119 ratings/reviews posted on 2
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Excellent and personable service.
We have always (over many, many years!) had excellent service, and live our lives confidently knowing we have full coverage and caring professionals.
Wayne Mervyn H.
Have never had an issue here ..not like other places and great friendly staff and service
We have gone to Bradley's for our multiple insurance needs for years. Always professional, helpful and working to get us best price for coverage we need. Excellent to deal with on a regular basis, and were exceptional in recent situation where one vehicle was completely ruined in a rear-end collision.
When first moving to Ottawa in the mid-90's ... we started working with Bradleys.
Very happy to be back with them now!!
Thanks for always responding and taking care of business, appreciated.
We absolutely love this company!!
We moved away from them for approximately 3 years, and couldn't wait to come back to them.
Excellent firm to deal with. All issues/concerns/questions are dealt with immediately. Claims are resolved quickly and efficiently.
Quick to respond to my needs and answer questions. Recommended a good insurance company for our needs, and saved us some money at the same time.
My insurance agent helped me through the process of getting my car fixed after a neighbor hit my car in my drive way. My agent was informative and made me feel secure that all was going to go well.
Best broker ever!
Response to questions was very good. Forms for the woodstoves were a challenge filling in the specific info required. Hopefully at the next renewal date this will not have to be done again. Cheaper rates was a bonus. Bev
I have no comments
Everyone is always helpful, and accommodating, they make feel like I count. Keep up the good work.
Great place to deal with
Sandi C is amazing
My broker Nance Weckworth is amazing! she ensures that I have the correct coverage at a great premium. I am very happy to be her client!
"Bradley's Insurance is in a class of their own." In my many years of business, I have never had a service provider come even close to the level of service provided, attention to detail, exceptional pricing, or quality response when needed. Whether at time of renewal, or dealing with a claim, their staff are informed, professional, and on the mark.
When it comes to insurance, I highly recommend Bradley's to anyone looking for quality service, best pricing, and personal attention. They cannot be matched!
Excellent service. Very kind people.
Erin Young has been incredible to work with. She previously helped us find the perfect policy for our home and has recently been very helpful and responsive regarding auto insurance quotes.
We will happily continuing business with Bradley's Insurance.
I love dealing with the team at Bradley's. Team is the key word since it is nice to know that no matter what you need from Bradley's, it will be taken care of by someone even if your representative is away from the office. Ray, Rosemary and Connie are professional, knowledgeable and quick to complete any task asked of them.
We were looking for informed and personal service. We found it at Bradley's.
Norman & Shirley Wright
First time in my life where my yearly rates actually dropped without losing coverage.
The staff are quick to respond via email.
Definitely a positive change from my old provider.
The Staff are absolutely wonderful and efficient . Everything is done in a timely order and they are great at giving an explanation you can understand An extra thanks to Erin!!!
The Staff at Bradleys Insurance are very prompt and professional in handling all matters relating to my Business, home and vehicle coverage.
Been with Bradley's insurance for years, business and personal. Great company to deal with! Have nothing negative to say, professional efficient friendly staff, fair prices, great customer service.....
Bernard And Carolyn R.
We were so Happy Bradley's came back to the Home and Auto insurance business as we had been dealing with them since we moved to Stittsville in 1983 and they have always addressed our needs for coverage. It is nice to have the personal service of a knowledgeable broker in the area we live..
Fantastic company! Fantastic people! Great results!
Very professional and helpful with all requests and concerns
I`m glad that you guys are back thank you!
They made the whole experience much easier and unlike some brokers, actually take thr time to shop around for the best price on a more regular basis.
I have been a client of Bradley's for personal and business insurance for over 30 years. They are knowledgeable and experienced. They are able to meet all my needs. Highly recommended.
I have been a client of Bradley's Insurance for approximately 30 years. I have always received the utmost in professional advice and prompt courteous service. It is a pleasure to do business with such friendly and efficient staff. It is obvious that they all have the same caring attitude towards their clients as their President, Ross Bradley who is a true gentleman.
Laura works hard for her clients!
K (Alay) A.
Was a client for many years, left and then returned. Good service and prompt responses. Good to be able to speak to one person instead of a call center.
Have been with Bradleys for at least the last 30+ years
Gore was terrible to deal with, rarely returned calls. There choice of contractor left a lot to be desired.
Through changes in my life I left Bradley's, since they have separated from Johnston I returned my business to Bradley's and am Very happy to be back with such a great business.
Great customer service! True professionals.
Laura Seely is amazing!
Good people and great service. Always very quick to respond to questions and concerns.
Excellent service and advice.
Very good insurance broker...the folks there really do care about their customers. Well done.....
Was happy you returned to having house and car insurance. The service was exceptional as always.
Will continue using this company.
very happy with my experiences to day - Erin Young is great, super helpful and professional
The Best Insurance Broker in Ottawa-Experienced,reasonably priced and great service
I have been extremely well taken care of by Bradley’s for many years.
