Top Rated Local® is pleased to announce that Extra Space Storage is an award winner for self storage centers in 2019.

If you are looking for a self storage center that will safely and securely store your things, look no further than this award-winning company!

Extra Space Storage has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.89 stars, earning them an impressive Rating Score™ of 92.87 and a 2019 Top Rated Local award for ranking as one of the top five self storage centers in New Mexico!

Here’s just one of their many five-star reviews:

“Over the past eight years, I’ve had two units here. Not once in all the eight years have I had a reason to be unhappy. The units and the premises are always clean; the staff is always helpful and knowledgeable, and there’s plenty of parking space for maneuvering large trucks in and out. I’ve moved a few times over the past two decades, and this is the best storage facility I’ve found anywhere in the southwest.” – L.W.

It is because of excellent reviews like this that Extra Space Storage is now able to call themselves a Top Rated Local award winner!

Not Your Average Self Storage Center

We were excited to learn all about Extra Space Storage and how they have gotten where they are today, so we sat down with the District Manager, Chance.

The first thing we wanted to know was what it is that makes Extra Space Storage stand apart from their competitors. Chance said that their grounds are so clean that you can safely walk around in a white dress! Cleanliness and customer service are top priorities at Extra Space. Chance told us:

“[Our mission is] to ensure that we listen to our customers and provide a superior product to match our customer’s needs. We always want to be adaptive!”

Building Success With Positive Reviews

Extra Space Storage has over 1,600 stores across the nation, including stores in Puerto Rico and Hawaii. Chance says that they have used the internet and SEO (search engine optimization) to help market and grow their company, but that reviews have been one of their greatest driving forces for new business. Chance said:

“Reviews are everything! We try to get our customers to write reviews.”

There are many businesses out there that are looking to build as impressive a reputation as Extra Space Storage has managed to. We asked if Chance could share any expert advice with these companies. Here’s what he had to say:

“Have the right people; they are the front line! Match your market.”


Congratulations to Extra Space Storage for being a 2019 Top Rated Local award winner, and special thanks to Chance for taking the time to speak with us!

Delaware’s Top Rated Local® Self Storage Centers Award Winner: Delaware Beach Storage Center

Top Rated Local® is pleased to announce that Delaware Beach Storage Center is an award winner for self storage centers in 2019.

If you are looking for a self-storage center that will safely and securely look after your things, look no further than this award-winning company!

Delaware Beach Storage Center has received many overwhelmingly positive reviews across multiple verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 93.43 and a 2019 Top Rated Local award for ranking as one of the top 10 self storage centers in Delaware!

Here’s just one of their many five-star reviews:

“Delaware Beach and Storage Center is a clean, dependable, and safe facility. The staff is super friendly and helpful, and the center is very secure. I did not find any other storage facility of their caliber. Another perk is that they play great music!” – A.A.

It is because of excellent reviews like this that Delaware Beach Storage Center is now able to call themselves a Top Rated Local award winner!

Not Your Average Self-Storage Center

Delaware Beach Storage Center is a family-owned and -operated business that has been successfully serving Lewes, Delaware, for all of its self-storage needs. We were excited to learn all about and how they have gotten where they are today, so we sat down with the Co-Owner, Timarie Thomposon .

The first thing we wanted to know was what it is that makes Delaware Beach Storage Center stand apart from their competitors. The staff here understand that moving can be awful, so they work hard to ensure that everything on their business’ end is as easy and nice for the customer as possible. This starts with using climate-controlled storage and top-of-the-line security systems (the highest security on the market at the moment) and extends to their commitment to providing outstanding customer service. Timarie told us that forming relationships with their customers is important to them, and they make it a point to check up on people and do everything they can think of to make them happy. Their ultimate goal is to have the customers’ interactions with them be the easy part of the moving process.

Building Success, Online and Off

Delaware Beach Storage Center has managed to create quite a reputation for themselves, so we were curious about how they have chosen to market and grow their business. While they have benefited from traditional techniques, like using local ads and word of mouth, they have also found success in creating and staying in touch with their community, both in person at trade shows and online through their Facebook page. Timarie said that they use their Facebook to make educational posts about how to store your things, make posts about their community, do promotional posts, and make posts about upcoming events and benefits.

There are many businesses out there that are looking to build as impressive a reputation as Delaware Beach Storage Center has managed to. We asked if Timarie could share any expert advice with these companies. Here’s what she had to say:

“Understand your local marketing; engage with your community; keep a top-notch facility and top-notch customer relations.”


Congratulations to Delaware Beach Storage Center for being a 2019 Top Rated Local award winner, and special thanks to Timarie for taking the time to speak with us!

Nebraska’s Top Rated Local® Self Storage Centers Award Winner: GC Mini Storage, LLC

Top Rated Local® is pleased to announce that GC Mini Storage, LLC is a 2019 award winner for self storage centers in Nebraska!

If you’re looking for a safe, secure storage unit for your possessions in Grand Island, look no further than GC Mini Storage, LLC.

GC Mini Storage, LLC has received dozens of reviews with an average rating of 4.81 stars, earning them a wonderful Rating Score™ of 92.10 and a 2019 Top Rated Local award for ranking among the top 10 self storage centers in all of Nebraska!

Here’s just one of their many five-star reviews:

‘Don’t let the word ‘mini’ in the title fool you; there are storage options for full-size RVs, trailers and boats. It’s clean, convenient and easy to get to. [There’s] no need to navigate too many side streets. [The] owner has other storage units in the area, so he understands the needs and is available when you need him.” – Mistalene C.

Not Your Average Self Storage Center

We wanted to learn all about GC Mini Storage, LLC and its impressive online reputation, so we took a few minutes to talk with the Facility Manager, Heather Janulewicz.

The first question we had for Heather was what is it that sets GC Mini Storage, LLC apart from their competition in Nebraska. Here’s Heather’s response:

“We have equipped ourselves with the newest software that allows us to be 100 percent online if a customer chooses to do that. They don’t have to contact us if they don’t want to. On the flipside, we answer our phone anytime. If we miss a call, we call them back ASAP. I try to be on a first-name basis with all of our customers. We pride ourselves on our customer service and security.”

We also wanted to know what their mission is at GC Mini Storage, LLC and how they work to make the world a better place. Heather told us that their mission is to provide next-level customer service, to have a state-of-the-art facility, to provide security for their customers and to give their customers the ability to book and pay online.

Heather went on to tell us that they help their community by providing summer jobs to teenagers in the summer.

Building Success Through Customer Service

Heather attributes GC Mini Storage, LLC’s strong online reputation to their commitment to customer service, as well as to their neat, clean and meticulously maintained facility.

Outside of building a powerful online reputation, GC Mini Storage, LLC has gotten their name out there through networking with local camper and boat dealerships and SEO (search engine optimization). They also have great signage, and the newspaper published an article about their newest facility.

There are so many business owners out there looking to build the kind of online reputation GC Mini Storage, LLC has. Here’s Heather’s expert advice for them:

“Start with that personal connection. You have to be available to actually talk to the client.”


Congratulations to the team at GC Mini Storage, LLC for being a 2019 Top Rated Local award winner, and thank you so much, Heather, for taking the time to speak with us!

We highly recommend GC Mini Storage, LLC in Grand Island. Visit their website today!