Category: South Carolina

South Carolina’s Top Rated Local® Photographers Award Winner: Aaron & Jillian Photography

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Aaron & Jillian Photography is a two-time 2019 award winner in South Carolina!

Capture the moment with the help of Aaron & Jillian Photography in Charleston.

Aaron & Jillian Photography has received more than 150 reviews on four verified sites with an impeccable average rating of 5.00 stars, earning them a marvelous Rating Score™ of 98.00 and two 2019 Top Rated Local awards for being ranked among the top 100 businesses and the top five photographers in all of South Carolina!

Here’s just one of their many five-star reviews:

“Aaron and Jillian were the ABSOLUTE best all around. They were so fun, positive and upbeat — they literally light up a room. The bridesmaids and groomsmen couldn’t stop talking about how great they were, and we received SO many compliments from our guests on their behalf. I’m not one who typically loves having her photo taken, but they made me feel so comfortable, and the photos turned out AMAZING!! They didn’t miss a detail, and every moment was photographed!! [I] highly recommend [them] for any shoot or event!” – Kaitlyn W.

Not Your Average Photographers

We wanted to learn more about this two-time award winner and how they managed to build such an impressive online reputation, so we took a few minutes to talk with Jillian Osteen, the owner of Aaron & Jillian Photography.

The first thing we wanted to know was what makes Aaron & Jillian Photography one-of-a-kind photographers in South Carolina. Here’s what Jillian had to say:

“We are a true husband-and-wife team. We are both qualified to shoot weddings on our own, and we choose to do it together. We know exactly what each other is doing non-verbally to get the best shots for the client.”

We also asked Jillian what their mission is at Aaron & Jillian Photography and how they work to make the world a better place. Here’s her response:

“We want to be really good people and give our clients a really good experience, and we are gracious with the vendors that we work with.”

Building Success by Letting Clients Know How Important Reviews Are

Jillian attributes Aaron & Jillian Photography’s strong online reputation to their commitment to letting their clients know how important reviews are to them:

“When we send out the photo galleries for clients, we let them know how important reviews are to us and that they give future couples a chance to see how we work with our clients. We shoot a lot of weddings, so that means we have so many clients that it gives us a lot of opportunities for reviews.”

Outside of building a powerful online reputation, Aaron & Jillian Photography has gotten their name out there through social media — mainly Instagram — as well as the exposure that comes from many of their weddings being published in magazines.

Every business owner wants to build the kind of online reputation Aaron & Jillian Photography has. When we asked Jillian what advice she has for those business owners, she said:

“We have always felt that, instead of spending money on paid advertising, focus all of your energy on Instagram and creating relationships with people in the industry. The first couple of years, you will be working a ton and should be gracious to everybody.”

Congratulations to the team at Aaron & Jillian Photography for being a 2019 Top Rated Local award winner, and thank you so much, Jillian, for taking the time to speak with us!

We highly recommend Aaron & Jillian Photography in Charleston. Visit their website today!

South Carolina’s Top Rated Local® Fencing Contractors Award Winner: Charleston Fence LLC

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Charleston Fence LLC is a 2019 award winner for fencing contractors in South Carolina!

For all of your residential and commercial fencing needs, you won’t find a better team of experts to work with than the one at Charleston Fence LLC.

Charleston Fence LLC has received almost 200 reviews with an average rating of 4.93 stars, earning them a fantastic Rating Score™ of 93.30 and a 2019 Top Rated Local award for ranking among the top 10 fencing contractors in all of South Carolina!

Here’s just one of the many five-star reviews that got them there:

“We are extremely pleased with our fence. Everyone we interacted with was pleasant and professional, and the work was done quickly. The finished product is exactly what we had wanted. Highly recommended.” – Trey L.

Not Your Average Fencing Company

We wanted to learn what makes this award-winning business tick, so we took a few minutes to talk with Matt Parker, who co-owns Charleston Fence LLC with Argenis Nava.

To kick off our conversation, we asked Matt about what makes Charleston Fence LLC unique compared to the many other fencing companies in South Carolina. Matt told us:

“We are more structured. The first point of contact is an owner, and the last nail to go in is input by an owner. We do not subcontract work in order to maintain quality control.”

Matt went on to say:

“In this industry, it is hard because it is so competitive. We care about every job, every customer, every time, and that is rare. Once you are scheduled, you are scheduled; there is no bumping clients for any reason.”