I know, if need be, I could always call Ross.
It’s a great feeling.
Handled our request timely and efficiently.
Very professional, timely and price competitive.
Very satisfied. Thank you.
Have already given friends your information.
Good experience. They were polite and courteous and the price was reasonable.
Bradley’s have provided quality service for many years.
Fast quotes and well priced
Accurate, timely and plesant to deal with.
Our agent Laura is amazing. We liked her so much that we tracked her to your firm.
Bradley's saved me over $100 a month for all my insurence.
I have always found Ross Bradley and his staff to be professional, courteous and knowledgeable about the insurance products they offer.
Very professional and caring business. Always keeping me informed on everything that they take care of for me.
I was a long time customer of Bradley's and was very disappointed when they stopped their personal underwriting. I was so happy to receive a letter from them to tell us that they had started up again. I phoned, got a quote and am saving close to $800 a yea now!! That is a lot!! I'm very happy with my decision to switch back.
To be honest the only reason I'm there is because of Erin. Knowledgeable and responsive.
they are great
I dealt mostly with Travelers, but when I needed you representative, she was prompt & helpful
Excellent service and competitive rates
I would prefer more electronic documents
Ģreat overall experiences
I was very dissatisfied with the agency I was with before. I was with them for over 40 years. They took my business for granted. I moved to Stittsville and wanted a local business. I could not be happier. My agent is always there to help with up dating and the savings have been very good. I really can't find fault with this company.
Agent has always looked after our new and renewing policies quickly and efficiently.
I believe that Bradley's is genuinely interested in customer satisfaction.
We have always received fast courteous service re: our home and auto insurance...they always research the best companies and price for us. Love their dedication.
Looks after all of our needs quickly and efficiently
I've used Bradley's many times over the course of my career. I've found them to be efficient and able to place insurance where other brokers have failed to provide suitable protection.
I am a returning customer. having been with other firms, I can say it is good to be back.
I put a high value on personal friendly service and supporting local business. Bradley's is also excellent with timely correspondence and notifications. The rates could be better though given my age, driving record and type of vehicle. Overall a good company.
Responsive, accurate, and competitive. They earn your business - and then continue working hard to keep it!
Bradley's Insurance epitomises Customer Service.
Insurance is a necessity that doesn't reap rewards, it saves you when you need it most.
The business model that Bradley's Insurance operates by is hard to find in this day and age.
Every employee in the company ensures that every customer is treated with respect and courtesy.
Companies don't survive generations without doing something, if not everything, right.
Amy (Leslie) M.
We were with Bradley's ins. For a number of years until they decided to not do private insurance any longer. When we heard that they had again decided to delve into private insurance we decided to return to Bradley's. However, as much as we liked their service before, we are having a difficult time getting hold of our representative that we were talking to and our insurance is up for renewal Nov 1 and we cancelled all of our insurance for house and auto with Johnson's and have yet to receive any information from Bradley's. We did go in and signed papers for our house insurance but we do not know when it is supposed to start or if we are even covered at the moment. We called Brandon Bradley two weeks ago approximately but have not heard back from him. We will not be leaving Bradley's because of past service but are a little annoyed at this moment that we have not heard anything from you except to send us a survey on service we haven't gotten yet since we came back.
The Sales Rep was extremely helpful and always quick to respond. She made this experience very positive.
Sandi Chippior went above and beyond to find an insurance company for my situation too bad she is on the retirement side of work working part time
I Love Roseanne Wosaki
We have dealt with Bradley's and have been very pleased with personal service, quick time to follow up and cost saving suggestions.
I have delt with Bradley's Insurance for nearly 50 years. I would highly recommend them to anyone considering any type of insurance policy.
Laura was very knowledgeable about both Ontario and Quebec insurance and went out of her way to insure we got the available rates when we changed provinces!
Great service all the time! Our whole family uses Bradley’s and we wouldn’t go anywhere else!
Excellent experience and we saved considerable money while getting more protection. People were very courteous and responsive to our needs and questions.
Great experience with this company so far. Very professional.
I am so glad Bradley's reviewed their business model and went back to dealing with individuals and their insurance needs. I was a Bradley's customer for the longest time and I am truly glad to be back in their care. Thank you!
Fabulous company and always so helpful and friendly.
Has to be the most nicest people I have ever dealt with any will never pass them
We are very pleased with the service we get with Bradley's.
Absolutely first rate company owned, managed and staffed by excellent, caring professionals. We have been with Bradley's for more than 40 years. They have always lived up to expectations and have never disappointed! We hope to be with them for many more decades to come!
Dealt with Bradley's many years before. Circumstances were that we had to go with another company for our particular needs. Now we're back in the area, needed a different product and approached Bradley's. Got us what we needed, efficiently and economically. Great to deal with again.
Although I've been a client for only 2 years, I found the staff to be very knowledgeable. My questions were all answered to my satisfaction and I was treated in a very courteous manner.