Washington’s Top Rated Local® Architect Award Winner: Hybrid Architecture

Top Rated Local® is pleased to announce that Hybrid Architecture is a 2018 Top Rated Local award winner!

Our team at Top Rated Local® is thrilled to say that, with a 91.05 Rating Score™, a 4.91 average star rating, and tons of positive reviews, Hybrid Architecture is a 2018 Top Rated Local award winner! This team has worked tirelessly to ensure that their clients are absolutely thrilled with both the process and the finished product. Focusing on ideas before objects, they put one project at a time, always with a keen eye on quality. Being in a cyclical industry, the Hybrid Architecture firm has all the steps covered, as they are able to provide both design and building services to their valued clients.

Helping The Community Grow Sustainably

We got a chance to speak with Robert Humble, the owner, principle, and founding partner of Hybrid Architecture, about his business’ impressive online reputation.

Robert and his team take immense pride in making Hybrid Architecture a force for good in their community. “Our region is in the midst of a housing and affordability crisis, and architects need to be on point because they control how it’s physically and economically developed,” he said. “Our background is in creating spaces and creating cities. All of the townhouses we develop have a ground floor flux space that can be used as a social dwelling or an Airbnb. The majority of the buyers we work with use flux spaces for Airbnbs or home offices. The design allows for a nuclear family, and it’s a unit that can adapt to changing needs. If you have a child, you could have space [for a nursery], or if you wanted to start a home-based business, they have the capacity for that. It helps people stay in the units longer. ”

A One-of-a-Kind Architecture Firm’s Secret to a Strong Online Reputation

So, what exactly is the secret to Hybrid Architecture’s success? If you ask Robert, it’s simple: “Thought-provoking projects and content.”

As an award-winning business owner, Robert has quite a bit of wisdom to pass on to other business owners, especially that of architecture firms. Here’s the advice he gave us to pass on to you:

“Create a project that is outside the norm. A lot of our work was competition work where we drew attention. [It’s] not about generating income, but about generating interest.”


Thank you for speaking with us, Robert! Congratulations to the team at Hybrid Architecture for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Employment Agencies Award Winner: Partners in Careers

Top Rated Local® is pleased to announce that Partners in Careers is a 2018 award winner for employment agencies in Washington!

The team at Partners in Careers connects people in their community to workforce skills and jobs, helping them break through barriers and lead more independent lives.

Partners in Careers has received dozens of online reviews with an average rating of 4.64 stars, earning them a wonderful Rating Score™ of 90.41 and a 2018 Top Rated Local award for being ranked among the top 10 employment agencies in all of Washington.

Here’s just one of their many five-star reviews:

“I can’t begin to brag on Partners in Careers nearly enough for all the help that they’ve given me and my move from Vancouver. I came here injured, and the ladies downtown at Partners in Careers gave me gas vouchers, a place to use the internet and a clothes voucher. I truly believe that the people who work at PIC want to see the homeless succeed and for everyone to have a great career. I can’t begin to thank them enough. Thank you!” – Leonard K

Not Your Average Employment Agency

At Partners in Careers, they don’t give people handouts. Instead, they are dedicated to helping people become self-sufficient. Whether it be a criminal record or a lack of experience or an education, people often have barriers to securing jobs. The team at Partners in Careers helps them get through those barriers, so that they can walk into an interview with confidence and move forward in their lives.

Partners in Careers offers all kinds of programs, including programs for young people and veterans, DSHS for parents on state assistance and more, and they’ll help anyone who walks through the door.

We asked Willow O’Briant, an administrative assistant at Partners in Careers, why they do what they do and how they work to make the world a better place. Here’s what she had to say:

“When people have the tools that they need, they can succeed in life and take care of their families. Our mission is to assist individuals to become economically self-sufficient by providing resources, training and job placement opportunities. We have a ton of different partners, many of them nonprofits, that help people get what they need to become self-sufficient. Sometimes, that means jobs training. Sometimes, it’s finishing a GED. Sometimes, it’s resume and interview workshops to help build confidence. We can also set up mentorships to help expose people to the different opportunities in our area.”