We also asked Matt about the Charleston Fence LLC mission and how they work to make the world a better place. Matt shared with us that they give back to their community in many different ways:

“We will do some small sponsorship for high school football teams. We have goals to do a lot more. We want to do a dog rescue and provide some fencing. We give discounts to schools and work at cost.”

Building Success Through Active Community

Matt credits Charleston Fence LLC’s strong online reputation to their commitment to staying in communication with their customers:

“From the start, we are very in touch with the customers. We leave handwritten quotes, and we share exactly how important reviews are for us, good or BAD. In the final invoice, we ask for them to leave us a Google review.”

Outside of building a powerful online reputation, Charleston Fence LLC has grown through by building relationships with builders, real estate agents, etc. Referrals are also a critical part of their growth strategy.

There are many business owners looking to grow their business and build their online reputation. Here’s Matt’s expert advice for them:

“Just continue to talk to your customers about the importance of their referrals. It’s better to communicate bad news than to not communicate at all.”

Congratulations to Charleston Fence LLC for being a 2019 Top Rated Local award winner, and thank you so much, Matt, for taking the time to speak with us!

We highly recommend Charleston Fence LLC. Visit their website today!

South Carolina’s Top Rated Local® Pet Groomers Award Winner: Dale’s Pets LLC

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Dale’s Pets LLC is an award winner for pet groomers in 2019.

If you are looking for a pet groomer that will pamper and polish your pooch, look no further than this award-winning company!

Dale’s Pets LLC has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.84 stars, earning them an impressive Rating Score™ of 94.40 and a 2019 Top Rated Local award for ranking as one of the top 10 pet groomers in South Carolina!

Here’s just one of their many five-star reviews:

“This is, by far, my favorite groomer in Columbia. This establishment has groomed my baby since I rescued him! He is always so happy when we pull up to the door. His excitement lets me know that he’s well treated while he’s there.” – R.C.

It is because of excellent reviews like this that Dale’s Pets LLC is now able to call themselves a Top Rated Local award winner!

Not Your Average Pet Groomer

We were excited to learn all about Dale’s Pets LLC and how they have gotten where they are today, so we sat down with the owner, Dale.

The first thing we wanted to know was what it is that makes Dale’s Pets LLC stand apart from its competitors. Dale described their shop as one that is open and honest in the care they provide. She said:

“We have an open shop where you can see us and how we treat your dog. When you drop your dogs off, you can see them going through the process. It’s an open floor design, so you can really see everything. Most of our dogs like to come in here, and we treat them right. We listen to what the owner wants and what the dog can take.”

Building Success And Giving Back

Dale’s Pets LLC has earned a phenomenal reputation, so we were excited to hear what they have done to get their name out there. Dale told us about how word of mouth, referrals, and reviews have helped them grow:

“Our business runs on word of mouth and people who make referrals. We don’t ask for reviews; they just come organically.”

Offline, they have gained some recognition for the charitable services they provide. They volunteer their service to rescue dogs so that they can have a better chance of being adopted.

There are many other pet groomers out there that are looking to build as impressive a reputation as Dale’s Pets LLC has managed to. We asked if Dale could share any expert advice with these companies. Here’s what she had to say:

“Take care of the dogs, and the people will take care of you.”

Congratulations to Dale’s Pets LLC for being a 2019 Top Rated Local award winner, and special thanks to Dale for taking the time to speak with us!

South Carolina’s Top Rated Local® Event Planners Award Winner: Sweetgrass Social

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Sweetgrass Social is an award winner for event planners in 2019.

If you are looking for an event planner that will take the stress out of planning your big event, look no further than this award-winning company!

Sweetgrass Social has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 97.15 and a 2019 Top Rated Local award for ranking as one of the top five event planners in South Carolina!

Here’s just one of their many five-star reviews:

“Having Jacqueline plan our wedding was one of the best decisions we made! She’s personable, organized, and gets the job done. Our wedding day was absolutely perfect and stress-free thanks to her. I will recommend Sweetgrass Social to everyone!” – M.S.

It is because of excellent reviews like this that Sweetgrass Social is now able to call themselves a Top Rated Local award winner!

Not Your Average Event Planner

We were excited to learn all about Sweetgrass Social and how they have gotten where they are today, so we sat down with the owner, Jacqueline Volz.

