Top Rated Local® is pleased to announce that Phil Jewelers is an award winner for jewelry stores in 2019.
If you are looking for a jewelry store that cares as much about the quality of their products as they do about customer service, look no further than this award-winning company!
Phil Jewelers has received many overwhelmingly positive reviews across four different verified sites with an average rating of 4.88 stars, earning them an impressive Rating Score™ of 96.78 and a 2019 Top Rated Local award for ranking as one of the top 10 jewelry stores in South Carolina!
Here’s just one of their many five-star reviews:
“They’re the best when it comes to customer service. Recently, they received a deserving top 10 best jewelry stores in the country award. Benjamin has been there six days a week without missing a day [for]longer than I’ve existed as a human. Besides having some of the nicest selections of gold, diamonds, and jewelry, they listen and are attentive to your wants and needs. They are also willing to make accommodations; I wouldn’t spend my time buying jewelry anywhere else. They’re beyond great people who provide a fantastic service, and it’s because of them that I’m a returning customer!” – A.S.
It is because of excellent reviews like this that Phil Jewelers is now able to call themselves a Top Rated Local award winner!
Not Your Average Jewelry Stores
We were excited to learn all about how Phil Jewelers has been able to build such an impressive reputation, so we sat down with the owner, Benjamin Silverstein. The first thing we wanted to know was what it is that makes Phil Jewelers stand apart from their local competitors. For Benjamin, it all comes down to fairness and upholding their business’ deep-rooted value of providing, not just exceptional customer service but also kindness to everyone that walks in their door. At Phil Jewelers, you can be confident that you are paying a fair price for quality jewelry, and that you will be treated well while you’re there.
“Our mission is customer service. I’m hoping they come back. When they leave here, we want it to be with a smile on their face.”
Building Success Through Community
Phil Jewelers has been in business since 1965, and one thing that has not changed over the years is their dedication to their customers. In fact, they have not had to utilize many marketing strategies, as word-of-mouth referrals have remained their primary source for new clients.
Keeping in line with their commitment to their clients, Phil Jewelers is also involved in the local community by donating to schools, churches, United Way, and golf tournaments. Benjamin shared with us that when companies come in asking for donations, they usually say “yes.”
There are many businesses out there that are looking to build as impressive a reputation as Phil Jewelers has managed to. We asked if Benjamin could share any expert advice to these companies. Here’s what they had to say:
“Treat everybody the same, and be fair.”
Congratulations to Phil Jewelers for being a 2019 Top Rated Local award winner, and special thanks to Benjamin for taking the time to speak with us!