Building Success by Treating People Like People

Willow credits Partners in Careers’ strong online reputation to the fact that their great staff truly cares about helping people. They treat every person who walks through the door like a person, and they care about where they are in life.

Partnerships and previous clients have helped to build Partners in Careers’ powerful reputation, both on and offline. They also do a lot of work in the community. If any opportunities come up that allow them to go and meet people, they take them! And although a lot has changed in the 25 to 30 years that they’ve been around, their mission has always remained the same.

We asked Willow what advice she has for other business owners looking to grow their business and build their online reputation. Here are the words of wisdom she shared with us:

“My advice would be to treat people like people. When you really care about someone, they can tell.”


Congratulations to the team at Partners in Careers for being a 2018 Top Rated Local award winner, and thank you so much, Willow, for taking the time to speak with us!

For job training and employment services that can’t be beat in Vancouver, WA, we highly recommend working with the team at Partners in Careers. Visit their website today!

Washington’s Top Rated Local® HVAC Company Award Winner: American Air Heating and Cooling

Top Rated Local® is pleased to announce that American Air Heating and Cooling is one of the top five HVAC companies in Washington for 2018!

With an awesome 99.00 Rating Score™, a perfect five-star average rating on verified review sites, and dozens of fabulous reviews, American Air Heating and Cooling is a 2018 Top Rated Local award winner! Here are just three of the rave reviews they’ve received from happy customers:

‘“We recently had American Air replace two furnaces and two heat pumps in our home. We were beyond pleased with the results. The five folks that we had in our home during the one-and-a-half-day install were very professional, pleasant, and respectful of our home. There are not enough words to say how much we appreciated and enjoyed having them out here. I would highly recommend Dan and his team to anyone that is considering an upgrade, repair, or quote. They got it done in less time than anticipated, and left everything neat and clean. Thank you, [American Air Heating and Cooling team]. You are truly the best.” -Peggie V.

“Dan was able to come out right away and look at what kind of updating we could do for [our] fireplace. [The] next day, he [sent] a photo of what he thought I was looking for. He was correct, the install was nice and clean, and he gave us step-by-step [instruction] on how to use our new gas fireplace. Thank you!” -Scott B.

“We had our furnace put in by Dan two years ago. He did an amazing job [and] was polite and efficient. Recently, we had to make a call for a question about our furnace. Dan immediately called back and was here at my home first thing to look at it. [I] would definitely recommend American Air Heating and Cooling to anyone!” -Val C.

A One-of-a-Kind HVAC Company’s Secret to a Strong Online Reputation

Our team spoke with Dan Riener, the owner of American Air Heating and Cooling, about his business’ stellar online reputation.

Of course, one of the things we were most curious about was American Air Heating and Cooling’s secret to success. “We first focus on delivering exceptional customer service and make sure our clients are completely satisfied with our services,” Dan said. “If there are any issues that come up, no matter how small, we address them head-on. Second, we ask for their feedback. We want to hear back from them, and generally people are so pleased with our services that they are happy to leave a review.”

Making the World a Better Place By Improving The HVAC Experience

Dan and his team truly take pride in making a not-so-fun experience better for their customers. He said, “[This is not always] an expense people are excited about, and we want this experience to be the best one possible. We go above and beyond to create relationships with our clients and really understand what they need, so when they work with us, they are completely satisfied with the services they received.”


Thank you for speaking with us, Dan! Congratulations to the team at American Heating and Air for being a 2019 Top Rated Local award winner!

Washington’s Top Rated Local® House Cleaning Company Award Winner: Live Clean Today

Top Rated Local® is pleased to announce that Live Clean Today is one of the top three cleaning companies in Washington for 2018!