The first thing we wanted to know was what it is that makes Sweetgrass Social stand apart from its competitors. Jaqueline told us that she grew up in South Carolina, with florists as parents, so she grew up in the event planning world. Jaqueline told us that one of the benefits of having a co-owned company is that there is always a ghost-planner ready to work with you in case anything happens to your planner. Together, they focus on offering their clients the best possible experience. At Sweetgrass, they develop personal relationships with their clients so that they can create an event that is reflective of each clients’ individual personality. Jacqueline said:

“Your event is unique to you, and we design with that in mind.”

She continued:

“We know that it can be scary to host an event that may have some elements that haven’t been seen before, but that’s the point. We want to create spaces that are new and innovative. Every space should have a ‘wow’ factor, and we can show you how.”

Building Success Over Social Media

Sweetgrass Social has earned an incredible reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Jacqueline told us that they focus on their social media presence because it’s the best way for people to see and understand their business. They have also seen the benefit of online reviews, and will always send a follow-up email to their clients, asking for a review.

There are many businesses out there that are looking to build as impressive a reputation as Sweetgrass Social has managed to. We asked if Jacqueline could share any expert advice with these companies. Here’s what she had to say:

“Focus on your social media outlets. It helps people understand your business.”

Congratulations to Sweetgrass Social for being a 2019 Top Rated Local award winner, and special thanks to Jacqueline for taking the time to speak with us!

South Carolina’s Top Rated Local® Physical Therapists Award Winner: Atlas Physical Therapy

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Atlas Physical Therapy is an award winner for physical therapists in 2019.

If you are looking for a physical therapist that will patiently help you on your path to recovery, look no further than this award-winning company!

Atlas Physical Therapy has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 97.00 and a 2019 Top Rated Local award for ranking as one of the top 10 physical therapists in South Carolina!

Here’s just one of their many five-star reviews:

“They have a great staff that is very knowledgeable. They work with your doctors and have a very friendly atmosphere. I can’t say enough good things about all the staff members here. They have been a great help to me and my family!! Thanks to all!” – D.L.

It is because of excellent reviews like this that Atlas Physical Therapy is now able to call themselves a Top Rated Local award winner!

Not Your Average Physical Therapy Clinic

We were excited to learn all about Atlas Physical Therapy and how they have gotten where they are today, so we sat down with the owner and Physical Therapist, Ross Curnett.

The first thing we wanted to know was what it is that makes Atlas Physical Therapy stand apart from its competitors. Ross told us that since they are a small business, they are able to make the kinds of decisions that show that they truly care about their patients. He said that they offer a kind of familiarity that their patients appreciate. They also offer direct access, meaning that you are allowed to go directly to a physical therapist, even without a doctor’s referral.

Ross also told us about the Atlas Physical Therapy business mission:

“It is the mission of Atlas Physical Therapy to assist our patients in reaching their maximum physical potential by providing high-quality, hands-on, interactive care. Our staff will establish a friendly and professional atmosphere that will address patient-specific needs with courtesy and integrity to ensure each and every patient has an exceptional experience.”

Building Success By Caring About What They Do

Atlas Physical Therapy has earned a phenomenal reputation, so we were excited to hear about some of the ways they have gotten their name out and grown their business. Ross said that they keep in touch with their clients over social media, and that word of mouth has been one of their best sources for new business. Of course, they have also seen the benefit of positive online reviews. When we asked how they have gotten so many wonderful reviews, Ross shared that the majority of the reviews are organic, and that when a patient wraps up their therapy, the staff always asks for a review.

Atlas Physical Therapy also has a strong presence in their community where they sponsor local sports teams and food drives.

There are many businesses out there that are looking to build as impressive a reputation as Atlas Physical Therapy has managed to. We asked if Ross could share any expert advice with these companies. Here’s what he had to say:

“Care about what you do; do it well, and do it right, or don’t do it at all. Good enough is never good enough.”

Congratulations to Atlas Physical Therapy for being a 2019 Top Rated Local award winner, and special thanks to Ross for taking the time to speak with us!

South Carolina’s Top Rated Local® Massage Therapists Award Winner: The Healing Place

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that The Healing Place is a 2019 award winner for massage therapists in South Carolina!

When it comes to massage therapy in Spartanburg, there’s no better option than The Healing Place.

The Healing Place has received hundreds of reviews on four verified sites with an average rating of 4.95 stars, earning them a magnificent Rating Score™ of 97.54 and a 2019 Top Rated Local award for ranking among the top 10 massage therapists in all of South Carolina!

Here’s just one of their many five-star reviews:

“I absolutely love these people. They really take the time to get to know you and your body and your situation. I’ve never had a bad experience with them, and I’ve had three different woman work on me. I will say my favorite, however, is Claudia, who’s pretty rough on you, but I promise, the next day you’ll feel amazing. I would 100-percent recommend them.” – Erica G.

A One-of-a-Kind Massage Therapy Clinic’s Secret to a Strong Online Reputation

The Healing Place has managed to build the kind of reputation any business owner would envy, and to learn a little more about that reputation and this one-of-a-kind business, we sat down with the owner, Raven.

The first thing we wanted to know was what makes The Healing Place unique compared to the many other massage therapists in South Carolina. Raven told us:

“We let our clients and patients choose the therapist that best fits their needs. This is really helpful for our staff to build quality relationships with their clientele and for the patients to feel comfortable with who they’re with.”

When we asked what the secret is to such a solid online reputation at The Healing Place, Raven pointed to their use of Demandforce, as well as their next-level service, customer experience and atmosphere:

“We are using Demandforce, which has really helped us with managing our reviews and staying on top of following up. Of course, our reviews come from our amazing service, positive customer experience and our relaxing atmosphere.”

Making the World a Better Place With Caring Hearts and Healing Hands

We also wanted to know what their mission is at The Healing Place and how they work to make the world a better place. Raven shared with us that they aim to be your family wellness center by providing caring hearts and healing hands.

Outside of building a powerful online reputation, The Healing Place has grown by teaming up with the local newspaper, as well as through television spots, radio ads and social media.

It’s clear that Raven knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other business owners out there:

“Focus on the quality of service you are providing. Are your customers happy? If not, then you need to take a step back and see where there needs to be change.”

Congratulations to the team at The Healing Place for being a 2019 Top Rated Local award winner!

We highly recommend The Healing Place in Spartanburg. Visit their website today!

South Carolina’s Top Rated Local® Dance Schools and Studios Award Winner: MAYA Movement Arts

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that MAYA Movement Arts is an award winner for dance schools and studios in 2019.

Aerial fitness is a wonderful way to gain mobility and confidence while enjoying a killer workout. If you’ve always been curious to try aerial arts or yoga yourself, look no further than this award-winning company!

MAYA Movement Arts has received many overwhelmingly positive reviews across three different verified sites with an average rating of 5.00 stars, earning them an impressive Rating Score™ of 96.00 and a 2019 Top Rated Local award for ranking as one of the top five dance schools and studios in South Carolina!

Here’s just one of their many five-star reviews:

“The programs and instructors are all fantastic. No matter what your level of experience or area of interest, the staff is encouraging and helpful. If you are just getting started, or are interested in pushing your boundaries, this is a great place to be. Plus, the facility is beautiful. It is located in an old mill building that has been refurbished as an apartment building. This is a great place to try aerial arts, yoga, belly dancing, AcroYoga and more.” – T.P.

It is because of excellent reviews like this that MAYA Movement Arts is now able to call themselves a Top Rated Local award winner!

Not Your Average Fitness Class

We were excited to learn all about MAYA Movement Arts and how they have gotten where they are today, so we sat down with the owner, Kelly Van Leeuwen.

MAYA Movement Arts was the first Movement Arts studio in Greenville and offers an impressive selection of ways to get your body moving, such as aerial yoga, sling, trapeze, and yoga. They stand out from the crowd because of their unique and interesting class offerings.

Being the first of their kind in the area meant focusing first on educating people about who they are and what benefits their classes offer. Kelly said that she had heard from a lot of women that they simply don’t exercise; MAYA gives them a reason to get off the couch and explore something new that they may have been curious about. Many people have even told Kelly that MAYA is on their bucket list. She said that she hopes to encourage women of all ages, colors, and cultures to come on by and enjoy the experience.

Kelly shared:

“This can be really intimidating because it is people flying in the air. So, what is most important isn’t how advanced my students get, but that they feel more confident after being in the studio. We ask you to step out of your comfort zone. We help people feel vulnerable, and they even end up surprising themselves. Through this, they try more things and get more and more curious.”

MAYA doesn’t stop at their class offerings, either. As a way of supporting wellness and mobility, they also offer various massage options!

Building Success by Knowing Who They Are

MAYA Movement Arts has managed to grow its unique business largely thanks to word of mouth. Kelly told us that they have also gotten their name out because of their Youtube channel.