Thanks to a 97.25 Rating Score™, a 4.92 average star rating, and more than 150 impressive reviews, Live Clean Today is a 2018 Top Rated Local award winner. Through their unique work style and exemplary service, Live Clean Today has impressed their customers thoroughly. These are just three of the stellar reviews they’ve received:

“Best cleaning service out there! Really great service; all the workers did an amazing job and were so sweet! Definitely worth it. I advise everyone to use their cleaning services. Their quality is not comparable.” -Madina

“I’ve gotta say, these people are top of the line when it comes to cleaning. They get there on time and do [their work] in a professional manner. People are always happy with how well they get the job done. I would recommend this company to everyone.” -George

“My house is always a mess because I never have the time to clean it. With Live Clean Today, I knew that I could trust them to do a great job for an affordable price. It’s so nice to come home to a clean home; I’ve never seen it so clean!” -Paul

A One-of-a-Kind Cleaning Company’s Secret to a Strong Online Reputation

We spoke with Simon Lellex, the owner of Live Clean Today, about his business’ tremendous online reputation.

Of course, the first thing we wanted to know was the Live Clean Today secret to success. “It’s really a combination of things. I grow a cleaning company the same way people grow huge corporations.”

Making the World a Better Place By Providing A Healthier Clean

The Live Clean Today team takes immense pride in being a true asset to their clients. “We have a healthy cleaning solution based on essential oils and do not work with harmful cleaning products. We also create an atmosphere that we are not only cleaning but supporting [clients] emotionally,” Simon said.

The team is also incredibly dedicated to giving back to the Spokane community. “We donate free cleaning to people with cancer; we also help single-member households.” As an award-winning business owner, Simon has a great deal of wisdom to pass on to other business owners. His advice to those looking to build up a great online reputation?

“I clean toilets like I am creating an iPhone… Be humble, work hard, dream hard.”


Thank you for speaking with us, Simon! Congratulations to the team at Live Clean Today for being a 2019 Top Rated Local award winner!

Washington’s Top Rated Local® Window Cleaners Award Winner: Adams Window Cleaning

Top Rated Local® is pleased to announce that Adams Window Cleaning is a 2018 award winner for window cleaners in Washington!

If you’re looking for a knowledgeable, professional window cleaner in Kent who can handle all of your window washing needs, there’s no better company to turn to than Adams Window Cleaning.

Adams Window Cleaning has earned dozens of online reviews with an average rating of 4.82 stars, an impeccable Rating Score™ of 92.18 and a 2018 Top Rated Local award for being ranked among the top 10 window cleaners in all of Washington!

Here’s just one of their many five-star reviews:

“Adam has taken care of our windows for several years, and we cannot recommend him highly enough. He cares about his clients and ensures they are 100-percent satisfied with his work. He and his wife work as a team and are efficient, clean and pay attention to the smallest details. Plus, they are reasonably priced. Thanks, Adam!”

Not Your Average Window Cleaning Company

There are so many things that set Adams Window Cleaning apart from other window washing companies in Washington. They go above and beyond for their customers. They even have bubbles coming off of their truck, and they encourage parents and their children to play with them while they expertly get the job done.

We asked Adam, the owner and operator of Adams Window Cleaning, why they do what they do and how they work to make the world a better place. Here’s what he had to say:

“We love making the world a cleaner and happier place. We are window cleaners that show up with bubbles!”

Building Success Through Reviews

Adam credits his company’s strong online reputation to the many positive reviews their clients have given them, which are the result of the hard work and consistent service they provide for their clients.

In addition to building a powerful online reputation, Adam has grown his business by dropping bubbles and business cards off at doors in their service area.

When asked what advice he has for other business owners looking to grow their business and build their online reputation, Adam kept his advice short and sweet:

“Use Google+.”


Congratulations to the team at Adams Window Cleaning for being a 2018 Top Rated Local award winner, and thank you so much, Adam, for taking the time to speak with us!

If you’re looking for window cleaning services that you can trust, we highly recommend working with Adams Window Cleaning! Visit their website today.

Washington’s Top Rated Local® Window Cleaner Award Winner: Capitol Cleaning

Top Rated Local® is pleased to announce that Capitol Cleaning is a 2018 award winner!

“I have used Capitol Cleaning twice to clean my gutters. They make everything easy. I was able to communicate on line and did not have to be home for them. They did a great job cleaning my gutters and were reasonably priced, making it easy for me to justify not doing it myself. I will definitely use them in the future.” -Lisa P.