There are many businesses out there that are looking to build as impressive a reputation as MAYA Movement Arts has managed to. We asked if Kelly could share any expert advice with these companies. Here’s what she had to say:

“I think that knowing who you are is key. You have to create a culture. You create an atmosphere that reflects on you. Think hard on what you want to be known for.”

Congratulations to MAYA Movement Arts for being a 2019 Top Rated Local award winner, and special thanks to Kelly for taking the time to speak with us!

South Carolina’s Top Rated Local® Real Estate Brokers Award Winner: Wessel Real Estate

Posted on by Top Rated Local

Top Rated Local® is pleased to announce that Wessel Real Estate is an award winner for real estate brokers in 2019.

Our best advice for anyone looking to relocate to Greenville, South Carolina, is to get an experienced real estate agent who knows the area, and we think Wessel Real Estate can do that and more!

Wessel Real Estate has received many overwhelmingly positive reviews across three different verified sites with an average rating of 4.92 stars, earning them an impressive Rating Score™ of 95.21 and a 2019 Top Rated Local award for ranking as one of the top 10 real estate brokers in South Carolina!

Here’s just one of their many five-star reviews:

“This is the second time we have worked with Don. In both instances, he found us exceptional properties at great prices. He will negotiate vigorously on your behalf, and his customer service is second to none. I will continue using Don in all my future endeavors and wholeheartedly recommend him to anyone reading this post.” – M.C.

It is because of excellent reviews like this that Wessel Real Estate is now able to call themselves a Top Rated Local award winner!

Not Your Average Real Estate Broker

We were excited to learn all about Wessel Real Estate and how they have gotten where they are today, so we sat down with the Buyers Agent, Don.

The first thing we wanted to know was what it is that makes Wessel Real Estate stand apart from their competitors. Don is one of the exclusive buyers’ agents in Greenville, South Carolina, and is one of the few agents who works solely with buyers. He has a strong background in finance and accounting, and pairs that with his extensive knowledge of the area to help find the right home for every client. He told us that he does not sell homes, so he remains free from having that conflict of interest stand in the way of working exclusively for the home-buyers. He told us:

“[Our mission is to] work in the buyers’ best interests and to get someone on their side. Buyers need representation. A lot of people may not realize they need the help I offer. My goal is to get the best house for the client.”

Building Success Through Referrals and Reviews

Wessel Real Estate has gained an incredible reputation, and Don said that they have grown largely thanks to referrals! Don also told us that he has done some work online to help market and grow this company, but that currently, he does no paid advertising. He is looking forward to being more involved with social media.

There are many businesses out there that are looking to build as impressive a reputation as Wessel Real Estate has managed to. We asked if Don could share any expert advice with these companies. Here’s what he had to say:

“Build on what you have done, and explain to people why you are good. One of the biggest things that helps me is the online reviews. People really trust those; it’s important to build up your reputation; that is one of the best things you can do.”

Congratulations to Wessel Real Estate for being a 2019 Top Rated Local award winner, and special thanks to Don for taking the time to speak with us!

South Carolina’s Top Rated Local® Martial Arts Award Winner: Devine Jiu Jitsu Charleston

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Devine Jiu Jitsu Charleston is a 2019 award winner for martial arts in South Carolina!

If you’re looking for a martial arts school in Charleston that’s second to none, look no further than Devine Jiu Jitsu Charleston.

Devine Jiu Jitsu Charleston has received dozens of reviews with an average rating of 5.00 stars, earning them a wonderful Rating Score™ of 91.20 and a 2019 Top Rated Local award for ranking among the top 10 martial arts in all of South Carolina!

Here’s just one of their many five-star reviews:

“[I] just started training here a few weeks ago as a complete novice in Jiu Jitsu. Everyone has been extremely welcoming and willing to take the time to work with the new people in the room. As a coach in another sport, I really appreciate how well the instructors break down the technique. In addition to the black belt instructor, the fundamental sessions usually also have several higher level belts there as well who help out as you train. Overall, [this is] a great group of people with great instruction!” – Gabe S.

Not Your Average Martial Arts Center

We wanted to learn all about Devine Jiu Jitsu Charleston and its impressive online reputation, so we took a few minutes to talk with an Instructor, Mike Sanda.

The first question we had for Mike was what is it that sets Devine Jiu Jitsu Charleston apart from their competition in South Carolina. Here’s Mike’s response:

“Our experience helps to differentiate us from other studios. We spend the time to take care of our students and answer their questions. Our focus is on the students and their growth.”