“I’d give Capitol Cleaning a six outta five if I could! They’ve been absolutely outstanding each of the times I’ve used them, and I’ve always been thoroughly impressed and satisfied with their service. They arrive well-prepared and have always been clean and careful in their work. I appreciate their respect and dedication and would absolutely recommend them to others. Thank you, thank you, thank you, Capitol Cleaning! Great crew, really. Always does an excellent job.” -Louis R.

“Capitol Cleaning is absolutely wonderful! They do marvelous work! I have had them here to clean outside and inside. They show up on time and their communication skills are top-notch! Every job has been done to perfection, and I would “highly” recommend them!” -Judy P.

These are just three of the many positive reviews left by happy customers that make Capitol Cleaning one of the top 10 window cleaners in Washington. Combine that with their 95.00 Rating Score™ and five-star average rating, and they are a shining example of what it means to be an award-winning company.

Not Your Average Window Cleaning Company

Peter Kogler, the owner of Capitol Cleaning, took some time to speak with us regarding his business’ online reputation and success.

When asked what sets his business apart from other window cleaners in the area, he attributed his success in large part to experience. He said, “We have been in business continually since 1973. We have a proven track record of client retention and satisfaction as evidenced by our predominantly positive reviews. Our workers have generally been with us for several years and know their trade. We like to send them back to the same clients, so they know the job and the client knows them.”

Building Success Through Honesty and Reliability

Any award-winning business owner is sure to have some wisdom to pass along to those who want to reach the same heights. So, what’s Peter’s advice to other business owners? “The task for all of us is to elevate the reputation of our industry for trustworthiness and reliability. Just be personable and fair, and the rest will take care of itself.”


Thank you for speaking with us, Peter! Congratulations to the team at Capitol Cleaning for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Moving Company Award Winner: Seattle Select Moving

Top Rated Local® is pleased to announce that Seattle Select Moving is one of the top three moving companies in Washington!

An awesome online reputation, including a 94.86 Rating Score™, a 4.69 average star rating on verified sites, and hundreds of reviews, makes Seattle Select Moving a 2018 Top Rated Local award winner! Here are just three if the phenomenal reviews they’ve received:

“[Seattle Select Movers] did an amazing job moving my upright piano. I was stressed out about the move all week prior to the move, but they finished the job with no problems whatsoever. They showed up on time and quickly and efficiently moved the piano onto their truck and into my new home with no problems. My piano was spotless when they brought it in with no damage at all. The piano was heavy, cumbersome, and seemed almost too complicated to move, but Seattle Select Moving made the move look effortless with the utmost professionalism, courtesy, and efficiency.” -Wilson L.

“I work for a logistics company and I used Mike for a special project to move high value telecom freight into a server room. This freight was valued at over $400,000 and we were using his service for the first time as we were looking for new partners. I was very happy with the outcome and so were my clients. They were very professional, communicated with us at every step and handled the freight carefully which is what you expect when you use a moving service. I will definitely be using them again in the future. Kudos guys!” -Yash R.

“Seattle Select has been awesome They were very professional, fast and helpful. They showed up and moved my entire apt, I had 30 boxes and furniture within 2 hours and had me moved into my new place soon after. They were polite and helpful. This is my first time using professional movers instead of friends or Craigslist, safe to say, it’s Totally worth it!!!! I recommend them to anyone looking to move!” -Tanisha G.

Seattle Select Moving’s Secret to a Strong Online Reputation

Michael Hansen, the owner of Seattle Select Moving, took a few minutes to speak with us about his business’ terrific online reputation.

Michael and his team believe wholeheartedly in putting people first. In his own words, when asked about his secret to success, “It’s putting our customers and employees before profit”.

Making the World a Better Place By Treating People Well

Dedicated to doing the right thing, Michael says that he and his team make an impact “Just by treating people right. It’s real, hard work and it earns a good living wage.” They also give back to their community significantly by working with organizations like the Boys & Girls Club.


Thank you for speaking with us, Michael! Congratulations to the team at Seattle Select Moving for being a 2018 Top Rated Local award winner!

Washington’s Top Rated Local® Beauty Salon and Spa Award Winner: One Woman Spa

Top Rated Local® is pleased to announce that One Woman Spa is a 2018 award winner!

With a 98.00 Rating Score™, an average rating of five stars on verified review sites, and tons of enthusiastic reviews from ecstatic clients, One Woman Spa is one of the top five spas in the entire state of Washington for 2018! We got a chance to speak with Rose, the owner of One Woman Spa, to find out what exactly it is that makes this spa so popular and so stand-out among the competition. Here are just a few of the reviews that really blew us away:

“One Woman Spa is fantastic. After a long day at work, it’s a great place to unwind and relax at the hands of a skilled therapist. OWS offers an assortment of services and a flexible calendar to accommodate us nine-to-fivers. The owner, Rose Nunn, is incredible. Down-to-earth, professional and inviting, she is an expert in her field; Rose is knowledgeable and works diligently to ensure you are 100% satisfied with your experience. The spa itself is a sanctuary. One foot through the door and it’s a haven to escape from whatever’s bothering you. Quiet and tranquil, the space is nicely decorated with lots of neat elements that are very reminiscent of Northwest nature. I would highly recommend this place!”

Professional and Experienced

“I got my first waxing done ever here for my chest and stomach and Rose is seriously the best! She’s so friendly and made me feel so comfortable. She really seems to know her stuff when it comes to waxing and my stomach and chest are baby-smooth with minimal irritation despite my sensitive skin! If you’re looking for a good wax, come here and ask for Rose and you won’t regret it! Their prices are also very reasonable.” -Ethan H.

It makes sense that Ethan had such a great experience. After all, Rose has been doing this work for more than 15 years. She takes pride in her Pacific Northwest-inspired decor and spa aesthetic being welcoming to all. In her words, One Woman Spa is “one spa for all your needs.”

Caring and Thorough

“I was gifted a facial for my birthday from a dear friend. It was my first ever facial…and I am hooked! Rose is an expert and seriously knows her stuff! She insanely knowledgeable, thorough, listened and addresses all of my skin care concerns. She went above and beyond my expectations, helped me relax and learn so much about my skin! I can’t wait to come back for another facial!” -Skye T.

As evidenced in Skye’s review, Rose is wholeheartedly dedicated to her clients’ comfort. She is drawn to caring for others and genuinely loves knowing that she gets to do that on a daily basis. When asked what her secret to success is, she said, “We build relationships with our clients. Clients are like family!”


Thank you for speaking with us, Rose, and congratulations on being a 2018 Top Rated Local award winner!

For pampering and rejuvenating spa services in Washington, we highly recommend One Woman Spa.

Washington’s Top Rated Local® Restaurants Award Winner: Once Upon a Thyme

Top Rated Local® is pleased to announce that Once Upon a Thyme is a two-time 2018 award winner in Washington!

If you’re looking for a restaurant that not only servies mouth-watering food but also offers next-level customer service, look no further than Once Upon a Thyme in Chehalis.

Once Upon a Thyme has earned more than 400 online reviews with an average rating of 4.90 stars, a jaw-dropping Rating Score™ of 99.00 and two 2018 Top Rated Local awards — one for being ranked among the top 100 companies in Washington and one for being ranked the number one restaurant in Washington!

Here’s just one of their many five-star reviews:

“A sandwich is a whole experience here, [with] generous portions, [the] best toppings [and your] choice of fresh breads, including gluten-free. Salads were just the right portion and full of flavor and texture, delicately combined to be balanced visually. [They have] house-made everything, [and the environment is] chic, quiet [and] upscale country. Desserts are off-the-charts amazing. This is a place I am proud to take my siblings or parents to. It has a calm, welcoming vibe, like you are eating at a friend’s house and being very well taken care of.” – Andrea A

Not Your Average Restaurant

Once Upon a Thyme offers a dining experience like no other. It’s a cozy, eclectic restaurant that not only offers high-quality food, but also a shopping area. Furthermore, a lot of love goes into the making of every dish, and with so many wonderful people working there, the service is always stellar!