We also wanted to know what their mission is at Devine Jiu Jitsu Charleston and how they work to make the world a better place. Here’s what Mike had to say:

“We are a product of people working together to make sure we provide a great training environment with experienced instructors and an atmosphere that encourages our students to grow.”

Building Success by Taking Care of New Students

Mike attributes Devine Jiu Jitsu Charleston’s strong online reputation to their commitment to taking great care of their new students:

“Getting started with Jiu-Jitsu can be difficult, so making sure that the process is enjoyable for them is a major focus of ours.”

Outside of building a powerful online reputation, Devine Jiu Jitsu Charleston has gotten their name out there through Facebook ads and engagement, but their main source of new business is word of mouth.

There are so many martial arts centers out there looking to build the kind of online reputation Devine Jiu Jitsu Charleston has. Here’s Mike’s expert advice for them:

“Focus on your students and customers to make sure that they are enjoying their experience. Getting started in Jiu Jitsu is challenging, so make sure you make that process enjoyable.”

Congratulations to the team at Devine Jiu Jitsu Charleston for being a 2019 Top Rated Local award winner, and thank you so much, Mike, for taking the time to speak with us!

We highly recommend Devine Jiu Jitsu Charleston. Visit their website today!

South Carolina’s Top Rated Local® Event Planners Award Winner: Yoj Events

Posted on by Robyn Rivera

Top Rated Local® is pleased to announce that Yoj Events is a 2019 award winner for event planners in South Carolina!

Whether you’re planning a wedding, a corporate event or any other type of event, make it memorable by relying on the experts at Yoj Events.

Yoj Events has received hundreds of reviews on four verified sites with an average rating of 4.91 stars, earning them an impeccable Rating Score™ of 97.10 and a 2019 Top Rated Local award for ranking among the top 10 event planners in all of South Carolina!

Here’s just one of their many five-star reviews:

“Yoj helped plan and coordinate my wedding, and they were the best! They had great opinions about everything; they were quick to reply and never pushed me one way or the other on any given detail. On the day of the wedding, they were prompt in dealing with a mini emergency (that was not their fault) and handled it with grace! During the reception, they were so helpful in making sure Heath and I were on target, in the right place at the right time and had a drink and some food to eat! They are the very best!” – Kate T.

Not Your Average Event Planning Company

Monique Semper, the owner of Yoj Events, generously gave us a few minutes of her time to tell us about this one-of-a-kind business and its award-winning online reputation.

The first thing we wanted to know was what it is that sets Yoj Events apart from the many other event planners in South Carolina. Here’s Monique’s response:

“We really pride ourselves on being accommodating, professional, flexible and approachable. We learn about our clients’ vision and become a gatekeeper for their vision. When people walk in for the event, they truly see the couple’s personality, and that’s what we strive for — to reflect their past and their future.”

Monique went on to add:

“We have a storefront with an arsenal of items to use for our clients, from pillows and lanterns to cake stands, which serves as a home base and is an added value that we offer our clients.”

We also wanted to know why they do what they do at Yoj Events and how they work to make the world a better place. Here’s what Monique had to say:

“We consider ourselves to be ambassadors of Charleston — all of the press it has gotten has put Charleston on the map as a premier destination. Our aim is to live up to that and create a well-rounded experience for the couple and their guests. It’s all about their experience as a whole.”

Building Success by Providing a Great Client Experience

When we asked Monique about Yoj Events’ secret to such a strong online reputation, she said:

“A lot of times clients have such a great experience that they organically leave a review. Our clients become our friends — it is wonderful!”

Outside of building the kind of online reputation any business owner would envy, Yoj Events has spread the word about who they are and what they do by keeping their website updated with relevant content, by participating in the local wedding guide and by being active on social media, but their biggest source of new business is word of mouth from their happy clients.

Clearly, Monique knows a thing or two about growing a business and building an online reputation. Here’s her expert advice for the many other event planners out there:

“Lately, it seems like people are very quick to be a wedding planner. Some don’t understand that it’s a very slow process to get your name out there. Things really need to sync together; in order to do that, you have to be very diplomatic, approachable and use your vast experience to help the client — building that takes time and hard work. Considering that there are so many moving parts to the wedding planning process, having experience is your best advantage.”

Congratulations to the team at Yoj Events for being a 2019 Top Rated Local award winner, and thank you so much, Monique, for taking the time to speak with us!

We highly recommend Yoj Events in Charleston. Visit their website today!