When Joy Templeton, the owner of Once Upon a Thyme, first started out, she was able to do it all on her own. But this fantastic restaurant has grown so much that she’s had to hire a number of truly great people to keep up.

Once Upon a Thyme’s service goes far beyond the restaurant itself. Once Upon a Thyme also does catering for events of up to 60 people, and Joy teaches cooking classes, as well.

We asked Joy why they do what they do at Once Upon a Thyme and how they work to make the world a better place. Here’s what she had to say:

“It all stems from the mantra, ‘you are what you eat.’ We can control many diseases and illnesses by what we put into our bodies, and we love making people feel good with our food.”

Building Success Through Consistent, Clean Ingredients

Joy credits Once Upon a Thyme’s strong online reputation to her commitment to creating the best dishes for her customers by using consistent, clean ingredients. While most restaurants offer their customers a lot of from-frozen meals, Once Upon a Time makes everything from scratch. It’s a labor of love, but it has paid off in a powerful online reputation and lots of word-of-mouth from her satisfied customers.

Apart from a solid online reputation and word of mouth, Joy gets her restaurant’s name out there by being active on Facebook and having a Google listing. She’s also worked with a couple of different companies and advertised in a few places.

We asked Joy what advice she has for other business owners looking to grow their business and build their online reputation. Here are her words of wisdom:

“Start small and grow with your business. Don’t look for instant gratification.”


Congratulations to the team at Once Upon a Thyme for being a two-time 2018 Top Rated Local award winner, and thank you so much, Joy, for taking the time to speak with us!

If you’re looking for a great restaurant that will satisfy your tastebuds like no other, we highly recommend grabbing a bite at Once Upon a Thyme!

Washington’s Top Rated Local® Pest Control Award Winner: Sound Pest Management

Top Rated Local® is pleased to announce that Sound Pest Management is one of the top three pest control companies in the entire state of Washington!

Thanks to an impressive 99.00 Rating Score™ and an average rating of 4.80 stars across a wide range of verified review platforms, Sound Pest Management is a 2018 award winner! Here are just a couple of the reviews that got them here:

“Honest business practices and fantastic people. Sound Pest Management was able to give me an accurate quote that included two follow up visits as part of the quote. The technician who came to my house was both knowledgeable and very friendly. He took the time to do a thorough inspection and explain potential problem areas to me. He laid a number of traps and true to his word, was back the following two weeks to do a checkup. He didn’t try to upsell me on something I didn’t need and was flexible with my schedule. Definitely will be using these guys in the future!” -Matthew U.

“Thank you for your great customer service! It is a pleasure to have a company who is always willing to answer a question or schedule us right away when a problem arises between our scheduled visits.” -Kathy T.

Not Your Average Pest Control Company

Frank Carter, the owner of Sound Pest Management, took some time to speak with us about his business’ spectacular online reputation.

Frank and his team are highly invested in the relationships they form with their customers, understanding that customer service is vital to an excellent online reputation. When asked what sets Sound Pest Management apart from other pest control companies, Frank said, “We treat every customer like they are our only customer. Each customer gets special attention to what their needs are, [and we] develop a rapport and relationship with them on a professional level. Customers understand they are looking out for their home and give them a pest free environment.”

Building Success Through Unparalleled Service

We’re sure you’re wondering, just as we were, what the secret to success is for Frank and his team. In Frank’s words, they “Try to provide quality service and give good customer service, [ so we] get a lot of word of mouth. The way invoicing is designed is to give them a chance to leave a review for our business online.”

Frank’s advice to other businesses that are looking to build and maintain a terrific online reputation?

“Be able to provide what the customer wants and be able to take care of their needs at a cost-effective price. Make sure to build a good rapport. Other people might be able to undercut your price but if you have that relationship, then the price will not be the main concern.”


Thanks for speaking with us, Frank! Congratulations to the team at Sound Pest Management for being a 2018 Top Rated Local award winner!